The Best Baby Stroller Stores

Wednesday, October 20th

2021 Baby Stroller Store Reviews

Buy Buy Baby

Whether you're just looking for a new baby stroller, or you need to get many items checked off your baby "must-buy" list, you'll find Buy Buy Baby's selection to be impressive and the website easy to use. Buy Buy Baby is part of the Bed Bath & Beyond family of brands (hence the abbreviation "BBB" for both stores), with more than 100 retail locations throughout the US.

Buy Buy Baby is strongly competitive with respect to price and availability when it comes to baby strollers. We checked out a popular Graco travel system and a lightweight Peg Perego umbrella-style stroller, and Buy Buy Baby had the same low prices as several other retailers. Another feature we liked is their generous Price Match Guarantee. Many customer reviews indicate that Buy Buy Baby makes the process very simple either using the instructions provided on the website or by making the request in-store.

How about an equally generous return policy? Buy Buy Baby offers item returns for one year from the date of purchase, if the item is in in unused condition. Even if you don't have a receipt, they will make every effort to locate the record of the purchase using the credit/debit card number, order number, or any other available identifying information.

Shipping costs are equally customer-friendly: you will enjoy free standard shipping on orders over $49, including Alaska and Hawaii (some retailers don't ship there at all, let alone for free).

If you're not sure what you need, Buy Buy Baby provides a feature prominently on the Baby Strollers page that will walk you through the process, starting with the number of children you need to hold. This is just one of the helpful tools offered by Buy Buy Baby; others include Guides & Advice, videos, and a glossary of terms to help new parents-to-be or clueless gift-givers to understand exactly what a particular baby product is used for. We were particularly touched by Buy Buy Baby's adoption checklists, to help parents-to-be who may not have had nine months to prepare. We love that Buy Buy Baby was considerate enough to list supplies like laundry detergent and culturally-appropriate clothing for new parents traveling internationally for an adoption.

Overall, Buy Buy Baby earns superior marks for their ample selection of baby strollers, a customer-friendly website, and generous shipping and return policies. If you're looking for a baby stroller, Buy Buy Baby earns our highest rating.

Baby Earth

Originally formed under the name Baby-Wise, BabyEarth's business grew out of two parents' frustration with not being able to find the newest, most innovative baby items in their local Austin, Texas stores. Owners Heather and James Bendle started their company in order to make cool, new products available to online shoppers.

Using the BabyEarth website is easy. From the main stroller page, you can sort through all of the 150+ strollers by price or by best sellers; or, use the options on the left-hand side of the page to narrow down the options by brand, stroller weight, and more. Alternately, if you have an idea of what you need, you can browse by stroller style (single, double, jogging, travel system, and so on).

The selection at BabyEarth is somewhat limited compared with better-known stroller stores. When we searched for a popular Graco travel system, we couldn't find it; the umbrella stroller we also used for comparison among stores was not available in as many colors and patterns as we found elsewhere.

On the other hand, BabyEarth's prices are very competitive on the strollers they do carry, including a rewards program that gives members 5% back in BE Rewards dollars on all eligible purchases. The site doesn't specifically mention which purchases may be excluded from earning rewards.

Shipping costs are slightly higher at BabyEarth than at some stores we reviewed. Orders over $99 ship for free, and orders with amounts less than $99 ship for $7.95. Also, if you happen to live in the Austin area, you can get free same-day delivery.

On the other hand, few online baby stores can match BabyEarth's return policy, with most purchases eligible for a refund if returned in new, unused condition within one year from purchase. This is exceptionally customer-friendly, especially when buying gifts using BE's registry or products that might not be needed for several months (until the baby is born, or is big enough for a forward-facing car seat).

Where BabyEarth really shines is in their commitment to customer service. As a merchant with an A+ rating with the Better Business Bureau and a Google Trusted Store, BE has an excellent track record. Their return policy allows customers to get a refund for any stroller returned in new, unused condition within 12 months of purchase. If you're buying a stroller that might not be needed for a little while - as a gift for a baby that hasn't been born yet, or a jogging stroller that might not be used until spring - this could be extremely helpful. We also found many customer reviews that compliment BabyEarth for handling any issues that came up in an efficient, accurate, and better yet, apologetic manner.

With competitive pricing and a stellar reputation for satisfying customers, BabyEarth earns high marks and is a highly recommended retailer for your next baby stroller purchase.

Baby Cubby

Offering "the best of everything baby", Baby Cubby has a good selection of baby gear, including cribs, clothing, and more. They aim to help parents feel supported throughout the journey of welcoming a new baby into the family and to feature only the best products on the market.

Using the Baby Cubby site to find a stroller is relatively easy. If you already have a particular brand or style in mind, the search box is at the top right side of the page. Otherwise, use the left-hand navigation to choose the options you need:

• Single Strollers
• Double & Triple
• Jogging
• Lightweight
• Stroller Accessories

You can further sort the results by category, price, brand, color, and so forth. There are more than 100 strollers to choose from in Baby Cubby's selection.

You'll find that Baby Cubby's brand selection is somewhat limited to higher-end names like UPPAbaby and Stokke; we did not find the Graco or Peg Perego models used to compare prices and selection among the retailers we reviewed. However, we did find their prices to be very competitive on the brands they do carry; Baby Cubby's prices were always the same as or better than what we found on other stores' sites.

For further savings, look for special offers: at the time of our review, there was a 10% discount for new customers who signed up for the Baby Cubby email newsletter. Baby Cubby also offers a price match guarantee if you should find the stroller you want at a lower price; you can either call the customer service number before making your purchase, and they'll process your order over the phone at the lower price, or you can make the request after you've already ordered. It's up to you. Also, shipping is free at Baby Cubby, which could save you money over other stores.

Baby Cubby's return policy is fairly typical: unopened, unused items can be returned within 30 days of purchase and require a Return Merchandise Authorization (RMA) number. You'll need to call Baby Cubby in advance to get the RMA before making your request for a refund.

Baby Cubby doesn't seem to have been around too long: most of the reviews we could find were written starting in 2016, and there was no Better Business Bureau listing for either the website or the retail location in Utah. We did find lots of positive comments on Baby Cubby's Facebook page, praising the quality of the items sold (both online and brick-and-mortar), the personalized customer service, and the overall shopping experience.

Our own experience with the Baby Cubby website was less than excellent. Many pages have typos, missing words and punctuation. We also found it strange that the return policy page makes mention of a business called Seven Seas Aquariums, and the phone number given for Baby Cubby's returns department is also the number for a Utah fishing nets business and pet store.

On the whole, Baby Cubby looks like a reasonable place to buy your baby stroller, especially if you find the model you want at the lowest available price. Free shipping is a definite plus, and it seems that hundreds of people have had good experiences as a customer of this retailer. We hope that, as they get more established as a business, Baby Cubby will pay a similar amount of attention to detail on their website, so that online shoppers can better trust that they are a reputable store for baby strollers.

A Baby

With a tagline proclaiming "Only the best for Baby!" it's no surprise that aBaby specializes in high-end, customized items for infants and children. While they primarily sell one-of-a-kind furniture for the nursery, aBaby does carry just over a dozen strollers.

Finding those strollers may be a challenge. Unlike most of the stores we reviewed, aBaby does not have a link anywhere in the navigation bar to take you directly to their available strollers. Instead, you'll need to search by keyword to see what they have to offer.

We were not overly impressed with aBaby's selection. Their available brands are extremely limited - no Graco travel system or Peg Perego umbrella stroller, like the ones we used to compare prices with other retailers. In fact, we couldn't find a single model that would allow for a parent to use it with a car seat, either as part of a travel system or with a snap-in feature. There was also only one stroller that could accommodate more than one child at a time: the six-passenger buggy often used by day care facilities. With such a limited selection, it was difficult to compare aBaby's prices with other stores.

On a more positive note, all but two of aBaby's strollers ship for free, saving you some money.

aBaby's return policy is fairly standard: customers can return strollers for a refund or exchange within 30 days of receipt. Shipping costs are non-refundable, and you'll have to pay the shipping costs on any returns. There is a 15% restocking fee on larger items, so you'll want to check the specific stroller you'd like to buy to see if it is big enough to have that fee.

Looking at customer satisfaction, aBaby's results vary widely. We're impressed with their A+ rating with the Better Business Bureau for the greater New York City area, and nearly 100 reviews on aBaby's site show five-star feedback from happy shoppers. However, reviews on other sites describe significant issues with customer service. Some shoppers waited months for their product to be delivered, and in some instances the order never shipped at all. Other customers said that it was a hassle to get a refund without being charged a restocking fee, even on smaller purchases.

While we appreciate aBaby's strong reputation with the BBB and free shipping on most strollers, their small selection and issues with delivery might leave many customers looking elsewhere.

My Strollers

If you're looking for a glitzy stroller website with lots of bells and whistles, you won't find it at My Strollers. On the other hand, if you want a wide selection of strollers to choose from, including those that are made for older children and adults with special needs, you should be sure to check out what My Strollers has to offer.

On the main strollers page, you can sort by category, price, or brand name by using the drop-down box in the upper right part of the page; you can also use the left-hand navigation to filter results by category, price range, or manufacturer. This felt a bit more clunky compared to some of My Stroller's competitors, which usually had a shopping guide or tool to help customers get a better feel for their needs.

Although they didn't carry the Graco travel system we used for our basis of comparison in our review, My Strollers did have the Peg Perego umbrella-style model in all of the colors available on the market. It shared the lowest price with several other retailers we considered. We also found that MyStrollers carries an impressive range of brands, including high-end names like UPPAbaby and Inglesina, and better-known manufacturers like Chicco and Britax.

One definite cause for concern is My Strollers' reputation. While they didn't have a grade/rating with the Better Business Bureau at the time of our review, we did see that the BBB had revoked MyStrollers' accreditation for not responding promptly to customer complaints. We then found numerous examples of such complaints, especially from parents who ordered strollers for special-needs children and waited more than two months for the product to be delivered - only to be told that the order was cancelled, with no refund returned to their PayPal or credit card account. In fact, positive reviews for My Strollers were hard to come by.

While we were hopeful that My Strollers would be an excellent resource for customers looking for strollers, we feel that most shoppers stand a good chance of being disappointed by this retailer's lack of attention to quality customer service.