Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

Endurance Review

Sunday, April 21st

2024 Auto Warranty Plan Reviews

Endurance Review 2 Star Rating

Endurance

2 Star Rating
  • Prices available from quote
  • Three plans to choose from
  • Use coverage with any mechanic
  • Includes roadside assistance
  • Extras include rental car coverage and collision discounts
  • $1,000 toward a new car
  • Mechanics on staff
  • 30-day money back guarantee

Founded in 2006, Endurance is dedicated to its company mission: "Empowering Confidence for the Road Ahead". Having paid out over $355 million in claims since 2012, Endurance has assisted drivers by saving them substantial amounts of money on unforeseen auto repair expenses. What (theoretically) sets them apart from other providers is their hassle-free claims process, which means you can get approved in as little as 48 hours.

Quick process to get started

To get a quote from Endurance, you just need to complete a quick form. This form asks for vehicle details, including make, model, year, and mileage, along with personal contact information and location. After you submit the form, you can expect a phone call to guide you through selecting the perfect plan for your needs. The entire process is super straightforward, and you don't need to do anything except wait. On top of phone calls, you can also contact Endurance through text messaging and emails.

Best Auto Warranty Plans

3 term-based plans

Endurance offers three term-based auto warranty plans, with most of them spanning from 3 to 7 years. A convenient chart, accessible on Endurance's website, highlights the primary distinctions among these three plans. Most plans are administered directly by Endurance, meaning customers will generally continue to work through Endurance for claims and inquiries, rather than an external third-party provider. If you're curious about the plans, here's what you can expect from your options:

  • Secure Plus: the most economical choice with the shortest waiting period. This includes:
    • Engine
    • Transmission
    • A/C
  • Superior: the choice with comprehensive component coverage. This includes all the features of Secure Plus as well as:
    • Fuel system
    • Electrical
    • High-tech options
  • Supreme: the choice offering exclusionary coverage. This includes all the features of Superior as well as:
    • Seals and gaskets
    • Cooling system
    • Transfer case
    • Drive axle

Elite membership included

In conjunction with every auto warranty plan purchased through Endurance, you get the Endurance Elite Membership. This feature encompasses a suite of benefits, including:

  • 24/7 roadside assistance
  • Personal assistance
  • ID theft recovery
  • Collision discount
  • Total loss protection with up to $1,000 toward a new vehicle
  • Key fob replacement
  • Repair financing
  • Tire coverage

They have a team of mechanics ready to help

If you need to make a claim on your warranty, you can have the confidence to choose any mechanic you trust. Plus you can use the expertise of Endurance's team of retired mechanics, who collaborate with your chosen mechanic to secure the best deals on repairs, preventing customers from falling victim to high prices or unnecessary repair costs.

Best Auto Warranty Plans

30-day money-back guarantee

Endurance provides customers with a risk-free, 30-day money-back guarantee on every auto protection plan sold. The company's return policy is thoughtfully designed to offer individuals like you the opportunity to thoroughly examine their contract, have discussions with loved ones or a trusted mechanic, and ultimately arrive at an informed decision about their coverage.

Mixed reviews and questionable ratings

However, as we took a look into customer feedback, it became apparent that experiences with Endurance are hit or miss. Some customers sing praises of the company's attentiveness, friendliness, and a reliable claim submission process, with most of the reviews earning a 4.3-star average. On the flip side, customers have complained about difficulties with canceling plans, persistent and pushy sales tactics, and struggles to reach the claims department for assistance with vehicle repairs. Unfortunately, Endurance also has an "NR" rating from the Better Business Bureau which does leave us with some reservations about their services.

Choose a higher-rated option first

Despite the alluring plan options, a litany of negative comments and an abysmal "NR" BBB rating serve as glaring red flags that might require more careful consideration when evaluating Endurance over its competitors. Given that there are many auto warranty options out there with higher ratings, we suggest checking one of those out first before heading to Endurance.

Where is the Best Place to Get an Auto Warranty Today?

When you become the proud owner of a brand new car, you're often presented with the opportunity to add a warranty to your purchase to help protect your new daily driver. While purchasing a separate warranty is typically optional, it can be a worthwhile investment. Warranties provide a kind of shield to protect you from paying tons of money for an unforeseen problem with your vehicle down the road.

While dealerships often offer warranties on new cars, you might find yourself missing that same security on used models or something you've bought directly from a seller. In that case you might want an auto warranty which is essentially an insurance policy for your vehicle's operating systems.

The Best Auto Warranty Plans Compare Auto Warranty Plans Compare Auto Warranty Plan Reviews What are the best Auto Warranty Plans Best Auto Warranty Plan Reviews

Auto Warranty Plan FAQ

There are lots of companies offering warranty coverage for your car. They work very similarly to health insurance: you'll pay more for higher coverage, some things are covered and some aren't, and your policy will have a time limit. You can shop around for auto warranty plans just like insurance, too: you don't have to go with the plans offered at the dealership.
That depends on your car and your coverage. On a new vehicle, you might pay $25/month for bumper-to-bumper coverage, but an older vehicle's premium could be three times that. You can usually pay in full or monthly, with no difference in total cost.
The cost of your auto warranty will never be cheaper than when your car is new. But, you'll want to read the terms of your plan very carefully. While warranty plans at the dealership usually start from the time the manufacturer's warranty runs out, third-party plans often start from the date you purchase them. That could mean you're paying twice for the same coverage.
Probably. Each provider sets the limit for coverage, but there are options for cars with up to 150,000 miles! Most auto warranty plans are available for cars that are 20 years old or newer.
YES! The most important part of choosing an auto warranty plan is knowing what's covered and what isn't! Even comprehensive plans don't cover items with normal wear-and-tear, like brake pads and tires. The most user-friendly plans usually give you a list of what isn't covered - and if it's not on that list, it's covered!
Sometimes, but it's usually limited to the first 30 days after the purchase date. Again, be sure to read the terms of your auto warranty plan very carefully, to avoid any unpleasant surprises when you go to use your policy for the first time.
Almost all plans let you use the mechanic of your choice. Some providers will reduce your deductible if you go to one of their network partners.
Despite all of the annoying spam phone calls you've gotten, desperately trying to contact you about the expiring warranty on your car, auto warranty plans are a real thing. And, when you choose a plan from a reputable provider, you can save thousands of dollars on car repairs.
Compare the Best Reviews

Continued from above...

You might be asking, how can an auto warranty help me? Does it make that much of a difference? Imagine this: you're cruising down the highway, windows down, enjoying the breeze through your hair, when suddenly, your engine sputters to a halt, or the electrical system goes haywire, or your steering locks up. What seemed like a normal daily drive is now a massive problem.

Aside from your personal safety, your second-most concern will be the looming costs of repairing whatever just went wrong. It's a horrible feeling, we know. Regardless of whether your vehicle is fresh off the assembly line or a seasoned classic with 100,000+ miles on it, mechanical problems or accidents can happen any time.

That's where auto warranties come in. Basically an auto safety net, these warranties allow you to pay a pre-determined and relatively modest fee, either in monthly installments or a lump sum, and offer you assurance that if one of the problems in the scenario above were to occur to you, you'll be protected from most (if not all) of the financial burden.

Auto warranties encompass a broad spectrum of potential malfunctions, including but not limited to those concerning the transmission (ouch!), engine, powertrain, heating/cooling systems, and various other vital components of your vehicle. Repairing (and/or replacing) any of these items can be extremely expensive, not to mention the frustration and anxiety that come when you have to deal with auto repairs.

For example, replacing a transmission costs thousands of dollars just for the parts. Then you need to worry about the mechanic's fees, which usually cos t at least as much as the parts. An auto warranty can make the difference between breaking the bank (or even looking for a new car), and keeping your trusty vehicle in top condition.

But with so many options out there it can be hard to know what auto warranty plans might work best for you. Don't worry, as your friendly (online) neighborhood car enthusiasts, we've checked out the best options for you. Here are a few factors that might help you make your decision:

  • Price. The cost of an auto warranty plan is a huge part of making your decision. Make sure you check out and compare the pricing structures of multiple warranty plans. Is the plan's cost justifiable, especially if you're hoping not to need it for years to come? Make sure you get the maximum value for your money, and that the pricing schedule (one-time payment vs. monthly payments) is something you're comfortable committing to.
  • Coverage. The type of coverage can also help you make your decision. Which components and potential issues are covered by the warranties? Is there a particular part of your vehicle you want covered? What is the coverage timeline? The last thing you want is to encounter a common problem with your car only to discover that it falls outside of the warranty you've been paying for.
  • Reputation. Don't forget to evaluate a warranty provider's reputation. How seamless and supportive is the process for submitting a claim when the need arises? Can you rely on the warranty provider to stand behind you when you need their help? Checking out the company's reputation and reviews from past customers can give you a clear idea on who to trust to protect you and your vehicle.

To help you find the best warranty plan for your specific needs, Top Consumer Reviews reviewed and ranked the best auto warranty options online today. We want you to feel confident in the safety of your vehicle and know that should the need arise; your auto warranty will protect you and your car. We hope this helps take the stress out of auto ownership and get you back to enjoying the drive, whether you're commuting to work or taking a weekend beach trip with your windows down!

See the Best Auto Warranty Plan
The Best Reviews of Auto Warranty Plans