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Sunday, March 3rd
Since 1994, Jenson USA has been in the business of selling bikes, parts, and accessories. They've got an extensive selection of top-brand items available on their website and also offer full bicycle builds in their stores located in Corona and Riverside, California. Shopping with them is a breeze - you can either order online and enjoy free shipping for orders over $50 (down from $60 in our last review) or opt for in-store pickup with free shipping for all orders.
User-friendly shopping experience
The Jenson USA website is super user-friendly with a prominent search engine that gives you just the right amount of info about products related to what you're looking for. Not sure what you want? Just start typing, and helpful suggestions will appear to get you started.
Diverse product categories and "Gear Stoke"
You can also browse through various categories like brands, bikes, components, apparel, and accessories. They've got a cool section called "Gear Stoke," showcasing their customers' favorite products along with their short reviews. It's a handy tool when you need to figure out if a particular product or brand is right for you. Trust us: this section can get pretty addictive, as it keeps showing you more and more interesting items as you scroll down, like a Pinterest-like "infinity scroll."
Informative blog and brand catalog
Their blog section is worth checking out too. It's not just your regular blog but rather a collection of detailed guides and product reviews. You can find the latest articles at the top and also a categorized and alphabetized list of topics for specific searches. In addition, they've got an alphabetical list of brands and a visual, clickable catalog of brands based on recognizable logos. And if you're on the hunt for great deals, just hit the "Sale" checkbox in the store's filter and you'll see all the discounted items.
Excellent price matching and generous return policy
Jenson USA also offers a fantastic price-matching policy. Within 30 days, if they lower their own price or you find a better price with a competitor, they'll match it and even throw in free shipping (if the competitor offers it) to win your business. The last time we reviewed Jenson USA, they offered a whole year (365 days) to return any item in its new, unused/uninstalled condition and get a refund for the original purchase price. That return policy has changed to 90 days of the original purchase. But it's still a fairly generous return policy.
Positive customer reviews and helpful service responses
The reviews for Jenson USA are glowing, with tens of thousands of satisfied customers sharing their experiences. Trustpilot rings it in at an average of 4.5 stars with 90% being 4- and 5-star reviews. The Better Business Bureau has two separate "A+" and accredited ratings for each of Jenson's main California locations. Google reviews for both locations are also positive (between 4.1 and 4.4). The company actively responds to any negative reviews online and does its best to resolve customer service issues.
Top-notch features and highest rating
With top-notch reviews, a wide range of products from the best brands, a user-friendly and engaging website, price matching, and the most generous return policy of all the vendors we've reviewed, there's no doubt why Jenson USA earns our highest rating.
With everyone talking about fitness, commuting, and staying closer to home, bike buying is hotter than ever. But for those new to the bike-shopping game, it can be overwhelming to navigate all the jargon and numerous parts. That's why online stores have become a popular choice for enthusiasts and cyclists looking to purchase bicycle parts.
One of the primary advantages of buying bicycle parts from online stores is the vast array of options available at your fingertips. Online retailers often carry a broader selection of products compared to traditional brick-and-mortar bike shops. This extensive variety lets you explore and compare various brands, models, and features, which means you can find precisely what suits your needs and preferences. These online stores often feature detailed product descriptions, user reviews, and compatibility information, which helps you make more informed decisions.
Price competitiveness is another compelling reason people choose online stores for purchasing bicycle parts. E-commerce platforms frequently offer competitive prices due to lower overhead costs. This means that customers can often find bicycle parts at more affordable rates online than at physical stores. Online shoppers can also compare prices across different websites, ensuring they get the best deal available. Some online stores may also offer promotions, discounts, or loyalty programs that further enhance cost savings.
And who can deny the convenience of shopping online? With just a few clicks, customers can access an extensive catalog of bicycle parts, filter products based on their requirements, and place orders from the comfort of their own homes. This is particularly beneficial for people with busy schedules or those residing in areas with limited access to bike shops. Online stores are open 24/7, allowing shoppers to browse and make purchases at their own convenience.
Still, not all bike stores are created equal. So, how do you decide where to shop? When looking for a bike parts store, consider these important factors:
Top Consumer Reviews has carefully ranked the best bike parts stores to help you find the perfect parts to upgrade your new bicycle or fix your current one. We hope this information assists you in choosing the right place to get your bike stuff. Happy riding!
Select any 2 Bicycle Part Stores to compare them head to head
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