Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

Ring Review

Monday, April 15th

2024 Canadian Home Security Reviews

Ring Review 3 Star Rating

Ring

3 Star Rating
  • $179.99 to $699.99 for system kits
  • Monthly monitoring for $5.99 to $15 (CAD)/month
  • 30-day returns
  • No required contracts
  • Free shipping on orders and returns
  • "B+" rated and accredited by the BBB
  • Available everywhere but Quebec

Ring is a company that makes smart home gadgets like video doorbells, security cameras, and alarms. Founded in 2013 by Jamie Siminoff, Ring is one of the most well-known names in home security. Amazon acquired Ring in 2018, and the company has expanded since then to offer its services in Canada as well as across the US.

Available in all provinces except Quebec

Ring, renowned for its camera doorbells, extends its reach to professional monitoring services in Canada. While you'll need to set your website preferences to Canada, this little step will make your shopping experience much easier. Ring even lists the prices in CAD. Ring accommodates customers across all provinces except Quebec due to licensing restrictions in that region.

3 types of home kits

There are three different categories of kits available from Ring to get you started with a Home Security System. These categories are Connected Starter Kits, Protected Starter Kits, and Whole Home Starter Kits. There are multiple kit types in each category as well as a range of prices that make it easy to pick out the best system to cover either just your front door or your entire home. Here's how the prices shake out:

  • Connected
    • 3x Bundle options
    • Focus on front door only
    • Cost: $179.99 to $419.99
  • Starter
    • 3x Bundle options
    • Include 5-14 pieces for alarms and door monitoring
    • Cost: $269.99 to $499.99
  • Whole Home
    • 3x Bundle options
    • Include 5-15 pieces for alarms, cameras, and doorbell
    • Cost: $359.99 to $699.99

Grab extra cameras and lights

On top of the kits, you can also buy extras individually if you feel like you need something more to protect your home. You can buy just doorbells, cameras, alarms, and extra lighting if you want a little more protection on top of the bundled kits.

Best Canadian Home Security Systems

Self or pro-level monitoring

Ring offers two plans for monitoring. The Basic Plan is affordably priced at $5.99 (CAD)/month or $50 (CAD)/year, and the Plus Plan is at $15 (CAD)/month or $150 (CAD)/year. These plans cover an unlimited number of security devices in a home, offering a cost-effective solution. Opting for the Plus Plan grants additional benefits such as:

  • 24/7 alarm professional monitoring
  • Alarm cellular backup
  • Request for help with SOS
  • Extended warranties for all devices

Self-monitor with Basic plan

On the other hand, the Basic Plan allows you to self-monitor your security through smartphone alerts. The best part is there is no requirement for a commitment to a contract. However, if you'd like to commit to a full year in advance you can get up to $20 off your total yearly cost.

Free shipping and 30-day returns

Ring provides a hassle-free shopping experience with free expedited shipping and complimentary returns. Orders over $49 qualify for the free shipping promotion (and since most of the systems from Ring are well over that mark, you're all set). Plus, if you're not completely satisfied with your purchase, Ring offers free returns for all orders made directly from the Ring website. You just need to have your return started within 30 days of when you received your item.

Best Canadian Home Security Systems

No customer service according to reviews

Ring maintains a "B+" rating and accreditation from the Better Business Bureau, signalling a mostly positive reputation. However, customer reviews present a mixed picture. Over 70% of 4800+ customers on Trustpilot gave Ring a 1-star rating. Customers have complained about the short battery life on the doorbell or that the system is often "offline" or hard to reconnect if something goes wrong with the wifi. Other complaints talk about how difficult it is to get in touch with Ring's customer service team. In fact, a high number of the reviews have comments on the customer service with words like "awful," "terrible," and "disgusting," coming up over and over to describe the experience with Ring's service reps.

Lack of customer service brings down the rating

While benefits like the return policy and pricing in CAD are a huge plus at Ring, the total lack of customer service highlighted in customer reviews is a pretty big red flag. Considering that other companies offer service across Canada (minus Quebec) that have much better reputations overall, Ring's benefits don't help it out as much as they could. Though for an option that's not too pricey, you may still want to look into Ring. Just keep in mind that if you get stuck with a problem, their service team will be hard to get any help from. Ring isn't the worst out there, but it definitely has some room for improvement in the customer service department.

Who Offers the Best Home Security Systems in Canada?

Did you know there are over 150,000 burglaries in Canada every year? It's no wonder that Canadian home security systems have surged in popularity in recent years. Potential intruders tend to skip homes with security systems when seeking an easy target. And, burglaries and break-ins aren't the only things you might want to protect your home from.

With modern systems, you can integrate smoke and carbon monoxide detectors, flooding sensors, and front door cameras to protect your family and belongings from natural disasters or in-home accidents. Plus, with modern connectivity, emergency services can be immediately dispatched when an alert occurs.

The Best Canadian Home Security Systems Compare Canadian Home Security Systems Compare Canadian Home Security Reviews What are the best Canadian Home Security Systems Best Canadian Home Security Reviews

Canadian Home Security FAQ

There are more than 2 million break-ins every year in the United States alone. Home security systems are the most logical way to give yourself the peace of mind that comes from knowing that you, your loved ones and your property are being watched over.
The most important feature is 24/7 monitoring, which most services offer as part of your monthly fees. At a minimum, you'll want to have sensors for all of the exterior doors in your residence.
There are many add-ons that can offer additional security and protection. Your home security system could have smoke and CO2 detectors, flooding sensors, motion detectors, night vision cameras, and much more.
You'll find plans both with and without required service contracts. The tradeoff is usually in the price of the equipment vs. the monthly service fees. (See the next question for more on that.)
That depends. You should expect two costs: equipment and monthly service charges. Some providers of home security systems give you the equipment "for free", as long as you sign a contract (usually 2-5 years). Others have you pay for the equipment upfront as a one-time charge, but their monthly fees tend to be lower. And, with most services, you'll pay more for monthly monitoring if your system has all of the bells and whistles.
One of the most customer-friendly aspects of today's home security systems is DIY installation. While there are still a handful of companies that require you to sit down with a sales rep and then wait for a professional to come and set up your system, the vast majority are designed to be easy and fast for you to install yourself. You'll have ample support via phone or online chat if you need extra guidance during the process.
Yes, most of the time. You'll typically have a 30-day window to use your home security system and decide if it provides the protection and service you need. Terms vary, however: you may get a full refund for all fees paid, or you may only be allowed to break your contract without getting any money back. Be sure to understand the details of any plan you select, before you sign up.
Usually, yes. Because of the do-it-yourself nature of most of today's systems, you can uninstall and move your equipment just as easily as you set it up the first time. You'll just need to update the company with your current address, so that emergency responders have the right location in the event of an alarm.
Compare the Best Reviews

Continued from above...

The good news is that whether you're moving in somewhere new, or you're looking for a little extra security at your existing family home, there are lots of choices for Canadian Home Security Systems on the market today. From systems that are straightforward do-it-yourself packages with just a few sensors, to cutting-edge professionally-installed security systems, there's a package out there for homes and budgets of every size.

Whether you want to monitor your own home or have a pro watch over your family, modern security systems can help keep you and your loved ones safe. And just having a security system or clearly indicating that you have 24/7 monitoring on your home can prevent criminal activity before it even starts. As an additional perk, some homeowners even enjoy reduced insurance costs with a security system in place.

There are a lot of companies out there vying for attention in the Canadian home security market. How can you determine the best fit for your needs? Consider these factors to help you make the best decision for your home:

  • Canada-based service. You'll want to be sure that the security system provider operates in Canada, with call centers and representatives located in the country. Many companies are based in the US, which can cause problems with pricing and service in certain provinces.
  • Equipment and installation. Check out the range of sensors, detectors, cameras, and other equipment offered by the company. How much of it is included in the monthly fees? Do you have to pay extra for the equipment you need? It's also important to check if the system allows for self-installation or requires professional installation.
  • Monitoring service. How much does the company charge for a 24/7 monitoring service? Some include this cost in the price of the security system while others charge separately for that protection.
  • Contracts. Check if the service requires a long-term contract. With some contracts extending up to 5 years with penalties for early termination, you may not want to get sucked into a contract option. Keep an eye out for companies that offer month-to-month plans with no long-term commitment.
  • Reputation. Consider the Better Business Bureau rating and customer reviews for different Canadian Home Security Systems. Other customers can give you a good idea of what kind of service you can expect.

With all those details squared away, all you need is your new Canadian Home Security System to help you feel at ease in your home.. To that end, Top Consumer Reviews has reviewed and ranked the best home security systems available in Canada today. We hope this helps you select a home security system that gives you the 24/7 protection you need for your home and family!

See the Best Canadian Home Security
The Best Reviews of Canadian Home Security Systems