Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

Endurance Review

Friday, December 9th

2022 Auto Warranty Plan Reviews

Endurance Review 2 Star Rating


2 Star Rating

Endurance was founded in 2006 and boasts that they aim to be the most customer-driven company in the industry. We will say upfront that customer feedback about their experience with Endurance is very mixed. Some customers feel like Endurance was attentive to their needs, friendly, and has a reliable claim submission process. Others report having a difficult time canceling their plan, aggressive phone conversations with customer service trying to sell them coverage, and a hard time getting a hold of the claims department for help with their vehicle repairs. It is not unusual for a company to have both positive and negative feedback from their customers, but the F rating Endurance receives from the Better Business Bureau leaves us feeling unsettled about their services.

A rep will call you back

To receive a quote through Endurance, customers will fill out a form with the make, model, mileage, and year of their vehicle along with personal contact information. By submitting this form, you give Endurance permission to either call, text, or email you with information on an auto warranty quote. Typically, a phone call will come through with a customer service representative ready to discuss coverage details with you.

5 auto warranty plans

There are five different auto warranty plans that can be purchased through Endurance, most of which range from 3 - 7 years. These include Select Premier (for high mileage vehicles), Secure (most affordable), Secure Plus (has the shortest wait period), Superior (most component coverage), and Supreme (exclusionary coverage). A simple chart can be viewed on Endurance's website that highlights the main differences between the five plans. For complete coverage details, we suggest reading your contract thoroughly. Most plans are administered directly by Endurance. Once the plan has been purchased, you will likely continue to work through Endurance for claims and questions rather than an outside provider.

Best Auto Warranty Plans

Endurance elite membership

With each auto warranty plan through Endurance comes the Endurance Elite Membership which includes:

  • 24/7 roadside assistance
  • Personal help with reservations, tickets, emergencies, and directions
  • ID theft recovery from tools that help repair damage from identity thieves
  • Additional discounts of $250 to spend with Endurance partners and discounts to select merchants
  • Key fob replacement
  • Repair financing of up to $5,000 in loans
  • Tire coverage that reimburses you up to 2 repaired or replaced tires per year

Support and advice

One of the ways Endurance strives to prove their genuine care for customers is by offering support and advice through the repair process if something happens to your vehicle that wasn't covered by your plan. In addition, they let customers have access to their team of retired mechanics that can work with your chosen mechanic to ensure you get the best deal on repairs and don't get taken advantage of.

Negative customer feedback

Despite the good plan options, the company has a slew of negative comments and the worst possible rating from the BBB. This raises many red flags that should be heavily taken into consideration when going through the plan options. We suggest reviewing in detail all the contract options for yourself before pulling the trigger on purchasing vehicle warranty coverage here.

Where is the Best Place to Get an Auto Warranty Plan?

When you purchase a new car, an auto warranty is usually an optional purchase along with it. This is a good choice for vehicle owners who want to spend a little extra each month or in one lump sum for peace of mind about dealing with potential vehicle issues down the road (no pun intended). Generally, a warranty extends for a certain number of years or until the vehicle reaches a specific number of miles.

Heaven forbid you have an engine blowout, faulty brake system, electrical issue, or steering malfunction as you're cruising along in your car. If this were the case, a big concern for you (besides your safety) would be the thousands of dollars it could cost to get these major issues repaired. Whether your vehicle is brand new or a few years old, unfortunately things go wrong with cars that you can never predict.

The Best Auto Warranty Plans Compare Auto Warranty Plans Compare Auto Warranty Plan Reviews What are the best Auto Warranty Plans Best Auto Warranty Plan Reviews

Auto Warranty Plan FAQ

There are lots of companies offering warranty coverage for your car. They work very similarly to health insurance: you'll pay more for higher coverage, some things are covered and some aren't, and your policy will have a time limit. You can shop around for auto warranty plans just like insurance, too: you don't have to go with the plans offered at the dealership.
That depends on your car and your coverage. On a new vehicle, you might pay $25/month for bumper-to-bumper coverage, but an older vehicle's premium could be three times that. You can usually pay in full or monthly, with no difference in total cost.
The cost of your auto warranty will never be cheaper than when your car is new. But, you'll want to read the terms of your plan very carefully. While warranty plans at the dealership usually start from the time the manufacturer's warranty runs out, third-party plans often start from the date you purchase them. That could mean you're paying twice for the same coverage.
Probably. Each provider sets the limit for coverage, but there are options for cars with up to 150,000 miles! Most auto warranty plans are available for cars that are 20 years old or newer.
YES! The most important part of choosing an auto warranty plan is knowing what's covered and what isn't! Even comprehensive plans don't cover items with normal wear-and-tear, like brake pads and tires. The most user-friendly plans usually give you a list of what isn't covered - and if it's not on that list, it's covered!
Sometimes, but it's usually limited to the first 30 days after the purchase date. Again, be sure to read the terms of your auto warranty plan very carefully, to avoid any unpleasant surprises when you go to use your policy for the first time.
Almost all plans let you use the mechanic of your choice. Some providers will reduce your deductible if you go to one of their network partners.
Despite all of the annoying spam phone calls you've gotten, desperately trying to contact you about the expiring warranty on your car, auto warranty plans are a real thing. And, when you choose a plan from a reputable provider, you can save thousands of dollars on car repairs.
Compare the Best Reviews

Continued from above...

Auto warranties make it so that vehicle owners pay a contracted price much lower than the total cost of a major repair to ensure that if a big issue arises, the costs for fixing the vehicle will be covered. Some major repairs that might be covered under warranty include transmission, engine, powertrain, heating/cooling, and other necessary vehicle parts.

Before choosing an auto warranty plan, we suggest you keep the following criteria in mind:

  • Price. Consider the plans of a few different auto warranty plans. How do they compare cost-wise? Make sure the price of the plan will be worth it if you are paying for the warranty a few years before needing to get repairs covered.
  • Coverage. Make sure you know exactly what is covered under the auto warranty. You don't want to deal with a common vehicle issue and find out it wasn't included under the warranty you've been paying for.
  • Reputation. How smooth is the process for submitting a claim? When you have an auto warranty claim, will they stand behind you? Have they been in business with happy customers long enough for you to know they will still be around for a while?

To help you identify the best auto warranty plan, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find the auto warranty plan that fits your needs!

See the Best Auto Warranty Plan
The Best Reviews of Auto Warranty Plans