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Chocolate Review

Monday, September 20th

2021 Chocolate Store Reviews

Chocolate Review 3 Star Rating

Chocolate

3 Star Rating
  • Cost: From less than $1 to $349

Chocolate is based in Newport Beach, California and features artisanal, handmade chocolates from independent shops throughout the United States and Canada. The retailer seeks to promote small businesses, especially because their team of chocolate enthusiasts believes that the best sweets come from the smaller shops, not the big-name brands commonly known in the chocolate world.

The easiest way to see what Chocolate has to offer is by using the tabs at the top of the page, which include:

  • New & Popular - New Arrivals and Bestsellers
  • Seasonal
  • Occasions
  • Collections
  • Gift Baskets
  • Dietary Treats
  • Gift Ideas
  • Subscriptions

Once you select a category, it's easy to use the options on the left side of the page to narrow the chocolates down by price or by dietary need, such as nut-free or gluten-free. You'll find those same possibilities under the Dietary Treats heading; for example, if you know you need a list of just the products that are vegan or organic, you'll be able to see them all at once.

Best Chocolate Stores

The selection at Chocolate is vast, everything from a simple chocolate-dipped fortune cookie for less than a dollar, to a 200+ piece Valentine's assortment of gluten-free chocolates for over $300. We did notice that none of their categories included two of the most popular "candy holidays", Halloween and Christmas, but Easter chocolates are sold year-round.

Chocolate doesn't tell shoppers upfront what to expect in shipping costs, so you'll need to take a look based on your order. For example, an order with Black Velvet Cake Balls selling for $27 would incur shipping fees of $11 for Priority Mail and $33.60 for Priority Mail Express.

Although the site claims that Chocolate is a member of the Better Business Bureau, the BBB website has not given the retailer accreditation; at the time of our review, Chocolate's rating was a B+. Why? There are some complaints that haven't been resolved to the customer's satisfaction; most of them say that there were issues with credit cards being charged for orders that either shipped considerably late or not at all, and that it was difficult to get any response from Chocolate. The "Contact Us" page only offers an online form or an email address, not a phone number for customers to get more direct help.

So, what if you're not happy with your order? Can you get a refund or a replacement? You'll have to dig around in the Terms and Conditions to find it, but there is a guarantee of timely delivery and a 10-day return policy. But with customers reporting no response from Chocolate's customer service department after multiple emails, you may not get timely help if you encounter a problem.

Where Can You Find the Best Chocolate?

Traditionally, giving Chocolate as a gift can be a time consuming process. Driving to the local grocery or chocolate store, searching the limited selection, bringing it home, wrapping up the item, and then getting back in your car again to drive to the local Fed Ex or UPS Store to make the delivery actually happen - it can all be a time-consuming and frustrating challenge for anyone.

Thankfully, with the availability of online chocolate stores, purchasing a delicious and wonderful chocolate gift only requires about 5 minutes of your time. Buying chocolate on the internet provides a quick and efficient way to select from a long list of great options that fit your budget and gift giving needs. Plus, you can do it from the comfort of your own home.

The Best Chocolate Stores Compare Chocolate Stores Compare Chocolate Store Reviews What are the best Chocolate Stores Best Chocolate Store Reviews

Chocolate Store FAQ

According to the World Cocoa Foundation, people around the world - mostly in the US and Europe, not surprisingly - eat enough chocolate to equal three million cocoa beans every year! Chocolate is the most popular sweet tooth-satisfying dessert almost everywhere.
The sky's the limit. Do you have a favorite brand like Godiva or Hershey's? You'll find every imaginable variety when you shop online. Are you looking for a unique flavor combination or a gorgeous assortment of hand-dipped caramels and truffles? You can get that too. The difficult thing will be holding yourself back from buying all of them!
Supporting small businesses and shopping local is great - and your closest candy shop may even sell their products online too. But, there's no guarantee you'll get the kind of chocolate you want if you limit yourself to brick-and-mortar retailers you can drive to. And, if you're ordering chocolate to give as a gift, you'll probably have more options for gift packaging and shipping when you buy from an online chocolate store.
Chocolate! (Just kidding.) The best chocolate stores make it easy to see the different types of sweets they sell and how much you'll pay, plus any shipping costs you should expect. Some stores have fun promotions that can save you money or double the amount of chocolate in your order. You can also consider what other customers have said about their experience with the chocolate retailer: how the treats taste, if the deliveries arrive on time and in good condition, and how any problems were resolved by the customer service team.
It can be - but it doesn't have to be. If you're buying chocolates in large quantities and exotic flavors, of course you should expect to pay more. But, chocolate stores usually have plenty of options for people shopping on a budget too.
That depends on the chocolate store. Some give you free shipping to earn your business, but you might have to place a minimum order amount to qualify. It should be fairly easy to determine what, if anything, you'll pay for delivery as you browse their website.
Yes, most of the time. Online chocolate stores want you to be thrilled with the sweets you get - after all, word of mouth is great for advertising, and they'd love for you to tell everyone you know about the amazing chocolates they sell. If your chocolate doesn't arrive in perfect condition, or something is just off with the taste, contact the customer service team. It shouldn't be hard to get a refund or replacement order.
Yes, yes and yes! Some chocolate shops provide numerous options for gifting, from mixed assortments to hard-to-find varieties in beautiful gift wrapping. You could even choose a chocolate club membership that will literally be a gift that keeps on giving, with new packages arriving every month for three months to a year.
Compare the Best Reviews

Continued from above...

Still, there are wide differences between online chocolate providers. Before you decide to purchase your next chocolate gift, you should consider several important factors. Some of these considerations include:

  • Selection. Does the company provide a wide range of delicious chocolate flavors, colors and gift options to meet your needs?
  • Cost. How do the prices compare to other chocolate stores? Where will you get the best value for your money?
  • Return Policy. If the chcoolate doesn't arrive as expected, will you receive your money back?

TopConsumerReviews.com has reviewed and ranked the best Chocolate stores available today. We hope these reviews help you find the best chocolate to meet your gift giving needs!

The Best Reviews of Chocolate Stores