Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.
Saturday, February 27th
Backcountry is a Utah-based company that started in 1996. Since their humble roots in a garage in Park City, they've grown to have offices in Portland, Costa Rica, and Germany. They sell products to help outdoor enthusiasts enjoy Mother Nature in all four seasons. Whether you're looking for surfing. snowboarding, fishing, or hiking gear, Backcountry has you covered and has earned a high rating from us.
Name-brand Options
Backcountry carries a lot of recognizable brands like Patagonia, The North Face, Marmot, Salomon, Stoic, Black Diamond, and more. The categories of hiking equipment include:
Opportunities For Savings
If you sign up to receive emails from Backcountry you will receive 15% off of your first order. This could end up being a significant savings if you plan to spend a lot here. They also run periodic sitewide promotions that give major discounts on certain categories of their products that customers should watch out for.
Shopping Assistance
Right when you visit the Backcountry site, you'll get a pop-up with the option to chat with a "Gearhead" (someone who is an expert with their products). This is a great resource if you're unsure what camping gear you need or if you're debating between certain products and want a second opinion.
Advocates For Earth
Besides selling camping gear, Backcountry takes part in quite a few important causes. They've joined forces with The Nature Conservatory to protect natural landscapes, donate to the Wildland Firefighter Foundation, partner with the National Ability Center to provide outdoor activities for those with disabilities, and they make sure their shipping packaging is 100% recyclable. Backcountry believes that to enjoy the outdoors, you should be committed to protecting it.
Standard Return Policy
Backcountry allows customers to return new, unused gear at any time for a full refund via the original payment method. Used gear must be undamaged and in like-new condition to be returned within 30 days for store credit. Store credits are only valid for one year before they expire. If there is reason to believe that a used item has issues due to a manufacturing defect, Backcountry's warranty department should be contacted to take care of the problem.
Customer Satisfaction Going Downhill
A major complaint that Backcountry receives is about their return policy and shipping practices. You have to pay at least $7 for return shipping even if the item you received was defective. Customers have mentioned that in earlier years, Backcountry was easier to work with but it seems that their customer service is slowly getting harder to work with. Some say it takes a long time to get your money back if you choose to return your items. On the flip side, there are customers who have happily bought from Backcountry for 20+ years because of their expertise in the industry and wide selection of products.
Still A Good Option
Although Backcountry has some areas they could improve in order to keep their customers coming back, they are a well-known name in the camping industry for a reason. They have a huge inventory of camping gear to take care of all your needs. Backcountry won't be your cheapest option since they supply name brands and high-quality products, but if you're a serious camper, this is a good place to shop online.
Leaving your home to enjoy the great outdoors for a few days might mean leaving behind some of the conveniences of electricity, heating and A/C, plumbing, and other basic comforts. So, you'll need to find high-quality gear to keep you warm, make food, and stay sheltered on your camping trip. Whether it's a large tent or a camping stove, you'll want to get a few things before heading out.
Shopping online for all your camping gear needs is the best way to get your favorite brands, a good selection of products, and the top deals on everything. Rather than running from store to store trying to check off your list of camping essentials, kick back in the comfort of your home and browse retailers on the internet. As a perk, everything will get delivered straight to your door, so the only place you'll be heading is on your camping trip!
By being able to compare the price of different items between retailers, you can easily stay within a budget when shopping for sleeping bags, shoes, cookware, backpacks, food, and all the other necessities for outdoor survival. You can keep an eye out for sitewide sales and discount codes to get the best prices on name-brand items. It's easy to do a lot of research about what you're buying online, which is important since the camping gear you purchase will likely be used many times over.
Before choosing a store to buy camping gear from, we recommend you keep the following criteria in mind:
To help you identify the best camping gear retailers, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find all the outdoor gear you need for your next adventure.
Select any 2 Camping Gear Stores to compare them head to head