Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.
Friday, December 4th
Albee Baby is a family-owned retailer of baby products, based in the New York metro area and with more than 100 years in the industry. Customers looking for car seats, nursery furniture, toys, strollers and more will find more than 100 brands to choose from, including well-known names like Avent and Bumbo.
Compared with other retailers in our review, Albee Baby tends to come out on the expensive side. For example, in the DaVinci Kalani series we used as a basis for comparison, the combo dresser in cherry retails for $409; other stores carry it for as low as $249. Also, the matching 4-in-1 crib was not listed on Albee Baby's site, so a shopper looking for both items would need to shop elsewhere.
We found Albee Baby's selection to be somewhat limited overall. Looking at a common baby item, diapers, we saw none of the familiar brands one would expect: Pampers, Luvs, Huggies, and so forth. And, in the brands they do carry - Bambino Mio and The Honest Company - several sizes were out of stock at the time of our review.
Shipping costs are one of the best we've seen: free for all orders of $49+, and a flat rate of $4.95 for all other orders. However, shoppers should be aware that Albee Baby has a considerable list of locations to which they do not ship, including PO Box addresses, Hawaii, Alaska, Canada, and Puerto Rico.
Similarly, while the return policy looks customer-friendly on the surface - full refund if merchandise is returned within 60 days of receipt - Albee Baby does charge a 30% restocking fee on most furniture items, and there's a long list of products that can't be returned under any circumstances (such as feeding and diapering accessories, potty seats, changing pad covers, and so on).
Albee Baby has an A rating with the Better Business Bureau, which would indicate that they are handling customer concerns well. On the other hand, numerous reviews tell a different story. We found more than a few customers who ordered items, only to be told days or weeks later that it was out of stock. Given the nature of baby products, often ordered to line up with a due date, it's easy to see why shoppers would be angry. And, many other reviews describe problems with impolite customer service representatives when customers have contacted Albee Baby to try and resolve problems with late shipments or items damaged in shipping.
On a positive note, a unique feature Albee Baby offers is a rewards program. Customers can earn points for purchases, product reviews, and referring friends; these points can be exchanged for savings on future orders.
Because of their higher prices, out-of-stock items, and significant issues with customer satisfaction, we give Albee Baby lower marks.
Baby Stores are used by thousands of people every day. Whether you're eagerly anticipating your first child or grandchild, celebrating your friend's adoption, or contributing a gift to the office baby shower for a coworker, you know that babies need many things to be safe, warm, and comfortable.
From small items like pacifiers and onesies, to big-ticket items like convertible car seats and cribs, the possibilities are nearly endless! Shopping for baby products at local stores, however, can be time-consuming and expensive, particularly if you have a specific item in mind. Nearby stores may not carry what you're looking for, and if they do, you're at their mercy with respect to pricing.
Fortunately, online baby stores make it easy, efficient, and affordable to find everything you need for the little one without ever leaving home. With just a click of a mouse, you can have infant and toddler products - diapers, wipes, themed nursery bedding and decor, and much more - delivered right to your doorstep.
As you consider shopping at online baby stores, you should keep the following criteria in mind:
TopConsumerReviews.com has reviewed and ranked the best Baby Stores available today. We hope these reviews help you find all of the baby products you need at the best possible price!
Select any 2 Baby Stores to compare them head to head