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Bookkeeper Review

Monday, July 7th

2025 Bookkeeping Service Reviews

Bookkeeper Review 4.5 Star Rating

Bookkeeper

4.5 Star Rating
  • Plans range from $399 to $879/month, covering businesses with annual revenue up to $1M (custom pricing available beyond that)
  • All tiers include dedicated bookkeeper and account manager support
  • Comprehensive monthly financial statements and reconciliations provided
  • Choice between cash or accrual accounting in higher tiers
  • Secure online portal with chat support for active clients
  • 37+ years of industry experience
  • Highly responsive customer service with quick turnaround times
  • Optional add-on services including tax preparation and payroll
  • Strong focus on personalized, hands-on support
  • 4.9-star average rating from clients

Bookkeeper positions itself as your dedicated small business partner, bringing over 37 years of experience to the table. While they're a relatively small operation with under 50 employees, that may be an advantage - you'll get a team that treats your business interests as their own, with reasonable pricing. In addition to bookkeeping, Bookkeeper offers services including accounting, payroll, and tax planning.

All plans include dedicated bookkeeping

Bookkeeper has three distinct service tiers, which you can find by navigating to their "Pricing” page, then clicking "Learn More” under the description of their bookkeeping services. All three tiers are billed monthly and include essential features like dedicated bookkeeping support (surprisingly not always a given), reconciliations, balance sheets, monthly financial statements, and a secure online portal. Here's what you can expect with those three plans:

  • Small Business ($399/month): Handles up to $500K in annual revenue, 100 monthly transactions, quarterly meetings, and cash-basis accounting
  • Small Business Plus ($659/month): Supports up to $750K revenue, 200 transactions, monthly meetings, choice of cash or accrual accounting, and processes 20 monthly invoices
  • Small Business Advanced ($879/month): Covers up to $1M revenue, 300 transactions, monthly meetings with optional weekly service, and handles 40 monthly invoices with class/location separation

If your business grows beyond $1M in revenue, custom plan and pricing options are available.

Tax and payroll cost extra

While Bookkeeper's core bookkeeping services are robust, tax returns, payroll, invoicing, tax planning, cleanup services, 1099 processing, and QuickBooks services all come at additional costs. Their Tax plan starts at $400/month, while Payroll starts at $135/month.

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Customer support has its ups and downs

When you're just getting started with Bookkeeper, you might notice their pre-sales support is a bit old-school: no live chat, just contact forms and discovery calls. However, if you reach out during business hours, you'll get a prompt response. We submitted an inquiry about book cleaning costs via their contact form after-hours, and had received a reply by early the next morning. Once you're actually a client, you'll get access to their chat support system, making it even easier to get help when you need it. (Their answer to our book cleaning question: they're "more than happy” to clean up your books in addition to maintaining them, but the cost is variable and should be discussed via call.)

Exceptional service makes them feel like part of your team

Bookkeeper stands head and shoulders above many bookkeeping service competitors with their consistently exceptional 4.9-star average across client reviews. While some corporate accounting firms leave you waiting days (or even weeks) for a callback, Bookkeeper's dedicated account managers are responsive and hands-on from day one. Former clients of larger, more impersonal services frequently note how Bookkeeper's team feels like an extension of their own business, handling everything from basic bookkeeping to complex multi-state payroll with expertise. This bespoke approach has earned them fierce loyalty, with many clients expanding beyond business services to trust Bookkeeper with their personal accounting needs as well.

Bookkeeper delivers top-tier personalized service that's worth the investment

While Bookkeeper's pricing ($399 to $879/month) isn't the lowest in the market, they excel where it matters most: delivering highly personalized service backed by remarkable expertise. Their consistently stellar reviews and long-term client relationships speak volumes about their ability to function as a true extension of your business team. If you're seeking a bookkeeping service that combines the efficiency of modern tools with the personal touch of a dedicated in-house accountant, Bookkeeper is an excellent choice, particularly for small businesses generating up to $1M in annual revenue who value responsive, hands-on support over rock-bottom pricing.

What is the Best Bookkeeping Service?

Are you a small business owner juggling countless tasks? Or perhaps you're a freelancer struggling to keep your finances organized? If tracking expenses, managing invoices, and preparing for tax season feels overwhelming, a professional bookkeeping service might be exactly what you need. These services can transform financial chaos into clear, organized records and giving you back precious time to focus on what matters most: growing your business.

Modern bookkeeping services come in various forms, each designed to meet different business needs and preferences. The traditional cash-based accounting approach tracks money as it physically moves in and out of your accounts, perfect for smaller businesses with straightforward transactions. Meanwhile, accrual-based bookkeeping records transactions when they're initiated rather than completed - ideal for businesses with complex revenue streams or longer payment cycles.

The Best Bookkeeping Services Compare Bookkeeping Services Compare Bookkeeping Service Reviews What are the best Bookkeeping Services Best Bookkeeping Service Reviews

Bookkeeping Service FAQ

The two terms are sometimes used interchangeably. Keep in mind that bookkeeping generally refers to the tracking and management of your financial data, while accounting analyzes and expands on the data bookkeeping to provide insights into your company's performance. Accounting is best done by a CPA (certified public accountant), so be sure to check the credentials of your service provider.
Cash accounting doesn't actually handle cash, but it only counts when you receive revenue and pay expenses. Accrual accounting on the other-hand takes into account expenses and revenue that have yet to process, giving you a much better picture of the overall financial health of your business. Because cash accounting is generally cheaper than accrual accounting, and not all companies will need the insights of accrual accounting, it can be a great choice for a freelancer or small businesses.
CFO stands for Chief Financial Officer, and if you're looking for some outside advice on growth, expense management, or anything in between, then it could be quite beneficial. However, CFO services can come at a decided premium (depending on who you choose), and many higher-quality platforms will offer CFO services as part of their top-tier packages.
This is going to depend on your budget, and the size of your business. Many accounting services are going to price their services based on your monthly expenses. In general, a business with under $50,000 dollars per month in monthly expenses will qualify for budget options anywhere from $200 to $399 per month depending on the service. Anything more than that, and it will probably qualify as a premium service. In short, keep in mind that your bookkeeping costs are largely going to depend on your expenses or annual gross revenue, which gives you a good heuristic for comparing prices across companies.
Don't worry if you're behind on your books: that's a common thing, and no one is going to bat an eye (and if they do, take your business somewhere else). In fact, many companies specialize in budget-friendly catch-up bookkeeping and can get you up-to-date with little to no hassle.
While some bookkeeping services include accounting, that isn't the case for all of them. Often, tax filing is billed as extra, or as part of a premium package. Keep that in mind as you browse your options.
Any business looking to catch up on their books, receive professional CFO guidance, or just free up some valuable time will benefit from an online bookkeeping service. Keep in mind that certain services specialize in different industries, so be sure to look for one that responds to your unique needs.
Not at all. Many bookkeeping services proudly incorporate low-stress software integrations into their services. Additionally, many services specialize in more tech-forward bookkeeping support. So whatever you're bringing to the table, you'll be sure to find a service that will meet you there.
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Continued from above...

The landscape has evolved dramatically with the rise of AI-powered solutions. These automated systems can categorize transactions, reconcile accounts, and even predict cash flow patterns with impressive accuracy. However, any bookkeeping service worth its salt won't be entirely hands-off - human oversight remains crucial for handling exceptions and ensuring accuracy. Responsible AI-powered services offer a hybrid approach, combining AI efficiency with professional review for the best of both worlds.

When it comes to service models, you'll find options ranging from self-service platforms (where you maintain control while using sophisticated tools) to fully dedicated bookkeepers who handle everything for you. Your choice often depends on your comfort level with financial matters, how much time you're willing to invest, and how much assistance you can afford.

Here are some considerations to keep in mind as you make your decision:

  • Integration capabilities. Does the service connect with all your current financial tools and software? How much manual data entry is required? What automation features are available? Choose a service that offers seamless integration with your existing financial ecosystem to minimize manual work.
  • Scalability. What volume of transactions can the service handle? How easily can you upgrade as your business grows? What additional features become available at higher tiers? Look for a service with flexible plans that can grow alongside your business needs.
  • Reporting features. What types of reports are included? How customizable are the reporting options? Can you easily access the specific insights you need? Select a service that provides clear, actionable reports that match your business intelligence needs.
  • Reputation and reviews. What do current clients say about the service? Are there verified reviews available? What is their track record for reliability and customer satisfaction? Look for services with strong testimonials and a proven history of delivering quality bookkeeping support.

Top Consumer Reviews has evaluated and ranked the best bookkeeping services available today. We've carefully assessed each option's features, pricing, and real-world performance to help you make an informed decision. We hope our reviews help you find the perfect bookkeeping solution for your business needs.

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