Christmas Lights Etc. Review

Thursday, March 4th

2021 Christmas Tree Store Reviews

Christmas Lights Etc.

• Sample Pricing: 7.5' Pre-Lit Noble Fir with Warm White LED lights - regularly $1039, currently $699

With a name like Christmas Lights Etc., it's easy to guess what this store has to offer. In fact, they proudly advertise that they're "America's most shopped online Christmas lights store". Many customers even buy lights for other occasions here as well (like Halloween or even for decorating a teen's room).

Much Smaller Selection

How about Christmas trees? Christmas Lights Etc. has a much smaller array of trees to choose from, when compared with rival retailers: just 22, ranging in height from 4.5' to 15'. That makes it less likely that you'll find the exact combination of features you need, like 7' tall with clear LED lights or an unlit 6' Winchester Fir.

Higher Pricing Than Other Stores

Pricing here was also higher than many other stores. You'll spend nearly $700 to get a 7.5' tall Pre-Lit Noble Fir with Warm White LED lights, while other sellers have the same style and type of Christmas tree (albeit in different brands) for hundreds of dollars less.

Features:

• 22 Christmas trees to choose from, including large commercial sizes (up to 100 feet tall)
• Exceptional 10-year warranty on regular trees, 5-year coverage on commercial tower trees
• "A+" rated and accredited by the BBB
• Returns accepted within 30 days, subject to a 10% restocking fee

Good Option For Large Commercial-size Christmas Trees

On the other hand, if you're looking for a commercial-size Christmas tree - think anywhere from 10' to 100' tall! - this may be your only option. You'll have to contact Christmas Lights Etc. to request more information, because they don't publish pricing or ordering details online for these specialty Christmas trees.

Fairly Standard Return Policy

What if you want to return your purchase? If your tree is defective in some way, you should let the company know within 30 days of delivery to get a replacement (if your model is still in stock). On the other hand, if you want to send it back because you changed your mind, expect to pay shipping fees both ways and have a 10% restocking fee deducted from your refund.

Exceptional 10-year Warranty

A factor that may sway your decision is Christmas Lights Etc.'s exceptional 10-year warranty on all pole trees. If your tree also has lights, Energy Star models are covered for 3 years of seasonal use, and incandescent lights include a year of coverage. Should you happen to be in the market for a commercial tower tree, you get a 5-year greenery warranty.

Good Reputation

Overall, this smaller retailer has a decent reputation, as demonstrated by their "A+" rating and accreditation from the BBB. Despite being in business for over 20 years, Christmas Lights Etc. only had 9 registered complaints there. And, while most of the store's feedback is on their smaller items like lights and other decorations, more than 1300 shoppers gave the retailer a perfect five-star rating. Some were compliments from repeat customers who have used Christmas Lights Etc. for nearly a decade - a strong recommendation indeed.

Easier Time Elsewhere

But, because the selection is so much smaller at this store, we think most customers will have an easier time finding their ideal Christmas tree elsewhere. You might consider Christmas Lights Etc. if you need a longer warranty than most or if you're shopping for one of the larger commercial trees, but otherwise we think you'll be more satisfied with the more numerous options of another Christmas tree retailer.