Big Dot of Happiness Review

Monday, December 11th

2023 Birthday Party Supply Store Reviews

Big Dot of Happiness

• Prices around $20 for most supplies
• 146 different themes for kids
• Next-day shipping
• Satisfaction guarantee
• 90-day return policy
• Options to personalize
• "A+" rating from the BBB

Big Dot of Happiness is a family-owned business that has taken off over the last 20 years. Priding itself on the uniqueness and quality of its products, Big Dot of Happiness promises their party supplies are 100% original. With a modern website design and a range of options for different parties, including birthdays, Big Dot of Happiness is a competitive option, especially if you're looking for full-themed party supplies.

Wide range of options, especially for kids

To make an apples-to-apples comparison across retailers in our evaluation, we looked at the range of offerings in both the adult party supplies category and the kids' birthday category to determine how competitive each company is as a one-stop shop. At Big Dot of Happiness, there are 42 different themes for adult birthdays ranging from the 18th birthday all the way up to the 100th. There are also options for "golden birthday" or generic birthdays. For kids' birthdays, there are 146 different themes. Some of these are specifically "Birthday" while others are themed for things kids love like "swim team" or "baseball" or more whimsical options like "unicorns."

Not premium, but kid-friendly

It may be important to note that many of the party supplies feel a bit "cartoonish" at Big Dot of Happiness. While this is great for kids' parties, the adult favors definitely don't have a "premium" feel. So, if you're looking for something more upscale, this company may not be for you. However, for full-themed kids' party supplies, this is a great option to get everything you need.

Most supplies are around $20

In order to compare prices at different retailers, we looked at three must-have birthday products at each store to see how they stacked up. These items are room decoration prices (like streamers), party favor bag prices, and themed party plates.

• At Big Dot of Happiness, string up banners range from $15.99 to $19.99 depending on the size of the banner or whether you want a paper-chain style or little flags strung across the wall, and many of these are themed for things like "Paris" rather than specifically "birthday" .
• For party favor bags (or boxes) you can get 12 units in a price range of $13.99 to $19, depending on size and whether you want a box shape or paper bag.
• For birthday plates, Big Dot of Happiness fell behind the pack. They don't offer a lot of options in the birthday section. The only plates specifically for birthdays are for a girl's 1st birthday. This option comes in a 64-piece bundle with napkins and utensils for $17.99. However, if you search outside of "birthday" themed plates, there is a larger variety under the themes, like Roaring 20s plates that could be used for a themed birthday party. These are also in 64-piece bundles priced at $17.99 each.

You can personalize

On the plus side, many of the offerings at Big Dot of Happiness can be personalized. If you want to make party supplies really stand out for that special someone, or have pieces you can keep for a scrapbook, you can choose to add a personal touch to your purchases at Big Dot of Happiness, though only on select items. If having supplies with your name (or the name of someone you love) is a key selling point, definitely check out Big Dot of Happiness.

Ships right away

One exciting benefit of shopping with Big Dot of Happiness is the shipping. Committed to providing a fast and convenient shopping experience, Big Dot of Happiness's shipping policy is: "Order Today, Ships Tomorrow". This policy applies to all products including personalized items. The company guarantees that all orders will be shipped in one business day and will be delivered on or before the promised delivery date, using the most efficient shipping method available. The company's mission is to provide customers with a hassle-free shopping experience, with their products shipped right to their front door.

100% satisfaction guarantee

Another bonus of Big Dot of Happiness is the commitment to customer satisfaction. The company offers a 100% satisfaction guarantee, which promises to provide personalized attention to each order. Additionally, the company ensures that all items will arrive in perfect condition. In case the customer needs to return an item because of an error made by Big Dot of Happiness, they can reach out to the customer service team - also known as the Happiness Heroes - and they will find a solution at no extra cost.

Limited returns within 90 days

If you're looking to make a return for reasons other than a company error, the return policy has a decent timeline of 90 days, but there are a few caveats. Big Dot of Happiness only accepts returns for unopened, unused, and non-personalized items. Additionally, the customer is responsible for the postage of return shipping, and Big Dot of Happiness is not responsible for any damage during the return transit.

Good BBB rating, but no buzz

So, how do customers feel about Big Dot of Happiness? According to the BBB, the company has an "A+" rating, and while the company does have 4 stars on Sitejabber, this is only for 1 total review. There are also no reviews on the BBB site. This is a little disappointing, as there's no way to gauge how customers feel about the products or about the company policies. For this reason, it may be smarter to go with another company that has a wider online presence.

Middle-ground option, but great for kids

While Big Dot of Happiness offers a wide range of party supplies with 146 different themes for kids' birthdays and 42 for adult birthdays, there are a few things that keep this company from our top 3. Options and prices are good, but none of the offerings have a truly "adult" or premium feel. We loved the fast shipping; however, their return policy has limitations and there is minimal buzz around the company online, making it difficult to gauge customer satisfaction. For these reasons, it couldn't make it to the top rankings in our evaluation. On the other hand, if you want options you can personalize or you need a complete range of supplies in the same theme for a kids' party, Big Dot of Happiness may still be worth looking through.