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Lowe's Review

Wednesday, February 28th

2024 Christmas Tree Store Reviews

Lowe's Review 4 Star Rating

Lowe's

4 Star Rating
  • Prices range from $45 to $6,800
  • Extensive catalog with over 3,000 Christmas trees
  • Easy category-based shopping
  • Options for varying tree realism
  • 360-degree views and videos for each product
  • Affordable options with high customer ratings
  • Free shipping on orders over $45
  • 90-day return policy
  • A+ rating from the Better Business Bureau

Lowe's has been a familiar name in the retail landscape for close to 80 years, and they've naturally expanded their presence online. Known primarily as a home improvement store, they also offer a diverse range of Christmas trees during the festive season. They boast a variety of styles and price points to cater to different tastes, but let's examine how they measure up against other online tree retailers in terms of selection, pricing, and overall customer satisfaction.

Extensive catalog

Lowe's boasts an impressive catalog of over 3,000 Christmas trees, ensuring there's a tree for every taste and style. When you land on Lowe's Christmas tree webpage, you'll find a variety of categories to guide your shopping experience. Although it might not be immediately obvious, the images representing these categories are actually clickable links. By clicking on these, you're directed to a more specific browsing page where you can explore the types of trees that interest you most.

Shop by tree realism

One standout category is "Tree Realism," which breaks down the available options into three levels of realism.

  • "Traditional Trees" offer a classic look, utilizing soft, flat polyvinyl chloride (PVC) needles that mimic, but don't fully replicate, natural evergreen needles.
  • Next up are the "Realistic Trees," which blend PVC and high-quality polyethylene (PE) materials to create a mixed-foliage appearance that's more lifelike. PE tips add a sense of realism, particularly around the outer layers, while PVC acts as a filler near the trunk.
  • For those who demand the ultimate in authenticity, Lowe's offers "Most Realistic Trees". These models are primarily constructed from PE needles, capturing the nuanced texture and color variations you'd find on a genuine evergreen. This category offers the most authentic, true-to-life appearance.

Immersive browsing experience

The product image carousel has everything. You can enjoy 360-degree views, watch product videos, and see images showing potential decoration and placement in a home setting. This gives Lowe's shoppers a clear idea of how the tree might fit and look in their own spaces. Also check the reviews for photos from actual customers.

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Surprising bestsellers

Interestingly, when you click on the "shop all trees" link, the second featured tree has a unique design where a mannequin bust sits atop, making the tree resemble a skirt complete with a plaid gift bow sash. While quirky, it's not the bestseller. The title for bestseller actually goes to the 7.5-ft Candlewood Pine Pre-lit Flocked Artificial Christmas Tree with large LED bulb lights, priced at $398 with 4.7 stars from over 300 ratings. It's not your typical traditional blank-slate evergreen tree: don't get us wrong, it's pretty, but if this is the tree they sell the most, we think that indicates Lowe's is not most people's first choice when they're shopping for their tree. Indeed, when we looked at the reviews, people who'd purchased it said it was the second or third addition to their existing collection of Christmas trees.

Affordable options with high ratings

For those on a budget, the $100 to $200 price range at Lowe's offers great choices. One standout is the 7.5-ft Pine Pre-lit Pencil Artificial Christmas Tree with LED Lights, which has garnered predominantly 5 and 4-star reviews from over 100 customers. It's praised for its ease of assembly, sturdiness, and lifelike appearance. Within this price range, you'll also find a variety of flocked trees and options in colors beyond the traditional green.

Free shipping

All orders over $45 qualify for free shipping, which applies to every Christmas tree Lowe's has in stock.

90 days for returns

Shopping for a Christmas tree online at Lowe's? Here's what you need to know about their return policy. Most new, unused merchandise can be refunded or exchanged within 90 days of the original purchase date, as long as you have proof of purchase. The catch is if you're not satisfied and want to return your tree, it should ideally be in "like new" condition, although they don't explicitly say it has to be unopened. If you paid with a debit card or a Lowe's gift card, expect your refund to take a different form, like cash or in-store credit. One more thing: holiday items must be returned on or before the day of the holiday. So, if you're thinking of sending back that Christmas tree, make sure you do it before Christmas Day.

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Where are the live trees?

At some point, Lowe's definitely dabbled in selling live Christmas trees. A couple of clues give it away, like the tab header on their Christmas trees landing page proclaiming, "Real & Artificial Christmas Trees for Sale." However, during our review, we couldn't find a live tree in sight. Now, it's possible that these elusive live trees make an appearance closer to the holiday season, but a little heads-up on the website wouldn't hurt, right? For all the early birds who like to get a jump-start on holiday planning, knowing whether live trees will be in stock is important. After all, if it's early enough for Christmas decorations to be hitting the shelves, then it's certainly early enough to be thinking about whether you'll go for a live tree this year.

Earns BBB's top rating

Lowe's has been serving customers for nearly 80 years, and here's a fun fact: they've been accredited by the Better Business Bureau (BBB) since 1977 (to put that in perspective, that's longer than some of our experts at TCR have been alive). We're pleased to report that the BBB has awarded them its top honor with an "A+" rating. However, let's not gloss over the fact that there have been some complaints on the BBB page. While no company is immune to feedback, most of the gripes revolve around in-store interactions and some confusion regarding promotional deals. The good news? These concerns probably won't affect your online Christmas tree shopping experience.

Respectable runner-up

We're big fans of Lowe's over here. We find them quite comparable to another top-rated choice, especially in terms of selection and business model. However, there are a couple of distinct differences worth noting. On the positive side, Lowe's offers an even broader range of artificial trees, numbering around a thousand more than their closest competitor: another home improvement store with brick-and-mortar locations. On the downside, at the time of this evaluation Lowe's lacked an option for live trees, which for us is a significant drawback. For that reason, Lowe's ranked a little lower on our list. Still, we're happy to give Lowe's a solid overall recommendation if you're shopping for Christmas trees.

Where Can You Find the Best Christmas Trees?

Ah, the holiday season - a time when the scent of gingerbread cookies wafts through the air, houses don twinkling lights like evening stars, and Bing Crosby's crooning voice seems to be everywhere. It's magical, but let's not forget the most important piece: nothing anchors this Yuletide enchantment quite like a Christmas tree.

The Christmas tree is more than a festive decoration; it's a symbol of tradition, family gatherings, and the memories we cherish year after year. But as we all know, finding that perfect tree can be, well... a pine in the neck (sorry). That may help explain why online Christmas tree shopping has exploded in popularity over the last few years.

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Christmas Tree Store FAQ

Whether you look to the ancient Romans and Egyptians for their symbolic use of evergreens or to Americans bringing over the German tradition of candlelit trees in the 1800s, it's easy to see that Christmas trees have been a treasured part of winter holiday celebrations for centuries. Modern traditions now include personalized ornaments for each new year, trees themed to recognize favorite sports teams or fandoms, and, of course, the large-scale trees featured in NYC's Rockefeller Center and other big cities around the world.
That's definitely a question of preference. Some families love the annual tradition of trekking out to the Christmas tree farm (or parking lot store!) and selecting the perfect tree for that year. Other people prefer to have a tree that they can use for many years without sacrificing a living one. Artificial trees don't tend to shed "needles" as readily as real ones, and there's no need to keep it watered to prevent drying out and becoming a fire hazard!
In the past, your only option for Christmas tree lights were the incandescent variety - and strings of lights might only last a season or two before burning out. LED lights are usually a little more expensive, but they last longer and use a fraction of the energy that incandescent bulbs need - ultimately saving you money in the long run.
You're not wrong to wonder - that's how it used to be! You may still find some light strands where one faulty bulb will take out the whole bunch, but most lights on pre-lit trees use a technology that keeps the tree lit even if a bulb (or several) go out. You'll often get extra bulbs and fuses with your purchase, if your tree requires them.
Some are easier than others. You may have to insert individual branches into the "trunk" , hang tree sections from a center pole, or fluff the branches after being in storage. There are some Christmas trees that come in just two sections (base and top) and can be set up in a few minutes. Keep the assembly method in mind as you shop, especially if you're buying a larger tree that might be unwieldy to put together!
Most trees, particularly the pre-lit types, are rated for indoor use only. Depending on the retailer you shop, you may be able to find models that are designed for indoor/outdoor use. You might need to check the product specifications for each tree, if the site doesn't have a category just for outdoor use Christmas trees.
You won't be surprised to hear that it depends on the retailer. You may find that returns are only accepted on unused, unopened Christmas trees, that returns are accepted but you'll be charged a restocking fee, and/or you'll be on the hook to pay for the return shipping. It might be worth doing an exchange for a tree you'll like more rather than doing a return: many stores will cover your return shipping costs if you're getting another Christmas tree from their inventory.
Absolutely! And, for many people, it's a much better option than buying one at a brick-and-mortar retailer: would you rather have your Christmas tree delivered right to your doorstep or have to figure out how to get it home from the store? Most Christmas tree stores have been in business for many years, with a well-established track record of high-quality merchandise and attention to customer service - so go find that tree you've always wanted!
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Continued from above...

The quest for the ultimate Christmas tree often involves braving jam-packed stores with lines snaking around the corner, wrestling with tree stands, and asking questions like, "Is it too tall? Is it too thin?" It's enough to turn you into a Grinch. But what if we told you that the perfect tree is just a click away? That's right - buying a Christmas tree online has become not only possible but surprisingly streamlined.

Convenience plays a big role in the rise of online Christmas tree shopping. In today's fast-paced world, where time is a precious commodity, the ability to browse and purchase a Christmas tree from the comfort of your home is highly appealing. Online platforms offer a seamless experience, eliminating the need to visit physical tree lots or stores, sparing you from the hassle of transportation, long lines, and the time-consuming process of selecting a tree in person.

In addition, online stores provide an extensive array of Christmas tree options. From traditional evergreens, to artificial trees with different designs, sizes, and features, you can explore a diverse range of choices at your fingertips. This variety caters to individual preferences, letting you find the perfect tree that complements your decor and available space.

And don't forget about the convenience of doorstep delivery. Once you've selected and purchased a Christmas tree online, it can be delivered right to your door, sparing you the logistical challenges of transporting a bulky tree yourself. This service-oriented approach not only provides a hassle-free shopping experiences, but also helps support a stress-free holiday season.

Whether you're a purist pining for a fragrant Douglas Fir, or an innovator seeking an eye-popping novelty tree in neon colors, we've got you covered. Perhaps you've got a soft spot for live trees but are considering an artificial one for the sake of convenience? Rest assured, there are options that offer the best of both worlds.

While on the hunt for the perfect Christmas tree, how do you determine which retailer is worthy of your hard-earned money? To help you make your decision, consider these key factors:

  • Selection. When choosing a Christmas tree at a store, consider the variety of trees available. Some stores may only have a few styles, while others have many. Is this a boutique store targeted at homemaking enthusiasts, or is it catered to a more general audience? Check if the trees are in stock and if you can buy both live and artificial trees. One store on our list even offers both options.
  • Cost. Check if the store has options that fit your budget. How do their Christmas tree prices stack up against competitors? Do you get free shipping or seasonal discounts that make your purchase more affordable?
  • Reputation. What's the word on the street? What are fellow consumers saying, not just about the Christmas trees but also about the quality of customer service? Is the retailer backed by the Better Business Bureau?

The experts at Top Consumer Reviews have taken the hassle out of your holiday hustle by meticulously vetting an array of Christmas tree stores, both online and brick-and-mortar. Our goal is to help you find the perfect merry-and-bright tree for your home or office this holiday season.

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