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Wayfair Review

Monday, December 5th

2022 Christmas Tree Store Reviews

Wayfair Review 4.5 Star Rating


4.5 Star Rating
  • Sample Pricing: 7.5' O' Tannenbaum Pre-Lit Noble Fir with Clear/White Lights - $469.99

Wayfair gives total truth in advertising when even their search bar says they have "anything home": if you need something to change up your decor, solve a pesky problem, or just have some fun, this retailer certainly has many options. Their Christmas tree selection is the most extensive by far, with more than 8000 to choose from.


  • Over 8000 Christmas trees to choose from, ranging from tabletop size to 20' in height
  • Easy-to-shop website
  • Free shipping on all orders over $35
  • "B" rated and accredited by the BBB

Everything From The Affordable To The Super Expensive

Because Wayfair has been featured in so many of our reviews, we've discovered that our favorite way to explore is to look up the most expensive item in a given product category. When it comes to Christmas trees, Wayfair's highest-end tree is the ginormous 20' Giant Tree Clear LED from Holiday Tree, priced at "just" $7,699.99 (with free shipping!). It wasn't a big shock that there were no customer reviews - because how many people, or businesses even, want a tree of that size? - but we were surprised that there was only one left in stock at the time of our review. That lucky last customer will be grateful for the free delivery on this Christmas tree, which weighs in at almost 670 pounds!

Sort By Customer Rating

Another good way to shop Wayfair is to sort the Christmas trees by customer rating. The "Wayfair's Choice" line of trees, with more than 6000 customer reviews averaging 4.6 stars, is the Norwood Fir Green Spruce Artificial Christmas Tree with White Lights, made by Beachcrest Home. From $66.99 for a 4'5" tree to $254.99 for a 9' tree, you'll find them to be affordably priced. We also noticed that Wayfair had "open box outlet" pricing on some of these Christmas trees. For example, the 7' tree had a retail price of $284.99, a Wayfair everyday price of $133.99, and an outlet price starting at $50.24. If you're trying to decorate for the holidays on a budget, this could be a fantastic way to save.

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Helpful Christmas Tree Filters

Despite having thousands of trees to choose from, you won't be overwhelmed by the shopping experience on this site. You can easily filter the products by tree size, shape, decoration/type (tinsel trees, pre-lit or pre-decorated, and so on), needle color, and light color/tone. You can also click the little heart in the upper right corner of each product image to save any favorites to keep in mind.

Free Shipping

You'll get free shipping on all orders over $35 at Wayfair - which, other than the smallest tabletop-style trees, includes all of the Christmas trees they sell. This store also offers frequent discount codes; you may even get some in your USPS mailbox or spot one online in a social media ad.

Some Customer Issues

Our only hesitation with shopping at Wayfair for a Christmas tree is their slightly lackluster reputation for customer service. While returns are accepted within 30 days of delivery on any products not on clearance or that you've already assembled, there's no shortage of customers that say getting a refund can be a challenge. We also spotted complaints about large items being delivered with pieces missing or broken, and Wayfair hasn't taken care of it in a timely fashion. Most large retailers receive an equally large share of negative reviews, but the Better Business Bureau gives Wayfair a less-than-impressive "B" rating due to the more than 1200 complaints registered against the company in the 12 months preceding this review.

Great Choice For Your Tree

Our recommendation? Choose a Christmas tree from Wayfair that has several hundred positive customer reviews. That way, you're more likely to have one that is exactly as advertised, straight out of the box - with no need to try your luck with Wayfair's customer service team. We still give this retailer one of our highest rankings, mostly because you won't get a better selection of Christmas trees anywhere else.

Where Can You Find the Best Selection of Christmas Trees?

You've probably got your ideal tree in mind: something that fills your front room, brings a touch of joy to a corner of your studio, or spotlights your family's favorite memories and traditions from years past. For many people, putting up the Christmas tree signals the start of the holiday season - some even leave their tree up year-round! Whether you're an early decorator, last-minute elf, or all-year-long Christmas fan, you'll want the right tree for your space and style.

However, finding the Christmas tree you want can leave you feeling a little Grinch-y. Brick-and-mortar stores have started displaying holiday merchandise earlier and earlier, and it's not uncommon to find trees out of stock before December even arrives. You could go the live tree route, but unless you've got a way to transport your Christmas tree from the lot to your home and a special water-holding stand to keep it from drying out, that won't be a hassle-free option either. (And that's definitely not a Christmas tree you can leave up year-round!)

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Christmas Tree Store FAQ

Whether you look to the ancient Romans and Egyptians for their symbolic use of evergreens or to Americans bringing over the German tradition of candlelit trees in the 1800s, it's easy to see that Christmas trees have been a treasured part of winter holiday celebrations for centuries. Modern traditions now include personalized ornaments for each new year, trees themed to recognize favorite sports teams or fandoms, and, of course, the large-scale trees featured in NYC's Rockefeller Center and other big cities around the world.
That's definitely a question of preference. Some families love the annual tradition of trekking out to the Christmas tree farm (or parking lot store!) and selecting the perfect tree for that year. Other people prefer to have a tree that they can use for many years without sacrificing a living one. Artificial trees don't tend to shed "needles" as readily as real ones, and there's no need to keep it watered to prevent drying out and becoming a fire hazard!
In the past, your only option for Christmas tree lights were the incandescent variety - and strings of lights might only last a season or two before burning out. LED lights are usually a little more expensive, but they last longer and use a fraction of the energy that incandescent bulbs need - ultimately saving you money in the long run.
You're not wrong to wonder - that's how it used to be! You may still find some light strands where one faulty bulb will take out the whole bunch, but most lights on pre-lit trees use a technology that keeps the tree lit even if a bulb (or several) go out. You'll often get extra bulbs and fuses with your purchase, if your tree requires them.
Some are easier than others. You may have to insert individual branches into the "trunk" , hang tree sections from a center pole, or fluff the branches after being in storage. There are some Christmas trees that come in just two sections (base and top) and can be set up in a few minutes. Keep the assembly method in mind as you shop, especially if you're buying a larger tree that might be unwieldy to put together!
Most trees, particularly the pre-lit types, are rated for indoor use only. Depending on the retailer you shop, you may be able to find models that are designed for indoor/outdoor use. You might need to check the product specifications for each tree, if the site doesn't have a category just for outdoor use Christmas trees.
You won't be surprised to hear that it depends on the retailer. You may find that returns are only accepted on unused, unopened Christmas trees, that returns are accepted but you'll be charged a restocking fee, and/or you'll be on the hook to pay for the return shipping. It might be worth doing an exchange for a tree you'll like more rather than doing a return: many stores will cover your return shipping costs if you're getting another Christmas tree from their inventory.
Absolutely! And, for many people, it's a much better option than buying one at a brick-and-mortar retailer: would you rather have your Christmas tree delivered right to your doorstep or have to figure out how to get it home from the store? Most Christmas tree stores have been in business for many years, with a well-established track record of high-quality merchandise and attention to customer service - so go find that tree you've always wanted!
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Continued from above...

Fortunately, online retailers make it possible for your Christmas tree to arrive right on your doorstep with just a few clicks of the mouse. Instead of driving all over town hoping to find the one you want in stock, you can get the world's biggest inventory at your fingertips. From traditional firs and pines - with or without lights and flocking - to novelty designs like upside-down trees and unusual colors (think hot pink, candy cane stripes or even red-white-and-blue!), you'll have no problem getting the Christmas tree of your dreams.

As you shop for your Christmas tree, how can you tell which retailer should get your business? Here are several criteria that can help you make the choice:

  • Selection. How many Christmas trees does the store offer? Some stores carry just a few dozen styles, while others sell more than 8000! Are they all in stock, or are there many that are sold out? Can you get live trees as well as artificial ones? There's at least one retailer that gives you both options.
  • Price. Does the retailer have trees in your price range? How do those prices compare with rival stores? Are there any perks like free shipping or promotional discounts that make your purchase more affordable?
  • Reputation. What do other shoppers have to say - about the trees themselves and the customer service experience? Has the retailer been rated by the BBB?

TopConsumerReviews.com has reviewed and ranked the best online retailers of Christmas trees. We hope this information helps you make your holidays merry and bright with the perfect tree for your home or office!

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