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Thursday, December 3rd
Handy provides access to light duty contractors such as furniture assembly, picture hanging, assistance moving, drain cleaning, and painting but, their emphasis appears to be with cleaning services. This company is newer to the market as they only opened doors in 2012 and have not yet expanded to many areas across the U.S. Handy is a free service for those searching for help and they do offer a 100% money back guarantee. In our research we found some happy customers but many unhappy customers as well. Handy currently holds an F rating with the Better Business Bureau.
Handy markets "trusted" individuals for light duty and home cleaning services. Each contractor must go through an extensive screening process that includes a background check, reference check and an in-person interview.
As mentioned previously, Handy has had some success with customer satisfaction but also a concerning number of unhappy customers. That is represented in their BBB rating as well as customer reviews complaining of very long wait times via phone and email assistance, contractors not showing up or not doing a thorough job, and more. However, we did notice that cleaning service were as low as $25 per hour and that seemed very affordable.
To book a cleaning or handyman service at Handy you simply type in your zip code, details of the job and when you'd like the service completed. The website then brings up the price for the service and asks for your specific contact details and credit card information. Payment must be made via a credit card and Handy will automatically charge you for the cost on the date of appointment.
Handy offers only a small selection of contractors to assist with light duty household chores and cleaning. The website also doesn't allow the customer to choose the contractor or view prior customer reviews. Due to the poor customer service ratings and lack of expansive services across the U.S., Handy didn't fare well in our analysis.
Across the country, people are looking for contractors every day. When the shower quits working, it's time to replace a window, or you'd like to repaint your house, you need a contractor.
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