Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

Russell Stover Review

Monday, April 15th

2024 Chocolate Store Reviews

Russell Stover Review 3 Star Rating

Russell Stover

3 Star Rating
  • Sign up for email updates and save 20%
  • Made in the USA
  • Free standard shipping on orders of $60 or more
  • "A-" Better Business Bureau rating

Russell Stover began in 1923 when Clara Stover began crafting chocolates in her Denver bungalow. In 1932 the company moved to Kansas City and has called it home ever since. In addition to 2 factories located in Kansas, Russell Stover also has factories in Texas and Colorado. They source their cream and milk from Oklahoma, cherries from Michigan and Oregon, and peanuts from across the South.

Random assortment of treats and brands

Russell Stover sells somewhat of a smorgasbord of chocolate treats. You'll find chocolate bars, individually wrapped chocolate bites, and even non-chocolate goodies like jelly beans, taffy, lemon wedges, mints, and hard candies. In addition to the Russell Stover brand, they also sell chocolates from Pangburn's of Texas and Whitman's.

Sugar-free options

One of the more unique things Russell Stover is known for is their selection of sugar-free chocolates. They sell bags, boxes, and bars of chocolate made with Stevia extract. That probably isn't everyone's cup of tea, but it makes this a go-to company for people wanting to indulge in chocolate without the sugar.

Best Chocolate Stores

Comparable pricing

If you want email updates from Russell Stover, they'll send you a 20% code to use towards your next purchase. Pricing here is reasonable and comparable to other chocolate companies, so you don't have to worry about paying an arm and a leg for an assortment of chocolates. Plus, if you spend over $60 you'll get free standard shipping.

Guaranteed freshness

Russell Stover guarantees the freshness and quality of all their products. If you aren't satisfied for any reason, you can save the unused portion and packaging and contact customer service. It's unclear if they give refunds, so we can assume they take each issue on a case-by-case basis.

Not a gourmet brand

Russell Stover isn't what you think of when you want gourmet chocolates to give as a fancy gift. It's more of a company people buy from when they have a favorite item they keep coming back for. The assortment of chocolates is quite random and it's almost hard to explore and find something new here. We aren't thrilled with the website or overall presentation of Russell Stover, even though they are a reputable company with an "A-" rating from the Better Business Bureau. Despite being owned by Lindt, they don't quite give off the same delectable vibe that their sister and parent companies do. Because of this, they've earned a "just okay" rating from us.

Where Can You Find the Best Chocolate?

No matter the occasion or time of year, chocolate makes one of the best gifts - because who doesn't love chocolate? It can be given alone or in conjunction with another item to sweeten the sentiment! However, if you're trying to deliver a delectable array of chocolates it can be tricky to ensure they aren't melted upon arrival and that they're beautifully packaged.

To make life easier, there are quite a few chocolate stores that eliminate all the hassle of delivery for you. It only takes about 5 minutes to go online, browse the fancy selection of chocolate flavors and arrangements and have it sent off to a friend or loved one. You can browse products in your budget in addition to saving yourself gas money and the time it takes to go to the store and mail your chocolates.

The Best Chocolate Stores Compare Chocolate Stores Compare Chocolate Store Reviews What are the best Chocolate Stores Best Chocolate Store Reviews

Chocolate Store FAQ

According to the World Cocoa Foundation, people around the world - mostly in the US and Europe, not surprisingly - eat enough chocolate to equal three million cocoa beans every year! Chocolate is the most popular sweet tooth-satisfying dessert almost everywhere.
The sky's the limit. Do you have a favorite brand like Godiva or Hershey's? You'll find every imaginable variety when you shop online. Are you looking for a unique flavor combination or a gorgeous assortment of hand-dipped caramels and truffles? You can get that too. The difficult thing will be holding yourself back from buying all of them!
Supporting small businesses and shopping local is great - and your closest candy shop may even sell their products online too. But, there's no guarantee you'll get the kind of chocolate you want if you limit yourself to brick-and-mortar retailers you can drive to. And, if you're ordering chocolate to give as a gift, you'll probably have more options for gift packaging and shipping when you buy from an online chocolate store.
Chocolate! (Just kidding.) The best chocolate stores make it easy to see the different types of sweets they sell and how much you'll pay, plus any shipping costs you should expect. Some stores have fun promotions that can save you money or double the amount of chocolate in your order. You can also consider what other customers have said about their experience with the chocolate retailer: how the treats taste, if the deliveries arrive on time and in good condition, and how any problems were resolved by the customer service team.
It can be - but it doesn't have to be. If you're buying chocolates in large quantities and exotic flavors, of course you should expect to pay more. But, chocolate stores usually have plenty of options for people shopping on a budget too.
That depends on the chocolate store. Some give you free shipping to earn your business, but you might have to place a minimum order amount to qualify. It should be fairly easy to determine what, if anything, you'll pay for delivery as you browse their website.
Yes, most of the time. Online chocolate stores want you to be thrilled with the sweets you get - after all, word of mouth is great for advertising, and they'd love for you to tell everyone you know about the amazing chocolates they sell. If your chocolate doesn't arrive in perfect condition, or something is just off with the taste, contact the customer service team. It shouldn't be hard to get a refund or replacement order.
Yes, yes and yes! Some chocolate shops provide numerous options for gifting, from mixed assortments to hard-to-find varieties in beautiful gift wrapping. You could even choose a chocolate club membership that will literally be a gift that keeps on giving, with new packages arriving every month for three months to a year.
Compare the Best Reviews

Continued from above...

There are quite a few differences between the companies who offer chocolate deliveries, so we've provided all the important information for you to consider when choosing who to do business with. Once you realize how easy and enjoyable it is to purchase and send chocolates online, you'll be hooked. We can't think of a more delicious gift to send or receive.

As you browse different chocolate stores online, there are some important things to consider:

  • Selection: Are there a lot of chocolate flavors to choose from? Is there a big range of colors and gift options to create the presentation you want?
  • Cost: How does the cost of one chocolate store compare to another? Do they charge a reasonable fee for shipping? Are there several pricing options that allow you to stay within your budget?
  • Return Policy: If you are unsatisfied with the chocolate or gift wrapping, can you get your money back? What if the chocolates are melted or damaged upon arrival? Is it easy to get a replacement box and work with customer service?
  • Reputation: What do shoppers have to say about the chocolate store you're considering? Does the business have a good track record for keeping customers happy?

TopConsumerReviews.com has reviewed and ranked the best chocolate stores available today. We hope this information helps you find a company that provides a seamless and enjoyable experience so you can send chocolates to your friends and family all year long!

The Best Reviews of Chocolate Stores