Business Insurance Providers Reviews

USAA Review: Business Insurance Providers

We've analyzed the best Business Insurance Providers to help you find the right solution for your needs.

2026 Business Insurance Provider Reviews

Where can you find the best business insurance online?  Entrepreneurs have a lot of things to consider when starting a company - what kind of business they'd like to be in, where they will house their offices, how they'll advertise, whether they should incorporate, and if they will want to have employees or do things on their own. One thing is clear though: small business owners realize that typically they'll need help to protect what they've built, which is where business insurance comes in.

3.0

AVERAGE

6

Average

  • Membership in USAA required, which is only open to military, veterans, and some governmental agencies
  • Business owner's policy, general liability, professional liability (E&O), umbrella insurance, workers' compensation, cyber insurance, and commercial auto insurance offered
  • Offers other insurance and banking products to members
  • Highly-rated app
  • "A+" rating from the BBB
  • In business since 1922

AVERAGE

3.0

On the USAA website

USAA is best known for who they allow into their membership - mainly military members, veterans, and their families. Founded over a century ago, they offer small business insurance underwritten by Garrison Property & Casualty Insurance Company.

A century of service only for those with military connections

Standing for United Services Automobile Association, USAA has existed since 1922 to empower members through service and advice offered with all types of personal banking products, retirement and investment offerings, and insurance products for home, auto, life, health, long-term, care, business, and more. To open any of these products, you must first be a member, which is free to active military, veterans, employees of certain federal agencies such as FBI and Drug Enforcement Administration, precommissioned officers, and their families.

Types of coverage

Several types of insurance are offered for small businesses through USAA, though there are no specific listings of industries covered. The business owner's policy, general liability, commercial excess (umbrella policy), professional liability (E&O), cyber liability, workers' compensation, and commercial auto insurance are available when you apply online. To obtain a policy quote, tell them about your business (including revenue and number of employees) and select products. The questions are pretty straightforward and soon you'll be offered a selection of policy types. If you're not sure which is right for you, there's a helpful pop-up to explain the differences. After you choose the package you want, you set up payments and you're insured. Just remember, before you go through the process, you can only receive coverage if you're a USAA member, which means you must be eligible as described above. While this may be helpful for some business owners, it's obviously not going to meet all entrepreneurs' needs.

Best Business Insurance Companies

Quick coverage available

The good news is that policy documents can be available digitally very quickly after you get covered. In fact, the USAA website says proof of coverage is offered within minutes of policy issuance.

App makes it easy to manage

USAA offers a highly-rated mobile app for iOS and Android platforms. On the app members can pay bills, see account activity, file and manage claims, and other activities related to their active products. Claims can also be reported online. Then USAA will evaluate the claim and settle it if it's covered.

Reputation has suffered over recent years

Though not accredited by the BBB, USAA has earned an "A+" rating from them. However, they have also received more than 4,000 complaints in the past three years, which is alarming. Likewise, across online review platforms, the members are disappointed in this company. From a dismal 1.16 to 2.5 out of 5 stars, the insurance company overall has very disgruntled reviews from thousands of angry customers complaining about terrible customer service, denied claims, and high rates. Longtime members are reporting recent bad experiences which are leading them to leave. If you're happy with your USAA membership experience, it might be worth checking out their business insurance products. However, though none of the reviews specifically mentioned business insurance, we suggest careful consideration if you aren't a current member of USAA.

Just an average option

For over 100 years, USAA has built a company to honor military service by offering exclusive products only to their members. However, the high number of complaints in recent years about the way their customer service performs (or, better said, doesn't perform) has left their insureds unhappy and places them as just an average choice on our list of online business insurance companies.

On the USAA website

Continued from above...

Where Can You Find the Best Business Insurance Online?

Entrepreneurs have a lot of things to consider when starting a company - what kind of business they'd like to be in, where they will house their offices, how they'll advertise, whether they should incorporate, and if they will want to have employees or do things on their own. One thing is clear though: small business owners realize that typically they'll need help to protect what they've built, which is where business insurance comes in.

In today's litigious society, it's essential for companies to protect themselves from accidents, property damage, injuries, and cyber attacks. Not only is it a good idea to have insurance for your business, but in some states and industries, the law requires it.

Despite the regulations involved, business insurance is a good idea in general. Risks such as natural disasters or accidents could easily place a substantial financial burden on a small business. Without coverage, such expenses might cripple a business or even lead to a bankruptcy. If you're not covered and someone sues your company, it could spell the end of your business.

With a myriad of options to offer a shield against the risks involved in doing business, some people find themselves wondering what they actually need. Recommendations for coverage vary depending on the size of the business, the type of work done, the property owned, the technology involved, and other considerations. This can be confusing, but some insurance companies make it easier with questionnaires, checklists, and even phone consultations.

Small businesses and sole proprietors can especially be at risk since they lack the resources for a legal team and accounting division. And let's face it - insurance isn't an "exciting" expense. It's something your customers won't usually see and you will probably forget about -until you need to use it.

With specialty small business insurers and large companies competing to provide you with insurance policies, you should be able to compare quotes online to find the best price for the right protection. Use the online resources to help you understand terms and select what you need to be covered.

There are many factors to consider when determining the proper coverage. Here are some things to keep in mind as you compare your options for business insurance:

With such an important decision on the line for your business, we at Top Consumer Reviews have ranked some of the top business insurance providers online to assist you in narrowing down the options. Use our research to make it even easier to get the proper coverage you need, in order to protect your company from unexpected problems, expensive lawsuits, and liability issues.

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Business Insurance Provider FAQ

What types of business insurance are available?
There are two main areas of coverage: business liability and commercial property. The former is used in the event that someone holds your company liable for injury, damages or loss; the latter covers damaged or stolen business property, plus any buildings you own (not lease).
Why do I need insurance coverage for my business?
Unless you've got money to burn, you need insurance coverage to protect you from any number of unexpected situations: a slip-and-fall at your store, an employee injury at your warehouse, or damage to a customer's home during a project, just to name a few. Lawsuits, medical bills, and property damage claims get expensive, and business insurance helps mitigate those risks and costs.
Am I legally obligated to have business insurance?
That will depend on several factors, including but not limited to state laws where your business operates and any licensing requirements for your specific industry. If you have employees, you'll likely be required to have workers' compensation coverage, and any vehicles owned by your business (and not you as an individual) need a commercial auto insurance policy.
What type of business insurance should I get?
That also depends on your state and your industry. At a minimum, expect that you'll need general liability insurance (which is often required as part of a client contract or commercial lease), plus workers' comp if you have employees and commercial auto if your company owns vehicles. Beyond that, you'll need to consider how your business operates and what specific types of policies might be required or just a good idea (such as Liquor Liability if you own a bar).
Is business insurance expensive?
As with any other type of insurance, your premiums for business policies depend on many factors: the size of your company and number of employees, desired coverage limits, annual revenue and business location. However, most small businesses pay $65/month on average for General Liability coverage, $99/month for Business Owner Policy (which bundles property insurance with general liability), and $111/month for Workers Compensation.
Are there short-term options for coverage?
It's true that most insurers only offer standard one-year policies, with prorated refunds if you cancel before the 12 months are up. But, with more and more people working in non-traditional ways (gig economy, freelancers, event specialists, and so on), the business insurance industry is evolving to keep up. There's at least one company that specializes in business insurance with short-term options: hourly, daily, monthly, depending on the company's needs.
Are my premiums tax deductible?
Typically, yes! The premiums for your policy are a business expense and can be deducted like any other cost.
Is it safe to get my business insurance policy online?
Absolutely. Some of the biggest names in the insurance industry allow business owners to get quotes directly through their websites. Other insurers specialize in online-only service, allowing you to get your quote, policy, and proof of coverage with just a few clicks. Of course, you should do your due diligence and select an insurer with a strong reputation before committing to a business insurance policy.

Compare Any 2 Products

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Allstate
netQuote
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