Lindt Review

Thursday, March 27th

2025 Chocolate Gift Basket Reviews

Lindt

• Starting at $41.99
• 10 listed chocolate gift baskets
• Holiday and non-themed baskets
• Free standard shipping on orders over $65
• "A+” Better Business Bureau rating

Lindt is a highly recognizable brand of chocolates that you might see when browsing your local grocery store and is included with many gift baskets online, even from other companies. The company's LINDOR recipe originated in 1949 and has been described as liquid gold. The name LINDOR combines the French word for gold ("or”) with Lindt. They're most well-known for their truffle balls that are surrounded by smooth, hard chocolate on the outside and filled with a specialty cream. Lindt makes chocolate bars, pralines, caramels, and other types of chocolates as well.

Few choices

There are 10 chocolate gift baskets you could choose from when shopping online from Lindt. But unfortunately for us, 4 of them were sold out at the time of our most recent visit, leaving us with just 6 choices. A few of them are seasonal, depending on the time of year you're shopping, but the rest would work for any occasion. They each have a different variety of treats, so you'll have to scan through what's included with each basket to see what would most appeal to the person you're sending the gift to. An example of what you might see includes different varieties of chocolate bars (Swiss bittersweet, milk chocolate hazelnut, white chocolate classic, caramel with sea salt, 70% cocoa), assorted LINDOR caramels, luxury boxed chocolates, and more.

Free shipping on orders over $65

Since Lindt will ship orders for free if you spend over $65, quite a few of the chocolate gift baskets will qualify. Prices range from $41.99 (for a holiday set that was out of stock when we were shopping) to $129.46 for the Chocolate Lover's Gift Basket that luckily was in stock. There are a few choices under $65, so why not throw in a few additional chocolates for yourself or someone else to hit that free shipping mark?

All orders are final sale

There is a hard line drawn on returns and exchanges from Lindt. The company simply states that everything is final sale and there are no returns or exchanges accepted whatsoever. Depending on the destination, orders might include cold packs to ensure that the chocolate does not melt during transit. Otherwise, the company confidently states that they carefully package all orders, so you shouldn't have any issues with breakage or spoilage. (Which naturally leaves us asking "but what if we do?”)

Heavy criticisms

Lindt receives an "A+” score from the Better Business Bureau. It appears that customers can leave reviews for the gift baskets they purchase online, but all of the product listings say that none have been submitted. When we turned to third-party sites, we found some frightening reviews about lawsuits rolling in from a few states over the high levels of cadmium and lead found in Lindt's chocolates. Others said that orders were often delayed, customer service was difficult to work with, and other similar stories. We realize this is not a full reflection of the company as a whole, but we found more issues from customers during their dealings with Lindt than we did with other competing chocolate companies, and we've weighed that heavily in our rating of Lindt.

Choose another company

One good thing about this company is that since most of us have tried Lindt chocolates before, it's a good way to gauge if this is the type of chocolate you want to send. You likely know the quality, texture, and some of the flavors, so it makes it a little easier to select a chocolate gift basket here than from what you'd find somewhere else. Unfortunately, there are few chocolate gift basket choices to select from at Lindt, and customer reviews nearly have us running for the hills. We'd definitely choose another company over Lindt when buying a chocolate gift basket online.