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US Bank Review

Monday, December 2nd

2024 Business Bank Account Reviews

US Bank Review 2.5 Star Rating

US Bank

2.5 Star Rating
  • 4 types of business checking accounts
  • 2 types of business savings accounts
  • Business money market accounts and CDs also available
  • Can connect you with merchant services and payroll services
  • Accredited by the BBB

With about 19 million customers, US Bank is one of the largest financial institutions in the nation, offering a full portfolio of services for individuals, small companies, and large corporations. Even if you don't have one of their 2,200 branch locations near you, you can easily access all of your business banking needs online.

Not just checking and savings accounts

Whatever your business banking needs are, there's probably an option at US Bank. While some of its rivals limit their offerings to basic checking and savings, this financial institution gives you access to money market accounts and CDs designed for businesses as well. Here's a look at what you can choose from at US Bank:

  • Business checking
    • Silver: designed for new/small businesses with basic needs. $0 monthly fee, 125 free transactions per statement cycle ($0.50 fee for each additional transaction)
    • Gold: US Bank's mid-tier plan has a $20 monthly fee unless you meet the criteria to waive it (with a payment solutions merchant account or hitting $10,000 to $50,000 in checking/deposit balances). 350 free transactions per statement cycle ($0.45 fee for each additional)
    • Platinum: $30 monthly fee (unless you meet the waiver criteria like a payment solutions merchant account, or $25,000 to $75,000 in checking/deposits balances)
    • Premium: $30 monthly fee, 24/7 live support, designed for businesses with high balances and more complex needs
  • Business savings
    • Basic: $500 minimum balance (to avoid fees) and $100 minimum opening deposit
    • Business Savings Sweep: can be used to automatically move excess balances in $500 increments from business checking to savings, accrues interest daily, requires a minimum of $10K in business checking, can only be set up via appointment (virtual, phone, or in person)
  • Business money market
    • Platinum: $100 minimum opening balance, $15 monthly maintenance fee (unless you have a $10K minimum daily balance), first 25 monthly deposits are free ($0.25 for every additional deposit)
    • Premium: designed to be paired with a Premium business checking account, $0.25 fee for every deposited item, can offset checking and transaction fees with earnings credit
  • Business certificates of deposit (CDs): flexible terms from 14 days to 5 years, your choice of deposit amount and term length

Typical fees and limits

So, as you can see, US Bank's business banking options come with what's typical from a big financial institution: lots of details you need to be mindful of, with respect to fees, minimum balances, and so forth. And, there doesn't seem to be an easy or affordable way to have multiple sub-accounts. That's not unusual, but it's also not what we really like to see when deciding where to open an account, especially for newer/smaller businesses.

Best Business Bank Accounts

Decent integrations and user access

On the other hand, US Bank does offer many of the tools that small businesses need. You can easily give shared access to your accountant, your co-owner, or anyone else you choose - and that can be either as a "view-only” user or a "view and transact” user. You're also able to use US Bank's partners to get merchant services, payroll management, and so on. And, it took a little digging, but we did find that US Bank has a "business app marketplace” in the online banking dashboard - that's where you would connect with QuickBooks, TransUnion SmartMove for tenant screening or ShareAble for background checks, and more.

BBB still remembers some old problems

We were surprised by US Bank's "B” rating from the Better Business Bureau. Looking into that further, we discovered it was due to a settlement with the Consumer Financial Protection Bureau back in 2022, on practices related to consumer accounts (not business or institutional) from 2010-2016. In other words, it's probably not something you need to be worried about as a business owner deciding whether or not to open an account with US Bank. Plus, the BBB still gives US Bank its accreditation.

Negative reviews from some business owners

However, as we read through some of the 600+ complaints filed with the BBB against US Bank over the last few months, we spotted several that related specifically to business accounts. One brand-new client listed multiple ways that the bank had let her down, from cutting off the name and address of her business on the checks they printed (and charged her $83 for) to giving her conflicting information on whether or not the bank could provide some necessary documentation. Another person reported logging into her US Bank account as usual and being able to see and access someone else's business/personal transactions and funds. We also saw multiple mentions of being locked out of online account access for up to 48 hours at a time - and that's a no-go if you need to be able to verify that you have the funds to run tomorrow's payroll.

Best Business Bank Accounts

Below-average for business banking

Those reviews are the biggest reason why US Bank gets a lower-than-average rating from us. We don't tend to love what the larger financial institutions offer small businesses (or, more accurately, everything they don't offer), and so we were initially happy to see some of the additional account types and related services available through US Bank. But, what good is that if you're locked out of those accounts and services, or there are glitches with getting your checks printed or with logging into your account (or accidentally logging into someone else's!). Unless you're already a loyal US Bank customer on the personal side of things, you'd do better to look at the higher-ranking business banking options on our list.

The 10 Best Business Bank Accounts

Where Should You Open a Business Bank Account?

Running a business means keeping your finances in order, and the right bank can help you do just that. But with so many options available, it can be tough to know where to start. When you're ready to open a business bank account, you'll want to consider a few key factors to make sure you're choosing the right one for your needs.

First, think about your business' cash flow. You need easy access to your money so you can cover expenses, pay employees, and handle daily operations without a hitch. A bank with fast and hassle-free deposits and withdrawals is essential. If you ever find yourself struggling to pay vendors or make payroll because of banking delays, it could harm your business in the long run. Picking a bank that works smoothly with your financial schedule is crucial.

The Best Business Bank Accounts Compare Business Bank Accounts Compare Business Bank Account Reviews What are the best Business Bank Accounts Best Business Bank Account Reviews

Business Bank Account FAQ

A business bank account has more features than a typical personal banking account. For example, business accounts might have overdraft protection. They also might have fewer fees and interest-bearing options to help your money grow while stored in the account. A growing number of business checking accounts have integrations with popular eCommerce, payment, and accounting systems.
That depends on the bank. Larger banks with greater longevity typically have minimum daily balance requirements. Smaller banks that are trying to gain a foothold in the banking industry will entice new customers by offering a zero minimum balance requirement. While you'll never be able to completely avoid minimum daily balance requirements at all banks, the trend with newer banks is towards eliminating them in favor of the banking customer.
You can usually find an interactive, searchable map of ATMs near you on each bank's website. Most banks have an association with networks of ATM providers. MoneyPass®, AllPoint, and Green Dot Network® are examples of such networks. By pooling ATM resources in those networks, banks avoid having to build and operate their own ATMs, thus saving themselves and their customers on fees they would otherwise have to charge and pay, respectively. Some banks cover fees even for non-network ATMs.
There are banks that require up to $1,000 as an initial deposit to open a bank account. There are other banks that have lower initial deposit amounts. There are a few that offer a zero initial deposit to open an account and no monthly fees. Yet others offer zero initial deposit but charge a monthly maintenance or subscription fee.
Software and services like QuickBooks, Shopify, PayPal, Stripe, Square, Venmo, and others have proliferated since the beginning of eCommerce in the late 1990s and early 2000s. In the past 10 years, banks have increased their support for third-party financial software. Today it is more likely than not that you can connect your bank account to QuickBooks to import and reconcile bank statements and to direct funds from PayPal, Venmo, and Stripe directly to your checking or savings account. Newer and more innovative banks are beginning to provide integration with cryptocurrencies and the blockchain.
If your bank does not provide the ability to add users to your account, you're stuck sending a copy of your bank statement to your accountant. Or you can share your login credentials with your accountant, which is not recommended. Another option that some banks provide is adding team members. Unfortunately, most of the time those team members have the same ability to move funds that you do, so you're advised to keep a sharp eye on your balances. A few banks have introduced features that allow you to restrict users to specific roles and abilities, or to limit how much money they can handle.
A debit card looks like a credit card and is used similarly to a credit card at a point of sale terminal at a store or via an online eCommerce checkout form. But instead of borrowing money, it allows you to spend money directly from your business bank account. It's important to be careful with a debit card because you don't want to withdraw more money than you have in the account. You also don't want to use a debit card to spend money faster than you bring money in.
ACH stands for Automated Clearing House. Banks belong to networks of money transfer computer systems built for the purpose of coordinating electronic payments and automating money transfers. Typically the money going through the ACH system is handled in batches, which is why it can take between 1-7 days for money to arrive in the destination account. Whenever you transfer money from your bank account to another vendor (say, your accountant or a supplier), you're sending it through the Automated Clearing House system.
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Continued from above...

Next, be mindful of the fees associated with business accounts. Banks often charge for everything from ATM use to wire transfers, and these fees can add up quickly. Some banks may also charge monthly maintenance fees or penalties if your account balance dips below a certain threshold. Before opening an account, take a close look at these costs and decide if they're worth it for your business. The goal is to avoid paying for services you don't need, while making sure the services you do need are affordable.

Another important factor is how the bank integrates with your business' accounting systems. Does the bank support connections with your accounting software or allow your accountant to access the account? This can save time and simplify your financial management. Some banks also let you set up permissions for other team members, so they can help manage payments or reconcile transactions. These tools can make day-to-day operations much easier and more efficient.

Got all that? Good. Now you're ready to take a look at some of today's most popular options for business banking, not just big-name financial institutions with both brick-and-mortar and digital services, but also online-only fintech platforms that often have the bells-and-whistles missing from "brand-name” financial institutions. Here's a helpful checklist to help you to compare and decide:

  • In-person vs. online. Do you need the reassurance of having a physical branch nearby to do your business banking? Or are you comfortable with going fully digital? There are pros and cons to both. You may need a business bank with a brick-and-mortar option if you're going to make lots of cash deposits every month.
  • Features. What are the absolute must-haves for your business banking? For some, that's the ability to have sub-accounts for easy cash flow management. For others, it's having access to a wide network of ATMS. And don't forget about integration with any software you might already be using (like QuickBooks). It's okay if you don't have that worked out yet, but keep in mind that big banks tend to offer fewer features focused on small businesses.
  • Fees and limits. Be very aware of what your business banking will cost, both from month-to-month and for the types of transactions you'll be making most often. Pay attention to minimum deposit/balance requirements, limits on wire transfers (inbound/outbound), transaction limits, and so on.
  • Reputation. See what the Better Business Bureau has to say about the bank, but also what business owners like you have reported. Has the banking experience made life easier to run their company or has it been a hassle?

The experts at Top Consumer Reviews have researched and ranked many of the most popular options for business banking today. This information can help you keep some of the most important factors in mind, so that you can choose an institution that helps you manage your finances effectively and supports your company's success.

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