The Dessy Group Review

Tuesday, February 7th

2023 Bridesmaid Dress Store Reviews

The Dessy Group

• 500+ dresses to choose from
• "A+" Better Business Bureau rating

The Dessy Group was founded in New York City in 1939. They specialize in social occasion dresses and wedding apparel distributed through stores in the US, Canada, Ireland, Australia, and the UK. The major brands found here include Dessy, After Six, Alfred Sung, and Jenny Packham. Other products from The Dessy Group include tuxedos, wedding vests, pocket squares, flower girl dresses, and accessories.

Long shipping times

There are over 540 bridesmaid dresses at The Dessy Group. They are organized by color. It's helpful to view the color you're wanting to buy and see it in all the different styles to select the one you like best. Most dresses are made-to-order and ship in 24 weeks. This is an extremely long wait time! This might be one of the biggest reasons that customers choose not to shop here. You can narrow down the dress options by "ready to ship" dresses that leave the warehouse in just 1-3 days. However, not all sizes are in stock, so you might not be able to get dresses for all your bridesmaids this way.

Pricing comparable with other retailers

The price range of bridesmaid dresses is $99 - $311. This is comparable to what you'll find at other bridesmaid dress retailers. Typically, shipping is about $8 without any discounts.

Made-to-order dresses are non-returnable

Since most of the dresses from The Dessy Group are made-to-order, it's unlikely that you'll be able to return your dress. They have a 30-day return policy, but it only applies to dresses that were in stock at the time of the order. They don't offer exchanges for any of their products and anything that was ordered with custom sizing is not eligible for a refund.

Swatch store

If you have a minor issue with your dress when it arrives or you want to make an alteration, we suggest checking out The Dessy Group's swatch store before initiating a return. They sell all their fabrics by the yard, plus zippers and trims. You could use this material to make alterations or corrections to your dress if you needed to. Before ordering your dress, you can order swatches of the fabric to make sure it's the right material and color you are hoping for. You can get up to 5 swatches free as long as you pay $7.95 for shipping.

Double check before ordering

Although The Dessy Group has an "A+" rating from the Better Business Bureau, customers are often dissatisfied with the results of their purchases here. They do say that customer service is excellent and it isn't difficult to work with them. However, people are upset with The Dessy Group's return policy and the time it takes to receive their orders. Those who do receive their bridesmaid dresses say they are beautiful and appear as depicted on the website.

Middle of the road

As long as you give yourself plenty of lead time and double check the measurements on the dresses you order, you'll likely have a fine experience with The Dessy Group. Still, with all things considered, they've earned a middle-of-the-road rating from us.