Who's better?

FreedomVoice vs Phone

We've analyzed the best Business Phone Systems to help you find the right solution for your needs.

2026 Business Phone System Reviews

Here you can see how FreedomVoice and Phone match up head-to-head in a battle for the Best Business Phone Systems in 2026.

Winner

FreedomVoice

  • Prices from $9.95 to $29.95 per month
  • 3 plans available
  • Includes voice and text features

Freedom Voice's CloudNumber service provides businesses with a dedicated phone number managed through a smartphone, making it easy to separate personal and professional communications. With pricing starting from $9.95 to $29.95 per month, Freedom Voice offers cost-effective plans, with a 30-day free trial available for testing them out. Despite its simplicity, Freedom Voice excels in customer service, earning top scores from reviewers and making it a standout choice for small businesses seeking a basic yet reliable phone option.

Phone

  • Prices from $12.99 to $29.99 per month
  • 3 plans
  • Includes voice and chat

Phone provides a budget-friendly cloud-based PBX solution suitable for small businesses, offering voice, video, text, and collaboration features. While it offers discounts and a demo, details about the trial period are unclear, requiring contacting Phone's service team. Phone includes standard features across all plans but faces concerns about service reliability based on mixed customer reviews, earning it a mid-tier rating.

Choosing a business phone system takes more than a quick Google search - it starts with getting clear on what you need. Do you just want a simple setup that gives your team separate business numbers and routes calls to the right person, or are you after a full platform with video conferencing, file sharing, app integrations, and global reach? Consider your budget and the support your team will need, because a smooth rollout matters as much as the feature list. Think about how your team works today and how you expect it to grow, because the right choice should scale with you.

Small teams can get by with a handful of core features, while large enterprises often depend on deep integrations to keep operations running smoothly. Before you shop for a business phone system, get clear on what you need today and where you expect the company to be in a year or two - your growth plans should guide the shortlist. Make a quick inventory of must-haves, nice-to-haves, and the tools you need to connect, like your CRM or help desk. Choosing with that roadmap in mind will save you money and headaches later.

No matter the size of your business, there are plenty of phone system options that fit. Even solo entrepreneurs can choose providers built for one-person operations, with features that make everyday communication easier. Better yet, many services scale as you grow - start lean, then add lines and tools when you need them.

Some phone systems are as simple as adding an 800 number to the device you already carry, letting you keep work and personal calls separate without juggling two phones. At the other end, platforms built for large - even international - operations can handle hundreds of calls and include tools like video recording and automated texting. You can start with the basics and scale into the heavier features as your needs grow, so you don't overpay or overcomplicate things before you're ready.

Not long ago, a business phone system meant pricey hardware purchases and landline installs; today, the model has shifted to mobile-first services and fully online, cloud calling. That change lets companies lean on devices they already own and keep upfront costs low. Most vendors let you scale up or down - and offer trials - so you can test before committing. Ongoing subscription fees still add up, though, typically running about $12 to well over $100 per user each month depending on the features you pick and the provider.

Upfront costs can feel steep, but investing in a modern business phone system can pay off in a big way. It boosts productivity, speeds up response times, and captures cleaner data - the kind of advantages that support day-to-day operations and long-term growth. Many platforms also integrate with your CRM and enable teams to collaborate from anywhere, which can elevate the customer experience. When you're evaluating options, look past the sticker price and weigh the long-term gains against the initial outlay to decide what's right for your company.

When picking out your new business phone system, you might get overwhelmed by the many available options out there. Here are several factors to consider to help you find the perfect phone support for your business:

To help you pick out the best phone system for your business, Top Consumer Reviews has reviewed and ranked the top providers on the market. Our research aims to give you the tools and techie details to navigate through the options and find the perfect phone system match for your company. We hope this helps you confidently choose a business phone system that meets your operational needs and helps you get back to the most important thing: running your business!

Slide Down Image Left Slide Image FAQ Image Slide Image Twirl Image

Business Phone System FAQ

What IS a business phone system?
A business phone system allows you to manage all of your company's telecommunications. Packages may include a toll-free phone number, call routing to multiple users, and voicemail retrieval via email.
Is my business too big (or too small) for one of these systems?
Whatever your company's size, there's a system that fits. Most providers have packages and plans that scale well, so even if you start with just a few features and phones, you can expand as needed - or keep it exactly the same. Business phone systems are a fantastic way to manage multiple phones and users with little hassle.
Are business phone systems expensive?
They don't have to be! Monthly plans start at $9.95 for smaller packages of users and minutes.
I'm not very tech-savvy. Are these systems complicated?
There will probably be a slight learning curve, but the best providers of these systems will walk you through every step of setup and give you great tech support as long as you have your plan. Most services let you use an online dashboard to configure and manage every aspect of your system.
Can I use the phones I already have?
Yes, most of the time. If you've already invested in phones for your business, you don't want to have to spend a lot more to set up a business phone system - so choose a provider that lets you incorporate existing equipment.
What are some of the best features of a business phone system?
Most customers use these systems to route phone calls among team members. It's easy to change which numbers are directed to which phones, for easy coverage when someone is out of the office or unavailable. Other popular features are creating a virtual PBX, receiving and sending faxes, automated voicemail-to-text, call screening, and even premium hold music!
How reliable are business phone systems?
Very! Some providers have been in business for more than 20 years, and they know exactly how to help you get your system up and running the way you want. You can always check out a company's customer feedback and their rating from the Better Business Bureau, for assurance that a provider is on the up-and-up.
What if I don't like the way the system works? Can I switch back?
Of course. Because you're not physically installing phone lines in your business, changing your business phone system is easy to do. And, many services have a 30-day money-back guarantee to protect you even more.

Compare Any 2 Products

Virtual PBX
GoToConnect
Nextiva
Ring Central
Grasshopper
FreedomVoice
8x8
Dialpad
Phone
Ooma
vs
Virtual PBX vs GoToConnectVirtual PBX vs NextivaVirtual PBX vs Ring CentralVirtual PBX vs GrasshopperVirtual PBX vs FreedomVoiceVirtual PBX vs 8x8Virtual PBX vs DialpadVirtual PBX vs PhoneVirtual PBX vs OomaGoToConnect vs NextivaGoToConnect vs Ring CentralGoToConnect vs GrasshopperGoToConnect vs FreedomVoiceGoToConnect vs 8x8GoToConnect vs DialpadGoToConnect vs PhoneGoToConnect vs OomaNextiva vs Ring CentralNextiva vs GrasshopperNextiva vs FreedomVoiceNextiva vs 8x8Nextiva vs DialpadNextiva vs PhoneNextiva vs OomaRing Central vs GrasshopperRing Central vs FreedomVoiceRing Central vs 8x8Ring Central vs DialpadRing Central vs PhoneRing Central vs OomaGrasshopper vs FreedomVoiceGrasshopper vs 8x8Grasshopper vs DialpadGrasshopper vs PhoneGrasshopper vs OomaFreedomVoice vs 8x8FreedomVoice vs DialpadFreedomVoice vs PhoneFreedomVoice vs Ooma8x8 vs Dialpad8x8 vs Phone8x8 vs OomaDialpad vs PhoneDialpad vs OomaPhone vs Ooma Ooma vs PhoneOoma vs DialpadOoma vs 8x8Ooma vs FreedomVoiceOoma vs GrasshopperOoma vs Ring CentralOoma vs NextivaOoma vs GoToConnectOoma vs Virtual PBXPhone vs DialpadPhone vs 8x8Phone vs FreedomVoicePhone vs GrasshopperPhone vs Ring CentralPhone vs NextivaPhone vs GoToConnectPhone vs Virtual PBXDialpad vs 8x8Dialpad vs FreedomVoiceDialpad vs GrasshopperDialpad vs Ring CentralDialpad vs NextivaDialpad vs GoToConnectDialpad vs Virtual PBX8x8 vs FreedomVoice8x8 vs Grasshopper8x8 vs Ring Central8x8 vs Nextiva8x8 vs GoToConnect8x8 vs Virtual PBXFreedomVoice vs GrasshopperFreedomVoice vs Ring CentralFreedomVoice vs NextivaFreedomVoice vs GoToConnectFreedomVoice vs Virtual PBXGrasshopper vs Ring CentralGrasshopper vs NextivaGrasshopper vs GoToConnectGrasshopper vs Virtual PBXRing Central vs NextivaRing Central vs GoToConnectRing Central vs Virtual PBXNextiva vs GoToConnectNextiva vs Virtual PBXGoToConnect vs Virtual PBX
See the Best Business Phone Systems in Your State

When Do You Need A Business Phone System?

On March 10, 1876, Alexander Graham Bell - the inventor credited with creating the first telephone - uttered the first words ever spoken into a working device.

The telephone has come a long way since its crudest form in those early years. With crystal clear reception and phones available in all sizes, Bell would surely be shocked at what has become of his modest invention.

Phones can now be found in just about every household and business in the industrialized world. And for some businesses in particular, a working phone system is the difference between being in the red and being in the black. The kind of business phone system that is ideal for you depends on the nature of your business and the size of the company.

For some businesses, there is no need for a fancy telephone system that is capable of transferring calls to 20 different offices, complete with voicemail for every employee and videoconferencing capabilities. Small companies may find that they can get along just fine without a big, expensive business phone system, and instead opt for a cloud-based business phone system.

So when do you need a business phone system?

The first thing to ask yourself is what you intend to do with the phone system and where will you be using the phones.

Most businesses require a phone at the main reception desk, as well as one in every office or cubicle. Also, if you have data ports for computers, you will need a line for each of those. If you have a fax machine or credit card terminal, those also will require phone lines. Once you have decided on the number of phones you require, you will need to determine the number of phone lines required to guarantee calls can be received and made simultaneously. A busy signal on a business phone is the worst thing that a company could have happen. If a customer can't get through, they likely will give up and take their business elsewhere.

The important thing to keep in mind is that there is no "one size fits all" model of business phone system that will work for every business out there. For example, smaller companies likely have little need for a receptionist option on their system. Callers can be greeted with an automated message directing them to dial the person's extension they wish to reach. A separate option that lists extensions for every employee can be a part of that automated greeting.

Only the Best Reviews

Forbes

What Is A PBX Phone System? Everything You Need To Know

PBX stands for private branch exchange. A PBX phone system manages calls within your business, whether that’s routing calls to the right person, handling voicemail, managing hold music, running ...

Thu, 02 Jul 2026

Only the Best Reviews

Business.com on MSN

RingCentral vs. Vonage: Business phone system comparison

RingCentral and Vonage are robust business phone systems. Learn how their features and pricing compare so you can choose the best option for your business.

Thu, 02 Jul 2026

Only the Best Reviews

Business.com

Best Business Phone Systems for Restaurants

At business.com, our team of technology experts has analyzed hundreds of tools and services designed to improve essential business operations, from POS systems to GPS fleet management services to ...

Mon, 13 Apr 2026

Only the Best Reviews

Forbes

10 Best Hotel Phone Systems

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Thu, 07 Nov 2024

Only the Best Reviews

Business.com

Best PBX Business Phone Systems

business.com’s team of experts regularly test, evaluate and compare business solutions to identify the best software and services across industries. These independent investigations involve extensive ...

Mon, 13 Apr 2026

Only the Best Reviews

AOL

What Is a Cloud-Based Phone System? VoIP Benefits and Top Providers

In addition to doing away with bulky hardware and unnecessary wiring, cloud phone systems also come with features like auto attendant tools and AI-powered call recaps. — Getty Images/Maskot Despite ...

Tue, 22 Jul 2025

Top Products.  

Top Reviews.  

Top Consumer Reviews.

Reviews 

Browse through thousands of reviews.

Social Media 

Like us?  Follow us!  We'd love to have you join our community.

Newsletter 

Stay up to date with the latest reviews. We'll keep you informed, and we'll never sell your information to anyone.