Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

Macy's Review

Monday, June 17th

2024 Beauty Store Reviews

Macy's Review 3.5 Star Rating


3.5 Star Rating
  • Thousands of beauty items
  • Hundreds of brands
  • Unfiltered product reviews
  • Free shipping on orders over $49
  • 30-day return policy
  • "A+" Better Business Bureau rating

Macy's is an American department store chain that was founded in 1858. They are a sister store to Bloomingdale's known for their men's, women's, and children's apparel. In addition, Macy's has a huge inventory of home furnishings, intimate apparel, shoes, accessories, perfumes, and beauty products. A big part of their identity is attached to hosting the annual Macy's Thanksgiving Day Parade in New York City, a 3-hour celebration that has been nationally televised since 1953.

Hundreds of popular brands

Macy's is one of those stores that just seems to be a catch-all for brands and products. Their inventory is massive and ever-changing and their beauty products are no exception. The categories of beauty products here include makeup, skin care, perfume, cologne, hair care, and gift sets. Within each of these categories are thousands of items from brands like Estee Lauder, Lancome, DIOR, Chanel, Clinique, MAC, Benefit, and others. There are hundreds of brands to choose from and you can sort by your favorites.

User-friendly site

You can sort by the type of skin care you're looking for, the hair care product you want to find, or the part of your face that you need makeup for. In addition, you can sort by price, trending products, delivery and pickup options, or just search for exactly what you hope to find. For as many products as Macy's has, their website is user friendly and they make it easy to sort through their thousands of products.

Best Beauty Stores

Lots of sale items

The cost of the beauty products you're interested in will vary based on the brand and size. Every once in a while, Macy's will run sales on a lot of their products. For example, at the time of this review, they listed a discount code for 15% off of many of the beauty products online. This way you can often get things a little cheaper than you might find them somewhere else. It's nice that Macy's carries high-end brands as well as good but less expensive brands so that customers of all preferences and on all different budgets can find some of their favorite beauty products. Plus, if you spend at least $49 on beauty products, your order will ship for free.

Great product listings

We were interested in a Lancome Renergie Lift anti-wrinkle foundation and found that Macy's stocked it in 20 colors. If you're looking for makeup, Macy's has a "shade finder" that compares the tints you use in other brands and makeup types to help you find the most similar option in the product you're viewing. They show lots of pictures of all their products, give expensive product details with ingredients, how to use the item, why people like it, and unfiltered reviews from buyers. The Lancome anti-wrinkle foundation alone had 2,847 customer ratings, which was more than enough to help us decide if it was a good purchase or not.

30-day return policy

Online purchases can be returned to a Macy's store near you or online. If you aren't a Macy's Star Reward member, it will cost $9.99 for return shipping. You have 30 days to send back your order for a full refund and it needs to be in new, unused condition in order to qualify.

Best Beauty Stores

Useful customer ratings

The most useful resource you can turn to when deciding whether or not to buy a product from Macy's is the buyer feedback on each item listed. You'll know if the product was carefully packaged, if it was high quality, and just about everything else you could wonder. Macy's receives an "A+" from the Better Business Bureau and has a long standing history as a reputable company that sells high quality products.

Good option

Macy's is a great option for beauty products since they have such a huge selection and their prices are fair. Depending on where you're located, you might be able to order online and do a same-day pickup at your local Macy's or even get same-day delivery. Macy's has such a huge assortment of products, so beauty items aren't their bread and butter, but we are still confident that most people will find something they were looking for here.

What Are the Best Online Beauty Stores?

If you stop and think about how many products you use to get ready in the morning, it might blow your mind. Say you wake up, take a shower with some shower gel, shave your legs, and wash your hair, you've already used at least 6 products (shower gel, razor, shaving cream, shampoo, conditioner, loofah).

From there you'll probably apply lotion, perfume, makeup, brush your hair, use a styling tool, and brush your teeth to top it off. That could easily be another 10-15 products you're using before you head out of the door for the day. Beauty stores are the perfect place to keep all your important daily routine items stocked up.

The Best Beauty Stores Compare Beauty Stores Compare Beauty Store Reviews What are the best Beauty Stores Best Beauty Store Reviews

Beauty Store FAQ

When people think of beauty products, they often think of makeup. Beauty stores sell so much more than that. There are, of course, products for every part of the face (think eyeliner, lip gloss, eyeshadow, eyelashes, foundation, bronzer, brushes, and so much more) as well as for other parts of the body. Most beauty stores carry all types of items for your nails, hair treatments and styling tools, hair accessories, shampoo and conditioners, perfumes, bath and shower gels, spa essentials, and thousands of other products as well. Anything you might need to add a little glam and self-care to your regimen is at your fingertips from an online beauty store.
Everyone can benefit from an online beauty store. Of course, women probably make up the biggest demographic of shoppers at beauty stores, but there are plenty of useful products for children and men as well. You'll usually find shaving cream and razors, beard care, aftershave, face wash and moisturizing treatments, deodorant, and hair styling products designed just for men. When your family needs any type of hygienic products, you could likely get them for everyone all from a single beauty store.
Every store has a return policy that's unique to them. It's important to read carefully what it is before making a purchase online from a beauty store. Some places have generous return policies that allow you to return any product even if it has been used and opened for a full refund within a certain time period (usually between 30 and 90 days). You may have purchased the wrong shade of makeup or a hair product didn't do you any good and it's great to be able to get your money back in these instances. Some stores only allow returns for products that are unused and unopened, so you'll need to be extra careful with your purchases in this case.
One of the biggest perks to shopping online is that you don't even have to leave your house. No using up gas, no traffic, no having to get out of your pajamas. Shopping online gives you access to the biggest possible inventory, selection, and best prices. Not every beauty store will have what you want in-stock at their physical location. You can avoid running into this problem by shopping online and take advantage of sales or discount codes you find to help you save some money. Online shopping really is the superior way to go these days.
Online stores are organized into product categories to help you find what you need. If you know exactly what you're looking for, you can also search a company's website and go straight to it. If you don't know the name of the product and have a hard time sorting through all the online inventory, you can always contact a customer service representative by phone, email, or online chat to get some one-on-one help. Most companies have someone who can get back to you right away to assist in finding what you need.
One way to ensure you're getting high quality beauty products online is to check the company's reputation. Unfiltered customer reviews and a Better Business Bureau rating give you a glimpse into how well the company performs and whether or not they are completely trustworthy. If there are reviews on individual products, be sure to check those out as well.
If you shop around any holiday, you'll usually find that beauty stores run online sales. If you sign up for the emails and text messages, you'll probably be one of the first to get alerted about upcoming storewide savings. Some companies also give you a discount on your order when you sign up for their marketing emails, so check if this is an option before buying anything.
Usually you'll receive an online order within just a couple of days. Some beauty stores offer free shipping with minimum purchases or the option to expedite your shipping for a small fee. Depending on whether or not the item you're wanting is in-stock, you might be able to do a same-day pickup through some of these beauty stores if there is one near where you live.
Compare the Best Reviews

Continued from above...

People are usually pretty picky about the shade, brand, scent, and color of the beauty products they use. We all know the frustrating feeling of running to the store to get what you need and finding out that your exact item is out of stock. When you shop online, you avoid running that risk because you have access to a much bigger inventory. You'll be able to see exactly what the store has in-stock and how soon it will get to your house or if it's available for a same-day pickup.

Whether you're just needing a new lip gloss or you want the latest in curling iron technology, you'll be able to find it at a beauty store. They usually have hundreds of brands that cater to people's preferences. If you just need something inexpensive, you can find what you need from a lower-end brand. However you can also find higher-quality, non-toxic beauty products, that weren't tested on animals or full of synthetic fragrances and irritating ingredients. There is a big spectrum of beauty products out there, so shopping online gives you access to all of it.

Browsing beauty products online gives you the ability to compare the prices of similar items at the same store and the prices of the same products between competing beauty stores. We also recommend taking the following things into consideration when you're about to make a purchase from a beauty store:

  • Selection. Does the company have a big selection of brands and products that are in-stock and ready to ship? You want to shop at a place that will always have what you need in the future for a restock, so the bigger the selection, the better. A wide inventory of beauty supplies also means you'll likely be able to find all the other things you need at the same time.
  • Pricing. How do the prices of beauty products compare between retailers? Does the company offer any big sales or buy-one-get-one deals? How about free shipping? Beauty products can add up, so if you find somewhere with good pricing, jump on it.
  • Return policy. There's always a chance that you'll order the wrong shade or makeup or a conditioner that doesn't work for your hair. In the event that anything you buy isn't what you hoped for, it's ideal if the beauty store you bought from offers a full refund on their products. Check the return policy from a store before ordering so you know what to expect.

You should have fun shopping for beauty products online. You'll be open to a world of products you never even knew you needed, from stores carefully reviewed and ranked on our list from best to worst. We hope this information from our experts at Top Consumer Reviews helps you find a one-stop beauty shop to take care of all the needs you have for you and your family.

Compare Beauty Stores

Select any 2 Beauty Stores to compare them head to head

  • Ulta
  • Sephora
  • Dermstore
  • Safe and Chic
  • Nordstrom
  • Luminess
  • Macy's
  • Strawberry Net
  • Planet Beauty
  • Sally Beauty
  • Bluemercury
  • Beauty Brands
Ulta vs Sephora Ulta vs Dermstore Ulta vs Safe and Chic Ulta vs Nordstrom Ulta vs Luminess Ulta vs Macy's Ulta vs Strawberry Net Ulta vs Planet Beauty Ulta vs Sally Beauty Ulta vs Bluemercury Ulta vs Beauty Brands Sephora vs Dermstore Sephora vs Safe and Chic Sephora vs Nordstrom Sephora vs Luminess Sephora vs Macy's Sephora vs Strawberry Net Sephora vs Planet Beauty Sephora vs Sally Beauty Sephora vs Bluemercury Sephora vs Beauty Brands Dermstore vs Safe and Chic Dermstore vs Nordstrom Dermstore vs Luminess Dermstore vs Macy's Dermstore vs Strawberry Net Dermstore vs Planet Beauty Dermstore vs Sally Beauty Dermstore vs Bluemercury Dermstore vs Beauty Brands Safe and Chic vs Nordstrom Safe and Chic vs Luminess Safe and Chic vs Macy's Safe and Chic vs Strawberry Net Safe and Chic vs Planet Beauty Safe and Chic vs Sally Beauty Safe and Chic vs Bluemercury Safe and Chic vs Beauty Brands Nordstrom vs Luminess Nordstrom vs Macy's Nordstrom vs Strawberry Net Nordstrom vs Planet Beauty Nordstrom vs Sally Beauty Nordstrom vs Bluemercury Nordstrom vs Beauty Brands Luminess vs Macy's Luminess vs Strawberry Net Luminess vs Planet Beauty Luminess vs Sally Beauty Luminess vs Bluemercury Luminess vs Beauty Brands Macy's vs Strawberry Net Macy's vs Planet Beauty Macy's vs Sally Beauty Macy's vs Bluemercury Macy's vs Beauty Brands Strawberry Net vs Planet Beauty Strawberry Net vs Sally Beauty Strawberry Net vs Bluemercury Strawberry Net vs Beauty Brands Planet Beauty vs Sally Beauty Planet Beauty vs Bluemercury Planet Beauty vs Beauty Brands Sally Beauty vs Bluemercury Sally Beauty vs Beauty Brands Bluemercury vs Beauty Brands
Compare the Best Beauty Stores
- VS -
Review the Best Beauty Stores
The Best Reviews of Beauty Stores