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Tuesday, March 19th
Vroom has been in business for about a decade. You may have seen their flatbed trucks picking up and delivering vehicles near you: this service is available in all lower 48 states and has both at-home pickup options and office locations you can visit.
Get an estimated offer quickly
Hoping to sell a car? Vroom's instant online appraisal requires you to enter your car's license plate and state or its VIN: helpful because it populates most of the pertinent details like trim level and color. You'll still need to enter the mileage, how many keys you have, and information about the overall condition of the vehicle. Once you've entered your contact details, you'll be taken to your estimated offer; it's good for seven days or up to 250 miles over the mileage you indicated.
Payment sent within a few days of vehicle pick-up... theoretically
What's next? You'll provide documents to verify ownership, e-sign a contract, and schedule a time for pickup (or visit an in-person location if there's one near you). Once Vroom has your vehicle, your payment is supposed to be sent within 2-3 business days.
Is there anyone who actually likes this service?
Did you catch that one little phrase: "supposed to" ? Keep that in mind if you try to sell your car through Vroom, because it describes practically every aspect of the process. Vroom makes a lot of promises about how things are "supposed to" go, but fails to deliver on just about every one of them. You'll see that when you look at their customer feedback. It doesn't matter if you look at comments from buyers or sellers here: it's all bad. It starts with Vroom's "F" rating from the Better Business Bureau and nearly 3,000 complaints filed there in the last 12 months alone. It's legitimately difficult to find anyone that had a good experience with this company - or even just an average one. Everywhere you look, people describe Vroom as "horrible" , "scam" , "nightmare" and "a company to avoid" .
Problematic in every way
Granted, the vast majority of Vroom's reviews are coming from car buyers and not sellers, but there are issues on that end of things you should know. We read comments that referenced missing titles (because Vroom requires you to send them through the mail, apparently), zero customer support, missing payments a month after the car was taken away, and so on.
Choose one of Vroom's competitors
We can't come up with one good reason to trust Vroom to buy your car. If you want a 100% online process and pickup right from your home, there are several other options that have a much better chance of getting it done with no headaches. Check out the higher-ranked services in our review and stay well away from Vroom.
Gone are the days of newspaper classifieds and putting a "for sale" sign in the dashboard window: most people today sell their cars online. It's usually easy, often fast, and there are lots of tools to help you set a competitive asking price. Generally speaking, you'll choose between two different methods of selling your car: getting a cash offer from a dealership (either online-only or one with a brick-and-mortar location near you) or creating a listing to sell it privately - like those newspaper ads but digital.
Which one is right for you? That depends. Cash offers often eliminate a lot of hassle: you don't have to screen prospective buyers, set up multiple appointments with interested customers, or verify the authenticity of their payment method. Many of the online-only services will pick up the vehicle at no charge, from any address you specify.
Of course, that convenience may cost you. Not every service with cash offers will take cars in any condition, and you may get more money for your car with a private buyer. After all, they're trying to avoid the markup that always happens after a dealership buys a used car and puts it on their lot, so you might be able to meet in the middle and start at a higher asking price. Many people selling cars try both at the same time: shopping around for the best cash offer while testing the waters with a private listing. It's up to you.
What will you need to sell your car? Either route you choose, you'll almost always need current, valid registration papers; any available key fobs/remotes and manuals; valid state-issued photo ID; and, typically, anyone named as an owner on the title needs to be present at the time of sale. Are you required to have a paper title in hand? That depends on the state where you live and the terms of the car-selling service you select.
There are quite a few sites out there for selling cars. Which one is the best for you? Keep these criteria in mind to help you decide:
To help you choose the right platform for selling your car, TopConsumerReviews.com has evaluated and ranked the most popular services currently available online. We hope this information makes it possible for you to sell your car quickly and get the most possible cash out of the deal!
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