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Novo Review

Monday, December 2nd

2024 Business Bank Account Reviews

Novo Review 3.5 Star Rating

Novo

3.5 Star Rating
  • Free business checking account with up to 20 "Reserves” for cash flow management
  • No monthly fees or minimum balance requirements
  • No overdraft fees
  • Reimbursement of ATM fees of up to $7/month
  • Easy integrations with Stripe, Wise, Square, PayPal, Gusto, QuickBooks, and 50 other tools
  • Used by over 250,000 small businesses
  • Fintech backed by Middlesex Federal Savings
  • "A-” rated by the BBB

Novo is designed to make banking easier for small businesses. As a fintech backed by Middlesex Federal Savings, Novo connects you with easy-to-understand business checking and debit cards, minus all of the annoying downsides you'll find with bigger banks (like monthly fees and minimum balance requirements). Over 250,000 companies have already benefited from what Novo has to offer.

Nothing complicated

Using Novo is blissfully simple. You don't have to worry about having a minimum balance, encountering overdraft fees, or having to go in to fill out paperwork. You just create your business checking account, fund it with the amount you choose, and you're off.

Create up to 20 sub-accounts

One feature that we consider a must-have for business banking is the ability to have multiple accounts for cash flow management. Novo offers that through what they call "Reserves”: you can identify up to 20 different "envelopes”, if you will, to set aside funds for taxes, future expenses, owner draw, or any other categories that you need for your business. But, unlike some competitors, these are not actually separate accounts; they'll be considered part of your Novo checking account's total balance.

Best Business Bank Accounts

More than 50 integrations offered

As you'd expect from a digital business banking platform, Novo offers hassle-free integrations with over 50 tools you may already be using. Those include Wise, Square, PayPal, Gusto, and QuickBooks. And, if you're a Stripe user, you can opt into Novo Boost for faster payments (although they're capped at $5,000 in outstanding credits).

Create invoices through your account

And, even if you're using a different invoicing system, you can use Novo to create as many customizable, no-cost invoices as you wish, right through your bank account. That's a nice perk for brand-new business owners who might not have gotten around to setting up a third-party platform for accounting or business management yet, too. (Just don't get excited about Novo giving you options for payroll, though; that link at the bottom of the site gave us a 404 error.)

Solid reputation

Novo is generally well-liked by small business owners, and this fintech has an "A-” rating from the Better Business Bureau (with a slight downgrading from the BBB for a previous issue with Novo not making it clear that they're not the actual bank behind the product; they've fixed that and display that very obviously throughout the website now). Sentiment is positive overall; you'll see plenty of five-star reviews on Google and via Trustpilot that say the business banking tools offered by Novo are perfect for mostly-virtual companies who don't need any in-person transactions.

Best Business Bank Accounts

A few downsides

However, there are some complaints found there too. More than one person said they wished Novo offered any kind of interest-bearing business bank accounts (and many of Novo's internet-only rivals do). Several complaints referenced slow payment turnaround times (in both directions), as well as having difficulties getting timely help from Novo's customer support reps. That included one business owner who had trouble invoicing a client that had paid several previous times with no issues - and after a month of back-and-forth with Novo, there was still no answer or solution (she finally transferred her business banking elsewhere).

Above average, with room to grow

If your business banking needs are fairly simple, and you're not worried about earning interest on your balances, Novo isn't a bad option. We really like a lot of its features (like "reserves”) and can appreciate how its fee-free structure would help keep money in owners' pockets. Plus, if you're brand new as a company and want a platform that can expand as you do (with integrations as you need them), Novo fits the bill. But, some of those customer issues keep this fintech from earning one of our higher ratings.

The 10 Best Business Bank Accounts

Where Should You Open a Business Bank Account?

Running a business means keeping your finances in order, and the right bank can help you do just that. But with so many options available, it can be tough to know where to start. When you're ready to open a business bank account, you'll want to consider a few key factors to make sure you're choosing the right one for your needs.

First, think about your business' cash flow. You need easy access to your money so you can cover expenses, pay employees, and handle daily operations without a hitch. A bank with fast and hassle-free deposits and withdrawals is essential. If you ever find yourself struggling to pay vendors or make payroll because of banking delays, it could harm your business in the long run. Picking a bank that works smoothly with your financial schedule is crucial.

The Best Business Bank Accounts Compare Business Bank Accounts Compare Business Bank Account Reviews What are the best Business Bank Accounts Best Business Bank Account Reviews

Business Bank Account FAQ

A business bank account has more features than a typical personal banking account. For example, business accounts might have overdraft protection. They also might have fewer fees and interest-bearing options to help your money grow while stored in the account. A growing number of business checking accounts have integrations with popular eCommerce, payment, and accounting systems.
That depends on the bank. Larger banks with greater longevity typically have minimum daily balance requirements. Smaller banks that are trying to gain a foothold in the banking industry will entice new customers by offering a zero minimum balance requirement. While you'll never be able to completely avoid minimum daily balance requirements at all banks, the trend with newer banks is towards eliminating them in favor of the banking customer.
You can usually find an interactive, searchable map of ATMs near you on each bank's website. Most banks have an association with networks of ATM providers. MoneyPass®, AllPoint, and Green Dot Network® are examples of such networks. By pooling ATM resources in those networks, banks avoid having to build and operate their own ATMs, thus saving themselves and their customers on fees they would otherwise have to charge and pay, respectively. Some banks cover fees even for non-network ATMs.
There are banks that require up to $1,000 as an initial deposit to open a bank account. There are other banks that have lower initial deposit amounts. There are a few that offer a zero initial deposit to open an account and no monthly fees. Yet others offer zero initial deposit but charge a monthly maintenance or subscription fee.
Software and services like QuickBooks, Shopify, PayPal, Stripe, Square, Venmo, and others have proliferated since the beginning of eCommerce in the late 1990s and early 2000s. In the past 10 years, banks have increased their support for third-party financial software. Today it is more likely than not that you can connect your bank account to QuickBooks to import and reconcile bank statements and to direct funds from PayPal, Venmo, and Stripe directly to your checking or savings account. Newer and more innovative banks are beginning to provide integration with cryptocurrencies and the blockchain.
If your bank does not provide the ability to add users to your account, you're stuck sending a copy of your bank statement to your accountant. Or you can share your login credentials with your accountant, which is not recommended. Another option that some banks provide is adding team members. Unfortunately, most of the time those team members have the same ability to move funds that you do, so you're advised to keep a sharp eye on your balances. A few banks have introduced features that allow you to restrict users to specific roles and abilities, or to limit how much money they can handle.
A debit card looks like a credit card and is used similarly to a credit card at a point of sale terminal at a store or via an online eCommerce checkout form. But instead of borrowing money, it allows you to spend money directly from your business bank account. It's important to be careful with a debit card because you don't want to withdraw more money than you have in the account. You also don't want to use a debit card to spend money faster than you bring money in.
ACH stands for Automated Clearing House. Banks belong to networks of money transfer computer systems built for the purpose of coordinating electronic payments and automating money transfers. Typically the money going through the ACH system is handled in batches, which is why it can take between 1-7 days for money to arrive in the destination account. Whenever you transfer money from your bank account to another vendor (say, your accountant or a supplier), you're sending it through the Automated Clearing House system.
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Continued from above...

Next, be mindful of the fees associated with business accounts. Banks often charge for everything from ATM use to wire transfers, and these fees can add up quickly. Some banks may also charge monthly maintenance fees or penalties if your account balance dips below a certain threshold. Before opening an account, take a close look at these costs and decide if they're worth it for your business. The goal is to avoid paying for services you don't need, while making sure the services you do need are affordable.

Another important factor is how the bank integrates with your business' accounting systems. Does the bank support connections with your accounting software or allow your accountant to access the account? This can save time and simplify your financial management. Some banks also let you set up permissions for other team members, so they can help manage payments or reconcile transactions. These tools can make day-to-day operations much easier and more efficient.

Got all that? Good. Now you're ready to take a look at some of today's most popular options for business banking, not just big-name financial institutions with both brick-and-mortar and digital services, but also online-only fintech platforms that often have the bells-and-whistles missing from "brand-name” financial institutions. Here's a helpful checklist to help you to compare and decide:

  • In-person vs. online. Do you need the reassurance of having a physical branch nearby to do your business banking? Or are you comfortable with going fully digital? There are pros and cons to both. You may need a business bank with a brick-and-mortar option if you're going to make lots of cash deposits every month.
  • Features. What are the absolute must-haves for your business banking? For some, that's the ability to have sub-accounts for easy cash flow management. For others, it's having access to a wide network of ATMS. And don't forget about integration with any software you might already be using (like QuickBooks). It's okay if you don't have that worked out yet, but keep in mind that big banks tend to offer fewer features focused on small businesses.
  • Fees and limits. Be very aware of what your business banking will cost, both from month-to-month and for the types of transactions you'll be making most often. Pay attention to minimum deposit/balance requirements, limits on wire transfers (inbound/outbound), transaction limits, and so on.
  • Reputation. See what the Better Business Bureau has to say about the bank, but also what business owners like you have reported. Has the banking experience made life easier to run their company or has it been a hassle?

The experts at Top Consumer Reviews have researched and ranked many of the most popular options for business banking today. This information can help you keep some of the most important factors in mind, so that you can choose an institution that helps you manage your finances effectively and supports your company's success.

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