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Friday, July 11th
Business Rocket is a company that was established 15 years ago by a group of entrepreneurs, lawyers, accountants, consultants, and business managers. Their aim is to make the process of starting and running a successful business easier and more cost-effective. Their goal is to help anyone with a business idea bring it to life in the marketplace.
Lowest price guarantee is probably lip-service
Business Rocket offers services for setting up various types of businesses, including LLCs, corporations, non-profits, sole proprietorships, and partnerships. While they proclaim in bold that they have the "lowest price guaranteed", we found no explanation about what steps customers can take if they find a cheaper alternative service.
$0 to $249 for LLC formation
Business Rocket has three LLC Pricing Plans:
Separate plan for Sole Proprietorship, DBA, and Partnership formation
If you're thinking about setting up a Sole Proprietorship, Business Rocket offers two pricing plans. The first option costs $79 and includes verifying your business name's availability and registering it with the state. However, this doesn't cover IRS tax registration or the documents you'll need for dealing with banks and vendors. The second option costs $147, discounted from $195, and it includes everything in the first plan plus IRS tax registration. This will also give you all the necessary paperwork to do business with vendors and banks. The same pricing structure ($79 for a basic plan, $147 for all the bells and whistles) applies to Business Rocket's Partnership and DBA formation services.
Turnaround time is ambiguous and costs are artificially high
Business Rocket processes filings in 7-9 days, or 2-4 days if you pay for Rush Processing. They claim to process your documents the fastest in the nation, but that's obviously false when some of their business startup competitors process in just 1 day without extra charges. They charge $49 for Rush Processing, saying it's worth $150. However, to form a business yourself in Wisconsin (the state we're using as the example in all of our comparisons) expedited filing only costs $25. What's with the $125 markup? Also, there's some ambiguity about what Business Rocket means when they talk about processing. Some business startup services differentiate between processing time (how long it takes them to prepare your documents to send to the Secretary of State after you submit them) and filing time (how long it takes for the Secretary of State to review, approve, and officially record your documents). So, Business Rocket might process your documents in 2-4 days, but it could still take the state an additional 2-3 weeks to form your business. We don't really know, because Business Rocket doesn't clarify.
Licensing assistance
In addition to business formation, Business Rocket can help you get various important licenses for your business. If you run a charter bus or limo service, you'll need a TCP License. For transporting goods or passengers for money, you'll need a Motor Carrier Permit (MTR License). Lawyers practicing in California need a CalBar License, and those in other states need a Bar License. Car dealers must get a Dealer Occupational License. If your business involves commercial vehicles, you'll need a USDOT number. Business Rocket also helps with compliance for these licenses, making sure your business meets all the legal requirements.
Grow your business through Business Rocket's partnership with MerchantChimp
Business Rocket can also help your business grow and stay organized with various services. To help your business grow, they offer website design to create a professional online presence. They also provide merchant services through a partnership with MerchantChimp, which offers clear rates and fast deposits for credit card processing. This partnership gives small businesses discounted processing rates and quick access to their funds, which could help you minimize your operational costs and reinvest more back into your business.
Free year of compliance monitoring
For managing your business, Business Rocket provides tax services and bookkeeping to keep your finances in order. They can assist with ownership changes and help if you need to close your business. They also offer free compliance monitoring for the first year ($99 thereafter) to make sure your business follows all regulations and can help you get a seller's permit to legally sell products.
Poor communication and managing of sensitive data
Business Rocket isn't rated by the Better Business Bureau, but they have received complaints there. These complaints range from customers being told they need to purchase additional services via email, to issues with customer support not correctly closing accounts - leading to unexpected and costly charges that Business Rocket refused to refund. Some customers have also expressed concerns about how sensitive information is collected. For instance, one customer received a text from an unknown number asking for their social security number, which was later confirmed to be from Business Rocket. Business Rocket provides customer service from 9 am to 5:30 pm Pacific time, Monday to Friday. However, some customers have reported being no-showed for prearranged consultations and not receiving timely email responses.
Not worth your time
We wouldn't recommend Business Rocket for your business startup needs. They are dishonest about their pricing, their customer support can be hit-or-miss, and they're likely to spam your email trying to convince you to purchase unnecessary add-on services. Try one of our higher-rated business startup services instead.
Starting a business is an exciting venture - but making it safely through all the legal and bureaucratic hoops can be a real headache. New entrepreneurs might feel overwhelmed by the labyrinth of legal requirements, paperwork, and ongoing compliance.
But don't give up before you get started. This is where Business Startup Services step in, offering a lifeline to help you through the initial setup and maintenance of your business structure. Whether you're a budding entrepreneur with a fresh idea or a seasoned professional looking to scale up a side hustle, these services are designed to take care of the tricky stuff, so you can focus more on what only you can do - running your business.
Business Startup Services handle all the nitty-gritty requirements that might otherwise overwhelm you. On your behalf, they can file the necessary documents to establish your business legally, keep your company in good standing with state and federal regulations, secure your business name, register for tax purposes, and even manage yearly filings and official correspondence through registered agent services.
However, not all Business Startup Services are the same, and you should know what each one specializes in before you make your decision. Some services offer a broad range of legal support beyond just setting up shop, including trademark registration and personalized legal advice. Others focus more on affordability and essential startup services, making them ideal for entrepreneurs who are just beginning and watching their budget carefully. Then there are those that prioritize privacy and personalized customer support, shielding your personal information from public records and offering you more direct assistance.
When shopping for a Business Startup Service online, consider the following:
At Top Consumer Reviews, we've done the legwork and analyzed the different Business Startup Services available, helping you compare and contrast them with ease. Whether you need comprehensive legal support or just the basics, we hope this information helps you find the perfect service for your new business.
Select any 2 Business Startup Services to compare them head to head