Thursday, December 9th
2021 Business Phone System Reviews
Nextiva
- "A+" rated and accredited by the BBB
- Integrations with top productivity, CRM, ERP and helpdesk apps
- Monthly or annual pricing available
- 7-day free trial on Essential, Professional, Enterprise plans
- Four service levels to choose from
Nextiva's cloud-based business phone systems have earned some noteworthy awards. You'll pay more for your service here than with many of their rivals, but you get plenty of features for the money. Unfortunately, despite the big-name clients featured on the Nextiva site, we found too many complaints from small business owners to give this provider a glowing recommendation.
Grasshopper
- Plans ranging from $29 to $89 per month
- 7-day free trial with basic features
- Works with your personal phone, no extra equipment needed
- Get vanity, toll-free, or local numbers, or port your current number
- Add-on services include Call Blasting, Voice Studio, Ruby Receptionists, International Calling, Extra Numbers and Extra Extensions
"Get less and pay more!" No, that's not a typo: that's what you can expect with the business phone systems offered by Grasshopper. While this service might grab your attention at the outset, you'll soon find that you can get the same features and coverage for much less money with another provider. It's a decent entry-level system, but it fails to compete with more affordable and robust business phone services.
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Which Company Offers the Best Business Phone System?
To answer that question, you first need to decide what exactly you need your system to accomplish. Is it just the basics, like having a separate number for business calls and being able to route them to different employees? Or are you looking for something fully-featured, with the ability to handle video conferencing and file sharing, integrate with apps you're already using, and extend your reach globally?
No matter what type of phone system your business needs, you've got options! Even if you're a solo entrepreneur, there's a provider for you. If you're wondering whether it's going to be a huge investment to set up your business phones, that depends on how you look at it.
Business Phone System FAQ
Continued from above...
Gone are the days of having to buy equipment and install landlines: most business phone systems today rely on mobile phones and can often use what you already have, minimizing hardware expenses like never before. That doesn't mean it's going to be cheap, though: expect monthly costs ranging anywhere from $12 to over $100 per user, depending on the features you require and which provider you choose.
However, that doesn't mean you'll end up spending more money. Those costs can quickly be offset by increased productivity, getting more customers because of faster response times, and all-in-one packaging that eliminates the need for multiple vendor contracts.
There are a lot of business phone system services out there, and it can be a little daunting narrowing down the possibilities. Want some help? Keep these four Cs in mind as you look for the one that will be the best fit for your company:
- Convenience. How easy is it to set up and use the business phone system? Will it save you time and hassle over the long run? Does it work well with the phones, apps, and other processes your company already uses?
- Cost. How much will you pay to get the business phone system that meets your day-to-day operational needs? How do those fees compare with rival systems? Do you get a good value for the money?
- Contracts. Do you have to make a commitment of a year or longer? Does paying for a year-long contract get you a discount on your monthly fees? What happens if you need to break your contract?
- Customer Support. It's easy to make big promises about service and savings but not as easy to keep them. How does the provider respond after the sale, to keep your system up and running with little to no downtime?
To help you get the right phone system for your business, TopConsumerReviews.com has evaluated and ranked the top providers on the market today. We're confident that this information will help you easily sort through the options and find the perfect match for your company!
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