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Monday, September 20th
Chocolate is based in Newport Beach, California and features artisanal, handmade chocolates from independent shops throughout the United States and Canada. The retailer seeks to promote small businesses, especially because their team of chocolate enthusiasts believes that the best sweets come from the smaller shops, not the big-name brands commonly known in the chocolate world.
The easiest way to see what Chocolate has to offer is by using the tabs at the top of the page, which include:
Once you select a category, it's easy to use the options on the left side of the page to narrow the chocolates down by price or by dietary need, such as nut-free or gluten-free. You'll find those same possibilities under the Dietary Treats heading; for example, if you know you need a list of just the products that are vegan or organic, you'll be able to see them all at once.
The selection at Chocolate is vast, everything from a simple chocolate-dipped fortune cookie for less than a dollar, to a 200+ piece Valentine's assortment of gluten-free chocolates for over $300. We did notice that none of their categories included two of the most popular "candy holidays", Halloween and Christmas, but Easter chocolates are sold year-round.
Chocolate doesn't tell shoppers upfront what to expect in shipping costs, so you'll need to take a look based on your order. For example, an order with Black Velvet Cake Balls selling for $27 would incur shipping fees of $11 for Priority Mail and $33.60 for Priority Mail Express.
Although the site claims that Chocolate is a member of the Better Business Bureau, the BBB website has not given the retailer accreditation; at the time of our review, Chocolate's rating was a B+. Why? There are some complaints that haven't been resolved to the customer's satisfaction; most of them say that there were issues with credit cards being charged for orders that either shipped considerably late or not at all, and that it was difficult to get any response from Chocolate. The "Contact Us" page only offers an online form or an email address, not a phone number for customers to get more direct help.
So, what if you're not happy with your order? Can you get a refund or a replacement? You'll have to dig around in the Terms and Conditions to find it, but there is a guarantee of timely delivery and a 10-day return policy. But with customers reporting no response from Chocolate's customer service department after multiple emails, you may not get timely help if you encounter a problem.
Traditionally, giving Chocolate as a gift can be a time consuming process. Driving to the local grocery or chocolate store, searching the limited selection, bringing it home, wrapping up the item, and then getting back in your car again to drive to the local Fed Ex or UPS Store to make the delivery actually happen - it can all be a time-consuming and frustrating challenge for anyone.
Thankfully, with the availability of online chocolate stores, purchasing a delicious and wonderful chocolate gift only requires about 5 minutes of your time. Buying chocolate on the internet provides a quick and efficient way to select from a long list of great options that fit your budget and gift giving needs. Plus, you can do it from the comfort of your own home.
Still, there are wide differences between online chocolate providers. Before you decide to purchase your next chocolate gift, you should consider several important factors. Some of these considerations include:
TopConsumerReviews.com has reviewed and ranked the best Chocolate stores available today. We hope these reviews help you find the best chocolate to meet your gift giving needs!
Select any 2 Chocolate Stores to compare them head to head
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