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Monday, February 10th
Godiva is a Belgian chocolate company that was founded in 1926. With almost 100 years of chocolate behind its creations, Godiva promises the same quality that it started with back when it opened. This chocolate shop has a rich history, including being appointed official chocolatier to the Royal Court of Belgium in 1968. Today, Godiva is one of the largest premium chocolate companies out there. Godiva is also a member of the World Cocoa Foundation and Cocoa Horizons Foundation, to give back to the cocoa industry and promote sustainable farming practices.
Nearly the entire site is gift boxes
There are tons of chocolate treats on Godiva, and you can find everything from chocolate gift boxes to chocolate recipes to greeting cards. Almost all of the chocolates are in gift boxes (rather than bars or chocolate barks as we saw at other sites). You can jump into searching the gift boxes anywhere on the site, but if you want to see a more narrowed selection, you can use the navigation menu to click on Shop, Collections, and then Chocolate Gift Boxes. From there, you'll see a scrolling window with opened chocolate boxes in high-resolution photos that present truffles and chocolate treats in Godiva trays. The listings show a name, a price, and the number of stars each box has from other shoppers. When you click on a specific box, you'll see a detailed description of the chocolates included in the box, measurements, and detailed shipping information for that box.
43 boxes and 18+ flavors
At Godiva, there are 43 different chocolate gift boxes to choose from. These include assortments of chocolates with filling, truffles, and cordials. The boxes range in size from 9pc assortments to a 72pc gift box. Some of the unique flavors of truffles and chocolates we saw in the boxes include:
There are plenty more in the rest of the boxes with different truffles and chocolate flavors across the entire inventory. Some of the truffles even have cherry brandy or cinnamon and spices to make them more exciting. In the largest box, we saw 18 different flavors of chocolates to choose from.
Pricing from $15 to $130
The most affordable chocolate gift box at Godiva is the Dark Chocolate Cherry Cordials. This includes 6 of the same little round treats for $15. At the other end of the spectrum, the most costly gift box is the $130 Assorted Chocolate Gold Gift Box which includes a 72pc assortment of 18 flavors (4 of each flavor). Most of the boxes are identical in terms of flavors and sizing with only the color of the bows being different. Some of the bow colors (like red) were out of stock at the time of our review.
Shipping starts at $9.95.
The cost of shipping will change depending on how much you spend. For orders up to $24.99, the standard shipping cost will be $9.95 and 2-day delivery will be $18.95. If you order something between $25 to $59.99, shipping will cost $11.95 for standard and $21.95 for 2-day. For orders up to $99.99, standard shipping is $17.95 and 2-day is $27.95. Godiva also offers a Warm Weather Guarantee where the Godiva team monitors the package to make sure that your chocolates don't melt in transit.
Reshipments offered if something goes wrong
Godiva's satisfaction policy promises that your order is guaranteed to arrive in perfect condition. If you're not satisfied, you can contact their customer service team within 30 days of receiving your order for assistance with a replacement or exchange. Godiva promises to either replace your unsatisfactory item with the same item or another of equal or higher value. However, at this time, you cannot get a refund for an order through Godiva.
Dismal reviews for customer service
Godiva holds an "A+” rating from the Better Business Bureau; however, the reviews for this chocolatier are extremely concerning. On Trustpilot, Godiva shows an average rating of 1.5 stars out of 5. Most of the complaints have to do with the customer service experience. Customers noted that help with changing orders or resolving mistakes was not forthcoming. Complaints showcased regular problems with late delivery (even when next-day shipping was paid for), and many items were received damaged. Considering reshipment is the only option and many of these complaints were for chocolates ordered for particular holidays or events, the recourse offered by Godiva just isn't enough for most.
Don't expect a lot of customer care
Despite the long history of Godiva chocolate, getting your chocolate gift box from this retailer may not be the smoothest experience. While the low costs for shipping and a large selection of chocolate flavors may be appealing, the concerning reviews regarding Godiva's customer service and the total lack of any refunds make this site less reliable for your chocolate gift box needs. While it may be worth checking out for the classic box-of-chocolate flavors, you may find better service elsewhere.
Whether you want a traditional chocolate, something like a holiday Ferrero Rocher, or a new confection with unique flavors like lavender or orange, there's a box of chocolates out there for you. With online ordering, you have access to far more assortments and flavors than you would at a local sweet shop, and you can easily send chocolates to your loved ones anywhere in the country (or the world).
If you choose to indulge in this cacao-based confection, you'll be in good company. Americans spend an estimated $22 billion on chocolate each year, and 90% of recent consumers said that chocolate is their favorite category of treat. Milk chocolate, unsurprisingly, is a popular favorite, especially in the US. Around the world, dark chocolate is generally preferred. Chocolate is something that brings people together. So, why not enjoy it?
When we say chocolate is a classic sweet, we don't just mean in the last few decades. Chocolate has one of the most interesting stories out there. The discovery of chocolate (specifically cacao beans) can be traced back to Mesoamerican civilizations. The beans were so precious, they were once used as a form of currency.
Our word for chocolate comes from the Aztecs who called the bean "xocoatl”. Originally, chocolate was made into a drink, similar to the hot cocoa we drink today, but a lot spicier (try Mexican Hot Chocolate sometime, if you want a more authentic flavor). Supposedly the Aztec emperor Montezuma drank 50 cups of chocolate per day.
While you might not be as much of a chocolate superfan as the emperor, we can definitely see the appeal. Chocolate, as we know it (the chocolate bar and chocolate confections), started being made around 1847. There are tons of benefits to enjoying chocolate too. Cacao can lower your blood pressure, and dark chocolate has a range of health benefits including improved brain health, improved mood, and promotion of your good (HDL) cholesterol. Bottom line? You can enjoy your sweets without any guilt.
There's no limit to what you might find in a chocolate gift box online. If you're ready to get that delightful melt-in-your-mouth chocolate treat, but aren't sure which confectionary to choose, don't sweat it. We've put together some factors that can help you pick the best vendors for chocolate gift boxes:
"Life is like a box of chocolates"... or it could be as soon as you grab these gift boxes for yourself, your friends, and family. To help you find the best chocolatier to satisfy your cravings, Top Consumer Reviews has researched and ranked the top chocolate gift boxes out there today. Now, crack open those sweets and pick one. Like they said in Forrest Gump, you never know what you're going to get!
Select any 2 Chocolate Gift Boxes to compare them head to head