Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

Houzz Review

Friday, December 3rd

2021 Contractor Service Reviews

Houzz Review 4 Star Rating


4 Star Rating
  • Over 2.5 million professionals on Houzz's network
  • Free to browse and contact professionals
  • A+ Better Business Bureau rating
  • 40+ million homeowners on Houzz
  • Sells home decor and appliances

Houzz is a robust platform that not only sells all the decor and appliances you would need for your home, but also connects contractors to individuals looking to complete home projects. They boast that there are over 2.5 million professionals listed on their website and over 100,000 contractor/customer matches are made each month. They've been featured by Today, Real Simple, and TIME.

Straightforward Process

The Houzz process can be broken down into three easy steps:

  1. Enter the location of your project
  2. Answer questions about your project
  3. Make a connection with one of Houzz's pros
Best Contractor Services

Browse the pros

By Entering Your Zip Code, Email, Street Address, Phone Number, And Answering Some Basic Questions About The Nature Of Your Project, You Can Browse A List Of Pros In Your Area. Rather Than Showing Names Of Individual Contractors, Houzz Primarily Comes Up With A List Of Companies Around You, Which Isn't Always What Some People Are Looking For. However, It Does Help That They Do The Work To Narrow Down Local Businesses Based On The Project You Are Working On. From There You Can Contact Any Of The Companies You're Interested In.

Detailed Company Profiles

Company profiles list a description of services, projects they've worked on with pictures and/or videos, the typical cost of jobs, reviews from past customers, awards, and contact information. There is plenty of detail to give customers a feel for the company's style and reputation before deciding to contact them for hire. Once you've worked with a contractor, you can easily leave a review detailing your experience with them for others to see.

Multi-functional Company

Houzz is known just as much for the products they sell as they are for their contracting services. From kitchen to bath to home improvement to lighting, Houzz sells hundreds of thousands of products through their website at affordable prices. This is the perfect place to come if you're wanting to redecorate or remodel an area of your home. You can find the help you need to paint, build walls, add shelving, or anything else you would need to update a space all while shopping for new decor to top it off.

Highly Rated Company

Whether you look on Houzz's website or other places online, customers are overall very satisfied with the services they receive from Houzz. The Better Business Bureau gives them an A+ rating, which confirms that their company is on top of customer service and running an honest and reliable business. The only glaring thing missing from Houzz is a guarantee on projects completed by companies and independent contractors that they recommend. Besides this, Houzz is one of the best places to go when looking for assistance with home projects.

Where Can You Find the Best Contractors?

Unless you are knowledgeable about fixing any and all things in a home and have endless time on your hands, you'll likely need to hire a contractor at some point in your life. If you need your plumbing fixed, a fence put in, cement poured, or you get an itch to remodel your home, you will need help from a professional.

Contractors are great resources because they usually work independently and can get the job done quickly and more affordably than you'd find at a large-scale company. Contractors use their own equipment, make their own schedule, and set their own pricing to stay competitive with other businesses. Rather than working through a third party who puts you on a long waiting list and doesn't let you talk directly to their workers, hiring a contractor allows you to work one-on-one with the professional to get the job done efficiently.

The Best Contractor Services Compare Contractor Services Compare Contractor Service Reviews What are the best Contractor Services Best Contractor Service Reviews

Contractor Service FAQ

A contractor is someone who runs their own business and sells their services to others. They are often highly-trained people who have worked for big companies in the past, but decided to break off and make their own schedule. Contractors communicate directly with clients to arrange agreed upon pricing, project details, and a timeframe for getting the job done.
You can hire a contractor to help with almost anything you can think of when it comes to fixing or remodeling a home or office. Some areas of expertise might include repairing home appliances, painting, building a deck, carpentry, laying a foundation, yard maintenance, tiling, installing windows, and much more. Anything that is needed for home maintenance and requires specific knowledge can be taken care of by a contractor.
The real question is where are you going to hire a contractor if it isn't online? If you want to get in touch with someone who might give you a better deal than a big company, the best way is to use a service that has a big list of available professionals. This way you can read reviews from other customers, see their pricing, get familiar with their background, and ensure they pass a background check before deciding if you want to hire them or not.
Depending on the service you use, you'll either be matched with the best candidate for the job you are requesting or be given a list of people you can contact. Regardless of how the process works, you always have the final say in who you hire. If you're automatically matched with someone and you don't feel like they're a good fit, you can reject the match and be paired with a different contractor. In addition, you can always request the service pro you want if there is someone you've liked working with before!
Yes! Since you're hiring someone who is an expert in their field of work, they have all of the essential tools to complete the project. The only exception would be if you're wanting tile installed or a new window or door, you'll need to buy those beforehand. You're purchasing a service from the service pro, not a product.
Most sites that connect individuals with contractors are completely free! The platforms make money by charging service professionals a fee for leads they receive in exchange for letting them be part of their network. The only thing you'll need to worry about paying for is the actual cost of services once you've found someone to come do a job for you.
You can usually have a contractor to your home in just a few days after booking them. Most of the time you can view a calendar of available dates and times from the site you use. You'll select the hours you want someone to come work to make sure that you're home when they arrive! This also helps the system narrow down the available professionals in your area.
As long as you use a highly-rated company that matches you with your contractor, you shouldn't have to worry about whether or not you're getting a good service pro. Most of the time, contractors are vetted with background checks, license verifications, and the standing of their company before being available to work in someone's home. As long as you do your own research about the company you're using and their processes before hiring someone from their site, you don't need to worry!
Compare the Best Reviews

Continued from above...

When you encounter a hiccup with something in your home like a broken shower, a problem with the water heater, or an issue with your refrigerator, you will need urgent help getting it fixed. Finding contractors online lets you know who is available close by to come out right away, compare pricing, verify business licenses, and decide for yourself who you trust to come into your home.

Before choosing a site to find a contractor, we recommend you keep the following criteria in mind:

  • Price. Will you need to pay a fee to access contact information for contractors? Or does the contractor pay to be found? Is it free to get a bid for your project?
  • Database. Ideally you want a lot of contractors to choose from when you're searching for someone to do your home project. How many people are there to choose from and how active are they in checking messages from clients?
  • Reputation. Have clients been happy with work performed by contractors on the site? Is everyone legally qualified to perform the services they are offering? What does the Better Business Bureau rate the company?

To help you identify the best sites to find contractors for hire, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find the right person to perform whatever job is needed for your home project.

The Best Reviews of Contractor Services