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ADT vs Vivint

Monday, October 25th

2021 Canadian Home Security Reviews

ADT Review 3 Star Rating

ADT

3 Star Rating
  • Installation fees of up to $99
  • Available in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland & Labrador, Nova Scotia, Ontario, PEI, Quebec and Saskatchewan
  • 3-year monitoring contract required
  • All plans include smoke/fire/carbon monoxide monitoring

In Canada, ADT offers home security systems through partner resellers like Alarm Guard. You can customize your equipment as desired, but expect that it will need a professional install that may or may not be included for free with your system purchase. ADT has a rock-solid history spanning over 100 years in the industry, but partner Alarm Guard doesn't have the reputation to match.

Vivint Review 1 Star Rating

Vivint

1 Star Rating
  • Installation fees of up to USD $200
  • Monitoring fees starting at USD $30/month
  • Required contracts of up to 5 years
  • Must be ordered directly from a rep, can't be purchased online
  • Many options for smart home automation

With more than two million customers throughout North America, Vivint is a well-recognized brand in the home security industry. You may be tempted to purchase a system after getting a sales pitch from a door-to-door rep, but think again: this company was downgraded from a "D" to an "F" rating by the Better Business Bureau, and you will be locked into a long contract for a system that may or may not work as promised. Vivint gets our lowest ranking among home security systems in Canada.

The 5 Best Canadian Home Security Systems

Where Can You Find the Best Home Security Systems in Canada?

You've got a lot of options to choose from, including basic do-it-yourself packages with just a few sensors and high-tech, state-of-the-art protection that's installed by a professional - and everything in between!

But, maybe you're wondering if you really need a security system. With over 150,000 burglaries per year in Canada, the answer is "yes" . When would-be criminals are looking for an easy target, they usually bypass homes with security systems. Making it obvious that your residence is protected and monitored around-the-clock can prevent you from becoming a victim.

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Canadian Home Security FAQ

There are more than 2 million break-ins every year in the United States alone. Home security systems are the most logical way to give yourself the peace of mind that comes from knowing that you, your loved ones and your property are being watched over.
The most important feature is 24/7 monitoring, which most services offer as part of your monthly fees. At a minimum, you'll want to have sensors for all of the exterior doors in your residence.
There are many add-ons that can offer additional security and protection. Your home security system could have smoke and CO2 detectors, flooding sensors, motion detectors, night vision cameras, and much more.
You'll find plans both with and without required service contracts. The tradeoff is usually in the price of the equipment vs. the monthly service fees. (See the next question for more on that.)
That depends. You should expect two costs: equipment and monthly service charges. Some providers of home security systems give you the equipment "for free", as long as you sign a contract (usually 2-5 years). Others have you pay for the equipment upfront as a one-time charge, but their monthly fees tend to be lower. And, with most services, you'll pay more for monthly monitoring if your system has all of the bells and whistles.
One of the most customer-friendly aspects of today's home security systems is DIY installation. While there are still a handful of companies that require you to sit down with a sales rep and then wait for a professional to come and set up your system, the vast majority are designed to be easy and fast for you to install yourself. You'll have ample support via phone or online chat if you need extra guidance during the process.
Yes, most of the time. You'll typically have a 30-day window to use your home security system and decide if it provides the protection and service you need. Terms vary, however: you may get a full refund for all fees paid, or you may only be allowed to break your contract without getting any money back. Be sure to understand the details of any plan you select, before you sign up.
Usually, yes. Because of the do-it-yourself nature of most of today's systems, you can uninstall and move your equipment just as easily as you set it up the first time. You'll just need to update the company with your current address, so that emergency responders have the right location in the event of an alarm.
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Continued from above...

Plus, there are many other benefits that come from having a home security system. You can include smoke and carbon monoxide detectors, flooding sensors, and many other features to keep your family and your belongings safe - especially when emergency services can be dispatched at the very moment an alert happens. As an added benefit, most homeowners save on their insurance when they have a security system installed.

With so many companies offering home security systems in Canada, how can you determine which one is the best for your needs? Here are several factors to keep in mind that can help guide your decision:

  • Canada-based Service. As you browse various providers of security systems, you'll quickly see that while many operate in Canada, some of them are obviously geared towards homeowners in the US. That's not necessarily a bad thing, but you may feel more secure with a provider that has call centres and representatives located in Canada itself. You may also find that some home security providers' websites advertise availability in Canada, but when you go to place an order you find out otherwise.
  • Equipment and Installation. What sensors, detectors, cameras and other equipment does the company offer? Will you have to pay for it outright or is it "free" with your monthly servicing fees? Also, some companies let you install your security system on your own, while others require a professional installation (which you may pay extra for).
  • Monitoring Service. Most home security systems come with 24/7 monitoring. How much will you pay each month? It's also a good idea to consider what previous and current clients say about the response time when the system detects an intrusion or an emergency, as well as the way the company handles false alarms.
  • Contracts. Will you have to sign a lengthy contract to use the service? Many home security systems come with a contract of up to 5 years, with stiff penalties for early termination. Others allow you to pay month-to-month with no long-term commitment.
  • Satisfaction Guarantee. If you aren't happy with the way your home security system is performing, what are your options? Can you cancel the service with no penalty? Can you get a refund? What kind of warranty coverage is offered on the system's equipment?
  • Overall Reputation. Has the Better Business Bureau rated the home security company? Does the service provide reliable, affordable protection? How well does the customer service team respond to problems that arise?

TopConsumerReviews.com has reviewed and ranked the best home security systems available in Canada today. We hope this information provides all of the information you need to choose a home security system to protect your residence and family around the clock!

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