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Bookkeeper360 Review

Tuesday, June 17th

2025 Bookkeeping Service Reviews

Bookkeeper360 Review 2.5 Star Rating

Bookkeeper360

2.5 Star Rating
  • Starting at $599/month for basic bookkeeping, with tiered pricing based on monthly expenses ($20k to $100k+)
  • Dedicated accountant or accounting team assigned to your business
  • Choice of monthly or weekly accounting services
  • Supports both cash basis and accrual basis accounting
  • Comprehensive platform integration with QuickBooks, Xero, and Gusto
  • Custom Bookkeeper360 software included with all plans
  • Full-service CFO advisory available for strategic planning
  • Professional tax preparation services for both business and personal returns
  • Low-pressure, professional sales approach
  • Back-office support options including AR/AP and inventory management

You've got a business to run, and managing your finances shouldn't get in the way. To that end, Bookkeeper360 offers accounting, tax, and CFO services through their platform that integrates with QuickBooks, Xero, and Gusto. Let's examine how well this bookkeeping service delivers on those promises.

Bookkeeper360's pricing structure adapts to your business size

Bookkeeper360's pricing works on a sliding scale based on your monthly expenses, with checkpoints at $20,000, $35,000, $50,000, $65,000, $100,000, and beyond. When starting from $50,000 in monthly expenses, their current pricing tiers break down like this:

  • Basic Bookkeeping: Starts at $599 monthly, including a dedicated accountant, choice of monthly/weekly accounting, cash or accrual basis, and monthly financial reports
  • Bookkeeping + Tax: Their most popular option at $799 monthly, adds tax preparation (both business and personal) plus tax planning services
  • Fractional CFO: Beginning at $1,599 monthly, this plan provides a dedicated CFO and analyst, regular meetings, forecasting, and strategic planning

Not the best price for what you get

Each of the three base plans includes a dedicated accountant who also serves as your bookkeeper, handling reconciliations on your chosen schedule. That's great, but some of Bookkeeper360's rivals offer the same features for $200+ less per month.

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Additional services come with substantial price tags

Beyond the core packages, consider whether you'll need to budget for add-ons: payroll administration runs $200 monthly, sales tax management starts at $125 monthly, and back-office services like AR/AP and inventory management cost $150 monthly. For needs like book-to-tax reconciliation, app integrations, and prior month or multi-year bookkeeping projects, expect to pay $1,000+. Business tax services also start at $1,000 and individual returns at $350. So if you're running a business with $50,000 in monthly expenses, choosing the Bookkeeping + Tax plan at $799 monthly and adding both payroll administration ($200/month) and sales tax management ($125/month) would result in a total monthly cost of $1,124. That might be doable for you, but you can find better prices elsewhere.

A refreshingly low-pressure sales experience

Our interactions with Bookkeeper360's support team via their live chat were remarkably positive. Their representatives answered all our questions promptly and professionally, providing crystal-clear explanations without the usual sales pressure or misdirections. When we wrapped up our inquiries, there was no aggressive push to close - just the suggestion that we could reach out to a member of their team for a phone call if needed. In an industry where hard-selling tactics are the norm, this approach was a breath of fresh air.

Recent reviews suggest declining service quality

Unfortunately, you might not be able to expect the same prompt attention once you're a customer. We're disappointed to report that, based on customer feedback, Bookkeeper360's reputation has taken a nosedive since the last time we reviewed them. Generally speaking, the newer the customer review, the lower the associated rating is. The problems reported center around communication and reliability - one business owner had to follow up multiple times over several months just to get basic reconciliation done, only to face a stressful last-minute rush before their tax deadline.

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Billing practices and customer service raise serious red flags

The issues go beyond just slow response times. Customers also report concerning billing practices, like one who was quoted $2,000 for a QuickBooks to Xero migration but got charged $5,000 without consultation. Another client faced a $1,100 penalty when Bookkeeper360 failed to file their state sales tax return on time. Even worse, when clients try to get help, they're met with a bureaucratic maze - you could need to contact four different people just to get a simple answer. As one frustrated client put it, "It should not be my job to constantly follow-up to get answers about accounting or bookkeeping - I have a business to run".

They could recover, but not recommended for now

While you might be tempted by Bookkeeper360's slick platform and comprehensive service offerings, we can't recommend them right now. Sure, they've got an impressive suite of features, but we can't ignore steep prices - starting at $599 monthly for basic bookkeeping, with essential add-ons quickly pushing that north of $1,000 - for what's become an increasingly unreliable service. When clients report having to chase down basic reconciliations for months and getting hit with unexpected charges, it's clear that Bookkeeper360 isn't living up to its promises. Your business deserves better than playing administrative detective just to get the accounting services you're already paying a premium for.

What is the Best Bookkeeping Service?

Are you a small business owner juggling countless tasks? Or perhaps you're a freelancer struggling to keep your finances organized? If tracking expenses, managing invoices, and preparing for tax season feels overwhelming, a professional bookkeeping service might be exactly what you need. These services can transform financial chaos into clear, organized records and giving you back precious time to focus on what matters most: growing your business.

Modern bookkeeping services come in various forms, each designed to meet different business needs and preferences. The traditional cash-based accounting approach tracks money as it physically moves in and out of your accounts, perfect for smaller businesses with straightforward transactions. Meanwhile, accrual-based bookkeeping records transactions when they're initiated rather than completed - ideal for businesses with complex revenue streams or longer payment cycles.

The Best Bookkeeping Services Compare Bookkeeping Services Compare Bookkeeping Service Reviews What are the best Bookkeeping Services Best Bookkeeping Service Reviews

Bookkeeping Service FAQ

The two terms are sometimes used interchangeably. Keep in mind that bookkeeping generally refers to the tracking and management of your financial data, while accounting analyzes and expands on the data bookkeeping to provide insights into your company's performance. Accounting is best done by a CPA (certified public accountant), so be sure to check the credentials of your service provider.
Cash accounting doesn't actually handle cash, but it only counts when you receive revenue and pay expenses. Accrual accounting on the other-hand takes into account expenses and revenue that have yet to process, giving you a much better picture of the overall financial health of your business. Because cash accounting is generally cheaper than accrual accounting, and not all companies will need the insights of accrual accounting, it can be a great choice for a freelancer or small businesses.
CFO stands for Chief Financial Officer, and if you're looking for some outside advice on growth, expense management, or anything in between, then it could be quite beneficial. However, CFO services can come at a decided premium (depending on who you choose), and many higher-quality platforms will offer CFO services as part of their top-tier packages.
This is going to depend on your budget, and the size of your business. Many accounting services are going to price their services based on your monthly expenses. In general, a business with under $50,000 dollars per month in monthly expenses will qualify for budget options anywhere from $200 to $399 per month depending on the service. Anything more than that, and it will probably qualify as a premium service. In short, keep in mind that your bookkeeping costs are largely going to depend on your expenses or annual gross revenue, which gives you a good heuristic for comparing prices across companies.
Don't worry if you're behind on your books: that's a common thing, and no one is going to bat an eye (and if they do, take your business somewhere else). In fact, many companies specialize in budget-friendly catch-up bookkeeping and can get you up-to-date with little to no hassle.
While some bookkeeping services include accounting, that isn't the case for all of them. Often, tax filing is billed as extra, or as part of a premium package. Keep that in mind as you browse your options.
Any business looking to catch up on their books, receive professional CFO guidance, or just free up some valuable time will benefit from an online bookkeeping service. Keep in mind that certain services specialize in different industries, so be sure to look for one that responds to your unique needs.
Not at all. Many bookkeeping services proudly incorporate low-stress software integrations into their services. Additionally, many services specialize in more tech-forward bookkeeping support. So whatever you're bringing to the table, you'll be sure to find a service that will meet you there.
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Continued from above...

The landscape has evolved dramatically with the rise of AI-powered solutions. These automated systems can categorize transactions, reconcile accounts, and even predict cash flow patterns with impressive accuracy. However, any bookkeeping service worth its salt won't be entirely hands-off - human oversight remains crucial for handling exceptions and ensuring accuracy. Responsible AI-powered services offer a hybrid approach, combining AI efficiency with professional review for the best of both worlds.

When it comes to service models, you'll find options ranging from self-service platforms (where you maintain control while using sophisticated tools) to fully dedicated bookkeepers who handle everything for you. Your choice often depends on your comfort level with financial matters, how much time you're willing to invest, and how much assistance you can afford.

Here are some considerations to keep in mind as you make your decision:

  • Integration capabilities. Does the service connect with all your current financial tools and software? How much manual data entry is required? What automation features are available? Choose a service that offers seamless integration with your existing financial ecosystem to minimize manual work.
  • Scalability. What volume of transactions can the service handle? How easily can you upgrade as your business grows? What additional features become available at higher tiers? Look for a service with flexible plans that can grow alongside your business needs.
  • Reporting features. What types of reports are included? How customizable are the reporting options? Can you easily access the specific insights you need? Select a service that provides clear, actionable reports that match your business intelligence needs.
  • Reputation and reviews. What do current clients say about the service? Are there verified reviews available? What is their track record for reliability and customer satisfaction? Look for services with strong testimonials and a proven history of delivering quality bookkeeping support.

Top Consumer Reviews has evaluated and ranked the best bookkeeping services available today. We've carefully assessed each option's features, pricing, and real-world performance to help you make an informed decision. We hope our reviews help you find the perfect bookkeeping solution for your business needs.

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