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Thursday, January 28th
Angie's List boasts that over 6 million people use their platform to connect with contractors like roofers, dentists, doctors, mechanics, plumbers, and handymen. They collect ratings on over 720 services to help customers make educated decisions on who they should hire to work on their home. Their website is professional, easy to navigate, and frequently updated.
Easy Search Functionality
You can quickly narrow down contractors for a project based on these popular categories:
If it's easier, you can also use the search bar to briefly describe the project you need help on or the type of contractor you're looking for. There are thousands of contractors for hire on Angie's List that you can reach by either calling them or requesting a quote through the Angie's List platform. You can read their clients' reviews, see deals they are running, get a description of their services, and find other general information.
Free Browsing With Limitations
If you're wanting to browse the contractors on Angie's List for free, you can opt for the green membership plan. This means you can browse service providers, read reviews, and read the digital content from Angie's List Magazine, all without paying a dime. However, Angie's List has to make money, so they save their best services for paying customers. A silver ($24.99/year) or gold ($99.99/year) membership are optional for customers who want access to support that matches you to a professional, books estimates, schedules the job, manages the communication in-between, and gives you a service guarantee (unclear what this entails since it isn't spelled out anywhere).
Biennial Background Checks On Service Providers
Every two years, Angie's List uses a third-party service to run criminal background checks on owners of the Certified Service Providers listed on their site. Since a lot can happen within two years, they rely on customers to submit legal, ethical, or financial concerns about a company to them for investigation. It's highly recommended that you do as much research as you can about the company/individual you're looking to hire rather than relying completely on the criminal background check that Angie's List runs.
Great BBB Rating, Bad Customer Reviews
Angie's List has an A+ rating from the Better Business Bureau. As happy as we were to see this, it was quickly diminished after seeing over 230 customer reviews left on the BBB's website that resulted in a 1.22/5 star rating. Over 500 customer complaints have been closed in the last 3 years with people reporting that they're given fake leads, it's difficult to contact customer service, they make it hard to cancel your account with them, and much more. Needless to say, the negative customer reviews found many places around the internet negate the A+ rating they have somehow held onto from the Better Business Bureau.
Good, But Not Good Enough
The idea behind everything Angie's List strives for and has set up on their site is great. It seems like it would prove successful in connecting customers to contractors with few issues based on their presentation. We are disappointed by how many people have had bad experiences when trying to connect with a professional through Angie's List. Most people who have posted reviews around the internet discourage others from using Angie's List for contractor services. Because of this, they've earned an average rating from us and we recommend using a higher-rated contractor matching site.
Unless you are knowledgeable about fixing any and all things in a home and have endless time on your hands, you'll likely need to hire a contractor at some point in your life. If you need your plumbing fixed, a fence put in, cement poured, or you get an itch to remodel your home, you will need help from a professional.
Contractors are great resources because they usually work independently and can get the job done quickly and more affordably than you'd find at a large-scale company. Contractors use their own equipment, make their own schedule, and set their own pricing to stay competitive with other businesses. Rather than working through a third party who puts you on a long waiting list and doesn't let you talk directly to their workers, hiring a contractor allows you to work one-on-one with the professional to get the job done efficiently.
When you encounter a hiccup with something in your home like a broken shower, a problem with the water heater, or an issue with your refrigerator, you will need urgent help getting it fixed. Finding contractors online lets you know who is available close by to come out right away, compare pricing, verify business licenses, and decide for yourself who you trust to come into your home.
Before choosing a site to find a contractor, we recommend you keep the following criteria in mind:
To help you identify the best sites to find contractors for hire, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find the right person to perform whatever job is needed for your home project.
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