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Wednesday, February 12th
In the realm of Canadian Home Security Systems, ThinkProtection (or ThinkPro) is one of the few 100% domestic options, managing everything from sales to service within the country. This, coupled with competitive pricing and a commendable reputation, positions ThinkPro as a reliable choice for securing your home. ThinkPro got started in 2014, marking it as one of the newer providers of Home Security Systems on the Canadian market.
Difficult to get information from online chat
Think Protection, or ThinkPro, stands out as one of very few 100% Canadian Home Security System providers that we've reviewed. While we were researching which provinces are covered by ThinkPro, we ran into some snags with their online chat. While it says "live” chat, it became clear while talking with them that this was still an AI system. Rather than answering our question directly about coverage, the AI continued to try and get us to give out our phone and email for promotional emails and calls. After almost 10 minutes of waiting for the chatbot to "check on the information”, we never did get our question about the province coverage answered.
Four pricey package options
Think Pro offers four distinct home security system packages. These include:
Extra equipment listed but unable to buy online
ThinkPro has plenty of options for extras. You can buy individual security items like sensors or extra cameras to support your system. The prices are listed on the site, but there's one snag. At the time of this review, there was no way to add the items to your shopping cart. During most of our interactions with ThinkPro and its customer service team, the goal was to get us to call for a quote. So while you can see how much extras at ThinkPro will cost you, our best guess is you can't buy them until you call in and get a quote from ThinkPro experts.
Monitoring is billed monthly
Monitoring is added on top of your package deal. On the site, the prices are listed by day, but it notes that they are billed monthly. So, what you're really looking at paying for monitoring is anywhere from $19.80 to $29.70 per month. We also couldn't find (even from talking to customer service) if they require a term contract for the monitoring. We do wish this was more transparent on the purchasing page as it can be a little difficult to tell right away that the listed price (which looks very appealing) is calculated daily.
30-day money-back guarantee
ThinkPro offers a 30-day money-back guarantee, providing ample time for you to assess the equipment's performance. The company's site could be much more transparent regarding the guarantee and warranty coverage, as the link to ThinkPro's Terms and Conditions was inaccessible during our review. On top of that, using their on-site chat is very difficult, and many of our questions regarding simple things like warranties or coverage locations went unanswered.
Praise from reviewers and BBB
Despite our troubles with the online chatbot and equipment pricing, ThinkPro has a very impressive reputation. The company holds a high "A+" rating and accreditation from the Better Business Bureau (BBB). Customer testimonials and comments from third-party review sites like Trustpilot echo the positive sentiment, with over 60% rating the service with 5 stars. The average rating from third-party review sites is 4.7 stars out of 5. Customers frequently commend the straightforward self-installation process and the satisfaction of monthly monitoring. Customers particularly appreciated that there was no annual contract for the security system.
One of the best
Despite some struggles with the online chatbot, ThinkPro still stands out as one of the few Canada-grown companies in our review. With stellar ratings and feedback from customers, a 30-day money-back guarantee, and a wide range of plans and extras, ThinkPro has a package for every security situation. While we'd still love a little more transparency, ThinkPro is a standout option in our review.
Did you know there are over 150,000 burglaries in Canada every year? It's no wonder that Canadian home security systems have surged in popularity in recent years. Potential intruders tend to skip homes with security systems when seeking an easy target. And, burglaries and break-ins aren't the only things you might want to protect your home from.
With modern systems, you can integrate smoke and carbon monoxide detectors, flooding sensors, and front door cameras to protect your family and belongings from natural disasters or in-home accidents. Plus, with modern connectivity, emergency services can be immediately dispatched when an alert occurs.
The good news is that whether you're moving in somewhere new, or you're looking for a little extra security at your existing family home, there are lots of choices for Canadian Home Security Systems on the market today. From systems that are straightforward do-it-yourself packages with just a few sensors, to cutting-edge professionally-installed security systems, there's a package out there for homes and budgets of every size.
Whether you want to monitor your own home or have a pro watch over your family, modern security systems can help keep you and your loved ones safe. And just having a security system or clearly indicating that you have 24/7 monitoring on your home can prevent criminal activity before it even starts. As an additional perk, some homeowners even enjoy reduced insurance costs with a security system in place.
There are a lot of companies out there vying for attention in the Canadian home security market. How can you determine the best fit for your needs? Consider these factors to help you make the best decision for your home:
With all those details squared away, all you need is your new Canadian Home Security System to help you feel at ease in your home.. To that end, Top Consumer Reviews has reviewed and ranked the best home security systems available in Canada today. We hope this helps you select a home security system that gives you the 24/7 protection you need for your home and family!
Select any 2 Canadian Home Security Systems to compare them head to head