Where is the best place to find Canadian home security systems? Canadian home security systems have come a long way from the simple locks and alarms of the past. With around 137,516 burglaries reported each year in Canada, home security systems can help you protect your loved ones and your belongings. Today, you can compare plans, equipment, and installation services all in one place without visiting multiple stores.
Best Option
Frontpoint is a home security option that offers DIY wireless home security systems in Canada. Known for its easy installation and options to add professional monitoring, you get the best of both worlds with Frontpoint: control and added security if you want it. Some of its best features include cellular backup, crash and smash protection, and total control through your mobile app. Frontpoint can also connect to your existing smart home features by interfacing with Google and Alexa. The best part: Frontpoint's equipment all comes with a 30-day risk-free guarantee that promises a full refund if you don't love any part of your security system.
Coverage across most of Canada
Frontpoint has a large coverage area in Canada. Frontpoint covers every province and territory in Canada, except for Quebec. However, for everyone else, you'll have full access to 24/7 professional monitoring services with this Canadian home security provider. While we'd still like to see total coverage, the large range offered by Frontpoint stands out from many of its competitors who don't offer more than one or two provinces and territories.
Kits from $96.99 to $490.55 per package
Frontpoint offers three ways to buy your entire system or starter kit. You can choose from two pre-made kits or design your own. Here's what you can expect from Frontpoint's Canadian home security packages:
Notably, all of the prices listed at Frontpoint are in USD, which may be a bit confusing, so we did the conversion for you. Just make sure to double-check your own prices when you get around to purchasing (all of the prices going forward will be in CAD).
Extras from $63.25 to $269.87
Frontpoint allows you to buy single add-ons à la carte if you want to, either individually or as part of the Build Your Own Home Security System. This Canadian home security option has top-notch customization. You can buy door/window sensors, motion sensors, smoke and heat sensors, premium floodlight cameras, indoor cameras, wireless doorbell cameras, and smart door locks, all separate from the kits. The prices range from $63.25 for motion sensors up to $269.87 per item for doorbell cameras.
Monitoring costs from $0.50 to $1.64 per day
Frontpoint offers three types of monitoring. You can get a Video-Only Plan for just $0.50 per day. This includes access and control through your mobile app, email, and text notifications, pet protection, in-app panic control, and personal emergency information. The next tier up is Interactive Monitoring for $1.50 per day. This includes all the features of Video-Only plus intrusion protection, fire and carbon monoxide protection, flood monitoring, home automation, automatic hourly system checks, fast dispatch times, 24-hour battery backup, and crash and smash safety. Finally, Frontpoint offers Ultimate Monitoring for $1.64 per day, which includes all of the features of Interactive, plus video with analytics for total video control with your Canadian home security system.
Top marks from homeowners across the board
Frontpoint has a stellar "A+" rating and accreditation from the Better Business Bureau. On top of that, it has a 4-star average rating with over 12,000 individual customer reviews to back up the rating. Of those 12,000 homeowners, almost 80% of them gave Frontpoint a full 5 stars for its service. This home security site has earned praise for quick responses, easy installation, zero hassle, and fast setup. Frontpoint responded quickly to customers who had questions.
Top pick: most customization and control
Frontpoint is a standout Canadian home security platform with impressive pricing, competitive customer service, total control over your system (whether you want to use it yourself or pay for monitoring is totally up to you), and complete transparency about costs and what you're signing up for. There's pretty much no downside to Frontpoint, earning it a full 5 stars and the top spot in our review.
Great
Fluent is a Canadian home security site that has custom, wireless security for your home. Services include features like video surveillance, remote control with your mobile app, AI deterrence, and more. Fluent's system is designed to work with cellular for a more reliable connection, and with your existing smart home technology, like Google Home and Alexa. (However, it doesn't mention integration with Apple HomeKit.)
Limited coverage depending on your city
Fluent offers services in both the US and Canada. However, it currently only offers service in certain metropolitan areas in British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and New Brunswick. Make sure you check and see if your city is included in this home security's monitoring service.
Sit back and wait
Fluent is a home security company that offers zero pricing transparency in Canada. Unlike most of its competitors, there are no prices listed on the site, and you must call or wait for them to reach out via phone to get a custom quote. You can expect to provide details like your exact address, number of rooms, and the kind of security you're looking for. However, while we reached out for a quote, we waited several business hours without hearing back. Given that this is the only way to get pricing from the company, we would expect them to be more timely.
Estimated prices from $29.99 to $51.99 per month
Our research showed that customers generally pay around $29.99 to $51.99 for professional monitoring (and there appears to be no separation between the monitoring costs and the equipment). On the other hand, customers note that there aren't any pre-made packages, and all prices are "custom." The one thing that remained the same across different customers was that they noted a $99 fee is charged if you have to move your security system to a new home.
You can't directly purchase add-ons
Fluent allows you to look at the equipment online and see what you'll be adding to your home. However, there is no way to buy any of these items separately. You'll have to wait for your quote and see what Fluent brings with your custom Canadian home security plan. From what the site shows, a complete system would include a control panel, the app, a smart smoke detector, a CO detector, a flood detector, burglar detection, and 24/7 monitoring.
Highly helpful technicians
Fluent currently holds an impressive "A+" rating from the Better Business Bureau. On top of that, it has a competitive 4.3 stars out of 5 from Trustpilot. Recent reviews for Fluent were all 5 stars, and customers highly praised the customer service and the impressive help for getting the system up and running. Considering that we never heard back from Fluent, the reviews point to this being a one-off (maybe this Canadian home security company had a full day of calls). Almost every review mentioned an install technician or customer service rep by name with high praise for their helpfulness.
Great choice with zero DIY
While we'd love to see more cost transparency, the overall consensus is that Fluent's home security is a service Canadians can trust. The costs for monitoring (from what our research turned up) won't break the bank, and the customer service is helpful and friendly. If you're not someone who wants to bother with DIY home security, this is a great option if you have coverage in your area.
Very Good
ThinkPro is a DIY home and small business security option that's available for Canadian customers. Their service stands out by not requiring any long-term contracts, and it promises lower-than-average monthly fees, too. Professional monitoring is offered, but you can operate the system as a DIY home security option if you prefer. ThinkPro offers Z-Wave compatibility, which allows you to connect with most smart home automation systems that you already have. It will natively connect with your Amazon Echo without needing the Z-Wave.
Full coverage across Canada
ThinkPro is one of the only Canadian home security platforms in our review that offers complete coverage across the entire country. You can get coverage Canada-wide; no provinces or territories are left out if you want to grab professional monitoring with this system. ThinkPro notably also serves rural areas as well as metropolitan locations, so nobody gets left behind where security is concerned.
Starter kits from $181.99 to $630
ThinkPro offers four different packages to get you started with your Canadian home security system. You can pick from Value Protection, Essential Protection, Total Protection, and Total Protection + Video. Here's what you'll find in each package and how the prices turn out:
Add-ons from $49.99 to $209.99
ThinkPro allows you to easily buy items individually if you want extras added to your starter kit or to improve your home security system over time. Prices for add-ons in Canada range from $49.99 for a door/window sensor up to $209.99 for a doorbell camera. So, for some big-ticket items, it's definitely a much better deal if you get the items in the bundle or kit, but for the smaller ones, like a pinpad for $49.99, you can add it on without breaking the bank.
Monitoring costs from $24.99 to $33.99 per month
ThinkPro doesn't offer monitoring costs on its website. Instead, you have to call for a quote, and according to our research, you should be prepared to offer an address and full details of your home in order to get a reasonable quote. We contacted ThinkPro and waited several hours for a call back. We were highly disappointed that some of the information on ThinkPro was transparent (the package fees), but you can't actually purchase the packages or monitoring without calling for a quote. The quote process was somewhat lengthy, as you have to go through an automated system. We sat on hold waiting for a rep for about 5-10 minutes. Considering this is the only way to purchase this Canadian home security system, and get a quote on the monitoring costs, we did expect them to be a little easier to get a hold of. When we finally spoke to a rep, he was very polite and let us know that all of the packages listed above would cost $24.99 per month for professional monitoring. The only time monitoring costs would change is if you add a camera. 1 additional camera would bring the monthly monitoring costs up to $29.99, and if you wanted to add multiple cameras, it would be $33.99 per month.
Impressive feedback overall
ThinkPro has a stellar "A+" rating and accreditation from the Better Business Bureau. On top of that, it currently holds a 4.1-star average rating out of 5 on third-party review sites like Trustpilot. In general, customers like their overall experience with ThinkPro. Homeowners like ThinkPro's proven track record, find the customer service reps to be polite and helpful, and say that the installation of the equipment was easy to do alone. While some customers thought that the company did not have honest displays of their equipment (some homeowners didn't receive the most updated equipment when ordering), most were happy with the results of this Canadian home security company.
Competitive pricing, but hard to buy
ThinkPro is a solid choice if you want someone to do a pro install, but the lack of pricing transparency for monitoring keeps it from being one of the most competitive choices in our review. However, the pricing is reasonable, and it's worth looking into, but you may have to wait on hold for a while to talk to someone. We called during normal business hours and waited a long time just to speak to a rep. These reasons, and the inability to just purchase a Canadian home security system from ThinkPro without a sales rep call, keep it from earning something higher in our review.
Good
Canadian Security Professionals is a home security company that's known for both in-home and commercial security systems. The company offers features like 24/7 monitoring, fire monitoring, and remote control of the system through your mobile app. You can get smart home automation with this system as it integrates with Google Home, Echo, 2GIG, and Z-Wave. Notably, it doesn't offer integration with Apple HomeKit.
Extremely limited coverage
Canadian Security Professionals has a much more limited coverage area than other home security options we've seen in our research. According to the site, the company only serves individuals in Ontario and British Columbia. If you're outside of those service areas, you won't be eligible for monitoring services at all. Compared to other sites that offer coverage across most, if not all of Canada, Canadian Security Professionals is a little bit behind the pack.
Packages from $34.99 to $79.99 per month
There are four different packages offered by Canadian Security Professionals. These all include the systems, installation, and mandatory monitoring services. Thankfully, unlike some of its home security competitors, Canadian Security Professionals is upfront with its pricing. Here's what you can expect:
Most add-ons are not priced out online
Canadian Security Professionals offers optional add-ons with most packages, including smoke detectors, heat detectors, CO detectors, flood sensors, temperature sensors, and medical pendants for the Secure plan. For the Smart Secure, you can get smart door locks, smart thermostat, smart lighting, and smart garage door integration as add-ons. For Smart Secure + Video and Smart Secure Protect+, you can add 24/7 onboard recording starting at an additional $5 per month. The other add-ons are not priced on the website, so you'll need to wait for your customized quote for your home security system to hear about those.
Competitive feedback from happy homeowners
Canadian Security Professionals currently holds an "A+" rating and accreditation from the Better Business Bureau. On top of that, it has a competitive rating on third-party review sites like Trustpilot. Currently, Canadian Security Professionals holds a 3.8-star average out of 5. Recent reviewers noted that they loved how kind and welcoming the staff were at this company. They are detailed and offer helpful options and costs without any back and forth. Canadian Security Professionals also earns high praise for top-quality service and reliable technology after installation. While a few customers didn't like the overall cost of the plans with this Canadian home security provider and found it difficult to cancel, most customers said they preferred Canadian Security Professionals over other providers.
Great if you live in their coverage area
Canadian Security Professionals is a great choice except for one small snag: it only serves customers in Ontario and British Columbia. So if you're located in those territories, you're in luck. Canadian Security Professionals is transparent, easy to work with, and doesn't break the bank with installation or monthly fees. However, if you're outside of this home security company's coverage area, you're out of luck. That's a lot of Canadians who aren't serviced by Canadian Security Professionals. For these reasons, it doesn't reach higher than a middle-tier score in our review.
Fair
Ring is a home security option that was actually developed and owned by Amazon. The company was originally founded by Jamie Sominoff, and it was acquired by Amazon in 2018. This is an entirely DIY home security system offering video doorbells, security cameras, and an alarm system to help monitor your home. Ring also integrates with your existing smart home items. It easily interfaces with Alexa and Google Home, and you can integrate with Apple HomeKit, but you'll have to have a hub or a "Homebridge" to manage it.
Coverage in most of Canada
Ring offers professional monitoring for those who want to add it to their security system, and there's full coverage for most of Canada included. You can opt in to Ring monitoring in every province other than Quebec. This is pretty standard for most Canadian home security systems, so it isn't much of a surprise. If you're in any other area of Canada, you're good to go.
Kits priced from $279.99 to $699.99
Ring offers a few starter and accessory bundles to consider when you're shopping for your new home security system. There are two main complete starter kit "series" at Ring: Whole Home and Protected, each with upgrades to consider. We ordered them in order of least to most costly. Here's what you can expect in terms of features and price:
Add-ons from $9.99 to $59.99 per item
Ring has plenty of extras to add if you want to pick up a few things to enhance your starter kit, replace existing items, or just add to your Ring system over time. This Canadian home security provider offers à la carte purchases of outdoor and indoor cameras, doorbells, alarms, lighting, pet-specific ring security items, and various accessories. Prices range from $9.99 for a Ring pet tag up to $59.99 for a USB-C Solar Panel for charging outdoor Ring products.
Monitoring costs from $4.99 to $19.99 per month
Ring Home is the residential professional monitoring plan that you can subscribe to if you want someone to keep an eye on your home for you. There are three tiers to the monitoring plan for this Canadian home security system. The base tier is Basic and costs $4.99 per month, and it includes up to 180 days of video event history; person, package, and vehicle alerts; video preview alerts; and 10% off some Ring purchases. The middle tier is Standard, and it costs $9.99 per month. It includes all the features of Basic as well as doorbell calls, extended live view, and cellular backup for your alarm system. Finally, there's the Premium option that costs $19.99 per month and includes all the features of Standard as well as smart video search, video descriptions, and SOS emergency response.
Glitchy tech with problems with live view
Ring has an outstanding rating with the Better Business Bureau: it currently holds an "A+" rating and accreditation. However, its reputation on third-party review sites like Trustpilot leaves plenty to be desired. Currently, Ring has a dismal 1.3-star average out of 5. Customers who purchased Ring for their Canadian home security said that the items worked great at first, but after a few weeks, the Ring doorbell stopped working, and Ring refused to send replacements (without a new purchase). Further, many customers in areas even with solid internet can't connect to their Ring doorbell cameras (and other cameras), but the cameras will still record. The main recurring complaint is about the "live view" function, and many customers decided to return their Ring system rather than deal with the glitches.
Needs to work on camera reliability
Ring sounds like a great option at first: it's affordable, it keeps you in control of your security system, and the monitoring is very low-cost compared to some other Canadian home security systems. However, with a range of negative reviews on Trustpilot that show homeowners generally struggle to get their Ring cameras to work properly, it doesn't stand up against more reliable systems. For this reason, it comes in as a slightly below-average option. While the low cost may be good for individuals just looking for some basic security (especially if you buy individual items), the unreliability of the cameras keeps it from being a more popular choice in our review.
Subpar
Ooma is a home security company that offers what it calls "communication solutions" for Canadian homes and businesses. So, on top of smart home security, you can also get home phone service through this provider. Ooma offers build-your-own security systems as well as starter kits, so you can pick and choose how you want to build your personalized home protection. It offers integrations for Echo, Dropbox, Google, and more.
Coverage across all of Canada
According to Ooma, it offers coverage across all of Canada, but it is most effective where there is solid cellular and internet infrastructure, so its services may be more effective if you live in a more metropolitan area. While it's not that you won't get coverage in more rural locations, you might not get reliable assistance if the internet or cellular service isn't strong in your area. So, it might be worth it to do some research before you purchase Ooma for your Canadian home security system.
Premade kits from $279.99 to $399.99 per package
Ooma allows you to purchase a build-your-own setup or a pre-made starter kit. Here's what you can expect from this Canadian home security company:
If you want to build your own system, you can browse through the entire inventory of à la carte items for Ooma.
Easily buy extras from $29.99 to $74.99
You can easily buy extras or add-ons from Ooma. Some of the add-ons include additional door and window sensors, motion sensors, garage door sensors, sirens, water sensors, and keypads. The prices for add-ons at this Canadian home security provider range from $29.99 for the door and window sensors up to $74.99 for the keypads. This way, you can add to your kit, build your own, or replace items you need as necessary.
Professional monitoring only in the highest membership tier
If you'd like to add professional monitoring to your home security kit at Ooma, you can easily sign up. The company offers its professional services in three different tiers. If you use the free tier (the Monitor Plan), you'll get unlimited use of sensors, real-time notifications, audible announcements in your home, a mobile app with status updates, and instant alerts. The second tier is the Secure Plan for $5.99 per month, which includes all the features of the free tier plus a remote siren, remote call for 911, phone call, text message, and email notifications, and auto arm/disarm for your system (note: this is just for you to monitor your own system). Finally, there's the Pro Secure Plan, which includes all of the features of the Secure Plan plus the actual professional monitoring. This costs $14.99 per month, which is notably less costly than most of Ooma's competitors in the Canadian home security market.
Concerns about cancellation and security system usability
Ooma has a stellar "A+" rating and accreditation from the Better Business Bureau. However, when you look at third-party review sites like Trustpilot, Ooma raises some serious red flags. Currently, Ooma holds a 1.4-star average rating out of 5 on Trustpilot. Recent reviews show that customers are having trouble cancelling their Ooma service. Customers also felt like they couldn't get a hold of customer service when they reached out. There were also regular poor reviews for the home security system's app, as customers have trouble using it. There are frequent reports of technical issues and messaging features not working correctly for the security system and the phone system.
Worth a look only if you live near reliable internet
Ooma sounds like a top-tier choice when you look at the pricing and the flexibility of the packages. However, according to customer reviews, this Canadian home security system isn't reliable in its phone or security services, and it is also particularly difficult to cancel, even if you're dropping the service due to moving. For these reasons, it seems a bit dishonest, or at least annoying to deal with. Its low prices still make it worth looking at, but maybe only in areas with reliable internet or cellular service.
Subpar
Eufy is a smart home brand that was designed by the parent company Anker Innovations. It is an AI-powered Canadian home security company that offers features like security cameras, robot vacuums, and a range of smart home devices. Eufy is completely managed through its app, where you can monitor all of your devices in one place. Eufy offers a Canada-based store and a DIY approach, so you can build your home security your way. You can link your Eufy security devices with Alexa, Google Home, and Apple HomeKit devices.
No professional monitoring coverage in Canada
Eufy is a DIY system, and it does have professional monitoring, but it currently only offers that service in the US. There is no current coverage area for Canada, though you can use the suite of products to monitor your home security system yourself. This is a little disappointing for those looking for professional monitoring from their Canadian home security system (especially to qualify for bonuses like home insurance discounts).
Starter kits from $899.99 to $1,339.95
Eufy offers six starter kits to look through to get you started with your DIY Canadian home security system. Here's what you can expect in terms of features and cost:
Extras from $104.99 to $259.99
Eufy has a range of extras that you can buy to enhance a starter kit. If you need to replace an item in the future, you can buy components of your security system individually. You can purchase items like security cameras, video doorbells, cameras with lights, smart locks, smart lights, and additional accessories with no hassle. However, the individual items at this Canadian home security provider are quite costly, ranging from $104.99 for a SoloCam S220 up to $259.99 for a Eufy SoloCam S340 wireless camera.
Monitoring costs from $7.01 to $14.04 in the US
Eufy's monitoring service is only available in the US, but we priced it out in case they add service for Canada soon after the time of our review. There are two plans, which are $4.99 per month ($7.01 CAD) for the Basic tier and $9.99 per month ($14.04 CAD) for Plus. Basic includes false alarm forgiveness, high priority responses, tap for dispatch in your app, and practice mode. Plus includes all the features of Basic plus custom monitoring settings, sensor camera, 20% insurance discount, 24/7 emergency dispatch, and 24/7 advanced monitoring. But again, Eufy's monitoring is not yet available for Canadian customers.
Concerns about new updates
Eufy doesn't have its own page on the Better Business Bureau, but its parent company does. Regrettably, this isn't great news for Eufy. Its parent company, Anker Technology, currently has an abysmal "F" rating from the Better Business Bureau due to an increased number of complaints filed against the business. Eufy does have its own page on Trustpilot, but the reviews there are still only around mid-tier. Eufy holds a 3.4-star average out of 5. Recent reviews were almost all 1-star ratings, though, which raises some red flags. Customers claim that this home security system has "abysmal" customer service and that new updates for the software and app have made the technology "too slow" to be reliable anymore. Customers were particularly frustrated due to the high cost of the tech and poor usability, with items frequently going offline.
Its reputation has dropped in recent months
Eufy is a costly option for Canadian home security, and without the option to add professional monitoring, there isn't much that makes it stand out from other options on our list. The costs are higher, and with worsening reviews over the last few months (along with the "F" rating for its parent company), it sounds like a much riskier choice, especially if you're looking for home security on a budget.
Weak
Abode is a DIY Canadian home security system that offers smart home and automation solutions for protecting what's most important to you. Abode has integrations with smart platforms like Apple HomeKit, Alexa, Z-Wave, and Google Home, and you can sync it with smart devices, lights, locks, and thermostats. This company's security systems also come with cellular backup in case you have a power outage, so you're never left without your security. The entire thing can be set up by yourself with no tools, and it connects to your home through wifi or Ethernet connection.
Coverage everywhere except Quebec
Abode's home security systems can be purchased everywhere in Canada, but there are some restrictions if you want to opt for professional monitoring. The only place that you can't get professional monitoring in Canada is in Quebec. The remote access features, though (if you decide to handle monitoring on your own), are available everywhere, as long as you have wifi and a connection through your mobile device.
Starter kits from $91.36 to $281.11 per bundle
Abode has three security starter kits to choose from: the Abode Security, the Smart Security, and the Iota All-In-One Security. Let's see how they stack up:
Keep in mind that despite the fact that this is a Canadian home security system, the prices are listed in USD, so you will need to do some conversion to get the actual price. We did the conversions for you at the time of our review, but make sure you double-check the conversion before you purchase to avoid a surprise at checkout.
Most complete bundle for $351.38
There are plenty of extras and add-ons for your Canadian home security system available through Abode. On top of additional bundles, which range from $316.25 to $365.44 for an 8-piece or 14-piece bundle, you can also buy individual extras to build out your ideal home security system, including extra cameras, doorbells, door and window alarms, glass break sensors, environmental sensors, keypads, and smart home devices. The most complete bundle offered by Abode includes 14 pieces with a security hub, a keyfob, 1 Gen. 2 keypad, 1 acoustic glass break sensor, 2 motion sensors, and 8 mini door/window sensors for $351.38.
Monitoring from $0 to $337.32 per year
Abode's "no subscription" plan is free to use for your Canadian home security system, and it includes live video footage from all of your cameras (to your phone), integration with Apple HomeKit, Smart Home integrations, and app access from your phone or desktop. The Standard subscription plan includes all of the features of the free plan, plus 24/7 professional monitoring, a timeline for the past 10 days, AI smart detection, insurance policy discounts, and notifications with device names included. This plan costs $105.40 annually. The Pro plan includes all the features of Standard, as well as cellular backup and free ground shipping for your security system. This plan costs $337.32 per year.
Most reviews show disappointment with quality
Abode currently holds a "B" rating from the Better Business Bureau; however, on third-party review sites like Trustpilot, Abode's reputation isn't terribly impressive. It currently holds a 2.6-star average out of 5. Recent reviews are mixed between 5-star and 1-star ratings. Customers who disliked their experience with Abode said that items came with defects or simply didn't work. There are also claims that the company refused to offer refunds or replace the broken units. Further, Abode has received complaints about the quality of its security cameras, and the video recording service that some customers paid for was noted to be spotty. Shockingly, when we went through the recent 5-star reviews, these were all for a different company (also called Abode) that is a furniture store. So the positive feedback generally wasn't for this home security system at all.
Doesn't work on arrival
If you're looking for the most reliable Canadian home security system, Abode should not be at the top of your list. Considering the wide range of recent complaints about the quality of the system parts and items not working on arrival, it is difficult to recommend Abode over its competitors. It's bad enough that customers have trouble with the free parts of the security system, but those who paid for monitoring also claimed systems were down or unusable. Yikes.
Weak
Alarm Guard is a Canadian home security company that specializes in home and commercial protection. The company will install the system for you and it includes alarms, video surveillance, and smart home integration. You can integrate with Alexa, Google Home, and Apple HomeKit to make your security seamless with your existing smart home automations. The company was founded in 2003 and is an authorized supplier in Canada.
Full coverage across Canada
Alarm Guard offers monitoring services across Alberta, BC, Manitoba, New Brunswick, Newfoundland & Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, and Saskatchewan. The Canadian home security company offers services in both English and French for customer support. You won't have to worry about being in a dead zone with this company, regardless of where you're from.
Packages are contingent on your monitoring package
Alarm Guard's pricing is built into the monitoring packages. If you choose to go with professional monitoring, your equipment will be free of charge, or rather, included in the price you pay for installation. Alarm Guard doesn't work as a DIY Canadian home security company, so you will have to pay for installation no matter what. As such, you have to put your information in for a free estimate to get accurate pricing. In general, we were able to find customers who listed their charges to give you an idea. Complete pricing isn't offered unless you schedule an in-person estimate where Alarm Guard comes out to preview your home and build the ideal security system for your home size and needs. According to customers who used the system, the pricing includes a customer installation charge of $199 and a mandatory 60-month monitoring agreement of $37 per month. Alarm Guard does state that it offers plans with $0 installation with a 36-month agreement, but the rates for that seem to vary between $25 and $40 per month.
No extras available
You can't buy specific extras directly from Alarm Guard. The systems come all together, and Alarm Guard will quote you for the equipment (or include it in the price of your membership, depending on the deal offered at the time of your order). So, if you're looking for a way to put together your home security system yourself, you may feel disappointed by the options at Alarm Guard.
More stress than security
Alarm Guard currently holds an "A+" rating from the Better Business Bureau. However, there are fewer third-party reviews for Alarm Guard than we've seen with other Canadian home security companies in our review. Currently, Alarm Guard only has 20 total reviews on Trustpilot, and the feedback isn't great. This security company only has 2.2 stars on average (out of 5 stars) from customers who have used the system. Reviewers say that the Alarm Guard guard systems are "faulty" and, in general, customers found themselves contacting customer support to resolve issues with their home security more often than not. Alarm Guard's reputation is that it's hard to find someone to help you when something goes wrong, and as one customer put it, "Alarm Guard creates stress, rather than security." For example, Alarm Guard made faulty calls about a breach when customers left doors open while bringing in groceries.
Takes control away from the homeowner
Alarm Guard is one of our least favourite Canadian home security companies in our review. Not only does it lack pricing transparency, so you won't know the total cost until the company has come out to do the in-home estimate, but you can't upgrade or make changes to your security system on your own. With the regular reviews showing issues with customer service as well as problems with the system itself, it's safer to go with a Canadian home security provider that offers you more control over your system.
Poor
Telus is a telephone and technology company based in Vancouver, British Columbia, that also doubles as a Canadian home security option. The company has multiple divisions, including Telus Communications, Telus Mobility, Telus Health, and Telus International, that offer mobile, internet, television, security, and healthcare solutions, depending on which division you're working with. Telus's security offers protection from threats like fires, floods, break-ins, and comes with professional monitoring services. Telus integrates with your existing smart home devices through the SmartHome Security automation platform, or you can sync it with Alexa and Google Home.
Covers most of Canada with cellular
Telus currently provides its services to homeowners and businesses throughout Canada, the US, Mexico, Europe, Asia, the Middle East, and Africa. As for the professional monitoring services, you can expect coverage in most of Canada, though its map doesn't specifically talk about security services, but focuses more on Telus' phone plans and cellular networks rather than its home security coverage in Canada.
Monthly pricing from $13.08 to $28.67 per plan
Telus requires that you pay through subscription when you buy this Canadian home security system. So, when you're looking at starter kits and bundles, the price is all included in your monthly plan for things like video storage or energy efficiency. However, these prices don't include professional monitoring. Here are the options for Telus' SmartHome+ membership, which include different devices:
No add-ons that you can buy separately
From our research on Telus, we couldn't find anywhere on its website where you can buy individual home security items. While you can set up the things you get in your packages yourself at no cost, you can't choose individual pieces of a security system and build the ideal package for your home. This Canadian home security company doesn't offer as much flexibility as many of its competitors.
Monitoring costs from $60 to $67 per month
If you want to add professional monitoring with this Canadian home security option, there are separate starter kits to consider. There are two options to choose from: Secure + Video and Control + Video. Here's how the pricing shakes out if you prefer pro monitoring with Telus:
Deeply concerning reviews about poor customer service
Telus, regrettably, has a lower-than-average "C-" rating from the Better Business Bureau due to recent complaints filed against the home security business that were not resolved. On top of that, Telus also holds an abysmal 1.2 stars out of 5 on Trustpilot, with almost 90% of all reviews showing a one-star rating. There's been pretty much only negative reviews since the beginning of this year, which is a major red flag. Homeowners range from being generally frustrated to outright furious with Telus for its poor customer service and difficulties with the security systems working properly. Worse of all, customers complained that they couldn't cancel their Telus service without a massive hassle, and had negative experiences with customer service while trying to complete their cancellations. One customer said that his "stress level [...] goes through the roof just thinking about calling Telus for any customer service." Ouch.
Stay away unless you want extra stress
Telus stands out - not for good things, but for the bad. It's got a terrible reputation among homeowners for all of its services (whether that's cellular or security). Plus, with issues with customer service, if you run into problems with your Telus home security system, you don't have a guarantee that the company will actually help you resolve it. With customers finding their experiences with Telus more stressful than secure, it earns the lowest rating in our review. Considering many of the reviews we saw during our research warned potential customers away from this telecommunications giant, we're going to do the same. We strongly recommend that you look at the higher-ranked Canadian home security providers on our list instead.
Continued from above...
Canadian home security systems have come a long way from the simple locks and alarms of the past. With around 137,516 burglaries reported each year in Canada, home security systems can help you protect your loved ones and your belongings. Today, you can compare plans, equipment, and installation services all in one place without visiting multiple stores.
As technology advances, so does home protection, beyond the traditional wired systems that alert homeowners through loud sirens or calls to the local police, home cameras to monitor entry, and even alarms that tell you when someone gets in through a window. Today, security has evolved into a fully connected experience that combines advanced sensors, smart cameras, and mobile control
You can easily explore your options based on your home size, budget, and level of coverage. Many providers include live chat support and detailed guides to help you understand your options, whether you're a first-time buyer or upgrading an older system. Whether you want to watch your home yourself or sign up for full-time monitoring through the security system, there are plenty of ways to enjoy safety and security, no matter your budget.
Canadian home security systems also give homeowners more choices than ever when it comes to monitoring options. You can select self-monitoring, where alerts are sent directly to your phone so you can check in from anywhere using an app or live camera feed. This option is great for those who want full control and prefer not to pay monthly fees. On the other hand, professional monitoring offers an extra layer of protection, with trained agents available around the clock to contact emergency services when an alarm is triggered. Many Canadians choose a mix of both.
Searching for Canadian home security systems online also brings more cost control than ever before. Traditional systems often required long contracts, expensive installation fees, and high monthly costs for professional monitoring. However, the best providers offer flexible pricing, do-it-yourself packages, and no-contract options that help homeowners save. Some companies even sell bundles with sensors, cameras, and control panels to make it more affordable to completely cover your home without spending thousands.
If you're a Canadian looking for a new home security system or to upgrade your existing system, you're in luck. There are plenty of sites and security plans to choose from. To help you find the best pick for your home and family, we've put together some factors to help you make the safest selection for your home security:
Whether you need your security system upgraded or you're starting fresh at a new home, getting your family and your home base protected is essential for that extra peace of mind. That's why Top Consumer Reviews has researched and ranked the top Canadian home security systems out there today. This way, you can leave for a day, or a week, or even a month, and know your home is protected and under your watch (or under the eyes of a professional). Enjoy your time at home and away!
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Home Security Systems Terminology
There are many terms used by home security companies to describe their products. Here we have described what many of these terms mean so you can use them when looking at our home security systems reviews.
Features You Can Expect To Find In A Home Security System
Here are a few things you can expect to find in a home security system:
Control Panels
These panels are the 'brains' of home security systems. They are physically or remotely attached to electronic sensors and detectors throughout the house. They usually have a keypad with them to allow you to control, disable or activate your home security system.
Alarms
Home security systems can use sounds to alert you to the presence of an intruder, but it's important to remember that alarms can be useful in the case of carbon monoxide, fire, flood or other disasters too. Safety systems should be installed in your home along with home security systems.
Door and Window Sensors
These home security sensors have two parts - one that goes on the door or window itself, and another on the corresponding frame. Magnets keep a charge running through the home security sensor while the door is closed. When a door or window is opened, the circuit is broken and the sensor triggers an alarm via the main control panel. Keep in mind that window sensors won't
work
on windows that don't open - for that, you'll need a glass break sensor to recognize the sound of a window being broken.
Motion Sensors
Motion detectors are ideally used in large areas that either aren't or can't be secured with door or window sensors (for example, a large room with many windows or a backyard). They can generally detect motion from 40 to 80 feet away and can be connected to your home alarm system or to a security camera. There are two main types of home security motion sensors: active detectors,
which
emit light, sound or other forms of energy and recognize when that energy is being disturbed; or passive detectors, which recognize incoming signals sent from the disturbance, such as heat or sound waves.
Security Cameras
CCTV cameras are used for surveillance and are designed to transmit images to a specific place and a limited number of monitors. Analog or digital surveillance cameras are simply a camera attached (either by a cable or wirelessly) to a digital video recorder (DVR) that's used to record the images picked up by the camera.
IP/network cameras are similar to analog/digital cameras, but have an IP address assigned to them, allowing owners to view images on their computer through the internet, anywhere in the world.
Outdoor perimeter Protection
Fences, gates and outdoor lighting are all simple ways to deter intruders. However, there are also motion sensors and security cameras similar to the ones in your home that are specifically designed for outdoor use. Perimeter home security systems can also be used to sound alarms before an intruder crosses the border into your property (let alone into your home). Infrared,
microwave and radar detectors, and buried cables are activated by someone crossing the boundary and can be placed around your yard for added protection.
These can be set up to sound a home alarm or turn on outdoor flood lights. They can also communicate with your systems within the house to alert you or your home security company of the breach. Outdoor protection can be mistakenly activated by natural factors such as trees, wind, and animals.
Homeowners today have a variety of options they can use to tailor a home security system specific to their needs.
Alarms, Cameras and Locks; How Home Security Can Help Prevent Home Invasion
The first thing anyone needs to realize in any given home security situation is an unfortunate truth: if a smart, determined, burglar wants to get into your house while you're out, they will.
But now for the good news: you can stall most, if not all burglars, long enough for them to be discouraged and move onto easier targets. How? Simple. Here are three easy things to consider in order to make your home more secure.
Be Aware
Simply being aware of your surroundings can save you, your loved ones, and your neighbor's headaches later. Google, or your local police department, has statistics on crime in your local area.
For example, recently a Seattle woman witnessed two suspicious men emerge from a neighbor's backyard. She took down descriptions of the men, a partial license plate and called the police. While police discovered her neighbor had indeed been burglarized, the woman gave them enough of a description that police recognized the suspects from previous offenses and were able to make an arrest.
Being aware also necessitates that you're aware of your property's weaknesses. Take the time to scan your property. Look for any easy entry points a burglar could use to invade your home. Once you've done that, consider ways to prevent it. It could be as simple as taking down a lattice on the side of your house for ivy, or installing more secure window and door locks.
Don't open the door for unexpected strangers, even if they claim it's an emergency. Home invasions, where criminals force their way into your house while you or loved ones are inside, are on the rise and the perpetrators are using increasingly deceptive methods to gain access to a home.
Fortunately, the same precautions used to prevent burglaries can help to prevent home invasions. Peepholes, or windows around the front door, are a good method of identifying and judging a stranger before opening your door. Doors with solid cores, bolt locks and reinforced windows can also buy you the time needed to call the police if an invader tries to force their way in.
Finally, talk with your family about burglaries and invasions, and be sure to discuss home security plans for both situations.
Upgrade Your Home
Adding upgrades to your home can also help prevent burglaries. A solid core door and deadbolt locks can go a long way in deterring potential pilferers. Upgrade the locks on your windows, make sure you have a thick glass and prevent your windows from opening more than six inches with dowel. Even small things, like buying signs showcasing your security oriented thinking, can make
a
criminal reconsider a possible burglary.
Get strong outdoor lights which automatically turn on when movement is detected at night. Burglars hate being bathed in light, and besides, a sudden light coming from your home while you're away can alert a neighbor to a potential burglary in progress.
Home security systems are an excellent way to protect your home and family. The best home security companies offer affordable systems that utilize the latest in technology, including wireless systems, motion detectors, and remote access while you're away. If you're considering a home security system, make sure you choose one that has a good reputation and a budget that meets your needs.
Finally, if you're going to be gone for a long while, perhaps on a vacation, consider purchasing light timers which can turn lights on and off automatically while you're away.
Lock Up, Be Safe
Lock your doors and lock your windows. That's the easiest and most overlooked way to prevent robberies or home invasions.
The vast majority of burglaries occur through open, or unlocked, windows and doors. If you want to prevent any trespasses, closing and locking any obvious entry points into your home is a good start - even if you're only out of your home for just a few minutes.
Do you keep a spare key? Do you have a nice hiding spot for it? Is it under a rock (or in a fake rock) near your front door? Unfortunately, that's too easy. Burglars know all the good hiding spots for spare keys. The first solution is, of course, to not lose your keys in the first place. The second solution, according to home security experts, is to give your spare keys to a trusted neighbor for safe keeping.
Burglars often discover the layout of a targeted house by posing as salesmen, delivery men, or contractors. They plan before they strike, and usually target someone they consider to be an easy victim. You can prove them wrong by planning ahead and being prepared.
How A Burglar Targets Your Home
Not all burglaries can be stopped, but most can be prevented. By knowing what a burglar is looking for in a target, you can better anticipate what home security measures you should take.
Here are four ways a burglar targets homes:
They Look For The Right House
Burglars often look for nice, out-of-the-way houses with, as retailers call it, "curb appeal". Typically they'll look for houses that are both remote, and have enough overgrown vegetation to keep their illegal activities relatively secret.
They also look for homes with easy access to the inside. Homes with windows that can be opened at ground-floor level, represent an easy mark, especially if the house doesn't have a home security system.
Homes with small compact backyards, are secluded from neighbors, or are located next to forests and woods are frequently targeted thanks to both the ease of access, and the ease of escape.
They Stake It Out
Staking out a house is no small matter to the professional burglar. In fact it can often be the most difficult part of the job.
There are a few ways crooks can learn your habits. First, there's the traditional stake out - where the burglar sits in a car, or a nearby hiding spot, in order to watch and observe the habits of whomever lives in your home.
Then there's the kind of intruder that you invite in. Not intentionally, of course, but ill-meaning contractors, such as plumbers, painters, or home renovators, can take the opportunity track you and your family's habits while working on your home. They can determine whether you have an active home security system, which can be a strong deterrent to their plans. They can also use this opportunity to make their theft all the easier by leaving doors and windows unlocked for when they return.
They Learn Your Habits
Most burglaries take place in the middle of the day when homeowners and their neighbors are away at work. But they typically don't just pick a house at random and wait for everyone to leave. Instead, during their stake-out phase, they learn the habits of a household in order to get a better understanding of what they're dealing with.
Through the stakeout they also discover ways that you get in and out of your house. Say, for example, that you have a spare set of keys hidden nearby that you, or a loved one, frequently uses. If this is used too often, burglars will see it and discover an easy way to enter your home. Burglars can also learn what sort of items you may have in your home. While a burglar may not steal your 60-inch big screen television, but they'll know you can afford it, and probably have small, more manageable possessions they can swipe.
Burglars also tend to keep track of family habits. They can easily learn what time everyone leaves the house and when they return. Some burglars may even keep track of the habits of nearby neighbors for an added touch of awareness.
The more risky burglars, and the ones more likely to get caught, will sometimes walk right up to a targeted house and knock on the door to see if anyone is home. If someone answers the door, they'll typically make up a cover, like they're landscapers looking for work. If not, they'll poke around the perimeter of the house looking for a way in. If your house isn't protected, they can easily gain entry this way.
They Steal, Then Steal Again
Unfortunately, statistics show that if you've already been the victim of a burglary, you're at a high risk of it happening again. A burglar will often hit the same home a second time after the homeowner has replaced their stolen items and have fallen back into their normal habits. Unless home security precautions are taken, it's not hard for the burglar to do, especially
considering they've already hit the home once before and know the layout of the property.
Which Home Security System Sensors Are Right For You?
There are a variety of home security system sensors to choose from today, many which can provide multiple functions. Here's a quick run-down of the most popular home security sensors available today, and what they can do for you.
Door and window home security sensors
Door and window home security sensors are the basic sensors of home security. These sensors protect their respective elements by using magnets, and alert the main control panel if one is disturbed. If a sensor is disturbed in an unauthorized manner - such as late at night or while you're away during vacation - they will result in an activated alarm.
Door and window sensors are ideal for homes with only a few entrances and opening windows. In large houses with many entrances, it may not be practical or cost-effective to arm every single window in the house, but in a small house these home security sensors can provide a good deal of security. Door sensors can also be programmed to sound a chime to notify owners when a door is opened, which is ideal for households with small children.
Glass break home security sensors
Unlike window sensors, glass break home security sensors are more useful for windows that don't open and close. Like their name implies, these home security sensors are capable of recognizing the sound or sensation of glass breaking. If a break-in occurs, the home security alarm is raised. If you're concerned about people breaking your windows rather than forcing
them
open, they can be installed along with regular magnet window sensors.
Such home security sensors don't have to be an external accessory, either. Some windows are built with thin strips of metal in them that, when broken, can also trigger a home security alarm.
Motion home security sensors
Motion sensors are usually set up inside the house as another layer of protection after door and window monitors. These home security sensors can easily monitor an entire room, and are best used at night or when the house is vacant.
But motion home security sensors can be an imperfect solution. When armed, they can go off for any detected motion, including a family member or a pet. It's best not to place these home security sensors in frequented areas of the house (for example the kitchen or bedrooms). With recent technology, some motion security sensors have logic that can differentiate between an animal and a human moving around a room. This can cut down on the number of false alarms if you have pets.
Also, remember that motion detectors aren't necessary in every room of the house. Rooms without windows or doors can only be accessed from other rooms, so it's a better idea to spend money on extra protection in those more accessible rooms instead. Some motion sensors also include glass break sensors, so check the features of the model before installing both.
Security cameras
Security cameras can be positioned around your house with a home security system as a way to identify intruders if they break in. They can also be useful if you like to keep tabs on your household throughout the day - to check who's at the front door, make sure the kids are playing safely, and ensure that the pool door is closed.
If you're away from home on a regular basis, you can have network cameras installed that will allow you to "see" into your house through the cameras and your computer from wherever you are.
Outdoor perimeter protection
Arming the outdoor perimeter of your property is especially beneficial if you have a large or rural property that can't be adequately covered by motion sensors or home security cameras. These home security sensors notify you when someone crosses the boundary into your property and can either sound an alarm or alert you of the trespasser.
Customize Your Home Security System
There are many ways you can customize your home security system. Here are a few options for your consideration:
Wired or Wireless
When choosing a home security system you can opt for one that is installed with wires or without. A home security system with wires is usually best to install when the house is being built. Otherwise, the home security company will have to tear through your existing walls in order to install the system. Wireless home security systems, on the other hand, can be easily installed
into
either new or existing homes.
For example, a wired home security camera can be tedious to install into an existing home. Since a wire needs to run from the camera proper to the recording device, it needs to be either safely secured to the walls, floors and ceilings between the two devices, or it needs to be installed within the walls, a process that can significantly increase the cost of the equipment installation. Wireless home security cameras, on the other hand, are much easier to install and move after installation. Wireless home security cameras can take high quality visual (and audio) footage.
The downside of a wireless home security camera system is that it is more susceptible to interference from microwaves, the Internet, bad weather, cell phones, and so on. This interference can result in grainy or even lost footage. Because of the cables, wired home security camera systems aren't affected by interference. Wireless cameras are also much more easily hacked by outsiders; their wired counterparts are more secure.
Monitored or Non-Monitored
Many homeowners find that they're able to set up a non-monitored home security system on their own. That's mainly because installing the desired wireless features and connecting them all to one control panel is a relatively easy task.
These systems, when activated, will produce a loud alarm with the intention of notifying the owner to a break in or to scare off the intruder. The owner (or neighbors, if the owner is out of town) is then responsible for dealing with the situation or calling the authorities if necessary.
However, there is also an option, which is to have your home security system monitored by a home security company for a monthly fee. Monitored systems give owners the peace of mind that their home is being watched at all times, whether the owners themselves are at work, having dinner, in bed, or on vacation. They can wait a predetermined amount of time to see if the alarm is deactivated by the owner (in case of accidental activation). If it isn't deactivated, the home security monitoring company will call the appropriate authorities, whether it's police, fire or medical.
Choose Your Features
There are many different features available for home security systems and there are many different ways to customize those features. Home security can range from something as cheap and simple (albeit quite unreliable) as a fence and some floodlights to an expensive high-tech, multi-device, monitored, wireless, internet-connected system. With some systems you can install the
home
security monitors and sensors yourself, and some home security systems require a professional installer.
Differences Between Monitored and Non-Monitored Home Security Systems
What is a non-monitored system?
A non-monitored home security system is composed of whatever features you select for your home which aren't monitored by another human through a digital connection. Door and window sensors, motion detectors and surveillance cameras can all be set up as a non-monitored system, and can be installed either by you or by professionals. Non-monitored systems can be wired or wireless - technological advances allow wireless systems to be accessed remotely from your smartphone, tablet or computer to make it easier for you to keep tabs on your property when away from home.
What is a monitored system?
Monitored systems have the same components as a non-monitored system, but include the added security benefit of being monitored 24/7 by a security company. If an alarm goes off, the company will give you a few seconds to rule out accidental activation. If you don't enter a code into the alarm, or if you're not home, the security team will contact the police, fire or medical departments depending on what type of alarm has gone off.
Companies charge a fee for monitoring services, and those fees will have to be paid in addition to any costs associated with the equipment you choose to have installed. Most companies provide a lease service, allowing you to not rent the security features instead of outright buying them. These rental costs are added to your monthly fee to cover the equipment.
Pros and Cons: Non-Monitored
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Cons:
Pros and Cons: Monitored
Pros:
Cons:
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