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Ring Review

Sunday, October 17th

2021 Canadian Home Security Reviews

Ring Review 3.5 Star Rating

Ring

3.5 Star Rating
  • Systems available with or without professional monitoring
  • Monitoring available in all provinces except Quebec
  • No contracts required
  • Monthly service fees of $5 or $10, depending on the chosen service
  • "A+" rated and accredited by the BBB

Ring is probably most famous for their camera doorbells, but they also offer professional monitoring in Canada. You'll want to set their site specifically to the Canadian setting, but be aware that pricing may still be in USD. Never fear, however: the company absolutely services customers in all provinces except Quebec (due to licensing restrictions there).

Professional monitoring for under $20/month

Because of several companies in our research that turned out not to offer home security systems in Canada despite advertising them on their website, we made sure to reach out to a Ring representative for confirmation. We were pleased to find out that their plans are less expensive than in the US: you'll pay CAD $5/month or CAD $50/year for their Basic Plan, or CAD $15/month or CAD $150/year for the Plus Plan. You probably won't find another service that covers an unlimited number of security devices in your home for anywhere near that price! Also, subscribing to a Plus plan gives you cloud storage, video review, video sharing, a 10% discount on all Ring equipment, and extended warranty coverage.

DIY monitoring or professional: you choose

So, what's the difference between the Basic and the Plus? It's all about the monitoring - or the lack of it. Some people don't want a round-the-clock, professionally monitored system and prefer to do it on their own through alerts to their smartphones. It's not what most of us think of when we're considering home security systems, but it's great that there's an option for those who want it. On the other hand, with Plus, you get 24/7 emergency response, cellular backup for your alarm, and expandable monitoring as you add accessories - all for that incredibly low monthly price we mentioned earlier.

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Reasonable prices for equipmentv

Of course, you still have to pay for your equipment, and with no monthly contracts you can imagine that it's not going to be free. Ring's 5-piece "starter kit" (to cover a home or apartment under 1000 sq.ft.) was priced at USD $159.99 at the time of this review, and it includes a base station, keypad, contact sensor, motion detector and a range extender. There are several equipment packages to choose from, all the way up to a 14-piece kit to cover a home of 3+ bedrooms and priced at $264.99. Again, your system is completely customizable, allowing you to add any extra sensors, cameras, and much more.

No smoke/CO2 detectors

One feature that's different with Ring is the smoke/fire/carbon monoxide detection. They have a "listener" that you have to place next to your existing detectors; it will alert your Ring system if it "hears" your detectors go off. That's not quite as streamlined as other services.

Helpful "Practice Mode" for new system users

On the positive side, there's another feature with Ring's professional monitoring that we loved: "Practice Mode" . When you first start your Plus coverage, your system automatically goes into a week-long "practice mode" that lets you learn how to use it without worrying that you're going to accidentally set it off and have the police or fire department on your doorstep! This is a great way to teach everyone in your household how to arm, disarm, and change settings on your home security system.

Too many disappointed customers

How about reputation? Frankly, it's mixed. Ring has an "A+" rating and accreditation from the Better Business Bureau, which is a good sign. There were over 250 complaints registered with the BBB in the year leading up to this review: not the most we've seen, nor the least. On another third-party site, over 60% of 2800+ customers who submitted a review gave Ring a 1-star rating, while only 19% gave them 5 stars. Ouch! The two complaints we saw repeated most often were about the short battery life on the doorbell and the difficulties getting a response from customer service when equipment isn't functioning properly. Keep that in mind!

Not the best, not the worst

We want to love Ring for home security systems in Canada, and some people are happy with how it works. And, you'll have a hard time finding another provider who offers that much coverage at such a low monthly price, with no contracts required. But, with more than half of their customers rating Ring as "bad" , you might want to look at the higher-rated services before committing to this one.

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Where Can You Find the Best Home Security Systems in Canada?

You've got a lot of options to choose from, including basic do-it-yourself packages with just a few sensors and high-tech, state-of-the-art protection that's installed by a professional - and everything in between!

But, maybe you're wondering if you really need a security system. With over 150,000 burglaries per year in Canada, the answer is "yes" . When would-be criminals are looking for an easy target, they usually bypass homes with security systems. Making it obvious that your residence is protected and monitored around-the-clock can prevent you from becoming a victim.

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Canadian Home Security FAQ

There are more than 2 million break-ins every year in the United States alone. Home security systems are the most logical way to give yourself the peace of mind that comes from knowing that you, your loved ones and your property are being watched over.
The most important feature is 24/7 monitoring, which most services offer as part of your monthly fees. At a minimum, you'll want to have sensors for all of the exterior doors in your residence.
There are many add-ons that can offer additional security and protection. Your home security system could have smoke and CO2 detectors, flooding sensors, motion detectors, night vision cameras, and much more.
You'll find plans both with and without required service contracts. The tradeoff is usually in the price of the equipment vs. the monthly service fees. (See the next question for more on that.)
That depends. You should expect two costs: equipment and monthly service charges. Some providers of home security systems give you the equipment "for free", as long as you sign a contract (usually 2-5 years). Others have you pay for the equipment upfront as a one-time charge, but their monthly fees tend to be lower. And, with most services, you'll pay more for monthly monitoring if your system has all of the bells and whistles.
One of the most customer-friendly aspects of today's home security systems is DIY installation. While there are still a handful of companies that require you to sit down with a sales rep and then wait for a professional to come and set up your system, the vast majority are designed to be easy and fast for you to install yourself. You'll have ample support via phone or online chat if you need extra guidance during the process.
Yes, most of the time. You'll typically have a 30-day window to use your home security system and decide if it provides the protection and service you need. Terms vary, however: you may get a full refund for all fees paid, or you may only be allowed to break your contract without getting any money back. Be sure to understand the details of any plan you select, before you sign up.
Usually, yes. Because of the do-it-yourself nature of most of today's systems, you can uninstall and move your equipment just as easily as you set it up the first time. You'll just need to update the company with your current address, so that emergency responders have the right location in the event of an alarm.
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Continued from above...

Plus, there are many other benefits that come from having a home security system. You can include smoke and carbon monoxide detectors, flooding sensors, and many other features to keep your family and your belongings safe - especially when emergency services can be dispatched at the very moment an alert happens. As an added benefit, most homeowners save on their insurance when they have a security system installed.

With so many companies offering home security systems in Canada, how can you determine which one is the best for your needs? Here are several factors to keep in mind that can help guide your decision:

  • Canada-based Service. As you browse various providers of security systems, you'll quickly see that while many operate in Canada, some of them are obviously geared towards homeowners in the US. That's not necessarily a bad thing, but you may feel more secure with a provider that has call centres and representatives located in Canada itself. You may also find that some home security providers' websites advertise availability in Canada, but when you go to place an order you find out otherwise.
  • Equipment and Installation. What sensors, detectors, cameras and other equipment does the company offer? Will you have to pay for it outright or is it "free" with your monthly servicing fees? Also, some companies let you install your security system on your own, while others require a professional installation (which you may pay extra for).
  • Monitoring Service. Most home security systems come with 24/7 monitoring. How much will you pay each month? It's also a good idea to consider what previous and current clients say about the response time when the system detects an intrusion or an emergency, as well as the way the company handles false alarms.
  • Contracts. Will you have to sign a lengthy contract to use the service? Many home security systems come with a contract of up to 5 years, with stiff penalties for early termination. Others allow you to pay month-to-month with no long-term commitment.
  • Satisfaction Guarantee. If you aren't happy with the way your home security system is performing, what are your options? Can you cancel the service with no penalty? Can you get a refund? What kind of warranty coverage is offered on the system's equipment?
  • Overall Reputation. Has the Better Business Bureau rated the home security company? Does the service provide reliable, affordable protection? How well does the customer service team respond to problems that arise?

TopConsumerReviews.com has reviewed and ranked the best home security systems available in Canada today. We hope this information provides all of the information you need to choose a home security system to protect your residence and family around the clock!

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