Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.
Thursday, December 5th
Godiva is a globally renowned brand of premium chocolate. Inspired by the legendary tale of Lady Godiva, this company traces its roots back to 1926, when a father and his sons began crafting pralines in Brussels. Although it closed all of its in-person stores back in 2021, Godiva offers an array of nearly 50 kinds of chocolate treats online.
Thousands of 5-star ratings for popular assortments
With over 7,600 reviews averaging 4.6 stars, Godiva's bestseller is the Assorted Chocolate Gold Gift Box. Available in sizes ranging from a 19-piece sampler to a 105-piece stunner, this assortment lets you try some of Godiva's most iconic chocolates. In the larger boxes, for example, you'll get everything from White Praline Hearts to Macadamia Mosaics, ganaches and caramels, fruits and nuts. This collection also comes in an 8-piece and a 140-piece arrangement, but those were out of stock during our most recent visit to the Godiva online store. Pricing ranged from $36 to $160 for the selections that were available.
Options online that you won't see locally
The best reason to shop at Godiva's online store is if you know you love what they offer but you just can't find a particular flavor or collection at your local grocery store. Maybe you really want to send someone a box of Happy Birthday Truffles, or you never even knew that Godiva makes a Patisserie Dessert Truffles assortment. Godiva offers just under 50 options for chocolate through their website, which is surely more than what you'll see in a brick-and-mortar location.
Gift-giving welcome here
Speaking of gift-giving, Godiva tries to make it easy-peasy. Choose the chocolates you want to send and enter your customized gift message during checkout. You can even specify Saturday delivery if you're trying to get it there right on the special day.
Easy to qualify for free shipping
If your order is at least $45, you'll get ground shipping for free with the code FREESHIP45. Unlike some of the chocolate stores we evaluated, Godiva doesn't require you to choose a particular shipping speed to qualify for their Warm Weather Guarantee: they take care of monitoring where your package is being delivered, so that the chocolates are in great condition when the box is opened. You'll have 30 days to request a replacement or exchange if anything isn't quite right with your order; be aware that Godiva doesn't offer refunds under any circumstances.
Customer service isn't great
That matters, because we were surprised (and disappointed) to see lots of reports from shoppers about Godiva's horrible customer service. Despite having an "A+” from the Better Business Bureau, this chocolate store seems to be falling down on the job in many ways. More than one person said that Godiva made a substitution when what they ordered wound up being out of stock, without getting confirmation that the new item would be acceptable. That's a big deal if you're dealing with allergies, or if you're sending Godiva chocolates as a gift and your recipients get a kind they really dislike despite your best efforts to send their favorites.
Last choice on our list
All of this combines to earn Godiva a lower rating from us. The brand used to have a certain cachet, but now these chocolates are relegated to being one more just-okay option you can easily get on a supermarket's shelves. We recommend buying your next treats from one of the higher-ranked chocolate stores on our list.
Chocolate is more than just a sweet treat; it's a global phenomenon deeply entrenched in cultures worldwide. Its popularity transcends borders and generations, captivating taste buds for centuries. But what makes chocolate so beloved, and what factors contribute to its widespread appeal?
First and foremost, chocolate's allure can be attributed to its irresistible taste. The combination of sweetness, bitterness, and creaminess creates a sensory experience like no other. This flavor profile stems from the main ingredient: cocoa beans. These beans undergo a complex process of fermentation, drying, roasting, and grinding to produce cocoa solids and cocoa butter, the building blocks of chocolate.
Nowadays, chocolate production and consumption are staggering. According to the International Cocoa Organization, global cocoa production recently reached over 4.8 million metric tons, with the top producers being Ivory Coast, Ghana, and Indonesia. As for consumption, Switzerland tops the charts, with an average annual consumption of over 8.8 kilograms per capita.
Furthermore, chocolate is associated with indulgence and comfort. Many people turn to chocolate during times of stress or as a reward for a job well done. Its mood-boosting properties are attributed to various compounds, including phenylethylamine, which is believed to promote feelings of happiness and euphoria.
From a cultural perspective, chocolate holds significant symbolism. It's a staple in celebrations and rituals worldwide, from Valentine's Day to religious holidays like Easter. Additionally, chocolate has a rich history intertwined with ancient civilizations like the Maya and Aztecs, who revered cocoa as a divine gift.
As for trends in the world of chocolate, several exciting developments are worth noting. Consumers are increasingly interested in the bean-to-bar process, where chocolatiers oversee every step of production, from sourcing beans to crafting the final product.
There's also a growing demand for artisanal and craft chocolates made in small batches with high-quality ingredients. These chocolates often showcase unique flavor combinations (like spices, herbs, and exotic fruits) and innovative techniques. And, with a renewed focus on wellness in general, there's a rise in demand for healthier chocolate alternatives, such as sugar-free, dairy-free, and vegan options made with alternative sweeteners and plant-based milk.
Luckily for the sweet tooth in all of us, it's never been easier to access the world's best chocolates. All it takes is a few clicks and you're there. But, when purchasing chocolate online, there are several factors to consider to ensure you're getting the best quality and smoothest shopping experience:
Chocolate's enduring popularity is a testament to its irresistible taste, cultural significance, and mood-boosting properties. The experts at Top Consumer Reviews have meticulously evaluated and ranked some of today's most popular chocolate stores, to help guide you on your journey towards an exceptional chocolate experience. We hope you'll enjoy discovering new flavors and savoring traditional favorites!
Select any 2 Chocolate Stores to compare them head to head