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NorthOne Review

Monday, December 2nd

2024 Business Bank Account Reviews

NorthOne Review 3 Star Rating

NorthOne

3 Star Rating
  • Two business checking plans (one with no monthly fee)
  • Seamless integrations with numerous platforms, like ADP, Gusto, Paylocity, QuickBooks, and Shopify
  • Built-in accounting and bookkeeping tools
  • Unlimited number of "envelopes” for cash flow management
  • "A+” rated and accredited by the BBB

North One is one of several fintech options on our list of business banking providers. The company is backed by The Bancorp Bank and is designed to give you a "connected bank account” - integrating budgeting, sales, and payments so that you have everything at your fingertips.

Broad array of integrations on offer

Integrations are no problem at all with a North One business bank account. This company lets you do it all from A(bacus) to Z(oho Books). You'll find all of the available integrations on the North One website, if you want to check for a service you're already using (or planning to).

Robust built-in tools

But, if you're not already using a particular bookkeeping or accounting software, North One has some impressive built-in tools. You can see a detailed history of every transaction (like who approved an expense and any notes attached), attach invoices or bills to any transaction to create a paper trail, and so on.

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Unlimited number of sub-accounts

And, one of the features North One offers that's a must-have on our list is the ability to divide funds into "envelopes”. You can create separate places to store funds for payroll, expenses, taxes, or any other category you like - and North One doesn't place a limit on how many envelopes you create. That feature was designed to let you follow Mike Michalowicz's "Profit First” method of accounting, and there are even instructions on North One for how to set a portion of each sale as profit, taxes, owner's compensation, and operating expenses.

A bit nickel-and-dime like big banks

However, North One can feel a little like "all of the fees of the big banks with none of the in-person benefits”. It doesn't quite measure up to its online-only rivals when you look at what you get and how much you'll have to pay for it:

  • North One Standard: this is your basic business checking account, with no monthly fees. You get up to 2 free ATM withdrawals per month and 1 free cash deposit per month. You'll pay $1 for every physical check you send out via bill pay, and $20 on every domestic wire you send. And, when you need to make same-day ACH payments, you'll pay a 1.5% fee.
  • North One Plus: you'll pay $20/month for this tier (and there's no way we could see to get that fee waived with a particular balance or relationship with the service). The benefits for that monthly fee include $0 on same-day ACH payments/physical checks/receiving domestic wires, up to 6 free ATM withdrawals per month, up to 3 free cash deposits per month, and priority customer support.

That's it. If you're looking for any kind of business savings account or interest-bearing options, you won't find it with North One.

Support is disappointingly limited

We're also not thrilled with the way North One does support: if you need to speak to a live agent, you'll have to go into your dashboard, click on Support, and then schedule a call. Here's what the bot told us in the chat: "We do not have an inbound phone line or a number for third parties to reach us at.” Does that sound like how you'd want to get support if you can't get into your account or you suspect something fraudulent has happened?! But hey, if you're paying $20/month, at least you'll get "priority” responses via chat and email, right? But, by the way, although North One offers "customer support on your terms”...it's only available Monday-Friday, 9A-6P. Because no businesses do any banking on the weekends...

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Reputation on the upswing

We're happy to report that North One has improved its standing with the Better Business Bureau since our last review, going from a mid-tier "B” to a perfect "A+” and accreditation, and just 7 complaints filed with the BBB in the last year. That's impressive. Those improvements are also reflected in NorthOne's reputation on Trustpilot: although those reviews are still at about a 60/40 split between 5-star and 1-star ratings, the more recent ratings are almost all 5-stars (which is reflected in Trustpilot's 4.4-star average: they give the company credit for improving its reputation, weighing the older, lower reviews less).

Not the best or the worst business banking out there

Do you get the impression that North One leaves us feeling a little "meh” about its business banking options? At first, it's got some attractive features, especially with all of the integrations on offer. And, if you're looking for fee-free business checking, this fintech checks that box. However, there are some big limitations when using North One for your business, not the least of which is only being able to get customer support during weekday business hours. We're glad that there are still some company owners who have had a good experience here, but we'd recommend checking out North One's more well-rounded rivals before opening an account.

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Where Should You Open a Business Bank Account?

Running a business means keeping your finances in order, and the right bank can help you do just that. But with so many options available, it can be tough to know where to start. When you're ready to open a business bank account, you'll want to consider a few key factors to make sure you're choosing the right one for your needs.

First, think about your business' cash flow. You need easy access to your money so you can cover expenses, pay employees, and handle daily operations without a hitch. A bank with fast and hassle-free deposits and withdrawals is essential. If you ever find yourself struggling to pay vendors or make payroll because of banking delays, it could harm your business in the long run. Picking a bank that works smoothly with your financial schedule is crucial.

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Business Bank Account FAQ

A business bank account has more features than a typical personal banking account. For example, business accounts might have overdraft protection. They also might have fewer fees and interest-bearing options to help your money grow while stored in the account. A growing number of business checking accounts have integrations with popular eCommerce, payment, and accounting systems.
That depends on the bank. Larger banks with greater longevity typically have minimum daily balance requirements. Smaller banks that are trying to gain a foothold in the banking industry will entice new customers by offering a zero minimum balance requirement. While you'll never be able to completely avoid minimum daily balance requirements at all banks, the trend with newer banks is towards eliminating them in favor of the banking customer.
You can usually find an interactive, searchable map of ATMs near you on each bank's website. Most banks have an association with networks of ATM providers. MoneyPass®, AllPoint, and Green Dot Network® are examples of such networks. By pooling ATM resources in those networks, banks avoid having to build and operate their own ATMs, thus saving themselves and their customers on fees they would otherwise have to charge and pay, respectively. Some banks cover fees even for non-network ATMs.
There are banks that require up to $1,000 as an initial deposit to open a bank account. There are other banks that have lower initial deposit amounts. There are a few that offer a zero initial deposit to open an account and no monthly fees. Yet others offer zero initial deposit but charge a monthly maintenance or subscription fee.
Software and services like QuickBooks, Shopify, PayPal, Stripe, Square, Venmo, and others have proliferated since the beginning of eCommerce in the late 1990s and early 2000s. In the past 10 years, banks have increased their support for third-party financial software. Today it is more likely than not that you can connect your bank account to QuickBooks to import and reconcile bank statements and to direct funds from PayPal, Venmo, and Stripe directly to your checking or savings account. Newer and more innovative banks are beginning to provide integration with cryptocurrencies and the blockchain.
If your bank does not provide the ability to add users to your account, you're stuck sending a copy of your bank statement to your accountant. Or you can share your login credentials with your accountant, which is not recommended. Another option that some banks provide is adding team members. Unfortunately, most of the time those team members have the same ability to move funds that you do, so you're advised to keep a sharp eye on your balances. A few banks have introduced features that allow you to restrict users to specific roles and abilities, or to limit how much money they can handle.
A debit card looks like a credit card and is used similarly to a credit card at a point of sale terminal at a store or via an online eCommerce checkout form. But instead of borrowing money, it allows you to spend money directly from your business bank account. It's important to be careful with a debit card because you don't want to withdraw more money than you have in the account. You also don't want to use a debit card to spend money faster than you bring money in.
ACH stands for Automated Clearing House. Banks belong to networks of money transfer computer systems built for the purpose of coordinating electronic payments and automating money transfers. Typically the money going through the ACH system is handled in batches, which is why it can take between 1-7 days for money to arrive in the destination account. Whenever you transfer money from your bank account to another vendor (say, your accountant or a supplier), you're sending it through the Automated Clearing House system.
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Continued from above...

Next, be mindful of the fees associated with business accounts. Banks often charge for everything from ATM use to wire transfers, and these fees can add up quickly. Some banks may also charge monthly maintenance fees or penalties if your account balance dips below a certain threshold. Before opening an account, take a close look at these costs and decide if they're worth it for your business. The goal is to avoid paying for services you don't need, while making sure the services you do need are affordable.

Another important factor is how the bank integrates with your business' accounting systems. Does the bank support connections with your accounting software or allow your accountant to access the account? This can save time and simplify your financial management. Some banks also let you set up permissions for other team members, so they can help manage payments or reconcile transactions. These tools can make day-to-day operations much easier and more efficient.

Got all that? Good. Now you're ready to take a look at some of today's most popular options for business banking, not just big-name financial institutions with both brick-and-mortar and digital services, but also online-only fintech platforms that often have the bells-and-whistles missing from "brand-name” financial institutions. Here's a helpful checklist to help you to compare and decide:

  • In-person vs. online. Do you need the reassurance of having a physical branch nearby to do your business banking? Or are you comfortable with going fully digital? There are pros and cons to both. You may need a business bank with a brick-and-mortar option if you're going to make lots of cash deposits every month.
  • Features. What are the absolute must-haves for your business banking? For some, that's the ability to have sub-accounts for easy cash flow management. For others, it's having access to a wide network of ATMS. And don't forget about integration with any software you might already be using (like QuickBooks). It's okay if you don't have that worked out yet, but keep in mind that big banks tend to offer fewer features focused on small businesses.
  • Fees and limits. Be very aware of what your business banking will cost, both from month-to-month and for the types of transactions you'll be making most often. Pay attention to minimum deposit/balance requirements, limits on wire transfers (inbound/outbound), transaction limits, and so on.
  • Reputation. See what the Better Business Bureau has to say about the bank, but also what business owners like you have reported. Has the banking experience made life easier to run their company or has it been a hassle?

The experts at Top Consumer Reviews have researched and ranked many of the most popular options for business banking today. This information can help you keep some of the most important factors in mind, so that you can choose an institution that helps you manage your finances effectively and supports your company's success.

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