Monday, January 18th
2021 Business Phone System Reviews
8x8
- Cost: Cloud Phone - $25, $35, and $55 per user per month
- Contact Center - $0, $50, and $75 per user per month
8x8 seems like a capable cloud PBX system. However, the company has not made any progress in improving the transparency with which a potential customer can identify their systems price points. Hidden pricing in this day and age can send the message that the options are too expensive to publish. And in fact, 8x8 costs do run on the high side.
Vonage
- Cost: Mobile - $19.99 per month per user
- Premium - $29.99 per month per user
- Advanced - $39.99 per month per user
Our surprise that Vonage ended up ranked lower as a business phone system is only tempered by the fact that they've been one of the longest-running players in this space. There always seems to be one legacy company that tends to rest on its laurels and Vonage appears to be in that category. It was hard to find very many good customer experiences when validating the impressive list of features Vonage has. We think you should look further up the list for a company that can deliver great customer service as well as business phone features.
More Business Phone System Reviews
The 12 Best Business Phone Systems
Who Has the Best Business Phone System?
If you're the owner of a startup or small business and are looking for a low-cost phone service that includes a toll-free number and voicemail messages via email, you should consider setting up a business phone system.
Perhaps you want to expand your business and now you need to route and manage your phone calls and faxes? Or maybe your business is a well-established enterprise, looking to save costs and simplify hardware and software requirements? No matter what you're trying to do, a wide variety of online services are available to help you put together a business phone system to scale your operations.
Business Phone System FAQ
Continued from above...
The business phone services we review provide local and toll-free phone numbers, route calls to multiple phone numbers at once, or send them in a predetermined order. Also, if you use a web-centric phone and fax system, all of your communications tasks can happen while you're mobile. You can block calls, monitor call activity, and retrieve messages and faxes wherever you are.
Business phone system companies like these offer online controls to boost productivity and streamline operations. They include tools such as one-touch dialing, fax-to-email and voicemail-to-email services, call recording, message archives, detailed call logs, and internet faxing. Should your team members be situated across the city, the state, the country, or internationally, cloud-based phone and fax systems can connect your entire workforce.
In the event that you don't have a large business presence in need of a phone system to match it, you can still find services that will help you on a smaller scale. You may only need a single toll-free number with call-forwarding capability where your calls are routed to existing phone numbers of your choice, wherever you are in the world. You can use the caller ID function to figure out whether a forwarded call is for business or personal reasons.
Here are some factors to look at when considering which business phone system to purchase:
- Features. Do the business phone system features meet your needs? Is there flexibility to expand the system as your business grows?
- Ease of Use. How easy is it to navigate the business phone company website? Is it simple to choose the right phone system for your needs?
- Pricing. How much does the business phone system cost? How does it stack up to competitor prices?
TopConsumerReviews.com has ranked and reviewed the best business phone systems available today. We hope this information helps you find the right business phone system for your needs!
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