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Hammacher Schlemmer Review

Wednesday, February 28th

2024 Christmas Tree Store Reviews

Hammacher Schlemmer Review 4 Star Rating

Hammacher Schlemmer

4 Star Rating
  • Prices range from $200 to $2,200
  • 175 year old U.S.-based retailer known for innovative products
  • Unique, lifelike Christmas trees with long-lasting LED lights and a Lifetime Guarantee
  • Trees require less shaping over time
  • "A+" rating from the Better Business Bureau.
  • Range of one-of-a-kind trees, including the Decoratable Pull Up and Thousand Points of Light
  • Easy online shopping experience with sorting/filtering functions and videos.
  • Catalog size is just right, not overwhelming
  • Great customer service

Hammacher Schlemmer is a U.S.-based retailer with a history dating back to 1848. Originally one of the country's first hardware stores, it became one of America's earliest catalog merchandisers. The company is known for introducing innovative products to the market, including the pop-up toaster, portable radio, and flat-panel television. It specializes in offering "the best, the unique, and the unexpected."

Easy shopping experience

When shopping online with Hammacher Schlemmer, you can use typical sorting and filtering functions to find what you're looking for (price range, height, bulb type, and so on). Some products even include videos of the item in use. For trees with multi-color settings, you'll find images of all the colors the tree can display.

Catalog size is just right, but prices are high

Hammacher Schlemmer offers about 50 Christmas trees - a good size, but not overwhelming, either. The most popular trees appear to be from the World's Best Prelit Douglas Fir line - they have the most reviews. These trees come in heights ranging from 4.5 to 12 feet, and the prices vary accordingly, from $349 to $2,000.

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Unique and unexpected trees

Hammacher Schlemmer continues to surprise the holiday market with its unique and unexpected Christmas tree offerings. Building on a legacy of innovation - this is the brand, after all, that introduced the pop-up toaster - Hammacher Schlemmer provides a range of one-of-a-kind trees. For example:

  • The Decoratable Pull Up Christmas Tree, priced at $99.95, sets up effortlessly with two sections that extend from a center pole. It features 567 lifelike branch tips, comes pre-lit with 200 warm incandescent lights, and compresses to a 2-foot thickness for easy storage.
  • On the other end of the price spectrum is the Thousand Points of Light indoor/outdoor tree for $599.95. This eye-catching tree showcases fiber optic tips that smoothly transition through a rainbow of colors and can be set to 23 different light modes. With a lifespan of up to 60,000 hours for the fiber optic tips and a straightforward assembly process, it's another testament to the brand's commitment to delivering the "Best, the Only, and the Unexpected."

Their trees are replicas of live trees

Hammacher Schlemmer's prices are high for a reason: they set themselves apart in the Christmas tree market by creating lifelike replicas using molds from real trees. Each tree features three-dimensional, injection-molded branch tips that accurately mimic the growth patterns, needles, and branch silhouettes of various varieties of natural trees. This attention to detail results in a tree that looks fuller and more authentic, requiring less shaping over time.

You won't need to buy a new string of lights every year

In addition to their lifelike appearance, Hammacher Schlemmer's trees also come with LED lights that are designed for longevity. These LEDs last up to 25,000 hours, which is eight times longer than typical incandescent bulbs, while consuming 98% less power. Despite their efficiency, they still give off that warm, traditional glow that everyone loves during the holidays. All this comes with the backing of the Hammacher Schlemmer Lifetime Guarantee, making their trees not just aesthetically pleasing, but also a long-lasting investment.

Reviews are positive, with the occasional complaint mixed in

Although the reviews for Hammacher Schlemmer's World's Best Prelit Douglas Fir line are overwhelmingly positive (4.3 stars across 60 reviews), not every customer felt like they got what they paid for. One customer returned their Douglas Fir Christmas tree due to poor quality. The tree was difficult to set up straight, with lights wrapped too far forward, cheap plastic needles, and over a dozen unfurlable branches. The top two sections were wobbly and the top section lights kept dimming. However, it's not unusual for a low-quality product to be mixed in with otherwise high-quality products, or for a customer to be unhappy with a product that they only saw in professional photos online and not in real life. What matters is how the company resolves customer complaints.

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Great BBB rating

Hammacher Schlemmer has the highest possible rating from the Better Business Bureau, an "A+." They have been accredited by the BBB since 2018, and we're satisfied with how their customer care team has resolved complaints in response to negative reviews on their page.

Your purchase is covered by a Lifetime Guarantee

Hammacher Schlemmer is committed to customer satisfaction and offers a Lifetime Guarantee on their products. If you're dissatisfied with a purchase and you opt for a replacement, the company will ship it to you. For orders less than a year old, any price difference is refunded via your original payment method. For older orders, you'll receive a gift certificate from Hammacher Schlemmer, excluding shipping and service fees. If you wish to upgrade to a more expensive item, you're responsible for covering the price difference. A flat return shipping fee of $13.95 applies. Note that exchanges are not available for Canadian customers.

Solid choice

We're really impressed with Hammacher Schlemmer's Christmas tree offerings. They have some truly unique trees that manage to be original without being tacky, as well as more traditional trees that are perfect for those who want the ease of an artificial tree without sacrificing a natural look. The prices are admittedly high, but if the string lights last as long as promised, and if the construction is as good as most reviewers say it is, these trees are an investment that will pay off. Plus, there's really no risk when you take into account the satisfaction guarantee.

Where Can You Find the Best Christmas Trees?

Ah, the holiday season - a time when the scent of gingerbread cookies wafts through the air, houses don twinkling lights like evening stars, and Bing Crosby's crooning voice seems to be everywhere. It's magical, but let's not forget the most important piece: nothing anchors this Yuletide enchantment quite like a Christmas tree.

The Christmas tree is more than a festive decoration; it's a symbol of tradition, family gatherings, and the memories we cherish year after year. But as we all know, finding that perfect tree can be, well... a pine in the neck (sorry). That may help explain why online Christmas tree shopping has exploded in popularity over the last few years.

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Christmas Tree Store FAQ

Whether you look to the ancient Romans and Egyptians for their symbolic use of evergreens or to Americans bringing over the German tradition of candlelit trees in the 1800s, it's easy to see that Christmas trees have been a treasured part of winter holiday celebrations for centuries. Modern traditions now include personalized ornaments for each new year, trees themed to recognize favorite sports teams or fandoms, and, of course, the large-scale trees featured in NYC's Rockefeller Center and other big cities around the world.
That's definitely a question of preference. Some families love the annual tradition of trekking out to the Christmas tree farm (or parking lot store!) and selecting the perfect tree for that year. Other people prefer to have a tree that they can use for many years without sacrificing a living one. Artificial trees don't tend to shed "needles" as readily as real ones, and there's no need to keep it watered to prevent drying out and becoming a fire hazard!
In the past, your only option for Christmas tree lights were the incandescent variety - and strings of lights might only last a season or two before burning out. LED lights are usually a little more expensive, but they last longer and use a fraction of the energy that incandescent bulbs need - ultimately saving you money in the long run.
You're not wrong to wonder - that's how it used to be! You may still find some light strands where one faulty bulb will take out the whole bunch, but most lights on pre-lit trees use a technology that keeps the tree lit even if a bulb (or several) go out. You'll often get extra bulbs and fuses with your purchase, if your tree requires them.
Some are easier than others. You may have to insert individual branches into the "trunk" , hang tree sections from a center pole, or fluff the branches after being in storage. There are some Christmas trees that come in just two sections (base and top) and can be set up in a few minutes. Keep the assembly method in mind as you shop, especially if you're buying a larger tree that might be unwieldy to put together!
Most trees, particularly the pre-lit types, are rated for indoor use only. Depending on the retailer you shop, you may be able to find models that are designed for indoor/outdoor use. You might need to check the product specifications for each tree, if the site doesn't have a category just for outdoor use Christmas trees.
You won't be surprised to hear that it depends on the retailer. You may find that returns are only accepted on unused, unopened Christmas trees, that returns are accepted but you'll be charged a restocking fee, and/or you'll be on the hook to pay for the return shipping. It might be worth doing an exchange for a tree you'll like more rather than doing a return: many stores will cover your return shipping costs if you're getting another Christmas tree from their inventory.
Absolutely! And, for many people, it's a much better option than buying one at a brick-and-mortar retailer: would you rather have your Christmas tree delivered right to your doorstep or have to figure out how to get it home from the store? Most Christmas tree stores have been in business for many years, with a well-established track record of high-quality merchandise and attention to customer service - so go find that tree you've always wanted!
Compare the Best Reviews

Continued from above...

The quest for the ultimate Christmas tree often involves braving jam-packed stores with lines snaking around the corner, wrestling with tree stands, and asking questions like, "Is it too tall? Is it too thin?" It's enough to turn you into a Grinch. But what if we told you that the perfect tree is just a click away? That's right - buying a Christmas tree online has become not only possible but surprisingly streamlined.

Convenience plays a big role in the rise of online Christmas tree shopping. In today's fast-paced world, where time is a precious commodity, the ability to browse and purchase a Christmas tree from the comfort of your home is highly appealing. Online platforms offer a seamless experience, eliminating the need to visit physical tree lots or stores, sparing you from the hassle of transportation, long lines, and the time-consuming process of selecting a tree in person.

In addition, online stores provide an extensive array of Christmas tree options. From traditional evergreens, to artificial trees with different designs, sizes, and features, you can explore a diverse range of choices at your fingertips. This variety caters to individual preferences, letting you find the perfect tree that complements your decor and available space.

And don't forget about the convenience of doorstep delivery. Once you've selected and purchased a Christmas tree online, it can be delivered right to your door, sparing you the logistical challenges of transporting a bulky tree yourself. This service-oriented approach not only provides a hassle-free shopping experiences, but also helps support a stress-free holiday season.

Whether you're a purist pining for a fragrant Douglas Fir, or an innovator seeking an eye-popping novelty tree in neon colors, we've got you covered. Perhaps you've got a soft spot for live trees but are considering an artificial one for the sake of convenience? Rest assured, there are options that offer the best of both worlds.

While on the hunt for the perfect Christmas tree, how do you determine which retailer is worthy of your hard-earned money? To help you make your decision, consider these key factors:

  • Selection. When choosing a Christmas tree at a store, consider the variety of trees available. Some stores may only have a few styles, while others have many. Is this a boutique store targeted at homemaking enthusiasts, or is it catered to a more general audience? Check if the trees are in stock and if you can buy both live and artificial trees. One store on our list even offers both options.
  • Cost. Check if the store has options that fit your budget. How do their Christmas tree prices stack up against competitors? Do you get free shipping or seasonal discounts that make your purchase more affordable?
  • Reputation. What's the word on the street? What are fellow consumers saying, not just about the Christmas trees but also about the quality of customer service? Is the retailer backed by the Better Business Bureau?

The experts at Top Consumer Reviews have taken the hassle out of your holiday hustle by meticulously vetting an array of Christmas tree stores, both online and brick-and-mortar. Our goal is to help you find the perfect merry-and-bright tree for your home or office this holiday season.

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