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Christmas Central Review

Saturday, June 25th

2022 Christmas Tree Store Reviews

Christmas Central Review 3 Star Rating

Christmas Central

3 Star Rating
  • Sample Pricing: 7.5' Northlight Pre-Lit Noble Fir with Multi-Color Lights - $500.99

Christmas Central keeps their shelves stocked year-round, offering not just winter holiday decorations but indoor and outdoor decor for every season. In business for nearly four decades, this retailer is based out of Buffalo, New York and has been featured in Elle Decor, HGTV, and Better Homes & Gardens.


  • Over 1400 Christmas trees to choose from
  • Free ground shipping in the lower 48 states for orders over $77, flat rate fee of $5 for all others
  • Returns accepted within 30 days (or prior to December 25) for new and unused merchandise; no charge for return shipping fees when selecting a store credit instead of a refund
  • "A+" rating from the BBB

More Than 1,400 Christmas Trees To Choose From

You'll find an ample inventory of more than 1,400 Christmas trees at this store, in addition to plenty of ornaments, decorations, lights and tree accessories. Strangely, there was no way to shop specifically by height on the main Christmas Trees page. You'll have to use a different filter, like Pre-Lit or Unlit trees, and then see what's available in the size you need. You can always sort through the options by color, needle type, light type and color, whether the tree is for indoor or outdoor use, and several other criteria.

Easy To See What's In Stock

You won't see as many customer reviews on individual products here: even when we sorted trees by popularity, most of them only had one or two ratings from shoppers. But, we appreciated that even the quick view of each tree told us how many were still in stock - especially for shoppers who are trying to buy during peak holiday season, it's helpful to know if you should be in a hurry if you've got a definite favorite.

Disappointing Shopping Experience

Shopping here wasn't as enjoyable of an experience as we had with many of Christmas Central's competitors. Maybe it was the text-heavy descriptions or somewhat utilitarian product photos (or the fact that we couldn't shop by tree height without choosing a tree style first?), but that's not a huge minus. Prices on Christmas Central were also slightly more expensive than some rival stores, which may have also dampened our holiday enthusiasm.

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Onsite Discounts

If you'd like to save a little on your purchase, keep an eye out for a pop-up when visiting the Christmas Central site. We got a discount offer of 10% on our first purchase if we signed up for the retailer's email newsletter. The store also offers free shipping if your order is over $77; otherwise you'll pay a flat fee of just $5. In other words, unless you decide to just buy some lights, ornaments, or other small items, you'll probably get your order delivered for free - even on large items like Christmas trees.

Standard Return Policy

What about returns? The policy at this store is fairly standard: you have 30 days from the date of delivery (or before December 25, whichever comes first) to get your purchase back to the warehouse, and all products must be in unused condition. You'll be responsible for the return shipping fees, unless you choose a store credit over a refund.

Mixed Customer Feedback

Shopper feedback for Christmas Central is mixed. The most common complaint we found was that many items weren't shipped on time. More than a few customers said that even though they'd paid for expedited shipping, their Christmas items took longer than a week to arrive - or that the products had arrived damaged and they had a hard time getting a satisfactory response from Christmas Central reps. On the other hand, more than 1800 shoppers gave this store a 5-star rating, and the Better Business Bureau rates it as an "A+, with only a little over two dozen complaints filed in the three years leading up to our review.

Middle Of The Road

At the end of the day, there was nothing glaringly negative about buying a Christmas tree from this store - but there also wasn't anything that made us excited about shopping here. You might find the right tree at the right price, along with plenty of accessories for trimming it perfectly and decorating the rest of your home as well. We just wound up feeling like Christmas Central was missing some of the seasonal sizzle displayed by other stores.

Where Can You Find the Best Selection of Christmas Trees?

You've probably got your ideal tree in mind: something that fills your front room, brings a touch of joy to a corner of your studio, or spotlights your family's favorite memories and traditions from years past. For many people, putting up the Christmas tree signals the start of the holiday season - some even leave their tree up year-round! Whether you're an early decorator, last-minute elf, or all-year-long Christmas fan, you'll want the right tree for your space and style.

However, finding the Christmas tree you want can leave you feeling a little Grinch-y. Brick-and-mortar stores have started displaying holiday merchandise earlier and earlier, and it's not uncommon to find trees out of stock before December even arrives. You could go the live tree route, but unless you've got a way to transport your Christmas tree from the lot to your home and a special water-holding stand to keep it from drying out, that won't be a hassle-free option either. (And that's definitely not a Christmas tree you can leave up year-round!)

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Christmas Tree Store FAQ

Whether you look to the ancient Romans and Egyptians for their symbolic use of evergreens or to Americans bringing over the German tradition of candlelit trees in the 1800s, it's easy to see that Christmas trees have been a treasured part of winter holiday celebrations for centuries. Modern traditions now include personalized ornaments for each new year, trees themed to recognize favorite sports teams or fandoms, and, of course, the large-scale trees featured in NYC's Rockefeller Center and other big cities around the world.
That's definitely a question of preference. Some families love the annual tradition of trekking out to the Christmas tree farm (or parking lot store!) and selecting the perfect tree for that year. Other people prefer to have a tree that they can use for many years without sacrificing a living one. Artificial trees don't tend to shed "needles" as readily as real ones, and there's no need to keep it watered to prevent drying out and becoming a fire hazard!
In the past, your only option for Christmas tree lights were the incandescent variety - and strings of lights might only last a season or two before burning out. LED lights are usually a little more expensive, but they last longer and use a fraction of the energy that incandescent bulbs need - ultimately saving you money in the long run.
You're not wrong to wonder - that's how it used to be! You may still find some light strands where one faulty bulb will take out the whole bunch, but most lights on pre-lit trees use a technology that keeps the tree lit even if a bulb (or several) go out. You'll often get extra bulbs and fuses with your purchase, if your tree requires them.
Some are easier than others. You may have to insert individual branches into the "trunk" , hang tree sections from a center pole, or fluff the branches after being in storage. There are some Christmas trees that come in just two sections (base and top) and can be set up in a few minutes. Keep the assembly method in mind as you shop, especially if you're buying a larger tree that might be unwieldy to put together!
Most trees, particularly the pre-lit types, are rated for indoor use only. Depending on the retailer you shop, you may be able to find models that are designed for indoor/outdoor use. You might need to check the product specifications for each tree, if the site doesn't have a category just for outdoor use Christmas trees.
You won't be surprised to hear that it depends on the retailer. You may find that returns are only accepted on unused, unopened Christmas trees, that returns are accepted but you'll be charged a restocking fee, and/or you'll be on the hook to pay for the return shipping. It might be worth doing an exchange for a tree you'll like more rather than doing a return: many stores will cover your return shipping costs if you're getting another Christmas tree from their inventory.
Absolutely! And, for many people, it's a much better option than buying one at a brick-and-mortar retailer: would you rather have your Christmas tree delivered right to your doorstep or have to figure out how to get it home from the store? Most Christmas tree stores have been in business for many years, with a well-established track record of high-quality merchandise and attention to customer service - so go find that tree you've always wanted!
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Continued from above...

Fortunately, online retailers make it possible for your Christmas tree to arrive right on your doorstep with just a few clicks of the mouse. Instead of driving all over town hoping to find the one you want in stock, you can get the world's biggest inventory at your fingertips. From traditional firs and pines - with or without lights and flocking - to novelty designs like upside-down trees and unusual colors (think hot pink, candy cane stripes or even red-white-and-blue!), you'll have no problem getting the Christmas tree of your dreams.

As you shop for your Christmas tree, how can you tell which retailer should get your business? Here are several criteria that can help you make the choice:

  • Selection. How many Christmas trees does the store offer? Some stores carry just a few dozen styles, while others sell more than 8000! Are they all in stock, or are there many that are sold out? Can you get live trees as well as artificial ones? There's at least one retailer that gives you both options.
  • Price. Does the retailer have trees in your price range? How do those prices compare with rival stores? Are there any perks like free shipping or promotional discounts that make your purchase more affordable?
  • Reputation. What do other shoppers have to say - about the trees themselves and the customer service experience? Has the retailer been rated by the BBB?

TopConsumerReviews.com has reviewed and ranked the best online retailers of Christmas trees. We hope this information helps you make your holidays merry and bright with the perfect tree for your home or office!

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