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Think Protection Review

Saturday, August 20th

2022 Canadian Home Security Reviews

Think Protection Review 4.5 Star Rating

Think Protection

4.5 Star Rating
  • "A+" rated by the BBB
  • 30-day money-back guarantee
  • No professional installation required
  • Monitoring starts at $19.99/month
  • Equipment starts at $179.99, 0% APR financing available
  • No contracts required

Think Protection (or Think Pro, for short) is the only 100% Canadian home security system provider in our review. They're also one of the newer companies we evaluated, in business since 2014.

4 packages to choose from

There are four home security system packages to choose from with Think Pro:

  • Value Protection: the ideal package for a small condo or apartment, this level of service includes a contact sensor for the front door and a pet-friendly motion sensor for inside. You can add any other equipment you'd like. The base price is $179.99 and can be paid for using a 24-month, 0% APR payment plan if you qualify. You'll spend $19.99/month for monitoring, with extra monthly fees if you add on smart home automation, cellular backup, or private guard service.
  • Essential Protection: if you've got a bigger home, consider this tier of service. With three contact sensors and included cellular backup, you'll pay $299.99 for the equipment (also available with a payment plan) and $24.99/month for monitoring.
  • Total Protection: for a more robust home security system that includes all of the features of Essential plus a smoke detector, 3-in-1 home disaster sensor and two indoor motion sensors, you'll pay $439.99 for the equipment but still just $24.99/month for monitoring.
  • Total Protection + Video: this is the package for homeowners who want video cameras with cloud storage. The only camera included in the $599.99 package comes with the doorbell; you'll pay extra for additional indoor or outdoor cameras. And, as you'd expect, the monitoring fees go up when you add video, but are still priced reasonably at $33.99/month.v

Few complaints from customers

We're pleased to see that Think Pro has a good reputation in the industry. While not accredited by the Better Business Bureau, this service still earned an "A+" rating there. Better yet, there were only two complaints filed with the BBB about Think Pro in the 3 years leading up to our review. Considering that some home security companies have thousands of complaints over that same timeframe, that's worth noting!

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Affordable, easy to install, no contracts

Customers have good things to say too: over 60% rate the service as "excellent" , and over 90% give Think Pro a rating of at least 3 stars. Frequent praise for this home security system provider mentions being very happy with how affordable it is, how easy it is to install on your own, and how pleased they are to have monthly monitoring with no annual contract.

Equipment could be better

The only downside we spotted in some customer reviews relates to the equipment itself: more than a few comments said that it wasn't as durable or reliable as the users were expecting. But, Think Pro promises a 30-day money-back guarantee, which is plenty of time to try the equipment for yourself. Still, we would like their site to be more specific about their guarantee and their warranty coverage on their gear; the link to Think Pro's Terms and Conditions was broken at the time of our review.

100% Canadian home security company

When it comes to home security systems in Canada, Think Pro is one of the only companies you'll find that keeps it all in-country, from sales to service. That's a huge plus, on top of some of the lowest prices in the industry and a solid reputation. We're confident that you'll find a system that works for your home if you use Think Pro.

The 5 Best Canadian Home Security Systems

Where Can You Find the Best Home Security Systems in Canada?

You've got a lot of options to choose from, including basic do-it-yourself packages with just a few sensors and high-tech, state-of-the-art protection that's installed by a professional - and everything in between!

But, maybe you're wondering if you really need a security system. With over 150,000 burglaries per year in Canada, the answer is "yes" . When would-be criminals are looking for an easy target, they usually bypass homes with security systems. Making it obvious that your residence is protected and monitored around-the-clock can prevent you from becoming a victim.

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Canadian Home Security FAQ

There are more than 2 million break-ins every year in the United States alone. Home security systems are the most logical way to give yourself the peace of mind that comes from knowing that you, your loved ones and your property are being watched over.
The most important feature is 24/7 monitoring, which most services offer as part of your monthly fees. At a minimum, you'll want to have sensors for all of the exterior doors in your residence.
There are many add-ons that can offer additional security and protection. Your home security system could have smoke and CO2 detectors, flooding sensors, motion detectors, night vision cameras, and much more.
You'll find plans both with and without required service contracts. The tradeoff is usually in the price of the equipment vs. the monthly service fees. (See the next question for more on that.)
That depends. You should expect two costs: equipment and monthly service charges. Some providers of home security systems give you the equipment "for free", as long as you sign a contract (usually 2-5 years). Others have you pay for the equipment upfront as a one-time charge, but their monthly fees tend to be lower. And, with most services, you'll pay more for monthly monitoring if your system has all of the bells and whistles.
One of the most customer-friendly aspects of today's home security systems is DIY installation. While there are still a handful of companies that require you to sit down with a sales rep and then wait for a professional to come and set up your system, the vast majority are designed to be easy and fast for you to install yourself. You'll have ample support via phone or online chat if you need extra guidance during the process.
Yes, most of the time. You'll typically have a 30-day window to use your home security system and decide if it provides the protection and service you need. Terms vary, however: you may get a full refund for all fees paid, or you may only be allowed to break your contract without getting any money back. Be sure to understand the details of any plan you select, before you sign up.
Usually, yes. Because of the do-it-yourself nature of most of today's systems, you can uninstall and move your equipment just as easily as you set it up the first time. You'll just need to update the company with your current address, so that emergency responders have the right location in the event of an alarm.
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Continued from above...

Plus, there are many other benefits that come from having a home security system. You can include smoke and carbon monoxide detectors, flooding sensors, and many other features to keep your family and your belongings safe - especially when emergency services can be dispatched at the very moment an alert happens. As an added benefit, most homeowners save on their insurance when they have a security system installed.

With so many companies offering home security systems in Canada, how can you determine which one is the best for your needs? Here are several factors to keep in mind that can help guide your decision:

  • Canada-based Service. As you browse various providers of security systems, you'll quickly see that while many operate in Canada, some of them are obviously geared towards homeowners in the US. That's not necessarily a bad thing, but you may feel more secure with a provider that has call centres and representatives located in Canada itself. You may also find that some home security providers' websites advertise availability in Canada, but when you go to place an order you find out otherwise.
  • Equipment and Installation. What sensors, detectors, cameras and other equipment does the company offer? Will you have to pay for it outright or is it "free" with your monthly servicing fees? Also, some companies let you install your security system on your own, while others require a professional installation (which you may pay extra for).
  • Monitoring Service. Most home security systems come with 24/7 monitoring. How much will you pay each month? It's also a good idea to consider what previous and current clients say about the response time when the system detects an intrusion or an emergency, as well as the way the company handles false alarms.
  • Contracts. Will you have to sign a lengthy contract to use the service? Many home security systems come with a contract of up to 5 years, with stiff penalties for early termination. Others allow you to pay month-to-month with no long-term commitment.
  • Satisfaction Guarantee. If you aren't happy with the way your home security system is performing, what are your options? Can you cancel the service with no penalty? Can you get a refund? What kind of warranty coverage is offered on the system's equipment?
  • Overall Reputation. Has the Better Business Bureau rated the home security company? Does the service provide reliable, affordable protection? How well does the customer service team respond to problems that arise?

TopConsumerReviews.com has reviewed and ranked the best home security systems available in Canada today. We hope this information provides all of the information you need to choose a home security system to protect your residence and family around the clock!

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