The Best Battery Stores

Sunday, September 15th

2024 Battery Store Reviews

Walmart

• Vast selection of batteries for most uses
• 90-day returns
• Choose to order online and pick up in-store or get free delivery on orders over $35
• Easy-to-use website
• One-stop shopping

Believe it or not, you don't have to hit up a specialized store to score the best deals and widest assortment of batteries. Walmart is the ultimate destination for all your battery needs, whether you're looking to power up your TV remote, vacuum, mobile phone, or computer. With an unparalleled selection, you'd be hard-pressed to find a battery that this store doesn't stock.

All household batteries available

The main Batteries page, that's where you'll find your typical household batteries: AAA through D plus 9-volt, button batteries (CR123, CR2032), and hearing aid batteries. Available brands include Duracell, Rayovac, Energizer, and Great Value, and there are ample options for both disposable and rechargeable batteries.

Terrific selection and prices

To make a fair comparison across battery stores, we looked for two items: a 16-pack of Energizer AA batteries and a replacement battery for any model of Google Pixel phone. As you'd expect, Walmart did just fine with respect to availability and pricing.

• With the standard alkaline battery, there were over 150 options for that brand and battery size alone, and the basic 16-pack was priced at $13.83 during our most recent visit.
• As for our mobile phone battery replacement, we had to go outside of Walmart's main Batteries page and search for it directly - but we were pleased to find options for most Pixel models from 4XL and older, priced affordably at $30-ish or less.

Many other battery types on offer

If you need other battery types - cell phone, automotive, lawn mower - you'll have to search for those directly because they're typically in different departments. Still, everything we could think of that could need a new battery, from vacuums to AEDs, came up with a match on the Walmart online store.

Convenient pickup and delivery choices

Since you can find a Walmart almost anywhere, the vast majority of batteries you need can be purchased online and picked up in store or through drive-up, hand-delivered to your home, or shipped. As long as you have your preferred store location entered, you'll see at a glance which options are available near you, if your batteries are in stock at your favorite Walmart, and how long it will take for them to arrive if you opt for shipping. Orders over $35 ship for free, so even if you only need a small package of batteries, you know it won't take much browsing before you add enough additional items to qualify for no-cost delivery.

Generous 90-day return policy on most batteries

Walmart also gives you 90 days to make a return on most battery purchases. Return your purchase either by mail or to your local store, whichever is more convenient. You might see slight variations from that if you wind up buying from a third-party Walmart marketplace partner, but that will always be clearly shown on the product page. (For example, that was true of all of the cell phone replacement batteries we browsed, so returns were only accepted within 30 days.)

Use customer reviews to help you pick the right batteries

There's not much need to spend a lot of time on Walmart's reputation. You either love this store or you don't. It's worth mentioning, though, that because this is such a superstore, you can often benefit from hundreds (if not thousands) of customer reviews on any batteries you're looking to buy. Want to know which ones live up to their advertising? Curious if it's worth it to buy the store brand instead of the name brand? You'll find answers to those questions and lots of other insights when you browse shopper feedback here.

#1 for batteries

Ultimately, there's no reason to shop for batteries at a specialty store when you can conveniently and affordably find them at Walmart. Boasting an extensive collection that rivals even the most prominent battery-only retailers, as well as a top-tier return policy, Walmart is the best choice for battery shopping. With free and speedy shipping for most orders, you can easily pick up what you need (and maybe a few extras too). Walmart continues to be our top-ranked battery store.

Amazon

• Thousands of options for all types of batteries
• Free delivery on most batteries for Prime subscribers
• Free returns on most batteries
• Competitive pricing
• One-stop shopping

It's difficult to think of any other online retailer that matches the online shopping experience offered by Amazon. With an impressive Prime loyalty program boasting over 100 million members, Amazon provides not only free shipping, but also a plethora of added benefits that are difficult to ignore. What's more, their comprehensive inventory seemingly contains everything you could ever need or want - when buying batteries or literally anything else.

Extremely competitive on pricing and inventory

It was no problem finding our two comparison battery items, a multi-pack of Energizer AA batteries and a replacement battery for any model of Google Pixel mobile phone, in Amazon's vast inventory.

• For the cell phone battery, we found numerous options across all models, usually priced under $20 and with a tool kit for DIY replacement. Most were available for delivery within a day or two.
• The same goes for the Energizer batteries: a 16-pack was priced at $13.48, with free delivery for Prime members (and, honestly, is there anyone that isn't a Prime member these days?).

Returns now accepted

Amazon has made a big jump in our rankings since our last review. Why? They now accept returns on batteries. Of course, you may find a few options that aren't eligible if they're sold by a third-party vendor on the platform, but the vast majority that we looked at stated explicitly that returns were not only allowed but free (you don't pay for the return shipping fees or any restocking costs).

Not a battery specialist - but still a breeze to shop

In fact, the only slight downside to shopping for batteries on Amazon is the way you'll have to do a bit of searching to find what you need. For example, if you just enter "batteries” as your search, you get over 3,000 matches. There isn't a main Batteries homepage that sorts out all of your options - like you might see at a battery store that sells nothing else. But, let's be real, Amazon is so familiar and easy to shop, that's a really minor drawback - and when you do enter that general "batteries” search or something super-specific like "ATV battery”, you still get all of the helpful filters like Brands, Customer Reviews, Delivery, Price, and so on.

Thousands of shopper reviews on batteries = more info for you

There's no real reason to jump into a detailed rehashing of Amazon's reputation overall: you're either a fan or you're not, right? This is an online mega-retailer, with all of the pros and cons that come with that. Still, it's worth the reminder that thousands of customers equals thousands of reviews, comments and ratings on most batteries you're considering. That's particularly helpful if you're thinking about going to an off-brand or you're not sure if you want to trust that third-party Amazon partner to power your cell phone.

One of the best

Unless you're dead set on having the option to make in-store returns, there's no need to look beyond Amazon when buying batteries. We can't think of any other reason why you wouldn't want to take advantage of everything on offer here, from free same-day delivery on many commonly-needed household batteries to no-hassle returns. Amazon has become one of the best places to get any kind of battery you need.

Battery Mart

• Excellent selection and pricing
• 60-day return policy
• In business for over 40 years
• Over 135,000 five-star reviews from customers
• 100% satisfaction guarantee
• "A+” rated and accredited by the BBB

Battery Mart is a family-owned business with over 41 years of experience in the battery industry. During this time, they have shipped over 1 million batteries to 8,885 cities across the US and Canada, making them one of the largest online retailers of batteries, chargers, and related accessories.

In-house technicians

Battery Mart has a team of in-house technicians who test every brand they carry to ensure that manufacturer claims hold true. Their dedicated staff has over 100 years of battery experience combined. This expertise allows them to provide practical solutions to customers' battery and charger problems.

Best pricing

To make an apples-to-apples comparison across all battery stores, we chose two common items: a 16-pack of Energizer AA batteries and a replacement battery for any model of Google Pixel smartphone.

• Battery Mart lived up to its motto of "Best Value in Batteries GUARANTEED” with the Energizer battery selection, with a 24-pack for just $13.95. That's about $5 less than many competitors were charging for a 16-pack. We were also given a rival off-brand option: a 24-pack of AA batteries by Camelion for just $9.95.
• Battery Mart did about average for the Pixel battery replacement. We found a couple options for fairly old models (Pixel 3 and older), but they were priced on the high side ($30+). Oddly enough, our search for Pixel batteries also returned some matches for baby monitor battery replacements too.

Shipping can be spendy

But, keep in mind that there's no free shipping at Battery Mart, and what you pay for delivery might make your "bargain batteries” not as much of a deal as you were thinking. For example, on those AA batteries we priced, we'd pay at least $8.59 in shipping fees. You can always click on the "estimate shipping” button on each battery's product page if you'd like to get a ballpark of what it's going to cost you.

Many types of batteries for various uses

Beyond our comparison items, this battery store has something for such a long list of uses, we can't even name them all here. Two big areas of focus are motorcycles and ATV/UTVs; you'll find those featured in the categories at the top of the site, as well as alkaline/lithium, sealed lead acid, and phones. Your best bet is probably to search for the specific battery you need, go directly to the category, or shop by brand.

60-day return window

As part of this store's 100% satisfaction guarantee, you'll get a much more generous return policy than you'll find with many of Battery Mart's rivals: 60 days on both unopened and opened merchandise. You're responsible for the return shipping costs, though, and the retailer reserves the right to charge a restocking fee.

Customers give this battery store lots of praise

Reputation is certainly no issue here either. The Better Business Bureau gives Battery Mart an "A+” rating and accreditation, and customer reviews across a variety of sites indicate extremely high satisfaction - usually averaging about 4.8 out of 5 stars, even over more than 100,000 reviews. Customers appreciate the selection and the quality of the batteries they buy, and they frequently praise the service and shipping speed as well.

Excellent choice for buying batteries

We give Battery Mart a strong recommendation among rival retailers: you'll find plenty of affordably-priced options in their inventory, and you'll be protected by one of the best satisfaction guarantees and return policies in the industry. Although we'd love to see this store offer some kind of free shipping threshold, you may still come away with a great deal when you buy your batteries from Battery Mart.

Battery Ship

• Primarily carries replacement batteries for electronics (cell phones, power tools, robotic vacuums)
• Over 24,000 five-star reviews
• "A+” rated by the BBB
• In business since 2005
• Free shipping in the US
• 30-day money-back guarantee
• 1-year warranty
• Discount of 5-10% when you buy 5+ items

Looking for a reliable source for long-lasting batteries and power products? Look no further than Battery Ship. Based in Cheyenne, Wyoming and family owned since 2005, this battery store has provided top-quality replacements to hundreds of thousands of happy customers online. And with competitive pricing and 100% USA-based staff, you can trust that you'll have a fantastic online shopping experience here.

Good for specialty batteries, not necessarily for basics

To compare all battery stores equally, we looked for two products: a 16-pack of Energizer AA batteries and a replacement battery for any Google Pixel mobile phone.

• Regarding the AA battery size, unfortunately we didn't find any Energizer batteries. Actually we didn't find any AA batteries at all.
• On the other hand, we found three replacement batteries for Pixel phones. It wasn't easy to tell from the results list if any of them were compatible for our desired phone model; we had to click on each one and use the dropdown by "Fits Only” to see if it was included (ours wasn't). But, one plus was that the replacement phone batteries also came with the tools we'd need to make the switch.

Good shopper perks

Battery Ship has a lot of customer-friendly policies. To start, you'll have 30 days to return your batteries for a full refund. Just be aware that if you're returning them "just because” and not because they're defective, you'll pay a 15% restocking fee, and your refund will have any shipping fees deducted. Other perks include free US shipping on all items (no order minimum), a discount of 5-10% when you buy at least five items, and a 1-year warranty on most products.

Website is a little outdated-looking - but it works

At first glance, though, you may think that this battery store hasn't updated its website since it opened. It's not the slickest website we've ever seen, for batteries or any other product. Fortunately, it's not hard to find what you're looking for: enter it in the search bar, choose the battery category you need (power tools, chargers, tablets, smart phones, vacuums), browse all parts alphabetically (we don't recommend that), or use the dropdowns to browse by product type or original manufacturer.

Customers love it here

Where we were really stunned by Battery Ship is the retailer's reputation. Not only do they have a flawless "A+” rating from the Better Business Bureau, with only one complaint filed there in the last three years, but they also have over 24,000 five-star reviews. In fact, across nearly 30,000 customer ratings, over 97% give Battery Ship a 4- or 5-star rating. People are very happy with the products they receive, saying that their phone or vacuum practically has new life with the replacement battery.

Excellent choice if they have what you're looking for

We have to stop a little short of giving Battery Ship our highest rating: the site is a little outdated-looking, and they don't carry some of the most commonly-needed batteries (like your basic alkaline or even rechargeables). But, if you find the kind of battery you need on Battery Ship, you can purchase with confidence that you'll receive a quality product backed by an excellent customer service team.

Battery Junction

• Free shipping on orders over $50
• "A+” rated and accredited by the BBB
• Over 18,000 five-star reviews
• 15-day return policy; must request RMA within 7 days (15% restocking fee will be charged)
• Exchanges only on defective products

Since 2003, Battery Junction has been helping customers "gear up and power on” with a broad inventory of batteries, flashlights and other portable power devices.

Great selection household batteries - but mobile phones, not so much

Selection is certainly not an issue for your typical household batteries at Battery Junction. Here's what we found in our price comparison:

• When we started to look for our first across-retailers comparison item, a 16-pack of Energizer AA batteries, we were impressed to see over 225 products for that brand alone. The filters are easy to use and made it quick to discover than in just the AA size, Battery Junction had almost three dozen Energizer options - including several larger packs at very competitive prices (an industrial set of 24 for $9.95, Energizer Max in a 24-pack for $16.40).
• Unfortunately, our Google Pixel replacement battery search didn't go as well: there wasn't a single result. Looking just for "Google” turned up a replacement option for a Nexus phone, so you might not be totally out of luck looking for mobile phone batteries here.

Wide range of battery types here

In general, these are the uses for the types of batteries you'll find at this retailer:

• Home Security
• Watches
• Gun Safes
• Flashlights
• Security/Alarms
• Defibrillators
• 2-way Radios
• Hearing Aids
• Cameras
• Cell Phones
• Remote Controls
• Pet Supplies
• Video Games
• Motion Detectors
• Cordless Phones
• Laptops
• Smoke Alarms
• Tablets
• Vacuums
• Military Uses
• Portable EEG Machines
• HVAC Systems
• Holter Monitors

A few ways to save

As we browsed the Battery Junction site, we got a pop-up discount offering a savings of 5% if we signed up for their email marketing. Another way to save here is by placing an order over $50 to get free shipping.

Very positive reputation overall

And how about Battery Junction's reputation? The Better Business Bureau thinks very highly of this battery store, giving it an "A+” and accreditation. Most places we found feedback from customers, comments were positive - though we were a little put off by Battery Junction's bragging about having 5/5 stars over 18,000+ reviews, only because their actual average was closer to a 4 out of 5 when looking at the entirety of shopper ratings.

Not perfect, but still very good

By and large, customers are very satisfied here, with the pricing, speed of delivery, and overall customer service. But, across the reviews we considered, about one out of every four ratings described a problem: batteries arrived outdated or leaking, they weren't compatible as the customer expected, and so on. So no, Battery Junction isn't perfect, but we're not overly worried about some less-than-perfect orders when a company sells as many batteries as this store does.

Return policy is less generous than some battery stores

On the other hand, we're not very excited by Battery Junction's return policy. You only have 7 days from the delivery date to request an RMA, and then you have 15 days to ship your batteries back. If you're returning a defective product, you can only get an exchange and not a refund - unless you're willing to pay the same 15% restocking fee that applies to all other returns.

A trustworthy option among battery stores

But, with so many batteries in stock and at affordable prices, Battery Junction still earns our recommendation - especially when you consider that this retailer has thousands upon thousands of five-star reviews from happy customers, many of them repeat shoppers over the last 20 years. Give Battery Junction a try the next time you need to power up.

Battery World

• Helpful "Battery Finder” tool if you need help matching a battery
• Will locate hard-to-find batteries for you
• Great selection of most battery types
• 14-day return period
• In business since 1997

Battery World has been in business since 1997, offering thousands of batteries for every use: from AA/AAAs to car batteries and much more. The experts at this store aim to be kind and professional in helping you get exactly what you need to power your important devices, accessories, and equipment.

Prices and selection are on point

How did Battery World do when subjected to our price comparison test?

• Battery World compares pretty favorably when looking for the first of our comparison items, a 16-pack of Energizer AA batteries. While they didn't carry the 16-pack specifically, they did have a 24-pack for $17.99: a lower price than some stores were charging for the smaller set. BW also had plenty of other Energizer options for both lithium and alkaline, and they provided a comparison option for an off brand on the same page (a 24-pack of Camelion AAs for just $10.95).
• Battery World also did okay when looking for Google Pixel mobile phone batteries: not only did they have the battery for the model we were looking for, but they also had two others for sale. It was easy to find them through the search bar, and no problem to see at a glance in the results which ones matched the phone models we needed.

Will help you get the right batteries

If you're not exactly sure what battery you need to buy, in order to replace something you already have, click on the helpful "Battery Finder” at the bottom of the site. You'll enter your name, email, phone number, plus any model-make-battery info you may have. An expert from Battery World will reach out to you - and if they don't have what you need in stock, they may be able to get it for you as a special order.

14-day returns

Need to make a return? As long as your batteries are unopened and still in the original packaging, you'll have 14 days to send them back for a refund. And shipping fees? Battery World is pretty quiet on that front: you'll have to wait until checkout to see what your particular order will run you in delivery costs.

Not enough customer feedback

How about reputation? Battery World was listed as "Not Rated” by the BBB at the time of this review - somewhat surprising for a retailer that's been in business for over 25 years. It's a little easier to find feedback on specific retail locations - but we had to browse the site for quite a while before finding the details about their stores in Metairie, Hattiesburg, and D'Iberville. We really wish there were more to go on for this battery retailer - Trustpilot, Google, anything - but just like the BBB listing said, there's just not enough customer feedback for our liking.

Good store but needs more shopper reviews

At the end of the day, we think Battery World could be a good option for buying batteries online. The selection is great, the prices are extremely competitive, and we appreciate how the store goes the extra mile to help you get any hard-to-find specialty batteries you might need. However, to move up in our rankings, Battery World needs to show us a little more of what their customers have to say about their experience shopping for batteries here.

Best Buy

• Free shipping on orders of $35+
• Free in-store pickup
• Unopened batteries can be returned in-store or by mail within 15 days of purchase

You've probably heard of Best Buy - they're one of the biggest names in electronics. If you're looking for batteries, it's worth checking them out. With thousands of stores across the country, you can order online and pick up in-store for immediate use, or have them delivered if you're not in a hurry. If you opt to pick them up in person, you can see in real-time if the batteries you need are in stock at your local store.

Many different types of batteries here

As you'd expect from an electronics powerhouse (see what we did there?), there are lots of battery types you can get at Best Buy. They include:

• Alkaline
• Camcorder (do people still use those?)
• Camera
• Cell Phone
• Cordless Phone
• Drone
• Laptop
• Lithium
• Rechargeable
• Specialty
• Solar

Selection is limited and prices are higher than average

How did Best Buy do with our two comparison items: a 16-pack of AA Energizer batteries (not rechargeable) and a replacement battery for any Google Pixel phone?

• For the Energizer batteries, Best Buy's price was $19.49 - not terrible, until you factor in the $5.49 in shipping you'll pay if that's the only thing you need and you decide not to pick it up in person. You could also go with the Best Buy essentials brand and pay $5.99 for an 8-pack - which comes in under $12 if you need 16 batteries in total.
• As for those Pixel batteries, we were completely out of luck. The only brands carried by Best Buy were Samsung, Kyocera, Motorola, Apple (very limited in model selection), Casio, and BlackBerry. They also had some universally-compatible options, but the selection was slim there too.

Mostly carries battery replacements for electronics they sell

If you need a specialty battery, Best Buy could be an option if it's for something electronic that they sell. You could get a replacement battery for your Dyson cordless vacuum or your Bose SoundLink Mini wireless speaker, or even for several brands of drones. But, you won't find other specialty battery types, like what you'd need for an ATV or a boat. Plus, even on the battery types that Best Buy does carry, the selection isn't what we would call vast. This is not going to be a store you can count on to have every imaginable battery you could need - but that's not really what Best Buy is aiming to do, either.

Free shipping on $35+

Best Buy offers free shipping if your order is at least $35, so you might want to stock up or see what other gadgets you'd like to add to your cart.

15-day returns

We were very pleased to see that Best Buy improved their return policy on batteries since our last review. Previously, all batteries weren't allowed to be returned for a refund under any circumstances. Now, as long as they're unopened, you can take them back to a local Best Buy or return them by mail (for free) within 15 days of purchase: not the longest timeframe we've ever seen, but still an improvement over zero days.

Just average

We're glad to give Best Buy a little boost in our ratings: the improved return policy goes a long way, even if it's still shorter overall than we'd like to see. You won't have a hard time finding basic batteries at this store, both brand-name and cost-saving off brands. And, of course, there's always the convenience of seeing what's available at your local store, placing your order online, and picking up whenever you like. But, the overall selection at Best Buy is pretty limited compared to other battery stores we evaluated, so you may want to check out the competition before clicking that "order now” button here.

Tenergy

• In business since 2004
• Proprietary brand of batteries
• Many batteries ship for free
• 30-day return policy (disposable batteries excluded)

Tenergy Corporation, established in 2004 in Silicon Valley, California, calls itself a trailblazer in providing comprehensive power solutions. Customers can benefit from Tenergy's broad range of technical capabilities and products, which include NiMH, Li-Ion, Li-Polymer, LiFePO4, NiCd batteries, chargers, power management, and emerging power technologies. Tenergy's rechargeable battery products are used in numerous applications, including industrial, consumer products, storage, transportation, medical, communication, military, and many other special sectors.

In-house brand only

That's all fine and good, but it does mean that you won't find many batteries here that you'll get on rival sites: Tenergy is its own brand, so you can't purchase those Energizer AAs we used to cross-reference other battery stores. You can get a 24-pack of Tenergy AA batteries for $13.99, or jump up to the 120-pack for $31.99 and get free shipping. Those prices are for basic alkaline batteries, but you also have rechargeable options too.

Some specialty batteries, but not for cell phones

There are lots of battery types available through Tenergy, from Airsoft guns to RC airplanes, and that might appeal to some shoppers. But, at least one commonly-purchased battery - namely, cell phones, like the Google Pixel replacement we used as our second comparison item across battery stores - isn't in Tenergy's inventory.

30-day returns on some batteries

Tenergy offers a reasonable return policy. Customers have up to 30 days to return any rechargeable batteries for a refund. However, disposable batteries are not eligible for return under any circumstances.

Declining reputation and customer feedback

Unfortunately, Tenergy's reputation has slipped even further since our last evaluation. Under the name of parent company All-Battery, Tenergy's grade from the Better Business Bureau has dropped from a "B-” to an even more disappointing "C-” for failure to respond to the small number of complaints filed there. When you look at this battery store's feedback on Trustpilot for comparison, it seems much better at first glance, with a 4.5-star average over more than 4,600 reviews. But then, when you notice that the most recent of those ratings came from 2015, it leaves you wondering what Tenergy has been doing since then. Even their social media channels stopped having new posts after 2022.

Better choices available

It's hard coming up with a reason to even try Tenergy batteries. You can find every type that they sell somewhere else, and this retailer doesn't really seem to be making a name for itself anymore - at least not in the consumer goods sector (maybe they're doing something with commercial power needs instead?). Fortunately, you've got plenty of other battery stores to choose from, since Tenergy just isn't getting the job done.

Battery Store

• Specialized batteries for many different industries
• $100 minimum order
• Shipping fees ranging from $5 to $25 (small package) or $50 (freight)

Battery Store is the online presence of TNR Technical, a wholesale distributor and assembler of batteries. There's a long list of battery types you can find here, most of which are specialized beyond what the average consumer might be looking for.

Batteries primarily for commercial use

Not sure what we mean? See for yourself. Battery Store says they offer thousands of replacement batteries for the following industries and uses:

• Aerospace
• Access Control Devices
• Automotive
• Boat Builders
• Cities
• Churches
• Computers
• Consumer Electronics
• Communications
• Cruise Ship Lines
• Door Locks
• Elevators
• Electrical & Electronic Equipment
• Emergency Lighting
• Engine Starting
• Fire & Burglar Alarm Systems
• Generators
• Hospitals
• Hotels
• Government Agencies
• Industrial
• Instrumentation
• Lighting
• Manufacturers
• Medical
• Military
• Mobility
• Oil Services
• Pagers
• Photography
• PLC
• Robotics
• Schools & Universities
• Solar Power Systems
• Surveying
• Telecommunication Equipment
• UPS Systems
• Utilities

Didn't do well in our comparison

As you might guess from that list, Battery Store didn't do so well on our two comparison items: a 16-pack of AA Energizer batteries and a replacement battery for any Google Pixel cell phone.

• In fact, on the AA batteries page, there were only six options listed - and of those six, only two were actually available for purchase. You could buy a 24-pack of Rayovac AA batteries for $8.50 or a single Panasonic AA battery for $1.
• We bet you won't be shocked to hear that there were no cell phone replacement batteries either - not for the Pixel or any other make and model.

Extremely specialized batteries here

So, what kinds of batteries did we find at Battery Store? It was actually kind of interesting to go through the Shop by Category list and see what was in stock. Dog collar battery replacements? Yes. Marine batteries? Just one, but yes. And hey, they also carry defibrillator batteries, in case you're looking.

Minimum order of $100 required

One important thing to keep in mind if you find that ultra-specific battery type you need at Battery Store: they have a minimum order amount of $100. This is certainly not where you're going to turn for that pack of AAAs you need for your kitchen scale. Also be aware that there's no free shipping here: you'll pay anywhere from $5 to $25 for delivery of a small box, and $50 if your order is heavy enough to go via freight.

"A+” from the BBB

Surprisingly enough, parent company TNR Technical has an "A+” rating from the Better Business Bureau. So, despite the site itself being somewhat unpolished and having a lower inventory of everyday batteries, the business itself is trustworthy.

Most shoppers will need to go somewhere else

Still, at the end of the day, this isn't going to be where you'll turn the next time you run out of batteries. If you've got some kind of specialized need - say you're a business owner and you need to replace the battery in your Purell automatic hand sanitizer dispenser - you might get what you need at Battery Store. But will you be able to make that minimum order threshold of $100? Not as likely. It's easy to understand why this battery retailer only earns two stars from us.

Batteries Plus

• Over 700 retail locations for easy in-store pickup of online orders
• 14-day return policy
• In business since 1988

Batteries Plus is a battery franchise that began with a single store in Wisconsin in 1988. They have since grown to over 700 locations throughout the United States and offer a wide range of battery products and services, including battery testing, phone repair, and key fob programming. They focus on combining quality products with superior technical knowledge to serve their customers.

Irritating experience

How did Batteries Plus do when we looked for our two comparison items? Our search for a multi-pack of basic Energizer AA batteries left us feeling pretty irritated. Even when we applied filters for the brand and the size, our results list still included lots of items that didn't match - like a Rayovac AAA flashlight and a 6V lantern battery. Even with a name like "Batteries Plus”, the inventory here seems to leave out many common household batteries in favor of more specialized options like what you'd need for your watch, golf cart, RV or motorcycle.

Cell phone replacement batteries require in-store installation

When it came to the Google Pixel battery replacement, there were plenty of results, and this store came up with many more available models than most of its rivals. The downside? They were all marked as "in-store only” and we had to schedule a repair appointment at a local store. As you'd guess, that made the cost more expensive (usually about $70) than other battery stores offering kits and batteries for DIY replacement.

No free shipping

At the time of this review, there was a pop-up offer with a 10% discount on any purchase made online and picked up in store. We had to provide our email address, which meant we'd also be signed up for Batteries Plus marketing messages. That's about the only way to save here: you won't get free shipping unless there's a promotion in place or you choose to pick up in store.

15-day return policy

If you need to return your batteries, you have 15 days to make your request. All products have to be in unused, saleable condition in order to be eligible for a refund. If your batteries are defective, you'll need to check the warranty on that particular product to know what your options are for getting a replacement or refund.

Worst reputation among battery stores

Wondering why Batteries Plus earns such a low ranking from us? Reputation plays a large part in that. To start, the Better Business Bureau gives this battery store its own lowest ranking - an "F” grade - for failing to respond to 12 complaints and to resolve 5 more, among the 45 complaints filed there over the last three years. While that that doesn't sound overly terrible, we found similar results and complaints on customer review sites.

The downward trend continues

Jumping over to feedback on Trustpilot confirmed our fears. Almost 70% of the nearly 300 ratings left there were also the lowest possible rating of just one star. People rant about Battery Plus not honoring warranty coverage, receiving incorrect items (especially when buying online and picking up at a local store) and then not being able to get a refund or credit, batteries losing charge after just a few months, and it just goes on from there. Your experience might vary if you have a particularly good customer service team at the store near you, but that won't take away the frustration of getting the wrong battery in the first place or having it lose its ability to charge much earlier than expected.

Get your batteries somewhere else

Despite the advantage of having so many locations nationwide, Batteries Plus doesn't measure up to other battery stores we evaluated. The best inventory in the world would never make up for terrible service, and from what the BBB and customer feedback on Trustpilot have to say, that's exactly what you can expect here. Our recommendation? Don't bother with Batteries Plus, because you have better options among our highest-ranked battery stores.