Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

Relay Review

Monday, December 2nd

2024 Business Bank Account Reviews

Top Consumer Reviews Best-In-Class Blue Ribbon Award Relay Review 5 Star Rating

Relay

5 Star Rating
  • No account fees, overdraft fees, or minimum balances
  • Can have up to 20 checking accounts and 2 savings accounts
  • Can send payments via ACH next day (no fee), domestic/international wire ($5/$10 fee), or paper check (no fee)
  • Upgrade to $30/month tier for extra perks
  • Direct integrations with platforms like Xero and QuickBooks
  • Official relationship with Profit First Professionals
  • Role-based user permissions
  • 24/7 support
  • Over 1,500 5-star reviews
  • In business since 2018
Top Consumer Reviews Best-In-Class Blue Ribbon Award

Ready to be "on the money” with all of your business banking? Relay can help you get there. As a fintech backed by Thread Bank, this service is the ultimate in no-fee finances: you'll never pay an account fee or overdraft fee, and there are no minimum balances required. But wait, there's more!

Perfect for Profit First fans

If you're a big fan of Mike Michalowicz and his "Profit First” methodology, you're going to love Relay. Not only is this business banking option the official platform for Profit First Professionals, it's also set up so that you can use that method for easy-peasy auto-transfers and allocations on autopilot. And, during our most recent visit to the Relay site, there was a banner at the top advertising a webinar with the author himself, on the topic of navigating cash flow chaos.

Up to 20 sub-accounts and 2 interest-bearing savings accounts

Of course, even if you have no idea what "Profit First” is, Relay is an excellent choice for business banking. They knock it out of the park with the features on our must-have list, like allowing for up to 20 separate checking accounts (all connected to one another for easy transfers) and 2 savings accounts that pay 1%-3% APY (based on your balance amount). In our business, it's critical to have multiple "buckets” for cash flow management, and Relay checks that box - and we appreciate being able to earn a little extra when we put money aside for savings.

Several well-known integrations

You've also got direct integrations with many services you might already be using. That includes bookkeeping platforms Xero and QuickBooks, payroll app Gusto, and money management apps Plaid and Yodlee (both of which can then connect with platforms like Venmo, Wave, Expensify, and Freshbooks).

Best Business Bank Accounts

Add users as needed

It's also super easy to set up Relay for multiple users. Whether you've got a co-owner or an accountant who needs to access your business banking account, you can set up role-based permissions so that any users you specify can take care of bookkeeping tasks, manage your Relay debit card(s), help with bill payments, and so on.

No- and low-fee payment options

When it's time to send a payment, Relay gives you plenty of choices. Next-day ACH payments and paper checks can be used with no fees; the only payment format that incurs a fee are wires, with $5 per transaction on domestic and $10 per transaction on international.

Round-the-clock customer service

Finally, Relay offers 24/7 support - which you would think is the default for business banking, but many rivals only provide assistance during traditional business hours. That is actually the case for Relay too, but only when it comes to phone support; you can reach out via live chat on the site anytime.

Best Business Bank Accounts

Upgraded tier with a few extra perks

All that being said, there is an option to pay $30/month for Relay Pro. Most business owners won't need the upgrade, but it does get you faster (same-day) ACH and no-cost outgoing wires. You can also auto-import bills from Xero or QuickBooks, consolidate multiple payments to a vendor into one transaction, create approval rules for bill payments, and a few other more advanced features. But, for the average company, Relay's 100% free business banking is more than enough.

Well-loved by business owners

At the time of this evaluation, Relay's rating with the Better Business Bureau was on hold: the BBB gave Relay a "Not Rated” status while looking into some previously-closed complaints. Fortunately, though, this business banking platform has an excellent track record elsewhere, including more than 1,500 5-star reviews on Trustpilot alone. Clients there say that Relay does everything that their small business needs, praising the ability to have multiple savings and checking accounts, bi-weekly Zoom calls to get a better understanding of the banking features, and fantastic (and accessible) customer service. We were especially impressed by comments from business owners who have used Relay for years and love it - and those from people who own multiple companies and trust Relay with all of their business banking.

#1 pick for business banking

Relay is the ideal solution for most business banking needs. What's not to love about having multiple accounts with no fees, earning interest on savings, round-the-clock customer support, and having a connection with the "Profit First” community? Relay is the first place we would turn for business bank accounts, and it earns our most enthusiastic recommendation.

The 10 Best Business Bank Accounts

Where Should You Open a Business Bank Account?

Running a business means keeping your finances in order, and the right bank can help you do just that. But with so many options available, it can be tough to know where to start. When you're ready to open a business bank account, you'll want to consider a few key factors to make sure you're choosing the right one for your needs.

First, think about your business' cash flow. You need easy access to your money so you can cover expenses, pay employees, and handle daily operations without a hitch. A bank with fast and hassle-free deposits and withdrawals is essential. If you ever find yourself struggling to pay vendors or make payroll because of banking delays, it could harm your business in the long run. Picking a bank that works smoothly with your financial schedule is crucial.

The Best Business Bank Accounts Compare Business Bank Accounts Compare Business Bank Account Reviews What are the best Business Bank Accounts Best Business Bank Account Reviews

Business Bank Account FAQ

A business bank account has more features than a typical personal banking account. For example, business accounts might have overdraft protection. They also might have fewer fees and interest-bearing options to help your money grow while stored in the account. A growing number of business checking accounts have integrations with popular eCommerce, payment, and accounting systems.
That depends on the bank. Larger banks with greater longevity typically have minimum daily balance requirements. Smaller banks that are trying to gain a foothold in the banking industry will entice new customers by offering a zero minimum balance requirement. While you'll never be able to completely avoid minimum daily balance requirements at all banks, the trend with newer banks is towards eliminating them in favor of the banking customer.
You can usually find an interactive, searchable map of ATMs near you on each bank's website. Most banks have an association with networks of ATM providers. MoneyPass®, AllPoint, and Green Dot Network® are examples of such networks. By pooling ATM resources in those networks, banks avoid having to build and operate their own ATMs, thus saving themselves and their customers on fees they would otherwise have to charge and pay, respectively. Some banks cover fees even for non-network ATMs.
There are banks that require up to $1,000 as an initial deposit to open a bank account. There are other banks that have lower initial deposit amounts. There are a few that offer a zero initial deposit to open an account and no monthly fees. Yet others offer zero initial deposit but charge a monthly maintenance or subscription fee.
Software and services like QuickBooks, Shopify, PayPal, Stripe, Square, Venmo, and others have proliferated since the beginning of eCommerce in the late 1990s and early 2000s. In the past 10 years, banks have increased their support for third-party financial software. Today it is more likely than not that you can connect your bank account to QuickBooks to import and reconcile bank statements and to direct funds from PayPal, Venmo, and Stripe directly to your checking or savings account. Newer and more innovative banks are beginning to provide integration with cryptocurrencies and the blockchain.
If your bank does not provide the ability to add users to your account, you're stuck sending a copy of your bank statement to your accountant. Or you can share your login credentials with your accountant, which is not recommended. Another option that some banks provide is adding team members. Unfortunately, most of the time those team members have the same ability to move funds that you do, so you're advised to keep a sharp eye on your balances. A few banks have introduced features that allow you to restrict users to specific roles and abilities, or to limit how much money they can handle.
A debit card looks like a credit card and is used similarly to a credit card at a point of sale terminal at a store or via an online eCommerce checkout form. But instead of borrowing money, it allows you to spend money directly from your business bank account. It's important to be careful with a debit card because you don't want to withdraw more money than you have in the account. You also don't want to use a debit card to spend money faster than you bring money in.
ACH stands for Automated Clearing House. Banks belong to networks of money transfer computer systems built for the purpose of coordinating electronic payments and automating money transfers. Typically the money going through the ACH system is handled in batches, which is why it can take between 1-7 days for money to arrive in the destination account. Whenever you transfer money from your bank account to another vendor (say, your accountant or a supplier), you're sending it through the Automated Clearing House system.
Compare the Best Reviews

Continued from above...

Next, be mindful of the fees associated with business accounts. Banks often charge for everything from ATM use to wire transfers, and these fees can add up quickly. Some banks may also charge monthly maintenance fees or penalties if your account balance dips below a certain threshold. Before opening an account, take a close look at these costs and decide if they're worth it for your business. The goal is to avoid paying for services you don't need, while making sure the services you do need are affordable.

Another important factor is how the bank integrates with your business' accounting systems. Does the bank support connections with your accounting software or allow your accountant to access the account? This can save time and simplify your financial management. Some banks also let you set up permissions for other team members, so they can help manage payments or reconcile transactions. These tools can make day-to-day operations much easier and more efficient.

Got all that? Good. Now you're ready to take a look at some of today's most popular options for business banking, not just big-name financial institutions with both brick-and-mortar and digital services, but also online-only fintech platforms that often have the bells-and-whistles missing from "brand-name” financial institutions. Here's a helpful checklist to help you to compare and decide:

  • In-person vs. online. Do you need the reassurance of having a physical branch nearby to do your business banking? Or are you comfortable with going fully digital? There are pros and cons to both. You may need a business bank with a brick-and-mortar option if you're going to make lots of cash deposits every month.
  • Features. What are the absolute must-haves for your business banking? For some, that's the ability to have sub-accounts for easy cash flow management. For others, it's having access to a wide network of ATMS. And don't forget about integration with any software you might already be using (like QuickBooks). It's okay if you don't have that worked out yet, but keep in mind that big banks tend to offer fewer features focused on small businesses.
  • Fees and limits. Be very aware of what your business banking will cost, both from month-to-month and for the types of transactions you'll be making most often. Pay attention to minimum deposit/balance requirements, limits on wire transfers (inbound/outbound), transaction limits, and so on.
  • Reputation. See what the Better Business Bureau has to say about the bank, but also what business owners like you have reported. Has the banking experience made life easier to run their company or has it been a hassle?

The experts at Top Consumer Reviews have researched and ranked many of the most popular options for business banking today. This information can help you keep some of the most important factors in mind, so that you can choose an institution that helps you manage your finances effectively and supports your company's success.

The Best Reviews of Business Bank Accounts