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FreedomVoice Review

Saturday, February 4th

2023 Business Phone System Reviews

FreedomVoice Review 3.5 Star Rating


3.5 Star Rating
  • Simple phone service with local or toll-free numbers for your business
  • Free 30-day trial
  • Pricing ranges from $9.95 to $29.95 per month, per number
  • Plenty of included features, like custom hold music and simultaneous ring
  • Fantastic post-sale customer support

FreedomVoice's CloudNumber lets you get a business number you manage through your smartphone. Since 1996, they've worked with over 250,000 small businesses, providing affordable, reliable service. If you're just getting started and you need to separate your business and personal calls/messages, but you want the convenience of routing both through your current mobile phone, FreedomVoice could be the solution you've been searching for.

You choose the phone number

With CloudNumber, you can choose the number you want for your business - including transferring your current number. Want a vanity number, like 1-8**-THE-BEST? You can check during the sign-up process and see if your preferred number is available, no problem. Just be aware that you may be charged a one-time activation fee of $30, and FreedomVoice will assign you a temporary number to use while your vanity number is being activated (because it can take up to 3 business days).

Business Phone System Costs

  • $9.95 per month for 400 included minutes
  • $19.95 per month for 1200 included minutes
  • $29.95 per month for unlimited minutes

30-day trial and straightforward pricing

Pricing here couldn't be easier to understand: it's all based on how many numbers you want and how many minutes you need. Plans start at $9.95 per month for 400 included minutes, $19.95 per month for 1,200 included minutes, or $29.95 per month for unlimited minutes. Simple as that! And, every plan comes with a 30-day free trial.

Best Business Phone Systems

Lots of phone features, but no integrations

You might be surprised by all the features that come with your CloudNumber. Most of them work via the FreedomVoice mobile app, from checking messages and voicemails to looking up call reports or changing where your business calls are directed. You're not going to get some of the most advanced features out there; this isn't a service that gives you video conferencing or integration with apps like Zoho or Zendesk, for example. But, you'll get plenty of phone-related capabilities like unlimited extensions for forwarding and voicemail, smart number routing, online faxing and dial-by-name.

Exceptional customer support

FreedomVoice, despite its simplicity, does a world-class job with respect to customer service. In this industry, it's easy to find companies that make big promises and fail to deliver on them; this provider does almost the exact opposite. We found over 950 5-star reviews from clients who praise the support they received from reps who "didn't give up and spent as much time as we needed to get our problem solved" and who took an approach of "let me take care of that for you" to resolving issues.

Most affordable option for simple business phone needs

For most small businesses who need a cost-effective way to get a company phone number and lots of features, CloudNumber from FreedomVoice is an excellent option. You'll love the friendly, knowledgeable customer support team too! While you may need to choose another provider as your business expands, particularly if you need integrations or video conferencing functionality, FreedomVoice can still keep your communications humming along in the meanwhile.

Which Company Offers the Best Business Phone System?

To answer that question, you first need to decide what exactly you need your system to accomplish. Is it just the basics, like having a separate number for business calls and being able to route them to different employees? Or are you looking for something fully-featured, with the ability to handle video conferencing and file sharing, integrate with apps you're already using, and extend your reach globally?

No matter what type of phone system your business needs, you've got options! Even if you're a solo entrepreneur, there's a provider for you. If you're wondering whether it's going to be a huge investment to set up your business phones, that depends on how you look at it.

The Best Business Phone Systems Compare Business Phone Systems Compare Business Phone System Reviews What are the best Business Phone Systems Best Business Phone System Reviews

Business Phone System FAQ

A business phone system allows you to manage all of your company's telecommunications. Packages may include a toll-free phone number, call routing to multiple users, and voicemail retrieval via email.
Whatever your company's size, there's a system that fits. Most providers have packages and plans that scale well, so even if you start with just a few features and phones, you can expand as needed - or keep it exactly the same. Business phone systems are a fantastic way to manage multiple phones and users with little hassle.
They don't have to be! Monthly plans start at $9.95 for smaller packages of users and minutes.
There will probably be a slight learning curve, but the best providers of these systems will walk you through every step of setup and give you great tech support as long as you have your plan. Most services let you use an online dashboard to configure and manage every aspect of your system.
Yes, most of the time. If you've already invested in phones for your business, you don't want to have to spend a lot more to set up a business phone system - so choose a provider that lets you incorporate existing equipment.
Most customers use these systems to route phone calls among team members. It's easy to change which numbers are directed to which phones, for easy coverage when someone is out of the office or unavailable. Other popular features are creating a virtual PBX, receiving and sending faxes, automated voicemail-to-text, call screening, and even premium hold music!
Very! Some providers have been in business for more than 20 years, and they know exactly how to help you get your system up and running the way you want. You can always check out a company's customer feedback and their rating from the Better Business Bureau, for assurance that a provider is on the up-and-up.
Of course. Because you're not physically installing phone lines in your business, changing your business phone system is easy to do. And, many services have a 30-day money-back guarantee to protect you even more.
Compare the Best Reviews

Continued from above...

Gone are the days of having to buy equipment and install landlines: most business phone systems today rely on mobile phones and can often use what you already have, minimizing hardware expenses like never before. That doesn't mean it's going to be cheap, though: expect monthly costs ranging anywhere from $12 to over $100 per user, depending on the features you require and which provider you choose.

However, that doesn't mean you'll end up spending more money. Those costs can quickly be offset by increased productivity, getting more customers because of faster response times, and all-in-one packaging that eliminates the need for multiple vendor contracts.

There are a lot of business phone system services out there, and it can be a little daunting narrowing down the possibilities. Want some help? Keep these four Cs in mind as you look for the one that will be the best fit for your company:

  • Convenience. How easy is it to set up and use the business phone system? Will it save you time and hassle over the long run? Does it work well with the phones, apps, and other processes your company already uses?
  • Cost. How much will you pay to get the business phone system that meets your day-to-day operational needs? How do those fees compare with rival systems? Do you get a good value for the money?
  • Contracts. Do you have to make a commitment of a year or longer? Does paying for a year-long contract get you a discount on your monthly fees? What happens if you need to break your contract?
  • Customer Support. It's easy to make big promises about service and savings but not as easy to keep them. How does the provider respond after the sale, to keep your system up and running with little to no downtime?

To help you get the right phone system for your business, TopConsumerReviews.com has evaluated and ranked the top providers on the market today. We're confident that this information will help you easily sort through the options and find the perfect match for your company!

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