Where can you find the best contractors online?  There's something special about being a homeowner and being able to transform the place you reside into exactly what you want. Remodeling can be magical for those who enjoy changing the look of a space or repurposing it for something different. Other home improvements aren't as much fun as necessary, such as replacing a leaky roof or a toilet. But they all have one thing in common - the need for someone who knows what they're doing.
With a mission of helping people love their homes, Angi (previously Angie's List) has been connecting contractor professionals with homeowners since 1995. They started their platform at the beginning of the dot-com boom and were at one time the go-to place to find a contractor.
Millions served by their contractor referrals
For over 30 years, Angi has been in the home improvement connecting business. They claim that every second someone turns to them for help with a home project, resulting in over 150 million homeowners assisted with 500+ home services.
Upfront about everything on this platform
The focus at Angi is booking home services in an instant with upfront pricing and instant booking if desired. Alternatively, you can request and compare quotes from highly-rated professionals in your area. Pros on the platform are screened to ensure you receive a qualified home service professional connection from over 1,000 pros. Each pro's listing has verified customer reviews to help you make your decision on who to hire. To be Angi Approved, they must pay to advertise on the platform, have a review, maintain an average of 3 stars or higher, pass a criminal background check, and maintain applicable licenses. We appreciate that they do the work so we don't have to.
No listings without personal information
To get a quote from Angi, click on one of the featured projects or fill in the search bar to find the top-rated pros available in your area. Answer some basic questions about the job you'd like done for you and then provide your personal contact information before you are given your pro listings. There is no way to browse their pros without completing this step.
Price guides and transparency to guide you
Price transparency is a key feature on Angi, saying they want to be sure the pricing you receive is fair and upfront. Saying they've done the homework for you, Angi also mentions that you can search member pricing guides to compare similar home projects. It's also recommended that you get a minimum of three quotes before choosing a pro. Their price guides are offered free to your inbox if you provide your email address.
Happiness guarantee for customers
Customers who book and pay with Angi are covered by their Happiness Guarantee, which states that the project is covered for up to the purchase price plus limited damage protection.
Concerning complaints
Though Angi has been around for so long, the lack of rating from the BBB for this unaccredited business is concerning. Apparently they are considering a pattern of complaints for Angi, which is the same as the status from the last time we reviewed them. According to the BBB regarding the pattern of complaints, consumers allege that Angi provides false or outdated leads, fails to clearly disclose contractual terms and service details, avoids responding to calls for refunds or previously mentioned issues, suggests unreliable or poor quality professionals, and charges unexpected fees. The company responded to the BBB with denial that there is a pattern of complaint and even said "the vast majority of our customers do not experience these issues." However, the numbers speak for themselves with over 2,300 complaints in the past three years. Over 3,000 separate customer reviews on the BBB website rate Angi with 1.96 out of 5 stars, which is consistent across online review platforms where the company has received average ratings of 1.5 to 2.9 out of 5 stars from over 9,200 reviews, nearly half being 1-star reviews. Complaints mentioned bad or unfinished work, dishonest contractors, and unqualified workers being sent for jobs. With so many people complaining about the service, we cannot recommend them either.
Needs to improve
At one time Angi was the place to get a recommended contractor, due to their vetting process and other policies. However, concerned about the complaints in recent years, we urge you to look elsewhere to find your contractor referral.
Continued from above...
There's something special about being a homeowner and being able to transform the place you reside into exactly what you want. Remodeling can be magical for those who enjoy changing the look of a space or repurposing it for something different. Other home improvements aren't as much fun as necessary, such as replacing a leaky roof or a toilet. But they all have one thing in common - the need for someone who knows what they're doing.
Most people who know their DIY limitations seek professionals when a job is too big for them to handle or they lack the skills necessary to complete it properly. At that point, they look for a contractor to do the work. But how do you find someone who is both qualified and trustworthy to do a job?
That's where contractor platforms come in. Whether you're seeking a handyman or a skilled electrician, these online services exist to connect homeowners to professionals, typically for no cost to the homeowner. Looking online for a contractor has replaced scanning newspaper advertisements in recent years. Yet not all referral services are created equal.
Because there are so many platforms promising to match you with the right expert, it helps to understand how they work behind the scenes. Some services simply maintain large directories of professionals and leave most of the vetting to you, while others pre-screen contractors for licensing, insurance, and customer satisfaction. The more you know about a platform's process, the easier it becomes to feel confident that the person you hire will show up, communicate clearly, and finish the project the way you expect.
Homeowners also appreciate the convenience these platforms bring to the early stages of a project. Instead of making dozens of phone calls, you can submit a brief description of the work you need and let contractors reach out to you. Many services even allow you to compare quotes, read verified reviews, and see photos of past jobs in one place. This takes much of the uncertainty out of choosing the right professional and helps you move forward with a project feeling far more prepared.
There are many factors to consider when comparing these services. Here are the top factors to consider when you check out places to find a contractor or other qualified help for work on your home:
At Top Consumer Reviews, we want to help you find the right person to take care of your home projects, so we've reviewed and ranked the best sites to find contractors for hire. Our hope is that this information leads you to the perfect person to complete your home projects so you can sit back and enjoy your living space once again.
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