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Thursday, January 20th
QualitySmith was established in 2001 by a man named Rob Schmidt. After his sister lost thousands of dollars to a roofer who took off without finishing the job, Schmidt decided to create a platform that would help people make informed decisions about contractors they hire. The company operates out of Portland, Oregon and Walla Walla, Washington.
There are ten home improvement project categories that the contractors found through QualitySmith can help with. They include heating, cooling, HVAC, roofing, windows, siding, kitchens, bathrooms, painting, and flooring. They also say they help with auto glass replacement, but if you click on the link for an estimate, it redirects you to another company called Glass. This is also the case with many of the projects we put our zip code in for. We were often taken to other sites like Home Advisor or Networx, meaning we aren't actually getting contractors through QualitySmith.
Small Number (if Any) Of Contractors
To get in touch with a contractor, customers fill out a form detailing their needs and the location of the project. Once it's submitted, QualitySmith will get up to four contractors in touch with you within 24 hours. Again, most contractors who reach you will have come from external sites instead of QualitySmith. At one point they list that they have "hundreds" of contractors throughout the US, but if we were to guess, the company isn't growing much and they now outsource to companies that are.
Little Customer Engagement
QualitySmith is unrated by the Better Business Bureau. They also have no customer reviews (or complaints) listed there either. They advertise their social media pages where they do have a decent amount of followers. However, most of their platforms haven't had posts or engagement for 1-2 years. This tells us that QualitySmith has recently started turning their leads over to other companies and aren't active in the industry.
Skip This Service
There doesn't seem to be any point in spending time on QualitySmith's page when you could skip them and go straight to a higher-rated site like Home Advisor. Surely QualitySmith has proved useful to customers in the past and was once a flourishing business, but it doesn't seem like they have been able to keep up. It will save you time to use a higher-rated contracting service to begin with.
Unless you are knowledgeable about fixing any and all things in a home and have endless time on your hands, you'll likely need to hire a contractor at some point in your life. If you need your plumbing fixed, a fence put in, cement poured, or you get an itch to remodel your home, you will need help from a professional.
Contractors are great resources because they usually work independently and can get the job done quickly and more affordably than you'd find at a large-scale company. Contractors use their own equipment, make their own schedule, and set their own pricing to stay competitive with other businesses. Rather than working through a third party who puts you on a long waiting list and doesn't let you talk directly to their workers, hiring a contractor allows you to work one-on-one with the professional to get the job done efficiently.
When you encounter a hiccup with something in your home like a broken shower, a problem with the water heater, or an issue with your refrigerator, you will need urgent help getting it fixed. Finding contractors online lets you know who is available close by to come out right away, compare pricing, verify business licenses, and decide for yourself who you trust to come into your home.
Before choosing a site to find a contractor, we recommend you keep the following criteria in mind:
To help you identify the best sites to find contractors for hire, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find the right person to perform whatever job is needed for your home project.
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