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Godiva Review

Friday, February 3rd

2023 Chocolate Store Reviews

Godiva Review 3.5 Star Rating


3.5 Star Rating
  • 20% off + free shipping with email signup
  • Frequent free shipping codes
  • "A-" Better Business Bureau rating

Godiva is a global premium brand of chocolates with over 600 boutiques and a presence in over 100 countries worldwide. The company began in 1926 with a father and sons who began making pralines in Brussels. They were deeply inspired by the legend of Lady Godiva and decided to name the company in her honor.

Nicely organized products

Some of the delicious products sold by Godiva include truffles, chocolate bars, chocolate strawberries, coffee, cocoa, and biscuits. There are 66 products in total that you can sort by price, piece count, ribbon color, and special features to quickly narrow down the best options for you or a loved one. Some of the flavors of chocolate snacks and treats feature birthday cake, salted caramel, roasted almond, crispy hazelnut, coconut crunch, and classics like milk chocolate, dark chocolate, and more.

Sign up and save

If you sign up for Godiva's email list, you'll not only get 20% off your first order but also free shipping. This is a great deal that you should most definitely take advantage of. On future orders, Godiva often provides codes right on their website that give you free shipping with no minimum purchase. Like other chocolate stores, prices on Godiva's chocolates vary based on the quantity and type of chocolate you're buying. You can spend up to $356 on a large gift set with hundreds of chocolates or as little as $18 for an 8-piece assortment.

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Shipping options that ensure freshness

The three shipping options provided by Godiva are standard, second day, and overnight. Most orders are delivered between Tuesday and Saturday. They are constantly monitoring weather and will adjust shipping options to ensure that your chocolates arrive in perfect condition. If you're ordering chocolate strawberries, you'll only have the option for next day or overnight delivery with a minimum shipping cost of $19.95 to ensure freshness. All deliveries can include a gift message if you choose to add one.

Perfect condition guarantee

All orders from Godiva are guaranteed to arrive in perfect condition. If you aren't completely satisfied with the quality of chocolates or delivery, you have 30 days to contact customer care with a detailed description and photographic evidence of the issues to get a replacement or exchange. They don't provide refunds on orders that you simply don't like the taste of or change your mind about.

Weaknesses need to be addressed

Godiva has an "A-" rating from the Better Business Bureau, which is great. What's not great are their customer reviews found elsewhere. Some people are disappointed that they've become less customizable over the last couple years and only offer factory sealed variety boxes with predetermined flavors. Others say that their orders have arrived incomplete and they've had a difficult time contacting and working with customer service. These reports show some weaknesses in Godiva's processes that need to be fixed before we give them a higher rating. Although you can find tasty chocolates at Godiva, it's not your best bet for reliable, customizable delivery.

Where Can You Find the Best Chocolate?

No matter the occasion or time of year, chocolate makes one of the best gifts - because who doesn't love chocolate? It can be given alone or in conjunction with another item to sweeten the sentiment! However, if you're trying to deliver a delectable array of chocolates it can be tricky to ensure they aren't melted upon arrival and that they're beautifully packaged.

To make life easier, there are quite a few chocolate stores that eliminate all the hassle of delivery for you. It only takes about 5 minutes to go online, browse the fancy selection of chocolate flavors and arrangements and have it sent off to a friend or loved one. You can browse products in your budget in addition to saving yourself gas money and the time it takes to go to the store and mail your chocolates.

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Chocolate Store FAQ

According to the World Cocoa Foundation, people around the world - mostly in the US and Europe, not surprisingly - eat enough chocolate to equal three million cocoa beans every year! Chocolate is the most popular sweet tooth-satisfying dessert almost everywhere.
The sky's the limit. Do you have a favorite brand like Godiva or Hershey's? You'll find every imaginable variety when you shop online. Are you looking for a unique flavor combination or a gorgeous assortment of hand-dipped caramels and truffles? You can get that too. The difficult thing will be holding yourself back from buying all of them!
Supporting small businesses and shopping local is great - and your closest candy shop may even sell their products online too. But, there's no guarantee you'll get the kind of chocolate you want if you limit yourself to brick-and-mortar retailers you can drive to. And, if you're ordering chocolate to give as a gift, you'll probably have more options for gift packaging and shipping when you buy from an online chocolate store.
Chocolate! (Just kidding.) The best chocolate stores make it easy to see the different types of sweets they sell and how much you'll pay, plus any shipping costs you should expect. Some stores have fun promotions that can save you money or double the amount of chocolate in your order. You can also consider what other customers have said about their experience with the chocolate retailer: how the treats taste, if the deliveries arrive on time and in good condition, and how any problems were resolved by the customer service team.
It can be - but it doesn't have to be. If you're buying chocolates in large quantities and exotic flavors, of course you should expect to pay more. But, chocolate stores usually have plenty of options for people shopping on a budget too.
That depends on the chocolate store. Some give you free shipping to earn your business, but you might have to place a minimum order amount to qualify. It should be fairly easy to determine what, if anything, you'll pay for delivery as you browse their website.
Yes, most of the time. Online chocolate stores want you to be thrilled with the sweets you get - after all, word of mouth is great for advertising, and they'd love for you to tell everyone you know about the amazing chocolates they sell. If your chocolate doesn't arrive in perfect condition, or something is just off with the taste, contact the customer service team. It shouldn't be hard to get a refund or replacement order.
Yes, yes and yes! Some chocolate shops provide numerous options for gifting, from mixed assortments to hard-to-find varieties in beautiful gift wrapping. You could even choose a chocolate club membership that will literally be a gift that keeps on giving, with new packages arriving every month for three months to a year.
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Continued from above...

There are quite a few differences between the companies who offer chocolate deliveries, so we've provided all the important information for you to consider when choosing who to do business with. Once you realize how easy and enjoyable it is to purchase and send chocolates online, you'll be hooked. We can't think of a more delicious gift to send or receive.

As you browse different chocolate stores online, there are some important things to consider:

  • Selection: Are there a lot of chocolate flavors to choose from? Is there a big range of colors and gift options to create the presentation you want?
  • Cost: How does the cost of one chocolate store compare to another? Do they charge a reasonable fee for shipping? Are there several pricing options that allow you to stay within your budget?
  • Return Policy: If you are unsatisfied with the chocolate or gift wrapping, can you get your money back? What if the chocolates are melted or damaged upon arrival? Is it easy to get a replacement box and work with customer service?
  • Reputation: What do shoppers have to say about the chocolate store you're considering? Does the business have a good track record for keeping customers happy?

TopConsumerReviews.com has reviewed and ranked the best chocolate stores available today. We hope this information helps you find a company that provides a seamless and enjoyable experience so you can send chocolates to your friends and family all year long!

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