Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

QualitySmith Review

Saturday, August 13th

2022 Contractor Service Reviews

QualitySmith Review 1.5 Star Rating


1.5 Star Rating
  • Free for home and auto owners
  • Contractors much show proof of licensure
  • Free estimates

QualitySmith was established in 2001 by a man named Rob Schmidt. After his sister lost thousands of dollars to a roofer who took off without finishing the job, Schmidt decided to create a platform that would help people make informed decisions about contractors they hire. The company operates out of Portland, Oregon and Walla Walla, Washington.

Middleman Company

There are ten home improvement project categories that the contractors found through QualitySmith can help with. They include heating, cooling, HVAC, roofing, windows, siding, kitchens, bathrooms, painting, and flooring. They also say they help with auto glass replacement, but if you click on the link for an estimate, it redirects you to another company called Glass. This is also the case with many of the projects we put our zip code in for. We were often taken to other sites like Home Advisor or Networx, meaning we aren't actually getting contractors through QualitySmith.

Best Contractor Services

Small Number (if Any) Of Contractors

To get in touch with a contractor, customers fill out a form detailing their needs and the location of the project. Once it's submitted, QualitySmith will get up to four contractors in touch with you within 24 hours. Again, most contractors who reach you will have come from external sites instead of QualitySmith. At one point they list that they have "hundreds" of contractors throughout the US, but if we were to guess, the company isn't growing much and they now outsource to companies that are.

Little Customer Engagement

QualitySmith is unrated by the Better Business Bureau. They also have no customer reviews (or complaints) listed there either. They advertise their social media pages where they do have a decent amount of followers. However, most of their platforms haven't had posts or engagement for 1-2 years. This tells us that QualitySmith has recently started turning their leads over to other companies and aren't active in the industry.

Skip This Service

There doesn't seem to be any point in spending time on QualitySmith's page when you could skip them and go straight to a higher-rated site like Home Advisor. Surely QualitySmith has proved useful to customers in the past and was once a flourishing business, but it doesn't seem like they have been able to keep up. It will save you time to use a higher-rated contracting service to begin with.

Where Can You Find the Best Contractors?

Unless you are knowledgeable about fixing any and all things in a home and have endless time on your hands, you'll likely need to hire a contractor at some point in your life. If you need your plumbing fixed, a fence put in, cement poured, or you get an itch to remodel your home, you will need help from a professional.

Contractors are great resources because they usually work independently and can get the job done quickly and more affordably than you'd find at a large-scale company. Contractors use their own equipment, make their own schedule, and set their own pricing to stay competitive with other businesses. Rather than working through a third party who puts you on a long waiting list and doesn't let you talk directly to their workers, hiring a contractor allows you to work one-on-one with the professional to get the job done efficiently.

The Best Contractor Services Compare Contractor Services Compare Contractor Service Reviews What are the best Contractor Services Best Contractor Service Reviews

Contractor Service FAQ

A contractor is someone who runs their own business and sells their services to others. They are often highly-trained people who have worked for big companies in the past, but decided to break off and make their own schedule. Contractors communicate directly with clients to arrange agreed upon pricing, project details, and a timeframe for getting the job done.
You can hire a contractor to help with almost anything you can think of when it comes to fixing or remodeling a home or office. Some areas of expertise might include repairing home appliances, painting, building a deck, carpentry, laying a foundation, yard maintenance, tiling, installing windows, and much more. Anything that is needed for home maintenance and requires specific knowledge can be taken care of by a contractor.
The real question is where are you going to hire a contractor if it isn't online? If you want to get in touch with someone who might give you a better deal than a big company, the best way is to use a service that has a big list of available professionals. This way you can read reviews from other customers, see their pricing, get familiar with their background, and ensure they pass a background check before deciding if you want to hire them or not.
Depending on the service you use, you'll either be matched with the best candidate for the job you are requesting or be given a list of people you can contact. Regardless of how the process works, you always have the final say in who you hire. If you're automatically matched with someone and you don't feel like they're a good fit, you can reject the match and be paired with a different contractor. In addition, you can always request the service pro you want if there is someone you've liked working with before!
Yes! Since you're hiring someone who is an expert in their field of work, they have all of the essential tools to complete the project. The only exception would be if you're wanting tile installed or a new window or door, you'll need to buy those beforehand. You're purchasing a service from the service pro, not a product.
Most sites that connect individuals with contractors are completely free! The platforms make money by charging service professionals a fee for leads they receive in exchange for letting them be part of their network. The only thing you'll need to worry about paying for is the actual cost of services once you've found someone to come do a job for you.
You can usually have a contractor to your home in just a few days after booking them. Most of the time you can view a calendar of available dates and times from the site you use. You'll select the hours you want someone to come work to make sure that you're home when they arrive! This also helps the system narrow down the available professionals in your area.
As long as you use a highly-rated company that matches you with your contractor, you shouldn't have to worry about whether or not you're getting a good service pro. Most of the time, contractors are vetted with background checks, license verifications, and the standing of their company before being available to work in someone's home. As long as you do your own research about the company you're using and their processes before hiring someone from their site, you don't need to worry!
Compare the Best Reviews

Continued from above...

When you encounter a hiccup with something in your home like a broken shower, a problem with the water heater, or an issue with your refrigerator, you will need urgent help getting it fixed. Finding contractors online lets you know who is available close by to come out right away, compare pricing, verify business licenses, and decide for yourself who you trust to come into your home.

Before choosing a site to find a contractor, we recommend you keep the following criteria in mind:

  • Price. Will you need to pay a fee to access contact information for contractors? Or does the contractor pay to be found? Is it free to get a bid for your project?
  • Database. Ideally you want a lot of contractors to choose from when you're searching for someone to do your home project. How many people are there to choose from and how active are they in checking messages from clients?
  • Reputation. Have clients been happy with work performed by contractors on the site? Is everyone legally qualified to perform the services they are offering? What does the Better Business Bureau rate the company?

To help you identify the best sites to find contractors for hire, TopConsumerReviews.com has reviewed and ranked a variety of options. We hope this information helps you find the right person to perform whatever job is needed for your home project.

The Best Reviews of Contractor Services