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Tuesday, January 21st
The Detox Box is offered by The Detox Market, which calls itself the birthplace of clean beauty. The company originated as a pop-up shop on Abbot Kinney Boulevard in Venice, California, in 2010. The founder, Romain Gaillard, envisioned creating a space that brings together the best in clean makeup and skincare. Since its inception, The Detox Market has expanded to stores in Toronto, New York, and California, where it carefully selects and curates clean and sustainable beauty and wellness products for a growing community. The company is committed to inspiring change through initiatives like aiming to be plastic-neutral.
One-stop shop, but only one item per box
The box details are unclear. We had to scroll down to the FAQ section to figure out what items might show up in the box, and we found this: "Each month you'll get a box featuring one or more green beauty product(s) from our selected brand(s).” Only one item? This is hands-down the smallest beauty box subscription in our review. The company itself offers skincare, makeup, body products, and hair products, so you'll be getting one of those possible items, but if you're looking for variety, you may be disappointed. Some of the brands you could get as an item from The Detox Box include Indie-Lee, One Love Organics, OSEA, ILIA, RMS Beauty, and more, but not many popular brand names like Drunk Elephant, Tarte, or Sunday Riley.
Delivered monthly, quarterly, or bi-annually
In terms of box styles, there's only one box available: The Detox Market. And that box comes with one (or maybe more) undisclosed items. You can choose to sign up for a monthly commitment, quarterly commitment, or 6-month commitment. However, there are no listed details on the site about the estimated value of each box. Customers in reviews say that the box is usually worth around $90.
High prices for too few products
For the subscription that you can cancel anytime, the company offers a Monthly plan at $58.95, which includes shipping. If you choose the 3-month plan, you'll pay a total of $137.85 per quarter with shipping included and get a box sent to you each month. Finally, the 6-month plan costs $239.70 every six months. In monthly costs, this brings it down to around $39.95 per month, saving you 32% if you subscribe for bi-annual renewal rather than paying month-to-month. In general, the monthly pricing for The Detox Box is extremely high, especially if so few items are included in the subscription box itself. Despite the benefits of eco-friendly products, this doesn't appear to be a good value for your money.
Shop online for extras
You can shop for extras on The Detox Market if you want to supplement your box. If you're only getting one item per shipment, this may be a way to get a bit more product. You can shop by product or concern, which makes the site easy to navigate. However, there aren't any listed sales or discounts for being a subscriber.
Customers aren't impressed
The Detox Market doesn't have any presence on the Better Business Bureau, making it hard to gauge the company as a trustworthy business. However, we were able to find some reviews for The Detox Box specifically. In general, feedback about The Detox Box is mixed. The average rating for the box is around 3.6 stars out of 5. Customers describe the box as "hit or miss” with some products being "okay” but many other boxes include items the customers didn't like or wouldn't use. In general, the curation is something that gets the highest complaints for The Detox Box.
Not worth the cost
At the end of the day, offering customers just one item in a beauty box is completely against industry standards. Even companies that only offer samples offer more than one item per shipment. Plus, the lack of clarity on the site about what you might expect in the box is frustrating and a major red flag. With no BBB score to back up the company, we have to rely on reviews, which show complaints about the product curation. So, if you get only one or two items and they're both no good, you'll be stuck with a box (and possibly an expensive multi-month subscription).
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