Friday, July 11th
2025 Car Selling Site Reviews
CarMax
- Sell directly to CarMax
- Payment at time of drop off
- Free KBB price comparison
- Payment via bank draft
- "A+" rated and accredited by the BBB
You're likely familiar with CarMax, a prominent used car retailer in the United States. The company operates in two main areas: Sales Operations and Auto Finance. Founded in Richmond, Virginia as a spin-off of Circuit City, CarMax is renowned for its "no-haggle" pricing policy, making car buying and selling a straightforward and stress-free process. While they might not give you a great offer for a car in poor condition, they are a good option for many sellers.
You may need to go in person for an estimate
When you enter your car's details on CarMax's website, you'll get an instant quote for most cars. This is because CarMax uses the vehicle identification number (VIN) or license plate to retrieve the necessary information. Remember, you're selling directly to CarMax, so private listings won't be an option. CarMax is like a near-relative to a regular dealership. However, our experience showed that some cars may require a visit to a CarMax location for a more accurate assessment. On the other hand, other car-selling websites were able to provide an estimate without needing to see the car ever, which raised some questions about CarMax's process.
Get paid as soon as you drop off the car
If you like the offer you receive, you can schedule an appointment at a CarMax location that's convenient for you. The offer page on their website will show you the Kelley Blue Book Trade-in Value for comparison purposes. If you're satisfied with the offer, you can click to save it or use the "Continue" button to book an appointment. When you arrive at the location, a representative will conduct a brief inspection so your car matches the information entered during the online appraisal process. If everything checks out, they'll pay you on the spot and you're done.
You have 7 days to decide
Not ready to let go of your car just yet? That's okay. You have seven days to redeem your offer. CarMax even provides a countdown timer on their website to remind you how much time is left (but no pressure!). Just remember that you'll need a valid state ID for anyone listed on the title, current vehicle registration, all key fobs and remotes, and either the car title or payoff information. This may vary slightly if you live in a state with electronic titling (like Florida).
Bank drafts for payment
When you sell your car to CarMax, you'll receive payment in hand on the same day. When you take your car into a local CarMax location, the company pays with a bank draft, a type of check that guarantees payment is available by the issuing bank. A bank draft must be deposited and cannot be cashed.
Low scores and some low-ball offers
When it comes to reputation, CarMax holds a high rating from the Better Business Bureau with an "A+" score. However, there's more to the story. The company's BBB page reveals over 2,000 complaints filed in the past three years. Online review sites like Trustpilot and Consumer Affairs show mixed reviews, with average ratings of 1.8 and 1.7 stars out of 5, respectively. A major downside for sellers is that CarMax's offers tend to be lower than what you'd get from other sources, especially if your vehicle isn't in top condition or if you're considering a trade-in. Many dealerships will offer more money on a trade-in because they hope to profit off of selling you a new or pre-owned car.
A good starting point for price comparisons
CarMax has many loyal customers who appreciate their no-nonsense approach and the ability to walk away with a check in hand. However, considering the mixed feedback in reviews, there are some questions about CarMax's current level of customer service. Plus, with the possibility of lower-than-average offers, you may want to shop around once you get a CarMax offer and see if you can get a better deal.
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What's the Best Way to Sell Your Car?
When many of us consider selling a car, we often think first of the traditional methods. In the past, inputting your car's details on a site like Kelley Blue Book for a sale value and heading to a dealership (and hoping they match the KBB price) was the standard way to handle car sales. But with the growth of online sites for buying and selling cars, the traditional methods of selling a car are a thing of the past.
Now there is no waiting with a "for sale" sign on your windshield and waiting for interested buyers to come knocking on your door. Today, most people sell their cars totally online, and it's often a quick and easy process. With the numerous tools available, you can set a competitive asking price and attract potential buyers from all over.
Car Selling Site FAQ
Continued from above...
When deciding how to sell your car, you have two main options on car sales websites: accepting a cash offer from a dealership, either online or with a physical location near you, or creating a listing to sell it privately. Each method has its advantages and disadvantages. Dealership offers can be convenient because they eliminate the need to screen potential buyers, schedule multiple viewings, and verify payment methods. Some online services will even pick up the vehicle from your specified address at no extra cost.
However, this convenience may come at a cost. Not all services that offer cash for cars will accept vehicles in any condition, and you may be able to get more money for your car if you sell it privately. This is because private buyers are often trying to avoid the markup that dealerships put on used cars before selling them to customers. As a result, you may be able to start with a higher asking price when selling privately. Many people choose to do both: shop around for the best cash offer while also creating a private listing to test the market.
Regardless of which method you choose, there are certain documents you'll need to have ready. In most cases, you'll need to provide current and valid registration papers, any available key fobs and manuals, a valid state-issued photo ID, and have any owners named on the title present at the time of sale. The specific requirements may vary depending on the state where you live and the terms of the car-selling service you choose.
With so many sites to help you sell your car online, it can be hard to know where to start. To help you make an informed decision about which one is best for you, consider the following criteria:
- Sales method. Does the site provide a "cash offer” style experience or allow you to list privately? Many sites offer both, but not all of them. Making sure you can sell the way you want at a particular site can help you narrow down your options.
- Tools. Does the platform have helpful tools to get you set up? Does it help you price your car appropriately or interface with Kelley Blue Book? You don't want to be doing a ton of work to set up a listing.
- Payment. This is a big one. How are you going to get paid? Will you walk away with cash in hand, a bank transfer, or a check in the mail? There are lots of methods. Make sure your chosen platform offers payment through a system that works best for you.
- Reputation. Check customer reviews and ratings to see what other car enthusiasts say about a particular auto sales site. Look for feedback on how trustworthy the platform is, how it handles customer service, and the overall buying process (including test drives, delivery, and returns).
To help you simplify selling your car, TopConsumerReviews.com has evaluated and ranked the most popular sites available online today. We hope this helps you sell your car quickly and get the most money possible out of your sale. Happy listing!
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