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The Best Christmas Tree Stores

Where Can You Find the Best Christmas Trees?

Ah, the holiday season - a time when the scent of gingerbread cookies wafts through the air, houses don twinkling lights like evening stars, and Bing Crosby's crooning voice seems to be everywhere. It's magical, but let's not forget the most important piece: nothing anchors this Yuletide enchantment quite like a Christmas tree.

The Christmas tree is more than a festive decoration; it's a symbol of tradition, family gatherings, and the memories we cherish year after year. But as we all know, finding that perfect tree can be, well... a pine in the neck (sorry). That may help explain why online Christmas tree shopping has exploded in popularity over the last few years.

Sunday, April 14th

2024 Christmas Tree Store Reviews

Top Consumer Reviews Best-In-Class Blue Ribbon Award King of Christmas Review 5 Star Rating

King of Christmas

5 Star Rating
  • Prices range from $299 to $2,700
  • Award-winning designs with realistic foliage.
  • Quiz and augmented reality features to help you find the perfect tree
  • 175 trees
  • Competitive pricing with other boutiques
  • Free storage bag & shaping gloves with every tree
  • Overwhelmingly positive feedback, especially for customer service
  • Fast, free shipping
  • 2-year warranty
  • Strong endorsements from Instagram influencers
  • No-hassle assembly
Top Consumer Reviews Best-In-Class Blue Ribbon Award

King of Christmas is an online Christmas tree boutique that has been featured in big-name magazines like Forbes, Vogue, and Cowgirl and even won an award for the Best Artificial Christmas Trees of 2020 from Better Homes & Gardens. If you're looking for a top-quality Christmas tree, these endorsements make King of Christmas a strong contender. Their higher prices reflect their focus on quality and design, making them a standout choice for those who want the best for their holiday decor.

Browsing is a delight

The website itself offers a visually appealing and satisfying browsing experience. With stunning product images and interspersed customer reviews, you're really getting a comprehensive look at what you might buy. You even get the bonus of a "Find the Perfect Tree" quiz that helps narrow down your choices. Answer a few questions, and you're presented with three top picks tailored to your preferences.

175 variations on 25 models

King of Christmas features a catalog size of 175 trees, which might seem smaller than some other retailers but is quite standard among boutique sellers. However, the "See All" option only displays about 25 trees, which indicates that the 175 number likely includes variations in heights and lighting options. To make your search even easier, the site allows you to filter the catalog by "Best-Sellers" and "Staff Picks."

Prices competitive with similar brands

In terms of pricing, you do get what you pay for at King of Christmas, and their prices are competitive with other boutique retailers in our review. One standout is the 7-foot Tribeca Spruce Blue Artificial Christmas Tree, pre-lit with warm white LED lights, and discounted to $359 from $529. If you opt for the unlit version, you can save an additional $100. Plus, each tree purchase includes a storage bag & shaping gloves, a $49 value.

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Tribeca Blue Spruce Tree is a good basic option

That 7-foot Tribeca Blue Spruce we just mentioned is a stunner. It comes pre-lit with 550 meticulously placed warm white LED lights. Designed to mimic the iconic Colorado Blue Spruce, the tree features blue-green colored needles and brown stems, offering a realistic, full-bodied appearance. The construction is designed for ease, with hinged sections for a quick and straightforward setup. And if you're worried about pesky wires showing, don't be - King of Christmas has hand-strung the lights to camouflage their appearance.

Queen Flock Tree turns your home into a winter wonderland

The 6.5-foot Queen Flock Tree is another standout. With a snow-covered appearance that brings the beauty of winter right into your living room, it's a majestic addition to your holiday decor. The tree boasts a combination of realistic tips (PE) and classic tips (PVC), making it a beautiful hallmark Christmas tree. Heavy flocking gives the tree the look of freshly fallen snow. Customer reviews of the Queen Flock tree are overwhelmingly positive, with a 4.7-star rating across more than 2,000 reviews.

Tech-savvy website features

The site goes beyond simple product listings by offering a "view-in-your-room" augmented reality feature. You can literally see how the tree will look in your space before hitting the "buy" button. Reviews can also be searched or sorted by frequently mentioned words, giving you an even deeper understanding of what you're getting into.

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Stellar customer reviews

What stands out among the reviews is the overwhelmingly positive experiences customers have had with the brand's customer service. From stories about receiving a new tree at no extra cost when deliveries went awry, to mentions of easy assembly backed by video guides and written tutorials, King of Christmas seems to have all bases covered.

Free shipping in the US

When it comes to delivery, King of Christmas offers free shipping within the continental U.S., although larger trees and specialty items may have additional fees. Expect your order to arrive between 1-3 business days, and note that they don't ship to P.O. boxes or outside the continental U.S.

2-year warranty

King of Christmas offers a 2-year warranty that you can extend via their website. This warranty covers the main parts of the tree like branches and stands, but not smaller issues like loose needles or burned-out lights. If you have an issue with your tree, you'll need to send a photo or video to customer service. The warranty doesn't apply to clearance items, which have a shorter 90-day warranty.

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No returns on opened items

King of Christmas allows returns or exchanges within 30 days of when you get your order. You can't make returns after December 20th. If you start a return before then, you must ship it by December 20th. Even though the company offers free shipping when you buy, you'll have to pay for shipping if you return something. This cost depends on the item. If you're exchanging for something of the same or higher value, you won't pay a shipping fee. All returns have to get the company's okay and must be in the original packaging. You can't return "open box" items or trees taller than 15 feet.

Social media and influencer endorsements

If you're the kind of shopper who trusts real-world examples, you can check out numerous posts from influencers who have featured King of Christmas' trees on their Instagram pages. There's even a sticker on each tree's listing that informs you about its demand and inventory status, so you know what's hot this season.

Quality, value, and customer service wrapped up in a bow

We're big fans of King of Christmas for a multitude of reasons. First off, their trees are visually stunning - think realistic foliage and thoughtfully hand-placed LED lights that can last up to 25,000 hours. And while they're not exactly budget options, they won't completely empty your wallet - maybe just lighten it a tad. Want a clever workaround? You could always ask Santa to leave one of these stellar trees at your door this year. As for customer service, it's top-notch, and thousands of glowing reviews back us up on this. Overall, King of Christmas effortlessly secures our highest possible rating for Christmass tree shopping.

Home Depot Review 4.5 Star Rating

Home Depot

4.5 Star Rating
  • Wide selection of nearly 2,000 trees
  • Prices range from $50 to $2,000
  • Easy-to-browse categories and filters
  • Detailed product pages with 360-degree views and customer reviews including photos
  • Top-rated trees for all budgets
  • Live tree delivery available
  • Simple returns policy
  • Seasonal promotions and discounts
  • "A+" BBB rating and accreditation

When it comes to decking those halls and turning your home into a winter wonderland, you might initially think glitz, glamor, and specialty boutiques. But, hold onto your tinsel. Home Depot strides in like Santa on a mission, offering a selection of nearly 2,000 trees for your perusal.

Live or artificial - your choice

What's more is they're the only online store in our review that will deliver a fresh-cut, live tree to your doorstep. Sure, there might be a touch more dazzle at a high-end boutique than you'd associate with a Home Depot sales floor, but when your living room glows with festive joy, your guests are going to be too busy being wowed by your decoration game to ask where it came from. Home Depot gives you the best of both worlds - artificial and real - and proves that sometimes, practicality can be wrapped up in a beautiful, twinkling bow.

Easy-to-browse categories

To browse the Home Depot's online collection, you can either click on various pictures such as Pre-Lit Christmas Trees, Most Realistic, or Color Changing, or utilize the filters to refine your search. If you already have preferences like the tree's height, type of tree (like cedar or fir), or lighting (LED vs. incandescent), you can input these to generate a user-friendly list of options that meet your criteria. To save any tree styles you're fond of, consider clicking the heart icon located in the upper right corner.

Plenty of detail to help you decide

Each tree's product page offers a rich, comprehensive experience designed to guide you in making the perfect choice. You'll enjoy 360-degree views of each tree, detailed close-up images of branches, and informative graphics that cover everything from height and base diameter to light count and level of realism. Plus, you'll see curated suggestions for comparable trees and must-have accessories to make your tree truly shine.

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Helpful customer reviews with photos

Most of Home Depot's Christmas tree listings are accompanied by extensive customer feedback. Their most popular trees have between 100 to over 1,000 reviews, many complemented with real-life photos from customers. We enjoyed browsing these photos to see the unique decorating styles of each customer - it feels a little bit like Pinterest. We also found these pictures useful to help us assess whether the tree would fit in a space the way we were imagining.

Top-rated trees for all budgets

Among the notable mentions is the Pre-Lit LED Westwood Fir Artificial Christmas Tree (reviewed by over 1,600 customers), available from 7.5 feet to 12 feet and priced from $299 to $699. Although it's artificial, the pine cones nestled in its branches are 100% real. On the more affordable side, the Pre-Lit LED Festive Pine Artificial Christmas Tree comes in 6.5 and 7.5 ft heights and costs $49 or $99 depending on the height you select. It has an overall 4.5-star rating across 600+ reviews.

Live tree delivery available

Interested in getting a live Christmas tree? Head over to the main Christmas Trees section on the Home Depot website and check out the menu on the left side of the screen. Choose the third category labeled "Real Christmas Trees" to explore 20 different options. From traditional Douglas and Fraser firs to mini potted pine trees, you'll find a range of choices. (Keep an eye on this page as the holiday season gets nearer - we suspect that since these are live plants, some items are not listed until late fall.) Some trees can be delivered right to your doorstep, while others require an in-store visit.

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Convenience for last-minute shoppers

Home Depot really takes the hassle out of getting your hands on the right Christmas tree. Given that they have so many brick-and-mortar locations, you're likely to find one near you. This is awesome if you're a last-minute shopper: just hop online, pick out your tree, and then swing by the store to pick it up on the same day.

DIY enthusiasts rejoice

If you're a DIYer, Home Depot is pretty much a paradise. So, if you're looking to deck out your tree with custom ornaments or even build your own stand, you can probably find all the supplies you need while you're there picking up your tree or adding it to your online cart. Their customer service is typically very helpful, so if you're stumped about sizes, lights, or types of trees, they can guide you through it. In the case that your store doesn't have the tree you're looking at, you may be able to request delivery from a nearby store with free shipping in many cases.

Returns are simple

Returning items is also straightforward, especially if you have a Home Depot nearby. The store allows returns for most new and unopened items within a 90-day window. While some products can be returned online with a prepaid shipping label, it's not immediately clear which Christmas trees are eligible for this option without making a purchase first.

Best Christmas Tree Stores

Look out for deals

Also, don't forget that Home Depot often has seasonal promotions and discounts, especially if you're part of their Pro Xtra loyalty program for professionals. So not only can you grab your tree while shopping on their site, but you might snag some holiday deals while you're at it.

Great BBB rating

Given Home Depot's size as a major retailer, it's not surprising that they've received some complaints through the Better Business Bureau. However, despite this, the BBB still awards the company its top "A+" rating and accreditation. The issues that are commonly reported tend to be location-specific, such as employee-related problems, and are unlikely to have a significant impact on your overall online shopping experience for Christmas trees.

Look here first for affordability

If you're after variety, affordability, or even live trees, Home Depot is a must-visit destination. It has earned a spot high on our list. Home Depot excels in artificial trees for their extensive range and affordability, with the added bonus of live tree delivery right to your home. For an all-encompassing Christmas tree experience, Home Depot is an essential stop on your list.

Wayfair Review 4.5 Star Rating

Wayfair

4.5 Star Rating
  • Prices from $35 to $9,600
  • Over 10,000 trees
  • High-quality trees available at budget-friendly prices
  • Hundreds to thousands customer reviews on popular trees
  • User-friendly browsing
  • Free shipping on all trees
  • Unique, deluxe tree options for those looking for something extraordinary
  • Frequent discounts

Wayfair really lives up to its tagline of offering "anything home." Whether you're aiming to refresh your interior design, tackle a nagging household issue, or just add a dash of whimsy to your home, Wayfair has a multitude of options to suit your needs. Their Christmas tree assortment is especially eye-catching, featuring a mind-boggling array of over 10,000 trees. And it's not just trees: Wayfair makes holiday decorating a cinch with their insightful guides like "How to Decorate for Christmas." You might just find yourself turning to Wayfair for all your holiday decor needs, thanks to their practical tips and broad selection.

A forest of Christmas trees at your fingertips

You've got plenty of ways to shop for your perfect tree on Wayfair. You can explore their curated collections, which include categories like Christmas trees under $100, flocked trees, slim options, and pre-lit beauties. Alternatively, if you're feeling adventurous, you can dive right into their massive selection and browse all 10,000 trees they've got on offer.

Affordable, high quality options

You don't have to break the bank to get a fantastic tree from Wayfair - there are actually tons of affordable options that still look high-end. For instance, we filtered our search to show only trees with high customer ratings in the $175 to $250 price range, and we were floored by the number of gorgeous, realistic options that could easily grace the pages of Better Homes and Gardens.

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Offerings reviewed by many customers

Take the $219.99 Newberry Spruce Green Artificial Christmas Tree with Clear/White Lights by Red Barrel Studio, for example. This stunner uses "real branch tip technology" to create a lifelike appearance, and it comes pre-strung with clear lights that stay on even if one burns out. And you don't just have to take our word for it: with over 1,700 reviews, customers rave about how full and authentic it looks, although they do note it takes a little effort to fluff it up to look like the photos. The point is, you're not taking a shot in the dark when you choose a tree from Wayfair - thanks to the plethora of reviews, you can shop with confidence.

Fun and easy to browse

Browsing Wayfair is always a delight. Not only can you sort and filter by virtually any metric (tree type, realism, bulb features, lushness) but the summary of each item is super informative. You'll see at a glance if shipping is free, and they even give you an estimated delivery date - sometimes as soon as overnight. We also really appreciate their "quick overview" feature on each product listing. This lets you skim through images and get the lowdown on the product description without ever having to leave the search results page. Be sure to click on the heart icon in the upper right corner of any listing that catches your eye, so you can come back to it later.

Specialty trees for high prices

Since Wayfair's catalog is incredibly extensive, we can't help but get a kick out of exploring their most deluxe items whenever we're reviewing their products. Topping the list is a jaw-dropping 18-foot tree decked out with 1,600 lights, and it's yours for a cool $7,099. No one's reviewed it yet, so if you've got some spare change lying around, you could be a trailblazer. We're absolutely itching to find out if it's worth the hefty price tag.

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Free shipping on all trees

Free shipping kicks in for all orders above $35 at Wayfair. This means practically every Christmas tree they sell - aside from the tiniest tabletop versions - ships at no extra cost. Plus, keep your eyes peeled for discount codes; they often pop up in your physical mailbox or as social media ads.

Returns accepted, but some issues remain

While Wayfair's rating has now improved to an "A+" with the Better Business Bureau since their "B" at the time of our last review, the same issues continue to pop up in customer feedback. Returns are generally accepted within 30 days, unless the item is on clearance or has already been assembled, but many customers report that securing a refund can still be a hassle. There are also recurring complaints about receiving large items with missing or damaged pieces, and Wayfair not resolving the issues promptly. Despite the upgraded rating, it seems that the concerns about customer service and inventory mismanagement - such as items listed as in-stock when they're actually not - remain unresolved.

Still a top pick

Our advice? Opt for a Wayfair Christmas tree that boasts hundreds or thousands of positive customer reviews. Doing so increases your chances of getting a tree that meets your expectations right from the get-go, allowing you to sidestep any potential hassles with Wayfair's customer service. Wayfair remains one of the top picks in our review, primarily because their Christmas tree selection is second to none.

Lowe's Review 4 Star Rating

Lowe's

4 Star Rating
  • Prices range from $45 to $6,800
  • Extensive catalog with over 3,000 Christmas trees
  • Easy category-based shopping
  • Options for varying tree realism
  • 360-degree views and videos for each product
  • Affordable options with high customer ratings
  • Free shipping on orders over $45
  • 90-day return policy
  • A+ rating from the Better Business Bureau

Lowe's has been a familiar name in the retail landscape for close to 80 years, and they've naturally expanded their presence online. Known primarily as a home improvement store, they also offer a diverse range of Christmas trees during the festive season. They boast a variety of styles and price points to cater to different tastes, but let's examine how they measure up against other online tree retailers in terms of selection, pricing, and overall customer satisfaction.

Extensive catalog

Lowe's boasts an impressive catalog of over 3,000 Christmas trees, ensuring there's a tree for every taste and style. When you land on Lowe's Christmas tree webpage, you'll find a variety of categories to guide your shopping experience. Although it might not be immediately obvious, the images representing these categories are actually clickable links. By clicking on these, you're directed to a more specific browsing page where you can explore the types of trees that interest you most.

Shop by tree realism

One standout category is "Tree Realism," which breaks down the available options into three levels of realism.

  • "Traditional Trees" offer a classic look, utilizing soft, flat polyvinyl chloride (PVC) needles that mimic, but don't fully replicate, natural evergreen needles.
  • Next up are the "Realistic Trees," which blend PVC and high-quality polyethylene (PE) materials to create a mixed-foliage appearance that's more lifelike. PE tips add a sense of realism, particularly around the outer layers, while PVC acts as a filler near the trunk.
  • For those who demand the ultimate in authenticity, Lowe's offers "Most Realistic Trees". These models are primarily constructed from PE needles, capturing the nuanced texture and color variations you'd find on a genuine evergreen. This category offers the most authentic, true-to-life appearance.

Immersive browsing experience

The product image carousel has everything. You can enjoy 360-degree views, watch product videos, and see images showing potential decoration and placement in a home setting. This gives Lowe's shoppers a clear idea of how the tree might fit and look in their own spaces. Also check the reviews for photos from actual customers.

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Surprising bestsellers

Interestingly, when you click on the "shop all trees" link, the second featured tree has a unique design where a mannequin bust sits atop, making the tree resemble a skirt complete with a plaid gift bow sash. While quirky, it's not the bestseller. The title for bestseller actually goes to the 7.5-ft Candlewood Pine Pre-lit Flocked Artificial Christmas Tree with large LED bulb lights, priced at $398 with 4.7 stars from over 300 ratings. It's not your typical traditional blank-slate evergreen tree: don't get us wrong, it's pretty, but if this is the tree they sell the most, we think that indicates Lowe's is not most people's first choice when they're shopping for their tree. Indeed, when we looked at the reviews, people who'd purchased it said it was the second or third addition to their existing collection of Christmas trees.

Affordable options with high ratings

For those on a budget, the $100 to $200 price range at Lowe's offers great choices. One standout is the 7.5-ft Pine Pre-lit Pencil Artificial Christmas Tree with LED Lights, which has garnered predominantly 5 and 4-star reviews from over 100 customers. It's praised for its ease of assembly, sturdiness, and lifelike appearance. Within this price range, you'll also find a variety of flocked trees and options in colors beyond the traditional green.

Free shipping

All orders over $45 qualify for free shipping, which applies to every Christmas tree Lowe's has in stock.

90 days for returns

Shopping for a Christmas tree online at Lowe's? Here's what you need to know about their return policy. Most new, unused merchandise can be refunded or exchanged within 90 days of the original purchase date, as long as you have proof of purchase. The catch is if you're not satisfied and want to return your tree, it should ideally be in "like new" condition, although they don't explicitly say it has to be unopened. If you paid with a debit card or a Lowe's gift card, expect your refund to take a different form, like cash or in-store credit. One more thing: holiday items must be returned on or before the day of the holiday. So, if you're thinking of sending back that Christmas tree, make sure you do it before Christmas Day.

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Where are the live trees?

At some point, Lowe's definitely dabbled in selling live Christmas trees. A couple of clues give it away, like the tab header on their Christmas trees landing page proclaiming, "Real & Artificial Christmas Trees for Sale." However, during our review, we couldn't find a live tree in sight. Now, it's possible that these elusive live trees make an appearance closer to the holiday season, but a little heads-up on the website wouldn't hurt, right? For all the early birds who like to get a jump-start on holiday planning, knowing whether live trees will be in stock is important. After all, if it's early enough for Christmas decorations to be hitting the shelves, then it's certainly early enough to be thinking about whether you'll go for a live tree this year.

Earns BBB's top rating

Lowe's has been serving customers for nearly 80 years, and here's a fun fact: they've been accredited by the Better Business Bureau (BBB) since 1977 (to put that in perspective, that's longer than some of our experts at TCR have been alive). We're pleased to report that the BBB has awarded them its top honor with an "A+" rating. However, let's not gloss over the fact that there have been some complaints on the BBB page. While no company is immune to feedback, most of the gripes revolve around in-store interactions and some confusion regarding promotional deals. The good news? These concerns probably won't affect your online Christmas tree shopping experience.

Respectable runner-up

We're big fans of Lowe's over here. We find them quite comparable to another top-rated choice, especially in terms of selection and business model. However, there are a couple of distinct differences worth noting. On the positive side, Lowe's offers an even broader range of artificial trees, numbering around a thousand more than their closest competitor: another home improvement store with brick-and-mortar locations. On the downside, at the time of this evaluation Lowe's lacked an option for live trees, which for us is a significant drawback. For that reason, Lowe's ranked a little lower on our list. Still, we're happy to give Lowe's a solid overall recommendation if you're shopping for Christmas trees.

Hammacher Schlemmer Review 4 Star Rating

Hammacher Schlemmer

4 Star Rating
  • Prices range from $200 to $2,200
  • 175 year old U.S.-based retailer known for innovative products
  • Unique, lifelike Christmas trees with long-lasting LED lights and a Lifetime Guarantee
  • Trees require less shaping over time
  • "A+" rating from the Better Business Bureau.
  • Range of one-of-a-kind trees, including the Decoratable Pull Up and Thousand Points of Light
  • Easy online shopping experience with sorting/filtering functions and videos.
  • Catalog size is just right, not overwhelming
  • Great customer service

Hammacher Schlemmer is a U.S.-based retailer with a history dating back to 1848. Originally one of the country's first hardware stores, it became one of America's earliest catalog merchandisers. The company is known for introducing innovative products to the market, including the pop-up toaster, portable radio, and flat-panel television. It specializes in offering "the best, the unique, and the unexpected."

Easy shopping experience

When shopping online with Hammacher Schlemmer, you can use typical sorting and filtering functions to find what you're looking for (price range, height, bulb type, and so on). Some products even include videos of the item in use. For trees with multi-color settings, you'll find images of all the colors the tree can display.

Catalog size is just right, but prices are high

Hammacher Schlemmer offers about 50 Christmas trees - a good size, but not overwhelming, either. The most popular trees appear to be from the World's Best Prelit Douglas Fir line - they have the most reviews. These trees come in heights ranging from 4.5 to 12 feet, and the prices vary accordingly, from $349 to $2,000.

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Unique and unexpected trees

Hammacher Schlemmer continues to surprise the holiday market with its unique and unexpected Christmas tree offerings. Building on a legacy of innovation - this is the brand, after all, that introduced the pop-up toaster - Hammacher Schlemmer provides a range of one-of-a-kind trees. For example:

  • The Decoratable Pull Up Christmas Tree, priced at $99.95, sets up effortlessly with two sections that extend from a center pole. It features 567 lifelike branch tips, comes pre-lit with 200 warm incandescent lights, and compresses to a 2-foot thickness for easy storage.
  • On the other end of the price spectrum is the Thousand Points of Light indoor/outdoor tree for $599.95. This eye-catching tree showcases fiber optic tips that smoothly transition through a rainbow of colors and can be set to 23 different light modes. With a lifespan of up to 60,000 hours for the fiber optic tips and a straightforward assembly process, it's another testament to the brand's commitment to delivering the "Best, the Only, and the Unexpected."

Their trees are replicas of live trees

Hammacher Schlemmer's prices are high for a reason: they set themselves apart in the Christmas tree market by creating lifelike replicas using molds from real trees. Each tree features three-dimensional, injection-molded branch tips that accurately mimic the growth patterns, needles, and branch silhouettes of various varieties of natural trees. This attention to detail results in a tree that looks fuller and more authentic, requiring less shaping over time.

You won't need to buy a new string of lights every year

In addition to their lifelike appearance, Hammacher Schlemmer's trees also come with LED lights that are designed for longevity. These LEDs last up to 25,000 hours, which is eight times longer than typical incandescent bulbs, while consuming 98% less power. Despite their efficiency, they still give off that warm, traditional glow that everyone loves during the holidays. All this comes with the backing of the Hammacher Schlemmer Lifetime Guarantee, making their trees not just aesthetically pleasing, but also a long-lasting investment.

Reviews are positive, with the occasional complaint mixed in

Although the reviews for Hammacher Schlemmer's World's Best Prelit Douglas Fir line are overwhelmingly positive (4.3 stars across 60 reviews), not every customer felt like they got what they paid for. One customer returned their Douglas Fir Christmas tree due to poor quality. The tree was difficult to set up straight, with lights wrapped too far forward, cheap plastic needles, and over a dozen unfurlable branches. The top two sections were wobbly and the top section lights kept dimming. However, it's not unusual for a low-quality product to be mixed in with otherwise high-quality products, or for a customer to be unhappy with a product that they only saw in professional photos online and not in real life. What matters is how the company resolves customer complaints.

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Great BBB rating

Hammacher Schlemmer has the highest possible rating from the Better Business Bureau, an "A+." They have been accredited by the BBB since 2018, and we're satisfied with how their customer care team has resolved complaints in response to negative reviews on their page.

Your purchase is covered by a Lifetime Guarantee

Hammacher Schlemmer is committed to customer satisfaction and offers a Lifetime Guarantee on their products. If you're dissatisfied with a purchase and you opt for a replacement, the company will ship it to you. For orders less than a year old, any price difference is refunded via your original payment method. For older orders, you'll receive a gift certificate from Hammacher Schlemmer, excluding shipping and service fees. If you wish to upgrade to a more expensive item, you're responsible for covering the price difference. A flat return shipping fee of $13.95 applies. Note that exchanges are not available for Canadian customers.

Solid choice

We're really impressed with Hammacher Schlemmer's Christmas tree offerings. They have some truly unique trees that manage to be original without being tacky, as well as more traditional trees that are perfect for those who want the ease of an artificial tree without sacrificing a natural look. The prices are admittedly high, but if the string lights last as long as promised, and if the construction is as good as most reviewers say it is, these trees are an investment that will pay off. Plus, there's really no risk when you take into account the satisfaction guarantee.

Michaels Review 3 Star Rating

Michaels

3 Star Rating
  • Prices range from $50 to $5,865
  • 2,000 Christmas trees
  • Free delivery on orders over $49 and in-store pickup
  • Customer reviews and photos for popular trees
  • Promo codes and coupons often available
  • 60-day return window
  • BBB "A" rating

You might not immediately think of Michaels when you're on the hunt for a Christmas tree, but you might want to reconsider. Believe it or not, their online catalog is a treasure trove of festive options, boasting nearly 2,000 trees to choose from. If you've got an artsy streak, you can pick up an unlit tree and treat it like a blank canvas for all your creative whims. And hey, since it's Michaels, why not toss some craft supplies into your cart for making your own ornaments? But if DIY isn't really your thing, no worries. They've got you covered with pre-lit trees and a selection of ready-made ornaments, too.

Filtering is a little clunky

The Michaels website is not excessively showy, and it has the typical filtering and sorting features to help you locate the perfect Christmas tree. Rather than wading through over 1,700 tree options, you can apply various filters to trim down your choices if you already know your ideal tree height, budget, or lighting color. One odd thing we noticed, though, is in the height sorting feature: each height category actually appears twice, once as "5 feet" and again as "5 ft," for example. To see all the trees of a specific height, you'll need to select both versions of the category.

Free delivery and in-store pickup

Additionally, with numerous Michaels stores around, there's an option for "Free Store Pickup," allowing you to order the tree online and pick it up whenever it suits you. Plus, if your tree costs $49 or more, the store offers complimentary standard delivery.

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Some trees have customer reviews with images

As you might guess from a well-known retailer like Michaels, their most popular Christmas trees come with customer reviews, which can be super handy if you want to be certain you're getting a good quality tree. For example, their best-selling 7.5ft. Pre-Lit Augusta Pine Artificial Christmas Tree by Ashland has a robust average rating of 4.5 out of 5 stars, backed by over a hundred shopper reviews. Plus, if you dig a little deeper into the product page, you'll find customer-uploaded photos. We found it particularly insightful to look at the before-and-after shots of this specific tree - from the time it's taken out of the box to its full, fluffed, decorated, and glowing glory.

Popular trees are pricey, but you might find coupons

Now, let's talk savings. The 7.5ft. Augusta Pine tree comes with a $379.99 price tag, so it's not what you'd call a budget option. However, Michaels does offer some potential discounts to lighten the load on your wallet. Specifically, we spotted a 20% off coupon code right under the tree's listing that applied to all regular-priced items in our cart. So, while the initial cost may be on the higher side, keep an eye out for these promo codes to make it a bit more palatable.

Not as many budget-friendly choices

If you're looking for a full-height Christmas tree in the $100 to $200 price range, your options at Michaels are somewhat sparse compared to other retailers we've reviewed. That said, there are a couple of choices you might consider. For instance, the 6ft Pre-Lit Kincaid Spruce with Multicolor Lights is priced at $192, and there's also the 6ft Pre-Lit Rocky Mountain Mixed Pine for $155. As of the time of this review, however, neither of these options had any customer reviews.

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Returns must be unopened

If you're shopping for a Christmas tree online from Michaels, the good news is that their return policy is decent, although not exactly the gold standard of generosity. You have a 60-day window to return your tree if it doesn't meet your standards. However, all returns must be new, unused, and in their original packaging. So, if you're thinking of staging a Christmas morning complete with presents and family photos, only to return it on Boxing Day, think again. Michaels will only refund you for a tree in pristine, untouched condition, as if it never knew the joy of holding up your ornament collection for a season.

BBB's second-highest rating

The Better Business Bureau (BBB) ranks Michaels pretty highly with an "A" rating, which is their second-best grade. There are a few hundred complaints, but most of them focus on in-store issues or less-than-stellar interactions with staff face-to-face, which isn't something you need to worry about when purchasing a Christmas tree through their website. That said, a handful of these complaints also mention difficulties getting in touch with customer service for online orders. On the bright side, Michaels seems to be on the ball when it comes to addressing these grievances; they've responded to most of the complaints listed on the BBB's website, and that's a point in their favor.

Decent, but not our favorite

Our takeaway? Michaels is a decent option, but when it comes to their online Christmas tree offerings, they don't exactly knock it out of the park compared to other retailers we've checked out. If you're a Michaels die-hard, already turning to them for your crafting and home decor essentials, then go ahead and add a Christmas tree to your cart. But if you're just in the market for a great Christmas tree, we don't see a compelling reason to start your journey with Michaels. T

Christmas Lights Etc. Review 2.5 Star Rating

Christmas Lights Etc.

2.5 Star Rating
  • Prices from $649 to $4,969
  • Hinged branches for easier setup
  • Wide range of commercial-grade Christmas trees available
  • 10-year warranty offered on all greenery products
  • Straightforward 30-day return policy
  • Accredited by the Better Business Bureau with an "A+" grade
  • Has a 3-year seasonal use warranty on ENERGY STAR string lights, 1-year warranty on incandescent lights

The name Christmas Lights Etc. leaves little to the imagination about what this store specializes in. They even declare themselves as "America's most shopped online Christmas lights store." Beyond Christmas, many customers also shop here for lights for other special events, such as Halloween, or even to spruce up a teenager's bedroom.

Only two designs

If you're considering non-commercial trees from Christmas Lights Etc., your options are limited to two: the Sequoia Fir and the Olympia Pine. Both trees come with indoor and outdoor ratings, hinged branches for easier setup, and similar warranty terms: 10 years on greenery and 3 years on string lights, based on 90-day seasonal use.

Least expensive model costs $650

However, there are some differences. The Sequoia Fir (available in sizes of 7.5' to 9') has high light counts and expandable lower branches, contributing to a fuller appearance. It's available with a rolling stand and is priced between $1,179.99 and $1,299.99, depending on the height, width, and light count you choose. The Olympia Pine (available in sizes from 6.5' to 9'), meanwhile, features warm white LED lights and is priced more variably, between $649.99 and $1,699.99. It goes without saying that these prices are much higher than what the average person is willing to pay for a decoration used once a year.

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Still looks artificial

While both trees claim to offer a more "natural" look, upon closer inspection, the needles on both models resemble the flat, plasticky needles you might find on much cheaper trees. So while they have some high-end features, they also have elements that don't necessarily match up to their premium pricing.

Specializes in commercial holiday decor needs

If you're among the few in the market for commercial-grade Christmas trees, you'll find a variety of options from Christmas Lights Etc. tailored to different decorating needs. The sizes of these large trees can range from 10 feet all the way up to a towering 100 feet (!). The Red Sleigh Commercial line offers over 100 trees, available in both frame and pole constructions. Trees ranging from 11 to 41 feet are designed for both indoor and outdoor use and are full-bodied, ideal for filling large spaces with natural branch spacing and a variety of lighting options. For those interested in something a bit more versatile, trees between 10 and 80 feet offer a medium profile, ready-shape branches, and customizable lighting. Finally, if you're looking for something suitable for large homes or businesses but easier to manage, you can opt for trees between 12 and 15 feet, which are simple to set up, store, and also feature a natural branch style design.

Typical return policy

The return policy here is pretty straightforward. You've got a 30-day window to return any product, but if there's a defect, you need to let the company know within those 30 days. Keep in mind there's a 10% restocking fee for returns, and you'll have to cover the shipping cost if the product isn't defective. Make sure whatever you're sending back is in "like-new" condition and still in its original packaging, UPC codes and all. Once they receive your return, it might take up to two weeks to process any credits.

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Exceptional 10-year warranty

When it comes to warranties, Christmas Lights Etc. stands out in the market. They offer an impressive 10-year warranty on all their greenery products - be it pole trees, wreaths, garlands, or swags. That's a long-term commitment to quality that you won't find with every brand. Additionally, they provide a 3-year seasonal use warranty on ENERGY STAR string lights, and a 1-year warranty on incandescent lights that come equipped with their greenery. Compared to other brands, this warranty offering is quite robust and adds an extra layer of peace of mind to your holiday purchases.

Solid track record

In general, this boutique retailer has built an excellent reputation for itself, as evidenced by its "A+" grade and accreditation from the Better Business Bureau (BBB). With over two decades in the industry, Christmas Lights Etc. has managed to keep registered complaints at the BBB to just 11, which speaks volumes about their commitment to customer satisfaction.

Better options available

Given the limited range of choices at this store, we believe the majority of customers would find it more straightforward to locate their perfect Christmas tree at a different retailer. Christmas Lights Etc. might be the right fit for those seeking an extended warranty or in the market for a larger, commercial-sized tree, but for the most part, we think you'll find greater satisfaction with the broader selections available at other Christmas tree outlets.

Christmas Central Review 2 Star Rating

Christmas Central

2 Star Rating
  • Prices range from $42 to $40,002 (!)
  • Large selection of artificial Christmas trees
  • Competitive prices for basic trees
  • Easy to search and filter by height, tree profile, and needle type
  • Easy to tell what's in stock for each product
  • Unique novelty trees available, such as a pre-lit musical snowing tree
  • 30 days to return, or before December 25th

Based in Buffalo, New York, Christmas Central isn't just about Christmas; they offer year-round indoor and outdoor decor for all holidays. With a business history spanning nearly four decades, they've earned mentions in Elle Decor and HGTV Magazine. Their online selection is vast, covering everything from small ornaments to towering artificial Christmas trees. Known for quick shipping and an extensive inventory, they're a well-stocked option for all your decorating needs.

Lots of categories

Christmas Central offers an impressive array of 2,200+ tree options, neatly organized into various categories. Whether you're looking for an alpine tree that brings a rustic, realistic charm, or you're interested in a tree with colorful branches, flocked designs, or pre-lit and unlit options, they've got you covered. The only thing you won't find here is an actual live tree.

Good basic options but construction quality could be lacking

When we sorted by most popular, the tree with the most reviews was the 6' Colorado Spruce 2-Tone Artificial Christmas Tree, priced at $92.99. Compared to competitors, this unlit tree is relatively affordable. It stands at 6 feet tall with a 45-inch diameter and features a full-bodied profile, enriched by a mix of light and dark green needles for a lush, dimensional look. With hinged branch construction, assembly is simple and it even comes with a free green plastic tree stand for your convenience. Reviewers are largely pleased with this tree, highlighting its easy assembly and the overall value for the price. They appreciate its full and beautiful appearance, and many find the unlit feature a plus, allowing them the freedom to customize their lighting. However, be aware that some users have noted the tree does shed needles when touched. Overall, it seems like a reliable, cost-effective option for those looking for a basic Christmas tree.

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Easy to search and filter

As of our last review, searching for a tree based on its height wasn't an option. Good news - that's been fixed. Now you can find trees ranging from a petite 2 feet all the way up to towering options over 15 feet tall. Plus, you can filter your search by other features like tree profile, needle type, and even the specific species the tree is designed to resemble - and we aren't kidding when we say there are dozens of varieties to choose from.

Simple stock tracking

Although individual products here don't have many customer reviews - even popular trees only had one or two - you can easily see the stock level for each tree at a glance. This feature is particularly useful during the busy holiday season, giving you a sense of urgency if a tree you have your eye on is running low.

Cool novelty trees

Christmas Central boasts a diverse catalog with over 2,000 trees, but one that stands out is their novelty 5.5' Pre-Lit Medium Musical Snowing Artificial Christmas Tree, priced at $252.99. Not just any ordinary tree, it comes alive with 60 LED lights, plays 25 classic Christmas tunes, and even simulates a snowfall. The tree's unique design features a decorative green umbrella base adorned with holly berry accents, which serves as a catchment for the whimsical falling snow. The tree is adorned with shatterproof red and gold ornaments and a gold finial tree topper, and the snowfall intensity can be adjusted to your liking. We only wish they had included a video in the product images to showcase the snowing feature better. Other specialty trees include a replica of the Charlie Brown Christmas tree, upside down trees, and trees that are flat on the back so they can be hung on a wall.

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Return policy is nothing special

When it comes to returns, Christmas Central's policy is pretty much par for the course. You've got 30 days from when you get your item - or until December 25th, whichever comes first - to send it back for a refund or store credit. Just make sure whatever you're returning is in its original, untouched condition. Choose store credit and they'll send you a prepaid shipping label, but that's only for those in the lower 48 states. Opting for a refund? Then you'll be covering the shipping costs yourself. And heads up, they don't refund original shipping fees, and any orders that are refused or sent back without approval are hit with a return shipping fee and a 15% restocking fee.

Reputation is mixed

Although this retailer has an "A+" rating from the Better Business Bureau, some customer reviews do raise a few red flags. Issues have been reported about defective products and lackluster customer service that failed to resolve problems to the customer's satisfaction. Long-time customers have also commented on a decline in product quality over the years. Interestingly, Christmas Central is not accredited by the BBB, and there's a noticeable absence of customer service responses to complaints on the BBB website. There are also multiple reports of light strands fizzling out shortly after purchase. So, if you're considering shopping here, you might want to stick to an unlit tree and buy your lights from a different source.

Improved, but still room for growth

Christmas Central has definitely stepped up its game since our last review. The shopping experience felt much smoother this time around, and we had a blast checking out their novelty trees and the wide variety of artificial options. However, we still had some reservations about their trees' construction quality, especially since many of the popular options had zero customer reviews. If you choose to shop with Christmas Central, you'll basically be going on faith with the product description alone. Additionally, the consistent complaints about the strand lights burning out effectively limit you to shopping the unlit trees. All in all, Christmas Central has made strides, but they've got some more ground to cover to move up in our rankings.

At Home Review 1 Star Rating

At Home

1 Star Rating
  • Prices range from $30 to $600
  • User-friendly website
  • Transparent product descriptions include both positive features and potential drawbacks, such as lighting issues
  • In-store pickup
  • 60-day return window with returns of Christmas merchandise even after December 25

At Home is a retail chain specializing in home decor, furniture, and seasonal items, including Christmas trees. The company offers a range of options for those looking to spruce up their homes during the holiday season, with products available both in-store and online.

User-friendly browsing

One feature that stands out when browsing is the convenience of having the tree's height clearly mentioned in the product titles. It's a user-friendly touch, allowing shoppers to quickly gauge the size of the tree without having to sift through detailed descriptions. Just a glance at the title and you know, for instance, that the "Pre-Lit Vance Fir Christmas Tree with Multicolor Lights" stands at 6.5 feet tall. You also have the option to sort and filter their 89 options by price, profile, flocking, and more.

Budget-friendly options lacking in quality

The Vance Fir Christmas tree, priced at $59.99, is certainly on the affordable side. However, its design doesn't quite hit the mark. Its uniform branch lengths result in a distinctly triangular silhouette, lacking the natural look many desire. Despite its shortcomings, the product description offers an unexpected touch of candor, particularly concerning the lights. They warn: "If one light goes out, the whole strand goes out." For many, this might be a deal-breaker. Add to that reviewers' feedback on its sparse and cheap construction, and potential buyers might want to think twice.

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Expensive trees aren't necessarily better

On the higher end of the spectrum lies the Pre-Lit Goteboug Mixed Pine & Cashmere Christmas Tree. Standing at 7.5 feet and with a price tag of $300, it's positioned as a premium option. Its popularity is evident with an average rating of 4.5 stars from 13 reviews. However, popularity doesn't shield it from criticism. A few reviews highlight an unstable base and a branch height that's too low to comfortably tuck gifts underneath. The product images seem to corroborate these claims. One reviewer even mentioned receiving a strand of lights that didn't work, requiring them to go on a mini scavenger hunt for the faulty bulb. At this price point, one would expect a product that is both visually appealing and functionally sound. It's a good reminder that a higher price doesn't always guarantee a better product.

Delivery costs add up

If you live near an At Home store and they have your desired tree in stock, in-store pickup is an option. Another alternative is same-day delivery, which is advertised as starting at $9.99. However, when we tested this out during the checkout process, the actual cost ballooned to $45.60. Compared to many competitors who offer free shipping, At Home loses some points for this unexpected hike in delivery charges.

Return policy is on par with competitors

When it comes to its return policy for online Christmas tree purchases, At Home falls in line with industry standards: neither exceptionally flexible nor particularly stringent. You have a 60-day window for returns in unused condition, extended to 90 days if you're an Insider Perks member. You can return Christmas merchandise after December 25, but it will be refunded at the current market value, not the purchase price. While they don't offer exchanges, you're welcome to return an item and purchase a new one. Note that if you had your tree delivered by one of their local partners, the return must be made in-store.

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Poor BBB rating makes sense given customer reviews

The Better Business Bureau (BBB) gives At Home a "D-" grade, and the store isn't BBB-accredited. When you look at what customers are saying, it's easy to see why the rating is so low. People are upset about a lot of things, from confusing shipping options to poor customer service. For example, some shoppers said they were misled about delivery fees and timelines. Others had trouble returning items that were broken or not as described, and they couldn't easily get in touch with customer service to fix the issues. There are also complaints about shady pricing. Some people noticed that prices were marked up and not even hidden well - they simply put a new sticker over the old, cheaper one. With so many customers vowing never to shop there again, the low grade from the BBB seems like a fair score.

Skip At Home for better options

Honestly, At Home doesn't seem to get much right in the online Christmas tree game. Their selection is limited, and the quality of their trees leaves much to be desired, regardless of how much you're willing to spend. To make matters worse, you might get hit with unexpected delivery fees that make their already steep prices even less appealing. Given their low BBB rating, good luck resolving any issues you might run into. Bottom line: you're probably better off skipping At Home and opting for one of our more highly recommended retailers when it comes to buying your next Christmas tree.

Compare the Best Reviews

Continued from above...

The quest for the ultimate Christmas tree often involves braving jam-packed stores with lines snaking around the corner, wrestling with tree stands, and asking questions like, "Is it too tall? Is it too thin?" It's enough to turn you into a Grinch. But what if we told you that the perfect tree is just a click away? That's right - buying a Christmas tree online has become not only possible but surprisingly streamlined.

Convenience plays a big role in the rise of online Christmas tree shopping. In today's fast-paced world, where time is a precious commodity, the ability to browse and purchase a Christmas tree from the comfort of your home is highly appealing. Online platforms offer a seamless experience, eliminating the need to visit physical tree lots or stores, sparing you from the hassle of transportation, long lines, and the time-consuming process of selecting a tree in person.

In addition, online stores provide an extensive array of Christmas tree options. From traditional evergreens, to artificial trees with different designs, sizes, and features, you can explore a diverse range of choices at your fingertips. This variety caters to individual preferences, letting you find the perfect tree that complements your decor and available space.

And don't forget about the convenience of doorstep delivery. Once you've selected and purchased a Christmas tree online, it can be delivered right to your door, sparing you the logistical challenges of transporting a bulky tree yourself. This service-oriented approach not only provides a hassle-free shopping experiences, but also helps support a stress-free holiday season.

Whether you're a purist pining for a fragrant Douglas Fir, or an innovator seeking an eye-popping novelty tree in neon colors, we've got you covered. Perhaps you've got a soft spot for live trees but are considering an artificial one for the sake of convenience? Rest assured, there are options that offer the best of both worlds.

While on the hunt for the perfect Christmas tree, how do you determine which retailer is worthy of your hard-earned money? To help you make your decision, consider these key factors:

  • Selection. When choosing a Christmas tree at a store, consider the variety of trees available. Some stores may only have a few styles, while others have many. Is this a boutique store targeted at homemaking enthusiasts, or is it catered to a more general audience? Check if the trees are in stock and if you can buy both live and artificial trees. One store on our list even offers both options.
  • Cost. Check if the store has options that fit your budget. How do their Christmas tree prices stack up against competitors? Do you get free shipping or seasonal discounts that make your purchase more affordable?
  • Reputation. What's the word on the street? What are fellow consumers saying, not just about the Christmas trees but also about the quality of customer service? Is the retailer backed by the Better Business Bureau?

The experts at Top Consumer Reviews have taken the hassle out of your holiday hustle by meticulously vetting an array of Christmas tree stores, both online and brick-and-mortar. Our goal is to help you find the perfect merry-and-bright tree for your home or office this holiday season.

The Best Christmas Tree Stores Compare Christmas Tree Stores Compare Christmas Tree Store Reviews What are the best Christmas Tree Stores Best Christmas Tree Store Reviews

Christmas Tree Store FAQ

Whether you look to the ancient Romans and Egyptians for their symbolic use of evergreens or to Americans bringing over the German tradition of candlelit trees in the 1800s, it's easy to see that Christmas trees have been a treasured part of winter holiday celebrations for centuries. Modern traditions now include personalized ornaments for each new year, trees themed to recognize favorite sports teams or fandoms, and, of course, the large-scale trees featured in NYC's Rockefeller Center and other big cities around the world.
That's definitely a question of preference. Some families love the annual tradition of trekking out to the Christmas tree farm (or parking lot store!) and selecting the perfect tree for that year. Other people prefer to have a tree that they can use for many years without sacrificing a living one. Artificial trees don't tend to shed "needles" as readily as real ones, and there's no need to keep it watered to prevent drying out and becoming a fire hazard!
In the past, your only option for Christmas tree lights were the incandescent variety - and strings of lights might only last a season or two before burning out. LED lights are usually a little more expensive, but they last longer and use a fraction of the energy that incandescent bulbs need - ultimately saving you money in the long run.
You're not wrong to wonder - that's how it used to be! You may still find some light strands where one faulty bulb will take out the whole bunch, but most lights on pre-lit trees use a technology that keeps the tree lit even if a bulb (or several) go out. You'll often get extra bulbs and fuses with your purchase, if your tree requires them.
Some are easier than others. You may have to insert individual branches into the "trunk" , hang tree sections from a center pole, or fluff the branches after being in storage. There are some Christmas trees that come in just two sections (base and top) and can be set up in a few minutes. Keep the assembly method in mind as you shop, especially if you're buying a larger tree that might be unwieldy to put together!
Most trees, particularly the pre-lit types, are rated for indoor use only. Depending on the retailer you shop, you may be able to find models that are designed for indoor/outdoor use. You might need to check the product specifications for each tree, if the site doesn't have a category just for outdoor use Christmas trees.
You won't be surprised to hear that it depends on the retailer. You may find that returns are only accepted on unused, unopened Christmas trees, that returns are accepted but you'll be charged a restocking fee, and/or you'll be on the hook to pay for the return shipping. It might be worth doing an exchange for a tree you'll like more rather than doing a return: many stores will cover your return shipping costs if you're getting another Christmas tree from their inventory.
Absolutely! And, for many people, it's a much better option than buying one at a brick-and-mortar retailer: would you rather have your Christmas tree delivered right to your doorstep or have to figure out how to get it home from the store? Most Christmas tree stores have been in business for many years, with a well-established track record of high-quality merchandise and attention to customer service - so go find that tree you've always wanted!
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