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Balsam Hill Review

Friday, December 9th

2022 Christmas Tree Store Reviews

Balsam Hill Review 4.5 Star Rating

Balsam Hill

4.5 Star Rating
  • Sample Pricing: 7.5' Balsam Hill Pre-Lit Noble Fir with Clear LED Lights - regularly $1299, currently $999

Balsam Hill is on a holiday mission: to offer the most realistic Christmas trees, wreaths and garlands ever made. This is a higher-end retailer, and it shows.


  • Approximately 450 Christmas trees to choose from
  • Returns accepted within 30 days or before December 24 (whichever comes first); prepaid return shipping labels available for $25. Fees waived if exchanging your Christmas tree for an item of equal or greater value.
  • 3-year warranty on all non-clearance trees (even pre-lit)
  • "A+" rated and accredited by the BBB

One Of Our Favorites

We could tell that Balsam Hill put a lot of thought and effort into their online storefront. It's one of our favorite shopping experiences, mostly because everything is extremely visual - from depictions of the three different types of tree needles, light options, and tree shapes, to images that rotate if you hover over them with the mouse (e.g. full tree view, close-up of branches, etc.). You'll find even more detail on individual product pages - equally visually-appealing and intuitive in design.

Branch Samples Available

Most of the trees you see come in multiple heights, which you'll see in greater detail when you choose a style of Christmas tree that interests you. If you want to get a better idea of the branches, consider ordering a branch sample kit for $19. It comes with samples from 24 different Balsam Hill trees, and BH will deduct the cost of the kit from your tree purchase. We didn't find this service offered by any other Christmas tree retailer on the market - just another indicator of this retailer's desire to provide a top-notch experience for their customers.

Onsite Sales Available

During our most recent visit to the Balsam Hill online store, there was a sale offering up to 50% off and free shipping. There were more than 400 Christmas trees included in that promotion, like a traditional 6.5' unlit Classic Blue Spruce for just $199 (originally $499) and a 10' Fraser Fir with clear LED lights for $1399 (originally $1899). Be sure to take a peek at the top of the site when you shop, in case there are any sales or discounts you might like.

Best Christmas Tree Stores

One Of The Most Expensive Stores...

You may want to snag one of those discounts, because Balsam Hill Christmas trees are some of the most expensive in our review. Almost half of the trees they sell are priced over $800, with their highest-priced model being the 18' California Baby Redwood for $7499 (sale price, originally priced at $9499). The most economical Christmas tree for sale is the 4.5' Classic Blue Spruce, discounted to $149 from a regular price of $299.

...but The Quality Is Top-notch

But, loyal Balsam Hill customers would say their trees are worth the extra money. One feature you'll find that is particularly popular is the "Flip Tree": BH describes it as "stored upside-down on a built-in rolling stand" that "flips into display position in seconds for unmatched ease of setup". That's right: no more painstakingly inserting each branch, or trying to fit the topper into the base with these trees. Naturally, that convenience makes for a more expensive Christmas tree, but think of the time and hassle you'll save.

3 Year Warranty

Plus, Balsam Hill warranties all of their trees for three years - and that includes repair or replacement of lights on pre-lit trees. Remember how aggravated you felt after your lights burned out after just one season? You won't have that experience again with a Balsam Hill Christmas tree (well, at least not for three years!).

Simple Return Policy

Alternately, if you need to return your tree, you'll have the standard 30 days from the date of delivery to get it back - or before Christmas Day, whichever comes first. You can pay $25 for a prepaid return label, or if you plan on exchanging your Christmas tree for something of equal or higher value, Balsam Hill will cover that cost.

A Christmas Tree You'll Love

There's so much to love about the Christmas trees at Balsam Hill, from unique set-up features to stunningly realistic branches that may even fool you into thinking they're fresh from the tree farm. You'll definitely spend more for a Balsam Hill tree, but you're going to love it for many years to come.

Where Can You Find the Best Selection of Christmas Trees?

You've probably got your ideal tree in mind: something that fills your front room, brings a touch of joy to a corner of your studio, or spotlights your family's favorite memories and traditions from years past. For many people, putting up the Christmas tree signals the start of the holiday season - some even leave their tree up year-round! Whether you're an early decorator, last-minute elf, or all-year-long Christmas fan, you'll want the right tree for your space and style.

However, finding the Christmas tree you want can leave you feeling a little Grinch-y. Brick-and-mortar stores have started displaying holiday merchandise earlier and earlier, and it's not uncommon to find trees out of stock before December even arrives. You could go the live tree route, but unless you've got a way to transport your Christmas tree from the lot to your home and a special water-holding stand to keep it from drying out, that won't be a hassle-free option either. (And that's definitely not a Christmas tree you can leave up year-round!)

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Christmas Tree Store FAQ

Whether you look to the ancient Romans and Egyptians for their symbolic use of evergreens or to Americans bringing over the German tradition of candlelit trees in the 1800s, it's easy to see that Christmas trees have been a treasured part of winter holiday celebrations for centuries. Modern traditions now include personalized ornaments for each new year, trees themed to recognize favorite sports teams or fandoms, and, of course, the large-scale trees featured in NYC's Rockefeller Center and other big cities around the world.
That's definitely a question of preference. Some families love the annual tradition of trekking out to the Christmas tree farm (or parking lot store!) and selecting the perfect tree for that year. Other people prefer to have a tree that they can use for many years without sacrificing a living one. Artificial trees don't tend to shed "needles" as readily as real ones, and there's no need to keep it watered to prevent drying out and becoming a fire hazard!
In the past, your only option for Christmas tree lights were the incandescent variety - and strings of lights might only last a season or two before burning out. LED lights are usually a little more expensive, but they last longer and use a fraction of the energy that incandescent bulbs need - ultimately saving you money in the long run.
You're not wrong to wonder - that's how it used to be! You may still find some light strands where one faulty bulb will take out the whole bunch, but most lights on pre-lit trees use a technology that keeps the tree lit even if a bulb (or several) go out. You'll often get extra bulbs and fuses with your purchase, if your tree requires them.
Some are easier than others. You may have to insert individual branches into the "trunk" , hang tree sections from a center pole, or fluff the branches after being in storage. There are some Christmas trees that come in just two sections (base and top) and can be set up in a few minutes. Keep the assembly method in mind as you shop, especially if you're buying a larger tree that might be unwieldy to put together!
Most trees, particularly the pre-lit types, are rated for indoor use only. Depending on the retailer you shop, you may be able to find models that are designed for indoor/outdoor use. You might need to check the product specifications for each tree, if the site doesn't have a category just for outdoor use Christmas trees.
You won't be surprised to hear that it depends on the retailer. You may find that returns are only accepted on unused, unopened Christmas trees, that returns are accepted but you'll be charged a restocking fee, and/or you'll be on the hook to pay for the return shipping. It might be worth doing an exchange for a tree you'll like more rather than doing a return: many stores will cover your return shipping costs if you're getting another Christmas tree from their inventory.
Absolutely! And, for many people, it's a much better option than buying one at a brick-and-mortar retailer: would you rather have your Christmas tree delivered right to your doorstep or have to figure out how to get it home from the store? Most Christmas tree stores have been in business for many years, with a well-established track record of high-quality merchandise and attention to customer service - so go find that tree you've always wanted!
Compare the Best Reviews

Continued from above...

Fortunately, online retailers make it possible for your Christmas tree to arrive right on your doorstep with just a few clicks of the mouse. Instead of driving all over town hoping to find the one you want in stock, you can get the world's biggest inventory at your fingertips. From traditional firs and pines - with or without lights and flocking - to novelty designs like upside-down trees and unusual colors (think hot pink, candy cane stripes or even red-white-and-blue!), you'll have no problem getting the Christmas tree of your dreams.

As you shop for your Christmas tree, how can you tell which retailer should get your business? Here are several criteria that can help you make the choice:

  • Selection. How many Christmas trees does the store offer? Some stores carry just a few dozen styles, while others sell more than 8000! Are they all in stock, or are there many that are sold out? Can you get live trees as well as artificial ones? There's at least one retailer that gives you both options.
  • Price. Does the retailer have trees in your price range? How do those prices compare with rival stores? Are there any perks like free shipping or promotional discounts that make your purchase more affordable?
  • Reputation. What do other shoppers have to say - about the trees themselves and the customer service experience? Has the retailer been rated by the BBB?

TopConsumerReviews.com has reviewed and ranked the best online retailers of Christmas trees. We hope this information helps you make your holidays merry and bright with the perfect tree for your home or office!

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