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Hayneedle Review

Friday, December 2nd

2022 Bunk Bed Store Reviews

Hayneedle Review 1.5 Star Rating


1.5 Star Rating
  • About 170 bunk beds and almost 90 loft beds to choose from
  • Prices range from $195 to $2,324
  • Free shipping
  • "A+" rated by the BBB
  • Over 20 years in business

Hayneedle is a company that seems to be good when you first look around their site, but their many poor reviews tell a different story. There were very few reviews where someone had something positive to say. Despite that, they do have a few positive things going for them.

Good online shopping platform

Hayneedle's website is nice and streamlined. There are pictures to show you both the bunk bed by itself as well as all done up in a decorated room. Below each thumbnail it shows how many finishes/colors the item comes in, which is a nice touch when you're glancing at a number of bunk beds at once. There are plenty of filters on the left hand side, including such options as customer reviews, items on sale, and ones that will ship quickly. Each option has customer reviews to help you as well. There is also a section that tells you a little about the company that manufactures the bunk bed. In addition, there is the typical financing available, but they also have a 5 or 10 year option to purchase added protection with a link that says what's covered in that, if you choose to buy it.

Look for extra savings

When you first visit the Hayneedle site, keep an eye out for pop-ups. We got an offer with a 10% discount if we signed up for their mailing list - that could save you a decent chunk of change on your bunk bed. At the time of this review there was an extra 10% off available with a seasonal code you could apply, so watch out for sales like that as well.

Least expensive: $195

Hayneedle's lowest priced item is the DHP Twin Loft Bed for $195. This is very similar to two other retailers' lowest priced items. It is a bare-bones, although very contemporary, loft bed. In the product overview it says that it is available in your choice of finish, but when you click on the drop-down menu the only option is "gray."

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Most expensive: $2,324

The highest priced bunk bed at Hayneedle is the Montana Woodworks Glacier Country Twin Over Futon Bed. It will cost you $2,324. This bed has a very log-cabin look to it and is part of a collection of similar furniture. There is a note in the delivery column that says they will bring it to your door, garage, or porch. That means you have to figure out how to get it into the room you want it in. A scheduled delivery and a signature is required for any of their "larger items." The manufacturer warranty is really nice on this particular bunk bed though - 20 years.

Reputation is a mixed bag

Hayneedle has a solid reputation with the Better Business Bureau. The BBB gives this retailer an "A+" rating, and there were only 20 complaints filed in the year leading up to this review. On the other hand, their track record with customers beyond the BBB listing is really disappointing. We found comment after comment describing poor item quality - to the point of being fraudulent, in some shoppers' opinions - and products that were missing hardware and other parts essential to assembly. Can you imagine getting a bunk bed that you couldn't even put together - and then the store refusing to issue a refund (or even send the missing parts)? When 81% of your customers give you the lowest possible one-star rating, it's not a good look.

Shipping and returns are confusing

There is free shipping through Hayneedle, which is a great perk, and each individual bunk bed will show when the expected arrival date is. The options we looked at showed FedEx Ground as the shipping provider. There was also a product guarantee as well as a statement that "you may return most new, unused, and resalable items in their original packaging within 30 days of the delivery date" . We aren't sure what all that means though. If you've set up the bed and it was too tall for the ceiling in the room, then you can't return it? This lack of clarity could be where a lot of those 81% one-star ratings come from.

Shop elsewhere

While Hayneedle looks promising at first glance, with a decent website and selection of bedroom furniture, that's where the good times stop. Seeing reviews from so many unhappy customers leads us to suggest that you shop elsewhere for your bunk or loft bed.

Where Can You Buy the Best Bunk Beds?

The first thing to consider is if you are wanting a bunk bed or a loft bed. A bunk bed has two beds - and sometimes even three or four - stacked in various configurations. On the other hand, loft beds offer great space-saving capabilities by having just the top bunk with usually a desk and even shelves under it.

There are quite a few ways that you can have your bunk bed. There is the classic twin-over-twin. But then you can also do a twin-over-full, which is really nice to stand on as the parent if you like to tuck them in at night. More novel options include two twin-over-twin beds linked together by a staircase or even a queen-over-queen if you have the floor space - and a need - for that. Full-over-full is also very common.

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Bunk Bed Store FAQ

A bunk bed is a piece of furniture that consists of two mattresses, one above the other. It usually takes up the same amount of floor space as a normal twin or full bed, but reaches higher to the ceiling. The two beds are often connected by a ladder that allows you to get from the bottom to the top.
The frame of a bunk bed is made of either wood or metal. There are different wood finishes that you can choose from to match the decor of the bedroom or you could choose a metal frame for a modern look. The mattresses on a bunk bed are like any other mattresses on a regular bed: from basic budget-friendly ones to styles made for maximum comfort to give you (or, more likely, your children!) a good night's rest.
If you have children sharing a bedroom and want to maximize your space, bunk beds are a fantastic option. Not only do kids love the idea of climbing up and down their bunk bed, but it's a great way to use all the available space you have for sleeping. Some beds even have a trundle bed underneath the lowest bunk, allowing for three people to sleep on one bunk bed. It doesn't get more convenient than that!
Surprisingly, bunk beds aren't much more expensive than standard twin or full-size beds. You can easily find a good-looking bunk bed for anywhere between $200 and $500. This includes beds with a trundle as well! Whether you're looking for a metal- or wood-frame bed, there are plenty of options online, so you're guaranteed to find a price you're happy with!
In the event that you assemble a bunk bed and choose to return it, you can usually do so if it's still in brand new condition. Ideally the only reason you'd need to return your bunk bed is if it were defective (missing pieces, scuffed wood, etc.). Every retailer has a slightly different return policy, so read it thoroughly before purchasing your bunk bed online.
Yes! As long as you have children who are old enough to safely sleep in their own bed without rolling off, they will be just fine in a bunk bed. Small guard rails surround the beds to make sure children are secure. The top and bottom bunks can handle a significant amount of weight, but parents climbing to the top of the bunk bed with their children to read or play might want to check the limits specified by the manufacturer.
The frame of a bunk bed doesn't necessarily have anything to do with the comfort of the bed itself. As long as you're comfortable on your mattress, you'll be comfortable in a bunk bed! If you need a mattress that is slightly softer or more firm, you could buy a new one in a standard size and it would fit just fine on the bunk bed. The only part to watch out for is the thickness of the mattress on the top bunk: you want to make sure you don't have a mattress taller than any guardrails your bed may have in place.
Since most bunk beds come in standard twin or full size, the biggest factor in choosing a bunk bed is how it looks. Decide if a metal frame or a wood frame is going to look best in the bedroom and go from there. Do you want a trundle to sleep a third person on the bunk bed? Do you want a bunk bed with a built-in desk on the side? Look through the different styles online and choose which one you like the look of best!
Compare the Best Reviews

Continued from above...

This comes in handy with those sleepers that need extra room to move around in the night. If for any reason you decide the kids won't always be sharing a room, look for ones that allow you to separate the bunk into two freestanding beds. There are also different ways the ladders are attached - or often even the option to have stairs. Some come with extra storage options as well, including drawers, shelves, or an actual dresser attached.

As you are shopping, pay special attention to the specifications provided. The best retailers will provide you with more information than you think you need- until you realize you do need to know that after all. Such information should include the dimensions of the bunk or loft bed. You want to make sure that the child on the top isn't going to hit their head on the ceiling every time they sit up in bed because there isn't enough clearance.

You will also want to look for safety information. The top bunk isn't recommended for children under 6 years old and there are usually weight limits for the separate bunks that you might want to keep in mind.

With so many different bunk beds and loft beds to choose from, and almost as many retailers who'd love to sell you one, it can get overwhelming fast. How can you tell which store should earn your business? Keep these criteria in mind as you shop:

  • Selection. How many bunk beds does the retailer have in stock? Do they come in a wide range of styles, colors, and sizes?
  • Value. Is the bed a good investment for what you'll pay? Will it last a long time? Does the company offer any promotions like free shipping or setup with your delivery?
  • Shipping and Returns. What are the policies for the retailer? Do they offer free shipping or a flat rate delivery fee? Is there an option to have the bed delivered to the exact room it will be used in? Can you have them assemble it? Are you able to return the furniture if you find it doesn't work?
  • Reputation. What do other shoppers say about the retailer? Can you also consider what they've said about individual bunk beds in the inventory (by leaving reviews and other comments)?

To help you find the best bunk bed for your child's room, TopConsumerReviews.com has evaluated and ranked the most popular retailers today. We're confident this information will make it easy and even fun to get the right bed for sweet dreams!

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