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Intelius Review

Sunday, December 5th

2021 Background Check Service Reviews

Intelius Review 2 Star Rating

Intelius

2 Star Rating
  • Cost: $19.95/month for unlimited searches; may have offer of $9.95 for the first month
  • $19.95 for a 24-hour People Search Pass
  • $49.95 for a one-time report

Intelius is part of the PeopleConnect family of products, which also includes the Classmates brand. Their services include people search, reverse phone lookup, background checks, and identity theft protection services.

Our experience with Intelius was very frustrating. First, when we entered several names, we got an error message and were told to try again later. We did that a number of times and continued to get the same message, so as the error page directed, we called the toll-free number. The automated voice thanked us for calling "Customer Service" - not mentioning Intelius or any other company's name - and connected us to a representative to told us to "try again in one hour". Several hours after our first attempt, we were able to search several names.

But, the pricing we received differed based on the name we entered. One name returned the prices listed at the top of the review: $19.95 to $49.95. Then for a different individual, we were given the options of a $39.95 one-time report, or "Premier Plus". This last offer confused us: "Try Intelius Premier Plus, and if you cancel within the first 7 days and have not yet used a background check voucher you pay only $7.95 . Otherwise, you will receive 1 background check voucher per month and be charged $29.95 each month you remain a member. Each voucher will expire in 30 days, if not used."

Best Background Check Services

When we went to leave the site, we got a pop-up offering a discounted price of $24.95 for a background check, so there may be additional ways to save money if you decide to use Intelius' services.

According to the Intelius site, their background report includes the following:

  • Contact information
  • Relatives
  • State Criminal Check
  • Bankruptcies
  • Liens
  • Judgments
  • Aliases
  • Lawsuits
  • Marriage & Divorce records

But, unlike many services we tried, there was no way to see if the record we would be buying was a match with the person we were searching for. We entered the name, city, and state, which took us directly to a "buy report" page; Intelius' competitors usually show details like previous addresses, likely relatives, and even estimated age to help customers determine if the person is a match.

We like that Intelius has a long track record within the industry, and their "A" rating with the Better Business Bureau is a good indicator of attention to detail and to customer service. Unfortunately, this reputation wasn't enough to overcome the less-than-impressive experience we had with using the service, especially compared with other background checks currently on the market. We think most customers will get better results using one of the other services in our review.

Who is the Best Background Check Provider?

What is the best background check service? Is your new girlfriend as trustworthy as she seems? Does your neighbor have a criminal record? These are just a few of the types of questions that motivate people to want to run a background check.

Background checks have been a regular part of life for many years, letting people to get a better idea of those individuals they interact with. Colleges and universities search social media profiles and work history before awarding scholarships or even granting admission to applicants. Families looking to adopt or be foster parents are checked to make sure there is no history of abuse or neglect.

The Best Background Check Services Compare Background Check Services Compare Background Check Service Reviews What are the best Background Check Services Best Background Check Service Reviews

Background Check Service FAQ

The information provided by a background check is determined by the service you select. Common details include traffic offenses and arrest records, known addresses and phone numbers, property ownership and court cases. Some of the more thorough services even attempt to track social media profiles and look for the individual's presence on the Dark Web.
That also depends on which provider you use to run the check. Most services make it more affordable to pay for a month of access than to run a one-off report. For example, one service charges $29.95 for a single background check, but $29.89 for a month of unlimited reports! You can take advantage of the longer subscription terms to research to your heart's content!
There are lots of reasons you might want to do a background check. Maybe you're in charge of a membership list that has outdated information and you need to track down the new contact details for a few people. Or you might be curious about your new neighbors and want to get some insights before you reach out (though, honestly, that might be a little creepy!). Background checks can also give you some peace of mind if you're into the online dating thing, to make sure that seemingly nice man or woman really is who they say they are before you meet in person.
Usually just a few minutes. You'll enter the information you have, like name and any known addresses, and then you might be asked to provide other details or confirm preliminary results as a match.
Absolutely! It's a great way to determine what someone else might find if they check YOU out! It can also give you a heads-up if you're going to have a background check done for some official purpose, like applying to be a foster parent or for a job that requires one. If you find something in your results that's inaccurate, it gives you time to get it fixed or to prepare an explanation for your agency or prospective employer.
Yes. You may not use consumer background check services to gather information to make decisions about tenant screening, insurance, employment or consumer credit. These all require FCRA-compliant platforms, which typically involve the consent of the person being screened. If you need a background check for any of these purposes, be sure to choose a service specifically designed to be legal and compliant.
This varies widely by service. Some providers really go to great lengths to return accurate results, while others seem to just scour the internet and dump every remotely-possible match they find. It's a good idea to read reviews and check out a background check provider's reputation before paying to run reports.
Most of the time, there isn't. However, many background check services give you a free trial, ranging from a day or two to a full week. Who knows, you might even be able to get the information you were looking for in that timespan and not need to continue on as a paid subscriber!
Compare the Best Reviews

Continued from above...

Warning: You may not use these services or the information they provide to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance.

Much of this information is also available to you through services offering background checks. Maiden names and aliases, cities of residence, even criminal and legal history are just a few of the types of information people can find when using these services.

You should be aware that, no matter which service you use, the results rendered are only as accurate as the public records databases which they use. The accuracy of this information is one of the factors that differentates the background check providers.

As you decide which background check service best meets your needs, keep in mind the following criteria:

  • Price. What will it cost to access a single report? Is there a free or low-cost trial available? How much does it cost to access unlimited reports for one month?
  • Depth of Information. What kinds of records will you be able to see? Is it information that you could easily find yourself, or will you get access to details that are hard for the average person to find? Does the service also examine social media accounts, or just basic public records?
  • Reputation. Have other customers been able to find what they need while using the service? Does the business have a solid rating with the BBB?

TopConsumerReviews.com has reviewed and ranked the best background check services available today. We hope these reviews help you find what - and who - you're searching for!

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