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Zales Review

Tuesday, January 21st

2025 Charm Bracelet Store Reviews

Zales Review 4.5 Star Rating

Zales

4.5 Star Rating
  • Prices from $59 to $764.15 for charms
  • Prices from $19.60 to $659.40 for bracelets
  • 600+ items in stock
  • Returns in 60 days
  • Praised for high-quality jewelry
  • "A+” rating from the BBB

Zales has a rich history that dates back to 1924 when it first opened its doors as a single location in Texas. Today, the company has grown to have retail locations throughout North America and Puerto Rico, and as part of the Signet Jewelers family, it shares a "sister" relationship with Jared and Kay. With nearly 100 years of experience in the jewelry industry, Zales has built a reputation for providing high-quality jewelry and excellent customer service: not every store on our list offers high-end jewelry like 14k yellow or white gold charm bracelets, but Zales does. If you're looking for a charm bracelet that exudes elegance and sophistication, Zales has some beautiful choices available.

Zales has upgraded its browsing experience

When searching for charm bracelets on Zales' website, you may find yourself on a treasure hunt. Thankfully Zales has made some updates to the site that make it a bit easier to use. While all of the charms and bracelets are shown on one scrolling list, this is easier than before where it took a significant amount of work to find the charms. Now, you can click on the header for "charms and charm bracelets” and get all the results. You can also limit the view to just charms or just bracelets along with other filters for metal type and color as well as gemstone type.

642 charms in stock

The selection at Zales is highly competitive. There are 46 different styles of charm bracelets in stock. You can expect chain-link bracelets and snake-style bracelets at Zales. For charms, there are 642 different options. You can also find a range of gold and silver styles for both charms and bracelets with precious stones included in some of these designs. We also found some styles that offer custom engravings on the charms, so you can create something totally personalized for yourself or as a gift.

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Zales could offer more details

One aspect that we found lacking on Zales' website is additional information about each charm. Most notably missing is any kind of size or dimensions information. With limited images of the charms and no measurements provided, it's difficult to determine the exact size of certain pieces. While customers are welcome to leave reviews, it was challenging to find charms with reviews attached to them.

Prices from $25.50 for charms

For our price comparison at Zales, we looked through the inventory to find the prices for charms and beads, gold charm bracelets, and silver charm bracelets. While we usually separate charms and beads for price purposes, Zales doesn't have separate categories for them, so we combined the two into one price range. Here's what we found:

  • Charms and Beads: $59 to $764.15
  • Gold Bracelets: $19.60 to $559.40
  • Silver Bracelets: $31.85 to $659.40

Returns within 60 days

Zales has a generous return policy that allows you 60 days to return your purchases by mail or to a retail location near you. Unlike many other stores, Zales doesn't require that the bracelet be unused or unworn; instead, it simply needs to be in "good" condition. This gives you the opportunity to try on your charm bracelet with the charms and make sure it's comfortable before worrying about returns.

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Mixed feedback on Zales

Zales comes with a bit of a mixed reputation. Let's start with the good news first. The Better Business Bureau has given Zales its highest score: an "A+" rating and accreditation. While this is highly positive, the reviews on other third-party sites show a different story. According to Trustpilot, the average rating for Zales is just 1.7 stars. However, many of the poor reviews are related to customer service at particular Zales' branches. Most of the reviews mention sales associates by name when lodging the complaints. However, there are almost no reviews about Zales' online shopping experience.

A reliable choice for high-end materials

Overall, while searching for charm bracelets on Zales' website can be a bit of a challenge, the site offers a competitive range of styles, designs, and metals. With their generous return policy and free shipping options, as well as their high-end jewelry selection, Zales is a solid choice for anyone looking for a quality charm bracelet. While the company does have a range of complaints, the support of the BBB gives us a better idea of what Zales is about.

Where Can You Find the Best Charm Bracelets?

When commemorating a special occasion or keeping treasured memories close at hand, charm bracelets are a fun and beautiful way to keep those memories with you at all times. Not only do charm bracelets make for a thoughtful and personalized gift, but they also serve as a beautiful piece of jewelry that can be worn and cherished for years. From elegant adornments in 14k gold to cute costume jewelry with dangly trinkets, there's a charm bracelet to suit every style and budget.

Modern charm bracelets are designed to be easily customized by adding or removing charms, allowing wearers to express their personality and style. These charms have become popular among young celebrities, who often use them to promote causes, convey sentiment, and add a touch of fun to their outfits.

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Charm Bracelet Store FAQ

A charm bracelet is a type of jewelry worn on the wrist that features little trinkets, for lack of a better word, to make it unique. These charms can be dangly and attached by jump links, or they can be shaped like a bead and strung on the bracelet itself. Charm bracelets have been around for thousands of years!
Most charm bracelets are made of gold or sterling silver. You can also find designs made of plastic (not very durable, of course), leather, stainless steel, brass, bronze and pewter. The charms themselves can also be made of those materials, and many of them include gemstones (real or imitation).
As much or as little as you like! You can easily get costume jewelry bracelets for under $15, or you can pay $2,000+ for a 14k gold charm bracelet (and that's just the price of the bracelet itself, without charms yet!). If you're adding to your bracelet over time, that's a great way to make it more affordable instead of buying all of your charms at once.
You've zeroed in on the main reason charm bracelets are still so popular! You can buy a bracelet and charms to represent a meaningful experience: maybe a bangle with charms for each year of someone's life, like a school bus for when they started school and a pair of ballet shoes for the year they began dance lessons. Another popular theme is travel: charms of a mini Eiffel Tower, a passport, and an airplane could show off a past trip (or be a cute way to reveal an upcoming surprise vacation!).
Most retailers have sizing guides to help you determine your wrist size and the recommended bracelet size. Keep in mind that a closed bangle will go on differently than an open bangle, for example, or that you may prefer that a snake chain fit closely or loosely. Also bear in mind that some chain charm bracelets may expand a little over the first year, depending on how often it's worn and how many charms are added.
That depends on the style. Some leather styles may only hold a total of 7 charms, while chain bracelets can usually hold anywhere from 10-20. Read the details on any bracelet you're considering to ensure it can accommodate the number of charms you're imagining.
You won't find a better selection anywhere else! There are a few brick-and-mortar jewelry stores that offer charm bracelets, but your options there will probably be limited at best. Shopping online for a charm bracelet lets you get exactly what you want - you may even buy your bracelet from one retailer and your charms from another. Why not!
Most people prefer to wear their charm bracelets on their non-dominant hand. Especially if you're using bulky and/or dangly charms, they can get in the way or feel irritating when you're writing or doing other things. But, if you wear a watch on your non-dominant wrist, you may not like the feel of the bracelet scraping against it. Go with whatever feels best!
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Continued from above...

It's interesting to explore the origins of charm bracelets, which date back to ancient civilizations where they served as a form of identification and protection. The earliest people to wear charm bracelets were the Assyrians, Babylonians, Persians, and Hittites. Charm bracelets gained immense popularity in the 1950s and 1960s, often given as gifts on special occasions like 16th or 18th birthdays, weddings, or engagements.

Many types of bracelets qualify as charm bracelets. All you need is to put a single charm on them. Some of the popular types of charm bracelets include bangles, characterized by a solid design with an opening on one side. Snake chains, on the other hand, offer a more flexible option, with beads that slide on and off the chain easily. Another popular type of bracelet is the chain bracelet, which typically features charms that attach with a jump ring or clasp. This design is perfect for those who prefer a more traditional look and want to be able to easily add or remove charms as desired.

And don't even get us started on charms. Clip-on charms, slide-on charms, glass beads, or gold-stamped dangles: there's so much to choose from. Basically, if you can imagine it, someone is probably selling a charm for it. And the best part? Depending on where you buy, you have the opportunity to mix and match your charms. You can get them anywhere. You can find classic graduation years, travel mementos like miniature Eiffel Towers and palm trees, and even charms that fit your favorite hobbies or films. Whatever your style, there's a charm bracelet waiting for you. So why not start designing your own unique piece today?

With so many places to get your next charm bracelet, where should you buy it? There are lots of online stores to begin browsing. If you're not sure where to begin narrowing the field, we put together some factors that can help:

  • Selection. Choosing a retailer with a wide selection can help you find more unique and personalized options. Some places offer multiple brands while others only sell their own charm bracelets. Finding a site with a selection that fits your ideal charms and bracelet styles is essential.
  • Easy browsing. Having a solid inventory doesn't do you much good if the browsing experience is terrible. So, as you look through sites to buy charm bracelets, make sure that you're not getting frustrated by the site design or user interface. You should be able to jump right into shopping for what you want with no hassle.
  • Return policy. When shopping for a charm bracelet, it's important to know what your options are if you're not satisfied with your purchase. Most return policies allow you to send the item back within a certain timeframe, typically 30 or 60 days. Some retailers may even cover the cost of return shipping, giving you a hassle-free way to exchange or refund your purchase.
  • Reputation. If you're still not sure where to shop, check out the reviews and ratings for different retailers. This will help you decide if you can trust where you shop. Especially since you're shopping for precious metals in some cases, you want to find a charm bracelet retailer with a top-notch reputation.

To help you find the perfect charm bracelet, Top Consumer Reviews has reviewed and ranked today's most popular stores. We hope this helps you create a unique themed charm bracelet or add to the one you already have with cute new charms. Whether for a gift or for yourself, we all love a little extra sparkle!

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