Monday, July 7th
2025 Business Phone System Reviews
FreedomVoice
- Prices from $9.95 to $29.95 per month
- 3 plans available
- Includes voice and text features
- International calling
- 30-day free demo
- 4.9-star rating from customers
Freedom Voice's CloudNumber service offers a convenient solution for businesses seeking a dedicated phone number managed through a smartphone. Since its establishment in 1996, Freedom Voice has served over 250,000 small businesses, earning a reputation for affordable and dependable service.
Good value
If you're a startup looking to separate your business and personal communications while retaining the convenience of using your current mobile phone, Freedom Voice is a great option. Freedom Voice stands out as promising low-cost but not "cheap” (or low-quality) services and may be a great starting point for new businesses looking to add their own 800 numbers.
30-day free trial
When you land on the Freedom Voice website, you're presented with pricing right away. You can browse the site, which comes across as pretty bare bones, and find details about the Freedom Voice process and details. You also have the option to call one of their reps to get more details, if you want to talk through the service with someone. You can also click on a floating pop-out ad for a free trial, and get 30 days free to test Freedom Voice. You do need to put in payment information, though, so keep that in mind if you decide not to keep Freedom Voice down the line.
Prices from $9.95 to $29.95 per month
Select from three cost-effective plans provided by the company.
- The START plan, priced at $9.95 per month, offers 400 included minutes with additional minutes charged at 3.9¢ each.
- Moving up, the EDGE plan, available for $19.95 per month, includes 1200 minutes, also with extra minutes charged at 3.9¢ each.
- For those seeking unlimited usage, the MAX plan, currently a limited-time offer at $29.95 per month, provides unlimited minutes.
Notably, all of these plans are just for 800 numbers. You're not getting call services, AI tools, or chat features with Freedom Voice. It's just a basic business phone number, but for startup companies who don't have a lot of calls to field, this could be a solid cost-effective option.
Choose your number to fit your business
With Freedom Voice's CloudNumber, you can choose any desired business number, including transferring an existing number. Whether you prefer a vanity number, such as 1-800-BIZ-GUYZ, or a more standard number, you can easily check availability for certain numbers during the signup process. You can also text with your number and make international calls to Canada if you wish.
Top scores from reviewers
Despite its simplicity, Freedom Voice excels in customer service, earning praise from satisfied clients for its attentive and dedicated support team. With an average rating of 4.9 stars out of 5, and over 1,950 total reviews to back up the rating, it's easy to see that Freedom Voice customers love the easy access to a customized 800 number. Tons of reviews praise the customer service and helpfulness of reps at Freedom Voice, making it a standout for customer satisfaction.
Good basic phone option
For small businesses seeking a cost-effective solution for obtaining a dedicated phone number and basic phone features, Freedom Voice's CloudNumber stands out as an excellent choice. While it may not offer advanced requirements like integrations or video conferencing, Freedom Voice is a cost-effective way to give your business phone system a boost. For its outstanding review presence and usefulness for small businesses, Freedom Voice earns a respectable rating in our review.
More Business Phone System Reviews
The 10 Best Business Phone Systems
Where Can You Find the Best Business Phone System?
Deciding on the right business phone system for your company can take a lot of research. What do you want to accomplish with your new business phone system? Are you looking for a basic system that provides separate numbers for business calls and can route them to different employees? Or do you require a fully-featured system with capabilities for video conferencing, file sharing, app integration, and global reach?
Sometimes a small business only needs a few features whereas a larger corporation might not be able to function without those extra integrations. Understanding your specific requirements and how you intend to grow as a business is crucial before diving into the world of business phone systems.
Business Phone System FAQ
Continued from above...
Regardless of your business size, there are plenty of ways to serve your company with a new phone system. Even solo entrepreneurs can find suitable providers with features meant to help out a single business owner specifically.
Some systems are as simple as adding an 800 number to your existing device, making it simple to separate your business from personal calls while still managing your life on one phone. Other systems are primed for large, even international, businesses that need to field hundreds of calls, record videos, or send out automated texts.
While a business phone system might have been an expensive venture before, the landscape has evolved from the days of purchasing equipment and installing landlines. Nowadays, most business phone systems rely on mobile phones and offer totally online or cloud-based calling systems. Companies can use existing hardware and minimize upfront costs significantly. However, monthly expenses can still range from $12 to over $100 per user, depending on features and provider choices.
Despite potential initial costs, investing in a business phone system can yield some serious benefits. Enhanced productivity, quicker response times, and better data collection can be essential to your business and its future growth. Make sure to weigh the long-term advantages against the upfront costs when considering a business phone system for your company.
When picking out your new business phone system, you might get overwhelmed by the many available options out there. Here are several factors to consider to help you find the perfect phone support for your business:
- Setup. Many of the sites offer setup by their professionals, making this an easy way to separate out the quality services from those you might want to avoid. The ease of setup and whether or not you can demo the program can make or break a phone system experience.
- Cost. Not all business phone systems are the same, though many of them have similar costs. Make sure you dive into features and the cost vs. value you'll be getting for your money before you lock in on your chosen phone system.
- Commitment. Some companies require an annual contract while others allow you to pay month-to-month. Knowing how long you want to commit to your phone service and how much you're willing to pay toward that commitment can help you narrow down your options.
- Reputation. At the end of the day, user reviews are the best way to see if other business owners like you are getting their money's worth. Does your chosen business phone system have solid ratings from the Better Business Bureau? Are other business owners rating the companies highly? Or are you seeing some red flags in reviews? Take the experience of other entrepreneurs just like you into account to help you make your final decision.
To help you pick out the best phone system for your business, Top Consumer Reviews has reviewed and ranked the top providers on the market. Our research aims to give you the tools and techie details to navigate through the options and find the perfect phone system match for your company. We hope this helps you confidently choose a business phone system that meets your operational needs and helps you get back to the most important thing: running your business!
Compare Business Phone Systems
Select any 2 Business Phone Systems to compare them head to head
Trending Business Phone System News
Related Business Phone System Reviews
Since you're interested in Business Phone Systems, here are some other reviews you might find interesting.
Newest Reviews
