Wednesday, July 16th
2025 Canadian Home Security Reviews
Frontpoint
- Equipment packages from $132.46 to $600.76 (CAD)
- Monitoring from $60.37 to $80.50 (CAD) per month
- 1- to 5-year monitoring contract available
- No-contract option available
- 30-day risk-free trial
- Free shipping on orders and returns
- Offers discounts in CAD
- Available everywhere but Quebec
- "A+" rated and accredited by the BBB
For over a decade, Frontpoint has been a leader in home security systems in Canada, establishing a benchmark with its contract-free approach and budget-friendly equipment, making it a prime choice for safeguarding your home and loved ones. With a high level of customer satisfaction as well as benefits like sales and four options to choose from, Frontpoint is a frontrunner in the Canadian Home Security System industry.
Definitely an option in Canada
There was a little confusion about the Frontpoint website and some questions about whether the company really offered services in Canada. However, after jumping on a chat session with their customer service, we discovered that although there is no Canadian website or manufacturing and all systems are monitored through two US-based locations, they do offer full services throughout Canada except in Quebec. Further, the prices on the website are listed in USD instead of CAD, though the representative we chatted with offered a potential discount to offset the exchange rate for customers who only wish to buy in CAD.
Four packages to choose from
Digging into the packages at Frontpoint, we found four different options to choose from.
- Starter Home Security System: The Beginner Home Security System offers a fantastic beginning for your home security experience. It's a straightforward collection of DIY security gadgets for your home, and you can personalize it by adding other equipment. The Starter package comes with a FREE Indoor Camera, making it simple to monitor your home even when you're not there. Every home security package comes with access to the Frontpoint app. This package includes:
- 1x Frontpoint hub and keypad
- 3x Door/window sensors
- 1x Home defence kit (3 items)
- Indoor Camera
- Cost: $99 (USD) or $132.46 (CAD)
- Premier Home Security System: If you're seeking advanced home security, the Premier Home Security System is an ideal fit for you. Elevate your home's safety with the Premier package, incorporating the Touchscreen and allowing you to choose a doorbell camera. This package includes:
- 1x Frontpoint hub and keypad
- 1x Touchscreen
- 3x Door/window sensors
- 1x Doorbell camera (wireless or wired)
- 1x Home defence kit (3 items)
- 1x Wired doorbell camera or a wireless doorbell camera
- Cost: $169 to $199 (USD) or $226.12 to $266.26 (CAD)
- Ultimate Home Security System: This cutting-edge package is ideal for vigilant homeowners who want to keep a watchful eye on their home and family, including beloved pets, even when they can't be there. The Ultimate Home Security System provides full control, featuring more sensors, additional cameras, and home automation equipment. This package includes:
- 1x Frontpoint hub and keypad
- 1x Touchscreen
- 5x Door/window sensors
- 1x Motion sensor
- 1x Glass break sensor
- 1x Smart door lock (Satin Nickel)
- 1x Flood sensor
- 1x Indoor camera
- 1x Wired doorbell camera or a wireless doorbell camera
- Cost: $419 to $449 (USD) or $560.62 to $600.76 (CAD)
- Build Your Own: Tailor your system to include desired features and exclude unnecessary ones, with pricing varying based on your choices. At the time of this review, Frontpoint's Build Your Own package started at $99 (USD) or $132.46 (CAD) with just the Frontpoint Hub & Keypad. In general, it appears more cost-effective to go with a premade package unless you have a very specific home design you want to plan for.
Add any extras you want
No matter what package you go for, you can always add more equipment to your home during checkout. You can find all of the essential home security items sold separately. So, whether you're looking for an extra glass break sensor, a carbon monoxide or flood sensor, or a smart thermostat, you can drop those in your cart along with your selected package. All equipment from Frontpoint can be self-installed, eliminating the need for a professional in-home visit, which can keep costs down.
Monitoring on contract or month-to-month
The only complaint we had with Frontpoint was that it was a little hard to find the price for monitoring. Even after going to the "Monitoring” tab on the website, we struggled to find the pricing per month. Finally, we checked out the chat with Frontpoint reps and were able to find the details there. There are three different pricing tiers for monitoring. First, you can get the $44.99 (USD) or $60.37 (CAD) monthly rate for the Starter Home package. If you want something more comprehensive, the monitoring price goes up to $49.99 (USD) or $67.08 (CAD)/month. However, these prices are specifically for customers who want a 1-5 year contract. If you want to pay month-to-month, the cost for monitoring goes up to $59.99 (USD) or $80.50 (CAD)/month.
Every package was on sale
Frontpoint stands out in terms of affordability when compared to many other home security systems under review. Offering free shipping for both orders and returns, you can anticipate the delivery of your equipment within about a week. At the time of our review, the prices for all the packages were discounted between 69%-82% depending on which package you choose. So, when you jump on to browse, check out their promotions to see if you can get the best deal.
High praise and a 30-day refund policy
Frontpoint enjoys an outstanding reputation, holding an "A+" grade and accreditation from the Better Business Bureau. Impressively, customers give Frontpoint an average of 4 stars on third-party review sites like Trustpilot. This includes over 10,000 individual customer reviews, demonstrating a high level of satisfaction across the board. Customers praise the effectiveness of the system and the ease of use especially. One client noted that they were able to move houses and easily take their Frontpoint system with them with zero hassle for reinstalling it. Plus, with Frontpoint's 30-day risk-free guarantee, you can try out your system and service. If it doesn't meet your expectations, Frontpoint will send you a full refund, no questions asked.
Top option in the industry
The bottom line? Frontpoint is a champion of home security. The company wows with all-inclusive packages, easy add-ons, and great customer service. One particular stand out is that despite the company being based in the US, it offers stellar service for Canadian customers. One service rep even offered a discount to make up the conversion difference for customers shopping in CAD. With a solid "A+” rating from the BBB to top it off, there really aren't any downsides to using Frontpoint. For this reason, it easily earns the top spot in our review with a solid 5-star rating.
More Canadian Home Security Reviews
The 9 Best Canadian Home Security Systems
Who Offers the Best Home Security Systems in Canada?
Did you know there are over 150,000 burglaries in Canada every year? It's no wonder that Canadian home security systems have surged in popularity in recent years. Potential intruders tend to skip homes with security systems when seeking an easy target. And, burglaries and break-ins aren't the only things you might want to protect your home from.
With modern systems, you can integrate smoke and carbon monoxide detectors, flooding sensors, and front door cameras to protect your family and belongings from natural disasters or in-home accidents. Plus, with modern connectivity, emergency services can be immediately dispatched when an alert occurs.
Canadian Home Security FAQ
Continued from above...
The good news is that whether you're moving in somewhere new, or you're looking for a little extra security at your existing family home, there are lots of choices for Canadian Home Security Systems on the market today. From systems that are straightforward do-it-yourself packages with just a few sensors, to cutting-edge professionally-installed security systems, there's a package out there for homes and budgets of every size.
Whether you want to monitor your own home or have a pro watch over your family, modern security systems can help keep you and your loved ones safe. And just having a security system or clearly indicating that you have 24/7 monitoring on your home can prevent criminal activity before it even starts. As an additional perk, some homeowners even enjoy reduced insurance costs with a security system in place.
There are a lot of companies out there vying for attention in the Canadian home security market. How can you determine the best fit for your needs? Consider these factors to help you make the best decision for your home:
- Canada-based service. You'll want to be sure that the security system provider operates in Canada, with call centers and representatives located in the country. Many companies are based in the US, which can cause problems with pricing and service in certain provinces.
- Equipment and installation. Check out the range of sensors, detectors, cameras, and other equipment offered by the company. How much of it is included in the monthly fees? Do you have to pay extra for the equipment you need? It's also important to check if the system allows for self-installation or requires professional installation.
- Monitoring service. How much does the company charge for a 24/7 monitoring service? Some include this cost in the price of the security system while others charge separately for that protection.
- Contracts. Check if the service requires a long-term contract. With some contracts extending up to 5 years with penalties for early termination, you may not want to get sucked into a contract option. Keep an eye out for companies that offer month-to-month plans with no long-term commitment.
- Reputation. Consider the Better Business Bureau rating and customer reviews for different Canadian Home Security Systems. Other customers can give you a good idea of what kind of service you can expect.
With all those details squared away, all you need is your new Canadian Home Security System to help you feel at ease in your home.. To that end, Top Consumer Reviews has reviewed and ranked the best home security systems available in Canada today. We hope this helps you select a home security system that gives you the 24/7 protection you need for your home and family!
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