Jenson USA Review for March 2021 - Bicycle Part Store Reviews

Item: Jenson USA Review
Rating: 4.5

Friday, March 5th

2021 Bicycle Part Store Reviews

Jenson USA

Jenson USA began selling bikes, parts, and accessories in 1994. They have a wide selection of top brand-name items on their website and select full bicycle builds in their two stores in Corona and Riverside, California. You can shop online and get free shipping for orders $60 and up, or choose in-store pickup for free shipping on all orders.

Search engine

The website has a large and prominent search engine that populates with just the right amount of product and pricing information relevant to anything it can find related to the letters you type. So, if you don't know quite what you're looking for, just start typing and something will helpfully appear to get you started.

Gear Stoke

You can also browse by bikes, components, apparel, and accessories. There is also a useful section called "Gear Stoke" that lists their customers' favorite products along with short customer statements on why they like the product so much. This is great when you need to find out if a particular product or brand is a good fit for you. This section can be addictive because it keeps showing interesting items in a Pinterest-like "infinity scroll" interface that keeps showing new products as you scroll down.

Detailed guides

Their searchable blog section is actually a bunch of detailed guides and reviews of products. The page is divided into two sections: the blog itself listing the latest articles at the top, plus a categorized and alphabetized list of topics in case you're looking for something specific.

Bicycle brand list

Also featured on the site is an alphabetical list of brands as well as a visual catalog of brands based on familiar logos. If you're looking for all items on sale, simply click the "Sale" button to see them.

Price match

Should you find a better price with a competitor, Jenson USA will price match and even offer free shipping (if the competitor also offers it) to win your business. If you don't like something you've purchased, or you ordered the wrong item, you have 365 days to return it in its new, unused/uninstalled condition for a refund of the original purchase price.

Highly satisfied buyers

Jenson USA has tens of thousands of reviews by verified buyers who are highly satisfied with their purchases and experiences with the company. With any negative reviews, the company is responding online and offering additional customer service resolution whenever they can.

High rating

Jenson USA holds many excellent reviews, numerous products from top brands, an easy-to-use and engaging website, price matching, and a generous return policy. We're happy to give them one of our highest ratings.

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More Bicycle Part Store Reviews

The 7 Best Bicycle Part Stores

Where Can You Find the Best Selection and Pricing on Bicycle Parts?

With transportation challenges, a renewed cultural emphasis on fitness, and new opportunities for working closer to home, people are interested in buying bicycles now more than ever.

But it can be overwhelming for people new to purchasing a bicycle to understand all of the options available as well as the jargon and huge variety of different bicycle parts. They need a guide that helps them to make buying and riding a bicycle an enjoyable experience.

Continue reading below

Bicycle Part Store FAQ

What are some of the most commonly-replaced bicycle parts?

More often than not, it has to do with the wheels: a new tube because you rode over something sharp, new tires after you've worn down the old ones with many miles of rides, or even a new rim if yours got bent from a minor accident. Brake and drive chain components are also fairly common purchases. And, many people who don't like the original seat (or saddle, as the experts would refer to it) opt to replace it with a more padded, ergonomic design.

Are there any accessories I should consider for my bike?

Of course! What you choose will naturally depend on your riding habits and preferences. If you ride at dusk, dawn, or in the dark, a headlight is a must - and it's not a bad idea even during the daytime, to give you added visibility. For the same reason, many cyclists also use a red rear light. If you need to carry things while you ride, from veggies you pick up at the farmer's market to camping gear for a cross-country journey, you may want a rear rack with or without carrying bags. Tire pumps, water bottle clips, and toe clips are also popular accessories you could consider.

I don't know much about installing parts on my bike. Where can I get help?

If you don't have a bike shop near you (or if you don't want to pay for a professional install), don't panic! You'll have no problem finding helpful step-by-step videos to guide you through the process. Many retailers of bicycle parts have a library of blog posts and videos you can use at your convenience.

How should I maintain my bicycle?

You should check your bike before each ride: properly inflated tires, working brakes, and clean and lubricated bike chain/gears will ensure you're safe and comfortable when you head out. From there, it depends on how often you ride and under what conditions (e.g. street, gravel, mud), but cleaning and lubricating are still the key tasks. You may even want to take it to a bike shop for a tune-up every six months to a year.

Is it safe to buy bicycle parts online?

Of course! Not only are there many retailers with decades of experience, but you'll also find the best inventory - often at prices that match or beat what you'd find in a local shop. With so many more people exercising at home, bike parts are often in short supply; shopping online gets you the bicycle parts you need much faster, and delivered right to your home. Plus, if you're not sure how to install it, you can often get help from the customer service team.

What if I order the wrong part? Can I exchange it or get a refund?

Policies vary by retailer. Some allow returns and exchanges for up to a year, but the part has to be unused and uninstalled to qualify. If you're not sure that the bicycle part you plan to order is the right one, most stores offer a knowledgeable customer support team that is happy to answer your questions prior to purchase (or after!).

Will I pay a lot for shipping?

How does "Free" sound? Many online bicycle parts stores want to earn your business, and so they offer free shipping to get your attention. You may have to place a minimum order amount to qualify, but some shops give you no-cost delivery on any purchase.

Is it possible to buy a custom-built bicycle online?

Absolutely! Not every retailer has that capability, but some of the best stores allow you to create the bicycle of your dreams from saddle to spokes. You already know that you'll pay more than an off-the-rack model, but it's worth it to get the perfect bike for your body and riding conditions.

Continued from above...

If you're not lucky enough to have a knowledgeable bicycle parts store near you, you may feel a little lost when your kickstand breaks, your chain just won't go back on anymore, or you simply need to replace a popped tube. Where can you turn? That's easy: shop online!

Online bicycle parts stores can take the guesswork out of getting what you need, with helpful customer reps who can answer questions and recommend the exact components to fit whatever you're riding. Of course, the best stores also have a generous return policy, in the event that you don't get it quite right and need to return or exchange your purchase.

But, not all businesses are created equal. How can you decide where to buy what you need? When looking for bicycle parts store, some important things to consider include:

Selection. Does the vendor have a wide range of bikes and bike parts to serve a variety of needs?
Policies. What are the shipping, return, exchange, and price matching policies of each vendor?
Customer Service. How does each vendor stack up in terms of the overall customer experience, including positive and negative reviews?

TopConsumerReviews.com has reviewed and ranked the best bicycle parts stores to help you find the perfect bike, build a new bike from scratch, or fix your current bike. We hope this information helps you find the right bicycle parts store for your needs!

Compare Bicycle Part Stores

Select any 2 Bicycle Part Stores to compare them head to head

best-bicycle-parts-stores

Cambria Bike

Jenson USA

Worldwide Cyclery

Nashbar

Modern Bike

Bike Berry

Bike Somewhere

Cambria Bike vs Jenson USA Cambria Bike vs Worldwide Cyclery Cambria Bike vs Nashbar Cambria Bike vs Modern Bike Cambria Bike vs Bike Berry Cambria Bike vs Bike Somewhere Jenson USA vs Worldwide Cyclery Jenson USA vs Nashbar Jenson USA vs Modern Bike Jenson USA vs Bike Berry Jenson USA vs Bike Somewhere Worldwide Cyclery vs Nashbar Worldwide Cyclery vs Modern Bike Worldwide Cyclery vs Bike Berry Worldwide Cyclery vs Bike Somewhere Nashbar vs Modern Bike Nashbar vs Bike Berry Nashbar vs Bike Somewhere Modern Bike vs Bike Berry Modern Bike vs Bike Somewhere Bike Berry vs Bike Somewhere

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Jenson USA Review